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Fire & Water - Cleanup & Restoration

Archived Blog Posts

#1 Reason Why SERVPRO Cleans Their Restoration Equipment After Each Job

6/9/2021 (Permalink)

clean equipment at a water damage job Contact the certified team that always shows up with clean equipment!

Learn why SERVPRO always shows up with clean equipment

In the business of disaster restoration, SERVPRO is a name you can trust. The team at SERVPRO of Downtown Atlanta is known for its high standards and commitment to quality. Whenever you work with our team, you will see that each of our SERVPRO heroes takes pride in their work - from providing exceptional customer service to wearing shoe covers at each job. We don't often share one secret with everyone; it's our dedication to keeping up with IICRC industry standards by cleaning all of our equipment after every single job!

Equipment found at a restoration job site.

When your home has a water disaster, you will see two main pieces of restoration equipment, a dehumidifier, and an air mover. SERVPRO's most important goal at a water restoration job is drying out the home and preventing mold from developing.

The first step to prevent this is by using an industrial dehumidifier that blows dry air into the damaged area and pulls moisture and humidity out.

The second piece of equipment you will see is our air movers. Air movers are big fans that move water molecules into the air. The more water molecules move, the more effective a dehumidifier will perform.

Other equipment

  • Moisture meters
  • Air scrubbers

Why we clean our equipment after each job

The reason why SERVPRO cleans all of the used restoration equipment after each job is to prevent cross-contamination.

There are three substances we always want to prevent from cross-contamination:

  1. Asbestos
  2. Mold
  3. Bacteria

How does cross-contamination occur in the restoration industry? 

Cross-contamination will occur when a substance from one job site transfers to another. Cross-contamination can occur when a piece of equipment is used multiple times at different properties. The best way to avoid cross-contamination from happening is to ensure all equipment is cleaned after each job.

How to clean restoration equipment?

At the end of every job, SERVPRO technicians will clean their equipment. As we mentioned, cleaning is essential to prevent cross-contamination but also because it's critical to keeping our restoration equipment in good shape.

So our equipment looks as clean as our trucks; we have a rigorous cleaning process to remove all traces of a previous property disaster. Our cleaning process takes time, but it is worth it because it prevents us from repairing or replacing equipment constantly.

We clean our restoration equipment by spraying a SERVPRO standard disinfecting solution and using a rag to wipe it down.

Different types of restoration equipment will need to be taken apart fully after a job that can lead to cross-contamination. Taking apart equipment and then cleaning it will take some time, but we know it is necessary. We also avoid cross-contamination by not reusing rags and wearing disposable gloves.

Contact SERVPRO for emergency restoration

When you have a disaster at your property, you can trust SERVPRO of Downtown Atlanta because we have developed rigorous processes allowing us to be ready for any size disaster. As you have learned today, we aren't a typical restoration that will show up with just any equipment to a damaged property; when we show up, you can count on our equipment being cleaned and professionally inspected to avoid cross-contamination.

Go ahead and take a look for yourself the next time you contact the team at SERVPRO of Downtown Atlanta for disaster restoration services. We can guarantee you will see restoration equipment that is clean and ready to perform.

Grill Without Damage: A Guide for Grilling Near Vinyl Siding and Outdoor Awnings

6/2/2021 (Permalink)

Person grilling in Atlanta Georgia To avoid fire damage, make sure your grill is more than 3 feet away from your home!

Knowing the appropriate grilling distances from vinyl siding will ensure a great summer!

Grilling is a great way to enjoy the outdoors, but it can also be hazardous. You should consider many things before grilling near your home or outdoor furniture, including how far away a grill should be from your vinyl siding and other outdoor structures. In this post, we will discuss safe grilling practices to ensure you avoid home fire damage!

Far too common during the summer months, the professionals at SERVPRO receive calls when a property undergoes fire damage when a grill is too close to a house.

One of the most recent fire damage restoration jobs resulted from an outdoor grill being left unattended. By the time the homeowner noticed the fire had quickly spread up the vinyl siding and caught the roof on fire. Fortunately, the Atlanta fire department put the fire out before it entered the home.

With summer in full swing, homeowners should know how close they can place their grills before risking home damage. This blog post will be going over grilling safety protocols and the appropriate distance to grill from a house.

How far should a grill be from a house?

It is not wise to place a grill too close to the house as it will cause damage. The material surrounding your home, including vinyl siding and outdoor awnings, are at risk of catching on fire when they come in contact with open flames. To ensure your family and home's safety, we recommend keeping any grill 3 feet away from your home walls and vinyl siding.

There are many types of materials that can catch on fire when placed too close to open flames. To ensure you are not on the tail end of a fire disaster this summer, we recommend following these safety protocols:

  • Never leave a grill unattended
  • Have a fire extinguisher nearby
  • No materials should be within 3 feet of proximity

Gas Grills 

A homeowner should monitor a gas grill for any gas leaks that can lead to an explosion or other dangerous conditions. If your gas grill does not start right away with the ignitor, you can use a multi-purpose lighter to ignite the gas grill, but only after waiting 5 minutes for the propane to dissipate.

Charcoal Grills 

If you're using charcoal for cooking this summer, be sure not to use lighter fluid near the house. If you decide to use lighter fluid, we recommend using it at least 10 feet away from any outdoor furniture or your home vinyl siding. 

Grilling under an awning 

It is also safe to grill under an awning, but only if the awning is at a proper height (9+feet) and the grill is in well-working condition. If you do plan on grilling under your awning, we suggest you use a gas grill, but keep in mind, even with a gas grill, grilling under an awning is still more dangerous than grilling under nothing at all.

Final thoughts

We hope you learned the importance of maintaining proper distance when grilling near a house with or without an awning. No matter what, when you are grilling, it is best to follow grilling safety protocols and keep a fire extinguisher nearby to ensure the safety of your home and all the individuals near the property.


The professionals at SERVPRO know that fire damage from a grill can come without warning; that is why we offer 24-hour support 365 days a week. Our IICRC certified professionals have gone through extensive training and have years of experience mitigating fire damage. Contact us today to receive the best fire restoration service in Atlanta, Georgia!

Hardwood Floor Water Damage | Repair or Replace?

5/26/2021 (Permalink)

Buckling hardwood floor caused by water damage in Atlanta home Quickly contact the professionals at SERVPRO for hardwood floor water damage restoration services!

Hardwood flooring offers many advantages, but trouble begins when it comes in contact with water.

Time is one of the most significant factors when it comes to whether you should replace or repair your hardwood floors after water damage has occurred. The professionals at SERVPRO know the longer water remains on hardwood flooring, the greater the harm. 

You need to act fast when it comes to hardwood floor water damage. If water has been soaking into the hardwood flooring for more than 24 hours, the likelihood of having to replace the entire floor is much higher.

This blog post will go over guidelines and observations on spotting, preventing, and minimizing water damage to your hardwood flooring.

What does hardwood floor water damage look like?

If your wood floor has been affected by water, you may notice single planks cupping or several planks crowning, giving them a hump appearance. When the wood absorbs water, it expands, causing them to buckle. 

Another sign is staining, which will appear as discoloration spots on the hardwood flooring. On your hardwood flooring, you may notice white circles or black spots. Discoloration shows when a hardwood floor's finish has been moderately harmed as a result of moisture build-up.

4 signs of hardwood floor water damages

Water damage takes time to appear; by the time you notice something strange about your wood flooring, water damage has already occurred. Here are four common signs:

  1. Discoloration.
  2. Lifting Nails and planks.
  3. Mold growth.
  4. Cupping and moisture causing the hardwood to buckle.

3 Types of hardwood floor water damage

When it comes to repairing your hardwood floors, there are three distinct types of water to consider: 

1) Clean water: Clean water damage is water that hasn't been contaminated. Clean water is safer to clean up and far less likely to hold bacteria that might cause mold development and bad odors. It is possible that the hardwood floors need to be replaced in a clean water damage situation.

2) Grey Water: Dishwashers and washing machines are the most common sources of this type. Demolition of hardwood floors that have had grey water damage is likely. 

3) Black Water: Black water damage commonly contains sewage, generally caused by an overflowing toilet. Not only does black water smell bad, but it also carries hazardous bacteria. When black water comes in contact with hardwood floors for any amount of time, the hardwood floors will almost certainly need to be replaced.

What equipment is used for hardwood floor water damage?

Hardwood floor water damage needs to be handled by IICRC certified professionals. The goal of a water restorer will be to save the customer's hardwood flooring if possible. Water damage professionals will use drying techniques, including powerful high-end vacuums and air movers, to dry out the floor. Dehumidifiers will be strategically placed to remove all unwanted moisture in the air. 

Call SERVPRO for hardwood floor water damage restoration

If you have hardwood floors in your home, then your biggest enemy is water. When a disaster occurs, our team at SERVPRO is 24/7 ready to mitigate any size damage. 

Here at SERVPRO, we truly understand how devastating it can be to find your home in a water damage condition. We want to be your go-to contact to ease your worries. 


SERVPRO of Downtown Atlanta is a renowned company, and it has been serving the customers in Atlanta since 1967. If you want that shiny hardwood flooring back, then SERVPRO is the most reliable option for you. Our team is fully equipped with advanced tools and has years of experience restoring water damages in Atlanta. Contact us, and we will turn your damaged house into your home again!

What is A Commercial UV Light Sanitizer System?

5/19/2021 (Permalink)

Commercial UV light sanitizer killing bacteria Contact the pathogen cleaning professionals at SERVPRO!

Many commercial properties have recently started using commercial UV light sanitizer systems.

During the coronavirus pandemic, ultraviolet (UV) light disinfection has received a lot of coverage. The essential advantage is its ability to destroy pathogens such as viruses and bacteria.

UV (ultraviolet) light is a form of electromagnetic radiation. It is more energetic than radio waves or electrical light but less vigorous than X-rays or gamma rays. UV light may be emitted by either natural sunlight or human-made sources such as tanning beds.

The most efficient UV light for destroying COVID-19 is to use germicidal UVC light, also known as Ultraviolet Germicidal Radiation (UVGI) technology. While ultraviolet light has newly gained momentum in the national discourse as a result of the pandemic, it's been used in hospitals and water systems for years to kill viruses, bacteria, fungus, spores, as well as other pathogenic microorganisms.

While it's the direct impact on Coronavirus is still being verified, the United States Food and Drug Administration (FDA) says UVC light disinfection has been shown to destroy other types of coronaviruses. 

Is a commercial UV light sanitizer worth the investment?

As with any new product, people have many questions about how UV light sanitizers work and whether they are safe before installing them on their property. So we conducted some research to assist you in determining if a commercial UV light sanitizer is worth investing in.

As mentioned, ultraviolet disinfection is the process of killing or destroying harmful microorganisms in a controlled setting. Bacteria and viruses, as well as algae and protozoa, are examples of microorganisms. UV disinfection is used in water and air purification, waste treatment, foodservice protection, and a variety of other disinfection, including sterilization requirements.

Property owners have recently installed commercial UV light sanitation equipment due to its environmentally sustainable operation, rapid action, simple installation, minimal maintenance, and cost-effectiveness.

There are understandable concerns about the efficacy of any new technology, but evidence shows that commercial UV light sanitizers successfully destroy 99 percent of germs in most situations.

When it comes to efficiency, it is critical to choose high-quality items. Any product you install should be checked and engineered to function for beneficial purposes in your commercial property.  

4 Key points on UV light sanitation 

1) UV light has been used to destroy germs such as bacteria and viruses. You also may have heard of its use in the treatment of SARS-CoV-2, the latest Coronavirus.

2) UV light comes in a variety of forms. UVC light is the most potent form of UV light for destroying germs. It can be used to clean surfaces, the air, and liquids.

3) UVC light destroys germs such as viruses and bacteria by causing damage to molecules such as nucleic acids and proteins. As a result, the germ is unable to carry out the processes required for survival.

4) UVC light is an appealing disinfection choice because it can efficiently inhibit the new Coronavirus without chemicals. 

What does the CDC say about UV light sanitation?

The latest research supported by the Centers for Disease Control and Prevention (CDC) supports and improves on previous research supporting the usefulness of an automated UV-C-emitting system to fight pathogens. 

The CDC's suggestion for ultraviolet germicidal irradiation is based on the American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE) stance on airborne contagious diseases. 

ASHRAE recommends two types of ultraviolet germicidal irradiation techniques: installation in air handlers or ventilating ducts and irradiation of occupied spaces' upper air zones with shielding of lower occupied areas. These methods sanitize the air in a room while protecting inhabitants from the damaging effects of ultraviolet radiation.

Where Can UV Light Sanitation Be Used?

UV light sanitation has multiple uses. It is most commonly used in:

  • Air Disinfection
  • Water Disinfection
  • Wastewater Treatment
  • Aquarium And Pond
  • Laboratory Hygiene
  • Food And Beverage Protection
  • Light Emitting Diodes (LEDs)
  • Water Treatment Systems

SERVPRO Provides Commercial Pathogen Cleaning

We hope you enjoyed learning about commercial UV light sanitation. We have provided this information to you to help keep our Atlanta community safe. Whether or not you choose to install a commercial UV light sanitizer, you should consider hiring a team of properly trained professionals that offers pathogen cleaning for regular maintenance on your property. 


As opposed to the traditional house or business cleaning, pathogen cleanup is a service that necessitates industry experience, specialized equipment, and the required certifications. It is essential to get your SERVPRO cleaned certification if you believe that your property has been exposed to a pathogen.

The professionals at SERVPRO of Downtown Atlanta have the experience and skills to sanitize your commercial property quickly so you can get back to functioning order. Contact us today to speak with a commercial cleaning professional.

7 Atlanta Storm Preparation Tips to Avoid Severe Damages

5/5/2021 (Permalink)

Storm preparation checklist Count on team SERVPRO when storm damage strikes!

Atlanta Storm preparation is essential to mitigate the amount of storm damage.

It's been a long time since Atlanta has seen such severe storms, and Hurricane season is coming. We want to help you prepare for these storms before becoming more of a problem than they already are. This blog post will discuss 7 Atlanta storm preparation tips that can help reduce the risk of severe damages.

Why preparing for a storm is essential.

When a severe storm hits the city of Atlanta, many households are unprepared and helpless. When planning for a storm, make sure you have a storm preparation plan that everyone in your house knows well. It is essential everyone knows what to do when the power goes out, how and where to get extra food or water after the storm damage has occurred. Once you have your storm preparation plan ready for various scenarios, every family member must know their role so everyone is better prepared.

When designing a storm preparation plan with your family, you need to consider:

  1. Storm preparation
  2. What you'll do if the power goes out
  3. If you lose water service, what will you do?
  4. Where is the family meeting point?

SERVPRO storm prevention tips:

  1. Designate a secure location in your house where you can take refuge during a storm. 
  2. Make an emergency kit that includes bottled water, extra batteries, cash, a first-aid kit, flashlight, portable chargers, snacks, meals, radio (battery operated), and blankets.
  3. Check your wall air conditioners.
  4. Make sure the sump pump is working properly. 
  5. Make sure your gutters are clean and secure. 
  6. Remove any trees that might potentially fall on your house or another valuable property.
  7. Keep your outdoor gear secure. (furniture, mowers, tools)

During hurricane season, don't be unprepared!

Having a storm preparation plan during hurricane season raises the likelihood of you and your family staying safe. Hurricanes consist of severe winds that can knock down trees and power lines, leading to blackouts. 

A hurricane may also lead to basement flooding or water seeping through the floor in your home. Depending on the location of your Atlanta home, you may want to consider purchasing flood insurance since most homeowners insurance plans do not cover floods that occur after a severe storm. 

SERVPRO will clean up storm damage

We hope that you learned the importance of creating a storm preparation plan. When you experience a storm damage disaster, you can count on SERVPRO for help. The professionals at SERVPRO know that storm damage typically consists of Category 3 water damage because of the rainwater that is entering your home. According to the IICRC, category 3 water damage is the most difficult to clean and requires immediate attention.

Storm damage restoration is more than just cleaning up the water; it also includes removing any biohazard or contaminants that have made their way into your home because of flooding. Storms can cause many problems for homeowners, so you want to take preparatory measures before they happen!

Disasters never come with a warning, and you need to have the number of a reliable team in Atlanta to help you with your storm damage restoration. SERVPRO of Downtown Atlanta has built a reputation as one of the best restoration contractors in Atlanta. You can count on our certified team to quickly get your everyday life back to normal again after you have suffered storm damage.

Our team is skilled and can handle all types of disasters. We are available 24/7 to repair, restore, and rebuild your home/business. Simply dial our 24-hour emergency service number (404) 835-0200, and you will get quick expert assistance.

Atlanta Flat Roof Leak? Here Are 2 Possible Causes

4/28/2021 (Permalink)

Flat roof leak causing ceiling damage Contact the professionals at SERVPRO for flat roof leak mitigation!

A small flat roof leak can lead to further issues.

Flat roofs are an element of most commercial buildings. They are specifically designed to place HVAC components conveniently. Flat roofs are installed to make commercial roof maintenance a lot easier. However, flat roofs, like all roofing types, are prone to issues as they age. Flat roof leaks are one of the most frequent and inconvenient issues to occur.

There are some advantages of having a flat roof. However, there is one distinct disadvantage to flat roofs: water pooling. It is a known fact that flat roofs do not drain water as much as pitched roofs. 

If you own a commercial building with a flat roof and want to learn how to prevent water from pooling on your flat roof or need help with a flat roof leak, keep reading.

A flat roof leak can cause severe commercial water damage.

Pooling is probably the single most serious hazard to a flat roof. Flat roof pooling is any water that stays on the roof for more than 48 hours after it has rained. Pooling water does not pose an imminent danger, but if it is allowed to stand over time, it may cause the roofing membrane to deteriorate. When the flat roofs start to deteriorate, it will likely result in leakage, creating significant commercial water damage issues for the rest of the building's structure.

Prolonged flat roof leaks cause structural damage and wood rot. A damaged roof framing can lead to severe issues down the road that will require the help of a flat roof repair professional. 

Signs that a flat roof is leaking 

  • Interior signs of water damage include discolored stains on the ceiling. These water stains are a sign of water damage that is hard to ignore.
  • Water dripping from the roof and seeping into the wall causes bubbling is another example of a flat roof leak.
  • Unexplained mold growth in your commercial building, particularly in the attic, is a sign that you're dealing with water damage. 

2 Common causes for a flat roof leak

1) Damaged membrane

As time passes, membranes become more vulnerable to damage and pooling. Punctures, splits, blisters, and cracks are all common issues that occur often. When a membrane is breached, water can reach the vulnerable insulation under the membrane. Insidious types of leakage will occur as this insulation gets increasingly waterlogged.

2) Roof penetrating structures can lead to leaks

One common thing between sloped shingle roofs and flat roofs is that they are incredibly vulnerable to leaks anywhere that plumbing pipes, gas lines, or vents rise through a roof's surface. A variety of techniques are used to shield these features from leaks. Installation of pipe boots, rain collars, field wraps, and flashing are a few examples. Despite this, water may still find its way through these barriers and causes flat roof leaks. 

How to stop a flat roof from pooling?

Commercial flat roofs aren't necessarily totally flat, although they're named that. Slight slopes in the roof's surface may occur due to faulty construction processes, weak points in the roof, or a concentrated area of debris or precipitation.

Trained Atlanta roofing contractors know how to slope a flat roof for proper drainage. These slopes are designed to help with runoff so that water does not collect on the roof.

  • Add more drainage lines to your commercial building.
  • Installation of roof crickets.
  • Compress insulation.
  • Replace the membrane.
  • Flush the existing drains.

Check your flat roof for holes

Examine all seams on the flat roof for holes, particularly any places where materials overlap. Keep an eye out for any low spots, especially those that are surrounded by dirt. To quickly find a hole, take a hose up to your roof and spray the place you think is the cause of the water leakage before going inside to see if water trickles from inside the spot where you had first noticed there was a problem.

SERVPRO offers commercial water damage clean up

When a disaster strikes, one can only do just a little without the proper knowledge. It is always wise to have our number readily available to receive help as soon as possible. The faster you get expert assistance, the quicker you'll get rid of the problem. 

SERVPRO of Downtown Atlanta is a well-known and reputable restoration company that has been serving customers since 1967. If you want your commercial property to be in a pre-water disaster state within no time, then you should contact SERVPRO. 


Contact us today!

What is The Job of An Atlanta Fire Chaser?

4/21/2021 (Permalink)

Atlanta house fire before a fire chaser arives Contact the preferred insurance vendors at SERVPRO!

Not all Atlanta fire chasers are bad 

We appreciate the Atlanta firefighters, cops, and EMTs coming to assist and save lives when a fire disaster occurs. First responders are a huge help. There is another type of restoration first responder known as fire chasers. 

A fire chaser is someone who comes to your aid amid a tragedy to assist you with your property damage. A fire chaser will show up after the extent of the fire damage situation is stabilized.  

This post will take a deeper look at what fire chasers are and how they can help you in a fire damage situation.

Why are they called fire chasers?

They are known as fire chasers because they rush to the scene and provide their emergency services to a property owner when they hear of an ongoing fire. In most instances, a fire chaser will show up uninvited when the fire is still burning.

The restoration first responder (also known as a "fire chaser") is responsible for responding to a possible property loss due to fire 24 hours a day, seven days a week. Fire chasers are there, prepared, equipped, and ready to offer fire mitigation services.

Are fire chasers good or bad?

Some people object to fire chasers when they deliberately and unethically deceive property owners following a potential insurance loss. They've been accused of preying on someone who is at his most vulnerable. Most people believe they tend to take advantage of fire victims by showing up uninvited and talking them into signing contracts.

Remember that there are always a few characters who tarnish an entire career or industry, just like every other profession/field. Some fire chasers take advantage of others and engage in dishonest/unethical behavior to get a property owner's money when they easily can.

Although, not all fire chasers are bad. In most cases, a fire chaser is looking to help the property owner recover from the disaster that they just endured. Fire damage to a property is an emotional experience, and the fire chaser will ensure that the property owner has a place to sleep and is well taken care of. 

How do fire chasers Get Paid?

Depending on the restoration company, there are both salaried and commission-based fire chasers. The fire chaser will provide their customers with immediate repair and restoration help and facilitate them with other necessities. Once a fire chaser has secured a fire restoration contract, the fire chaser will get paid in exchange for their lead.

Avoid Atlanta fire chasers and count on preferred insurance vendors!

Fire disasters always come without warning and such an unfortunate thing can happen to anyone. The professionals at SERVPRO of Downtown Atlanta do not rely solely on having fire chasers first to a fire damage scene. 

SERVPRO of Downtown Atlanta has built a reputation for being preferred insurance vendors. When a fire breaks out in your Atlanta home or business, you will want to contact your insurance before signing any contracts with a fire chaser. Because of our developed relationship with Atlanta insurance adjusters, your insurance agent will likely recommend getting in contact with our fire restoration team.

Once you call, our IICRC certified restoration company will quickly deploy a professional to come and help mitigate the fire damage. To go the extra mile, we will do our best to quickly board up your home and clean soot damaged contents so that your belongings will be safe from further damage. Boarding up services is proven to help with theft and unwanted pests. 


SERVPRO of Downtown Atlanta specializes in fire restoration, and we are available 24/7 for the Atlanta residents. We want you to sleep tight and know that you have a reputable team you can rely on for fire mitigation and restoration. When the fire damage project is complete, you will not be able to tell that there was ever a fire!

SERVPRO Uses Plastic Containment Walls For Further Protection

4/14/2021 (Permalink)

Close up of plastic used for plastic containment walls We use plastic containment to avoid the spread of mold spores.

Plastic containment walls help keep unwanted dust particles out.

Unwanted contaminants can quickly spread through a property during renovation, remodeling, restoration, repairing, or demolition. To avoid contaminants from spreading, restoration contractors need to install an appropriate containment barrier structure to keep their customers satisfied and remain compliant with government and regulatory authorities, including the EPA and OSHA.

Dust particles must be contained during a restoration project. Depending on the job, temporary walls can be constructed from materials such as drywall and plastic. When it comes to asbestos and mold removal, the professionals at SERVPRO will install plastic sheeting to contain all affected areas.

Why does SERVPRO use plastic containment walls?  

A worksite with containment walls built will often be separated from vulnerable occupied areas during restoration and renovation procedures. Workplace staff and homeowners should trust temporary wall containment systems to avoid the spread of dust and contaminants. 

Containment walls are simple to install and enable operations to proceed uninterrupted. SERVPRO prioritizes their customer's safety above anything else. Keeping that in mind, we prefer to use plastic containment walls over allowing the spread of contaminated materials. 

Plastic containment walls help keep unwanted dust particles out.

Plastic containment walls are an essential part of the process when it comes to reducing construction dust. Unfortunately, public understanding of recent developments in dust containment wall technology tends to lag behind reality, leading to lost opportunities.

When it comes to keeping dust in control, plastic is your best friend. Building a plastic-containment wall acts as a sound dust barrier, preventing dust from spreading within the property. These barriers not only keep air contaminants and dust away, but they also cut down on time and money on post-construction cleanup.

When should plastic containment walls be built?

Plastic containment walls should be built during a restoration project; dust control is critical for workers' safety and the proper operation of machinery. You will find the professionals at SERVPRO create plastic containment walls during restoration projects like mold remediation and asbestos abatement to adequately contain dust particles. 

Another type of containment wall

Containment/barrier management comes with a variety of options. A thorough understanding of the solutions is needed to choose the best choice for a project. Another type of containment wall is one that is made of drywall.

For years, drywall walls have become the go-to temporary containment solution. These walls are made of sheetrock and metal studs, and they take hours, if not days, to install, causing significant disruption to inhabited areas. 

Include an air scrubber inside your containment wall 

An air scrubber is a form of air circulator that draws a room's air through a series of filters to minimize gas and particle levels before emitting filtered air out the other side. The airflow rates are adjusted so that the containment is kept at a positive pressure, preventing contaminants from entering. An air scrubber keeps potentially dangerous contaminants out of appliances and restoration equipment.

Contact SERVPRO for restoration repairs.

As you have learned throughout this post, installing plastic containment walls is essential to avoid the spread of unwanted particles. If you are looking for professional assistance to install the very best, lightweight, easy-to-install plastic containment walls, then SERVPRO is the most reliable option for you. SERVPRO of Downtown Atlanta is a renowned company, and it has been serving customers in Atlanta since 1967. Our experts are skilled and have years of experience in the restoration industry. Contact us today! 

Atlanta Ice Storm Cleanup Professionals

4/7/2021 (Permalink)

Icicles on Atlanta home We are available 24/7!

Learn how to recover your property following an ice storm

Ice storms in Atlanta can lead to significant damage to properties. These damages need to be urgently dealt with to prevent any long-term complications to the property. It is essential not to hesitate to reach out to a professional storm damage restoration company. 

The team at SERVPRO of Downtown Atlanta is highly equipped with knowledge, experience, and tools to tackle these disasters with confidence and success. They are available all around the year, 24/7, to provide expert services during storms and disasters of all scales. 

Ice storm recovery 

An ice storm's aftereffects can seem highly daunting, so the first and foremost thing to do is stay calm and composed. Remaining calm will allow you to focus better on your property's management and recovery and make better decisions. First, confirm that everyone in your family is safe and transferred to a dry and warm place. It is recommended to vacate an ice-damaged area. When an ice storm hits, ensure that the walkway and driveway are cleared of snow build-up and apply de-icing product to avoid any chances of slips. 

Document the ice storm damages

It is essential to document all the losses by taking photographs of absolutely everything and making a list of damaged materials. Documentation and proof can come in handy for home insurance claims. Restoration experts at SERVPRO know what kind of images insurance professionals are looking for; they will take all the necessary images and help you get back on your feet. 

Getting the recovery process started as early as possible will save you more money in the long run. When water damages sit for too long, they can begin to cause secondary damages to a property's structure. To avoid further damages to your personal belongings, you will want to remove any vital furniture or personal documents to a safer place away from the affected areas. 

What are Ice dams?

The majority of home damages following an ice storm are Ice dams. An ice dam is caused by the accumulation of ice on the edge of a roof that prevents water or melting snow from draining off the roof. Water from melting snow refreezes towards the edge of the roof and forms an ice dam. 

How do ice dams cause water damage?

Ice dams prevent water from melting snow to drain off the roof and instead cause a water backflow. A property will be left with loose shingles and water leaking within the roof, ceiling, and walls within no time. Additionally, the heavyweight of ice dams can lead to structural damage and misalignment of gutters, causing the water within the gutters to get misdirected and accumulate around the property leading to severe water damage. 

How to check for ice build-up?

Ice build-up needs to be monitored very closely as it can lead to devastating consequences for a property. Observe closely to assess the level of ice that has built up over the roof. Most roofs can handle a substantial amount of ice without collapsing, but it's not uncommon to experience a collapsed roof or loosened shingles after an Atlanta ice storm. 

When an ice storm hits, look for icicles around the roof and gutters. Icicles can be dangerous, and regardless of their position and orientation, they should be dealt with thoroughly once it is safe to be outdoors.

Also, the presence of ceiling water stains, seepage, or chipping paint in and around exterior walls may suggest significant ice build-up. It is strongly recommended to contact a professional ice damage restoration company to restore the property. 

Does insurance cover ice damage?

The insurance policies on damage caused by an ice storm are somewhat challenging to grasp. It is common for damage to windows and roofs caused by high-speed wind and falling trees is generally covered by standard insurance policies. 

Water damage caused by burst and frozen pipes are covered by insurance if the pipes were previously in healthy conditions. If the water damage were due to negligence and not the ice storm's extent, it would not be covered by insurance. Furthermore, insurance may cover the cost of repairing or replacing a collapsed roof following serious damage due to an ice storm.

Contact the professionals at SERVPRO of Downtown Atlanta if your Atlanta property has recently been affected by an ice storm. Our IICRC certified professionals are available 24/7 for all emergency and non-emergency calls. 

Is Atlanta Wind Damage Covered By Homeowners Insurance?

3/29/2021 (Permalink)

Wind damage to commercial building in Atlanta We are ready for any size wind damage disaster!

Learn what to do when wind damage affects your Atlanta property!

Homeowner's insurance has policies that cover certain losses and doesn't cover other damages. It is essential to closely read every detail in an insurance policy to know what losses are covered and what is not. A homeowners insurance claim typically covers damage caused by wind. It further covers damage caused by hail, rain, or snow driven by wind that enters the property and causes damage due to wind. Additionally, homeowners insurance will cover damage caused by trees fallen due to wind. 

Did wind damage recently affect your property? 

There are few things to keep in mind when deciding what to do when your property gets affected by wind damage. Following are the factors to consider before taking any action:

  • Intensity/severity of the damage.
  • Time at which the damage took place
  • The location of the property that got affected.

Restoring the property could be a complicated procedure but keeping the above factors in mind clarifies where to begin. The immediate response would be taking emergency action by securing the doors, windows, or any other entranceway to avoid further destruction to your property. 

Secondly, pay attention to any water leaks inside the house. Avoid secondary damages by mitigating all water leaks early on. After mitigation, there may be a need to reconstruct the property partially or entirely; it depends on the severity of the wind damage. Wind damages require prompt action. The team at SERVPRO of Downtown Atlanta are known professionals at disaster restoration services. They are highly trained specialists that can cater to wind damages of all forms and sizes. 

What is wind?

The wind is a motion of air and moves due to differences in air pressure. It could be a gentle breeze or a natural disaster such as tornadoes and hurricanes. 

How does wind cause property damage?

The higher the wind speeds, the higher the chances are that restoration will occur. At times the wind storm can cause massive destruction, and it can worsen the situation if the wind storm contains rain. Water from the rain could exacerbate the problem by causing water damage to the interior of a property. 

The damage caused by the wind depends on several factors, including speed. High-speed winds can cause severe damage to the structure of the property and the area surrounding it. It is common for Trees or their branches to fall on a property's roof and cause roof damage. 

How to identify roof wind damage

Various factors help in the identification of roof damage caused by the wind. Some of them are as follows:

  • Missing shingles: Appearing as unconcealed patches on the roof.
  • Curling shingles: The roof's surface is most prone to undergo any damage caused by the wind. On these edges, the shingles start to peel off and begin deteriorating the roof's structure.
  • Leakage in the roof: Seepage leads to discoloration of the roof

SERVPRO helps with insurance claims

The whole process of recovery following a wind storm can be highly daunting. Fortunately, the storm damage repair professionals at SERVPRO of Downtown Atlanta are preferred insurance vendors amongst the most reputable insurance companies. When you contact us, you will be at ease knowing that we will help you through the duration of your homeowner's insurance claim.

The IICRC certified professionals at SERVPRO know what to look for when there is property damage after high winds pass. They will inspect your property and roof to assess the severity and cause of damage due to storm, wind, or other factors. Then they will provide you with the adequate and necessary repairs needed for the overall estimated cost for restoration services. These details will provide you with sufficient information needed to help file for insurance claims and understand the policies applicable for repair.

Understand Why Black Cobwebs Are On the Ceiling After A Fire

3/15/2021 (Permalink)

close up shot of a soot web after a fire Contact the soot and smoke cleaning professionals today!

Soot webs are also known as black cobwebs

You may have seen some black webs dangling in ceiling corners if you have ever been to a property that just had a fire disaster. They seem to be cobwebs coated with soot at first sight. The majority of our customers would comment on their lack of cleaning ability. Luckily, these "webs" aren't really webs from a spider.

Our fire restoration experts have seen quite a number of fire-damaged properties. When it comes to the ceilings and walls, the extent of the damage can be evident. However, sometimes, the most severe damage is hidden in attics or between walls; it is undetectable until we dive in with further inspection. The black spider webs that come out of nowhere just after a fire are among the most apparent fire damage indicators.

What are the black cobwebs after a fire?

Soot webs, also known as soot marks, are formed when ionized soot particles attach and stick together. Soot particles are most common in ceiling corners, where the surfaces and air are colder. If you come across soot webs in your house, don't touch them because they're very sticky.

Soot webs, also known as "Black Cobwebs," are often confused as spider webs. These spider webs are known as "Soot Tags" and have nothing to do with real spider webs. In the case of a fire, spider webs will burn up very quickly.

The science behind soot webs

When petroleum-based or synthetic materials catch fire, black cobwebs, also known as soot tags, are formed. Soot forms and binds together in long strands during a fire, resulting in black web creation on ceilings and corners. 

The heat from a fire travels into cooler regions; as the air tries to maintain the equilibrium. Since soot is transported through the air with heat, soot particles accompany the air into cooler areas with weak circulation and then concentrate.

The ionization process of burning (especially) synthetic materials such as polymers and rubbers, produces charged smoke particles that can attract onto specific surfaces and to each other, developing chains and gradually web-like formations. They form in conditions known as wet smoke, which includes low heat or a smoldering environment.

In short, soot is a combustion product, and when the particles are charged, they quickly form soot tags or long chains of soot marks. So, while it seems like a bunch of soot got caught on old spider webs, it's a completely new structure.

What is the best way to clean up soot?

If soot webs go untreated, the acidic particles in the soot will damage your property and appliances. Homeowners should keep in mind that they should never try removing it themselves without proper chemicals as it can cause further damage to the walls and ceilings. 

When it comes to smoke damage on surfaces, our technicians take the following measures to ensure that the best cleaning agents are chosen:

  • Testing whether they're dealing with wet or dry smoke residues.
  • Scoping of services to make sure that cleaning methods chosen do not harm surfaces
  • Using specialized tools, like chemical sponges designed to remove soot

To start the soot cleaning and stage smoke reduction of our fire damage restoration procedure, SERVPRO will use air scrubbers with HEPA (High-Efficiency Particulate Air) filters to clear impurities and odors from the air.

Following that, our professionals will use HEPA vacuums to effectively trap ash, soot webs, and dust spores that have blanketed your walls and ceilings. SERVPRO will also use approved chemicals to disinfect and extract odors from both horizontal and vertical surfaces of the contaminated region as a precaution.

Why contact SERVPRO

No fire damage is the best sort of fire damage. SERVPRO is a renowned company in the industry, and it has been serving customers in Atlanta since 1967. If you want your everyday life to be normal again after you have suffered fire and smoke damage, SERVPRO of Downtown Atlanta is the most reliable option for you. 

While we hope you never encounter soot damage in your home, and if you do, call our fire damage restoration team to make the fire "Like it never even happened."


Our team is fully equipped with state-of-the-art tools and has the knowledge and experience in restoring fire damage in no time. We offer 24/7 emergency services to our customers, so contact us today!

Quickly Get Back To Normal Life - 6 Steps in the Home Insurance Claims Process

3/1/2021 (Permalink)

Servpro professional working on a home insurance claim Contact the restoration professionals today to help with your home insurance claim!

Learn how SERVPRO can help you with your home insurance claim!

A home insurance claim can become an emotional process, depending mostly on the amount of damage present. Understanding your insurance policies and how to file a claim with your home insurance company will let you decide what to do next and (hopefully) squash the tension. 

In this blog post, we will go over how the home insurance process typically goes and how you can get back to normal life before the disaster happened.  

6 essential steps in the home insurance claims process

When a disaster happens, the first thing your need to do is collect evidence; take pre mitigation pictures, and make videos of all of the damage to your property. The images that you take will help your insurance adjuster understand what exactly needs replacing. 

  1. Call your insurance company as soon as possible so that they know about the loss.
  2. Meet with your insurance adjuster: Throughout the restoration process, the adjuster will help with all inquiries, details, or reassurance at any time. 
  3. Protect what remains: Do not put yourself in any danger, but save any undamaged items. 
  4. Submit a list of your items that were destroyed or damaged. Share the list, along with each item's worth, with your adjuster. Having the damage written gives them a clear understanding of what needs to be done & how much it would cost to do it.
  5. Your adjuster will help you get estimates to restore and rebuild what has been destroyed, and they will typically consult with a contractor who will work on your house. 
  6. Start the restoration process.

We understand that your insurance company needs to be in the loop when a disaster happens to your property. In many cases, you need to act fast, and the best course of action will be calling the IICRC certified professionals at SERVPRO to help you mitigate the situation.

We have experience working with all insurance companies. In fact, we are a preferred restoration vendor for many of the leading insurance companies! 

Before you call SERVPRO do the following:

Find out your insurer's time limit

Your insurance contract will provide specifics about how much time you are allowed to take to file a claim, and most states have rules and time limitations for both you and the insurer to keep the procedure moving. The key is to ensure that all the necessary paperwork is given within the time constraints mentioned in your policy.

Take precautionary measures and substantiate the losses

If a delay would lead to additional damage, don't wait for your adjuster to make the first move. Contact a restoration contractor, like SERVPRO that can cover a damaged roof with plastic tarps to keep additional damages from occurring.

Keep track of additional costs

When your home is damaged to the extent that it is uninhabitable or unsafe, make sure to track all meals, hotel, and associated expenses, keep receipts so that you can be compensated. Many insurance policies provide loss-of-use coverage for these expenses.

SERVPRO can help you file your home insurance claim

In the industry, SERVPRO is a renowned company, and it has been serving clients since 1967. SERVPRO is aware of how daunting filing a claim after you have suffered loss can be. Rely on us for the job; we can take care of it all from restoration to rebuild. 


SERVPRO of Downtown Atlanta can provide an itemized inventory of all of your belongings that were damaged. We will provide you and your insurance adjuster with a report and pictures of items that were damaged. We provide our customers with accurate, fast information needed to make sound decisions. Call us for 24/7 emergency services.

How to Clean Small Amounts of Soot

2/15/2021 (Permalink)

Soot damage in Atlanta garage The professionals at SERVPRO are available 24/7

It's best to leave soot cleaning to smoke restoration professionals

Fire disasters are notorious for causing severe amounts of damage to a property's structure.  

One of the most typical fire damage consequences is the development and deposition of soot on walls, surfaces, floors, interior, and exterior surfaces. Homeowners experiencing soot damage should first ensure adequate ventilation within the space; open up all windows and doors. 

For safety precautions, it is best to wear a PPE. Your PPE should consist of a respirator, gloves, and clothing when coming in contact with soot. Any surfaces and items that aren't damaged by soot should be covered and secured to avoid contamination. It is best to move all unaffected furniture to a different room or space to prevent any possibility of contamination. 

What is soot? 

Soot consists of dry and dusty tiny particles of carbon that result from incomplete burning or combustion of wood, oil, coal, and organic matter. Soot can adhere to pretty much any surface, and it commonly attaches to carpets, walls, floors, tiles, furniture, or heating and air-conditioning systems. Soot can be very resistant, and simple household cleaning techniques may make it worse and spread it. Professionals should handle the cleaning of soot and restore fire damaged items to ensure total removal. 

What materials can soot damage?

Soot can become adherent to any surface and leave permanent stains. Typical materials that need soot removal are bricks, stones, drywall, and wood. All home furniture can also be damaged by soot and will need to be professionally restored. 

All furniture that is damaged by soot, cleaned at another location to avoid the spread of soot. SERVPRO of Downtown Atlanta takes all fire-damaged materials to their warehouse for cleaning. 

How the professionals clean soot 

Fire restoration professionals will begin the soot cleaning process by using a soot vacuum and a soot sponge. They will carefully vacuum the surfaces and gently evacuate any loose soot particles. 

They will use a soot sponge to wipe off the damaged layer of soot on surfaces. Using a soot sponge is vital to the cleaning process and needs to be done carefully to avoid any additional spread of soot. Use the soot sponge only and avoid mixing the use of any other types of cleaning equipment. 

Leave the soot cleaning to fire restoration professionals 

The removal of soot requires deep cleaning and is a tedious process. In smaller areas, it may be manageable to try and clean the damage yourself. Yet, most people find it hard to effectively clean up even smaller areas as they don't have the adequate experience to clean soot. 

When dealing with significant damage, you must leave the job for professionals. SERVPRO offers professional fire damage repair and restoration services to clean your property effectively. They provide excellent services and are experts in deep cleaning soot and removal of the smoke odor. 


Contact the professionals at SERVPRO of Downtown Atlanta today! Upon calling, you will receive IICRC certified fire damage professionals who will use industrial degreasers to remove severe soot damages.

A Faulty Sewage System May Be to Blame For Toilet Bubbles

2/1/2021 (Permalink)

Toilet caused back up after a storm SERVPRO of Downtown Atlanta is ready for any size water damage!

Understand why a toilet is bubbling and making strange noises during a storm 

Are you confused about why your toilet water is bubbling when it rains outside? Are you wondering how to navigate such a situation? If yes, then this post is for you. The professional storm damage team at SERVPRO of Downtown Atlanta has the answers for you!

Common causes for a toilet to bubble 

When a wet venting system (plumbing vents) is in operation, and several drains flow down into one pipeline, toilets will flush and head to a septic system. However, when there is a blockage in a pipe, sewage water can return to your shower, toilet, and sink. 

A gurgling toilet means that negative air pressure (suction) is built up, forming a kind of airlock in the drain line. Air flows freely via the lines in a well-functioning sewer system, avoiding negative air pressure, so waste can perfectly flow down and out. Gurgling in the line suggests unusual suction formation. Eventually, the negative air pressure will be released, pushing air back through the drainage pipe and into your toilet bowl. You will hear a gurgling noise when this occurs, and possibly the water in the bowl may bubble.

What to do when your toilet is bubbling during a storm 

The first thing you should do is check the area near the septic system for damp spots or standing water. Whether you notice any standing water or not, you should ask your neighbors if they face a similar issue. You will know if the problem is only occurring in your home or the entire neighborhood by asking your neighbors. If you are the only one with the issue, rainwater may be directly pouring into your sewer system. 

Another possibility is a sewage blockage in your sewer line, causing your toilet to bubble. Toilet bubbles and gurgling are usually caused by excessive water trying to go down a moderately restricted pipeline. Rainwater could have gotten into your sewer system through a cracked pipe or a sump pump in the basement.

Toilet bubbles may lead to water damage

A bubbling toilet can cause various problems to your home in the long run. Such unnoticed small issues can result in plumbing problems in the future and even toilet water gushing out of the toilet and spewing all over your house. If you find yourself with a bubbling toilet during a storm, you need to contact SERVPRO for professional help. 

As mentioned, water from a bubbling toilet can eventually cause excessive water damage. Your sewage system is not designed to handle rainwater, and if this occurs, it will ultimately cause a back up into your home. Water damage will cause damage to the walls, ceilings, electrical systems, and floors. Since the water damage will be caused by contaminated water, all contaminated items will have to be removed, and an antimicrobial agent will have to be applied.

Why choose SERVPRO for water damage restoration

The worst problem caused by a blocked sewer system is that all the waste that builds up within your house will be exposed to you. To avoid being exposed to contaminants, sewage water damage must be controlled and restored by water damage specialists.

SERVPRO of Downtown Atlanta is a renowned company, and it has been serving clients since 1967. If you want your everyday life to be normal again after you have suffered damage from storms and heavy rainfall, SERVPRO is the company to call. 


Our team is fully equipped with state-of-the-art equipment and has the appropriate IICRC certifications to restore water damage in no time. We offer 24/7 emergency services to our customers; give us a call today!

How Long To Run a Dehumidifier After a Water Leak?

1/18/2021 (Permalink)

Servpro Dehumidifier SERVPRO uses advanced drying technology on all jobs.

Water Damages Require Air Movers and Dehumidifiers

Effective equipment is required for the remediation of water damage. Dehumidifiers and air movers can dry carpets and sub-floors and any hardwood surfaces. They also are useful for drying out water damaged ceilings, upholstery, and walls. 

If you have witnessed severe water damage, you understand how challenging it is to restore a property to its original state. The length of water mitigation will be based on the amount of water and its location. 

The length you have to operate the dehumidifier relies on various variables, such as the severity of the water leakage and the region subjected to humidity. One known method to shorten the time of dehumidification is by utilizing a closed drying system.

All dehumidifiers collect moist air from the cool coils that condense, absorb, and expel the moisture until the now-dryer air returns to space. When the air in the room gets drier, the droplets will evaporate. Moisture embedded in pillows and other impacted materials can be eliminated. 

What Is A Dehumidifier?

A dehumidifier is an electronic appliance that lowers and retains the intensity of humidity in the air, generally for health or convenience purposes. 

SERVPRO uses dehumidifiers to quickly dry a wet structure. Our high-quality dehumidifiers can minimize stinky odors and reduce the possibility of mold development by removing moisture from the atmosphere. 

Many dehumidifiers arrive with a meter that tests the relative humidity in your home and allows you to adjust the humidity to the amount you like.

Dehumidification Will Stop Mold Growth

If you've got a mold issue in your house, don't delay. Mold will grow as soon as it has a supply of water. When a room's relative humidity rises, the mold will begin to show dark black spots on walls, fabrics, and much more. Dehumidifiers avoid mold growth by lowering the relative humidity in a room.

It is common for rooms that do not have quality ventilation to have mold issues. Common places for mold to develop is inside an attic, crawl spaces, and in the bathroom.  

Using a dehumidifier in the common places will help stop the growth of mold. Make sure that you work on finding the cause of the growth. The source of the moisture should not be neglected; neglecting may cause mold growth to occur again in the future.

How Long Will The Water Damage Equipment Stay On-Site?

Unfortunately, it's difficult to tell how long water damage equipment will remain in your home. The time can vary based on the level of water damage, the region's extent, and the kind of dehumidifier.

At SERVPRO, our goal is to have your property dry within five days. The dry time can vary on the size of the water loss, the category, and the number of contents. In some cases, we have had to leave dehumidifiers on-site for prolonged periods due to mold growth. To get your property dried as quickly as possible, we promise to dispatch our heors as soon as we receive your initial call. 

When it comes to water damage, it is essential to get in touch with the SERVPRO of Downtown Atlanta water damage repair specialists to help find an appropriate and prompt solution. When our squad arrives, we perform standard water damage repair operations taught by the IICRC. Restoring water damage includes qualified experts who understand how to cope with all possible implications. All of our water damage repair experts are well qualified to handle any size disaster. 

How to Clean Water Damaged Furniture

1/4/2021 (Permalink)

water damaged couch A piece of furniture that has been damaged by black water needs to be thrown out.

Depending on the type of water damage, your furniture may or may not be salvageable

When it comes to salvaging the water damaged furniture, it is only the type of water damage that can explain whether your furniture will possibly survive the flood. Salvaging the water damaged furniture must be thoroughly examined before moving forward. The category of water that caused the damage plays a significant role. There are various categories and sources of water leakage, all leaving different impacts. You can sometimes clean water damaged furniture, but it might be worth replacing it in most cases. 

Types of water damages

Whether you own a home or a property, water damage is a serious calamity that needs immediate mitigation and repairs. Here are the three different kinds of water damage that you may face:

Clean water- is the kind of water damage that possesses a lower potential risk as it typically comes from your plumbing system's supply lines. It is the overflowed water due to damaged pipes and is toxin-free. It poses no threat to your health at all. 

Greywater- this is minimally contaminated water that might include some chemicals or toxins in it. It is the overflowed water from your toilets or washing machine, which may or may not be harmful. 

Blackwater- this is the most extreme kind of water damage. This water typically contains toxins causing all damaged furniture to be non-salvageable. Sewage water, groundwater, or seawater are typical examples of black water. Blackwater damaged furniture must be removed from the property immediately. 

What kind of water damaged furniture can be cleaned? 

Water damaged furniture is impossible to clean when the damage is categorized as black or greywater. It is best to always throw out pieces of furniture that have been severely damaged by black and greywater. On the contrary, if you experience clean water damage, your furniture can be cleaned when dried in a short time frame.  

Did you know that furniture made up of solid wood is more likely to be salvaged than upholstered furniture?

Upholstery is challenging to clean up, but you can kill most bacteria or germs by treating it with high-temperature water and an antimicrobial solution. Once it has been professionally treated, it must be dried or appropriately humidified to remove all unwanted moisture.

Water will quickly penetrate the wood and cause harm to wood furniture. In the case that wood furniture has soaked in the water for days, it will become unsalvageable. Wood furniture will need to be professionally analyzed, so the best course of action can occur to clean the water damaged furniture. 

Mattresses are pieces of furniture that absorb water very quickly and can provide a home for mold and bacteria to grow. If the mattress has not been subjected to flooding for an extended period, you might as well throw it out because of the high level of contamination. 

2 DIY steps to drying wooden furniture

Water damaged furniture can be difficult to salvage, and when it comes to wooden furniture, it needs extra care. To properly recover your wooden furniture, you need to follow these set of steps: 

1) Dry the furniture

The first thing to do is dry the water damaged furniture thoroughly by exposing it to the sun. 

2) Use a sander

Wood furniture that has undergone water damage may splinter. If splintering occurs, you can use a sander after drying to give the furniture a smooth finish.


If you have recently had water damage in your home or business, it is best to contact the professionals at SERVPRO. SERVPRO of Downtown Atlanta offers high-quality Water mitigation services to take care of your water damaged furniture with their optimal expertise. Our IICRC certified technicians are on call 24/7, 365 days a year.

What Are Popular Causes of Water Leakage in Buildings

12/23/2020 (Permalink)

water leakage from foundation crack A cracked foundation can cause major water damage

Know what to do to prevent water leakage 

Water building leakage or water seepage is among the leading causes of widespread structure faults. The professionals at SERVPRO have seen water penetrate a building by various routes – from damp building materials during the construction process, leaking roofs, water features, and leaking water pipes. If the origin of the water leakage is left unsupervised, it may cause substantial visible damage, often involving very costly structural corrections.

Water leakage can be tough to distinguish the precise cause. 

Popular causes for water leakage include:

  • Floor seepage from the drain pipes 
  • Faulty or damaged water-resistance of bathtub coatings
  •  Leaking in the higher, opposite, or your own flat water source pipes
  • Invasion of rainwater

In most situations, water leakage is caused by leakage from faulty water tanks, sanitary fittings, or drainage systems. Typically, these defects can be repaired by certified water damage professionals. Owners should immediately contact a company like SERVPRO to determine the source of the building leakage.

What Can You Do To Prevent Water Damage?

Water damage is among the likely reasons for property damage, but it is not purely seasonal. Use the following measures to ensure that your building remains safe from water damage throughout the year:

  • Check carefully for holes and leaks and make the required repairs instantly.
  • Inspect the sealing and caulking of all-around showers and bathtubs to ensure they are airtight and sealed properly.
  • Annually inspect hoses associated with water heaters, washing machines, and refrigerators.
  • If you experience water leaking during the rainy season, it can indicate that your durable cement floor and basement walls have eroded. Hire waterproofing professionals to close sensitive areas to avoid seepage.
  • Check the gutters to see if the gutters are drooping. Damaged gutters can cause rainwater to leak in a building. 

5 Common Types of Leaks

Knowing the prevalent forms of building leakage will allow you to quickly mitigate and repair small issues before they are likely to cause significant water damage to your property.

  • Toilet leaks
  • Plumbing leaks
  • Ceiling leaks
  • Faucet leaks
  • Hot water leaks

Leakage Problem from the Neighbor in Above Flat

Among the most significant concerns that people face is leakage from the flat overhead or above. That is generally caused by leaking pipes or the lack of adequate insulation content in areas like washrooms. Water can seep into the littlest of gaps and cracks, so leaking problems are likely to occur eventually if the structure is not maintained correctly. 

In the event of water leakage from the flat above, the tenant of the above flat shall be responsible for carrying out the water damage costs. We have seen condo owners in the above flats claim that water leakage isn't their responsibility and should not be held accountable for it. This type of reasoning is the leading cause of dispute in the event of building leakage problems.

The first course of action is speaking to the apartment owner above and requesting them to address the matter respectfully. Ensure to clarify to them that the dilemma will inevitably impact them, whether now or later. If they still do not comply to get the water damages mitigated, it will be a good idea to get the building owner involved.

Who to Call When You Find Commercial Water Damage

Commercial Water damage presents a considerable risk to commercial facilities, mostly because they use far greater water volumes than residential homes. 

If not gotten rid of promptly, excessive water in your home may cause mold damage and cause costly damage to your home's structure and furniture. If the worst happens, get in touch with the SERVPRO, the Commercial Water Damage Repair Specialists, to quickly find an appropriate and prompt solution.

When our squad arrives, we perform increasingly challenging water damage repair operations. Remedying water damage includes qualified experts who understand how to cope with all possible implications. All of our water leakage and damage repair experts are certified by the IICRC.

Call us at (404) 835-0200.

4 Steps To Repair Water Damaged Ceiling

12/7/2020 (Permalink)

Water Damaged Ceiling Call Atlanta water damage professionals today!

Home water damages need to be addressed quickly

Water damages can be troublesome. Imagine relaxing in your living room, and then you start to notice water droplets pouring down from the ceiling. 

The IICRC certified professionals at SERVPRO has heard it all when it comes to water damage stories; bathtub overflowing, dishwasher flooding. No matter which type of water damage you’re dealing with, we will provide you with the best and the most accurate solution for repairing a water damaged ceiling. Let’s discuss the solution in detail:

Steps to repair water damaged ceiling

Remember getting worked up from water damage won't do you any good; You have to deal with the situation calmly and take one step at a time. Don’t panic; follow the steps accurately one by one, and you’ll have no problem at all. Without any further ado, let’s start: 

1- Spotting Water Damage

Is there a blistered or discolored spot on your ceiling? Do you notice any peeled regions? It might be a water damaged area! 

Conduct regular ceiling inspections for water damage so that you can avoid any secondary water damages.

2- Identifying Water Source

It can become challenging to find the source of the leakage, especially if it’s coming from distant areas. Many ceiling water damages are the result of a leaky roof damaged by hail or an ice dam. Clogged gutters can also be the culprit. Without getting up in the attic of your home, it will be difficult to tell if your roof has storm damage. 

Indications for roof damage:

  • Insulation is wet in the attic
  • Water appears brown
  • The ceiling is wet after rain

If you have a two-story establishment, water on the first-floor ceiling is most likely from frozen, burst pipe, or other plumbing issues. Look for these signs:

  • Drastic weather change
  • There’s a steady leak
  • Clear water damages 

3- Removal of Damaged Ceiling

You need to remove the damaged portion and dry the area as soon as possible. After removing the water source, you can remove and replace the area of contamination.

You can put on safety goggles and a dust mask to remove all the wet materials. 

It would be best for water damage professionals to repair the water damaged ceiling. Water mitigation professionals will use drying equipment paired with specialty drying techniques to generate enough airflow for removing unnecessary mold growth. 

4- Repairing the damaged part

Now you need to restore the ceiling from the damage. For this, first, make sure of the thickness of the existing drywall. Cut a patch to fit the hole, and then screw the patch into the place on the wall. When you hire the right restoration company will be able to put your ceiling drywall, "Like it never even happened."  

When To Call For Help

You need to stabilize the issue as soon as possible to avoid far spread consequences. If not dealt with in time, water damages can result in faults in the infrastructure of the home and even cause mold damage. Keep in mind that some effects of the damage can take weeks to appear. 

Address the situation calmly, remove the damaged materials, dry the damaged ceiling, repair the ceiling, and know when to call for help.

Call Atlanta water damage professionals immediately if the water damage to your home ceiling gets out of hand. SERVPRO of Downtown Atlanta is a well-known water restoration company in Atlanta and has helped thousands of customers repair water damage. 


Call us at (404) 835-0200.

Mold Removal Services In Stone Mountain GA

11/23/2020 (Permalink)

SERVPRO Professional cleaning mold in Stone Mountain home Contact SERVPRO for mold cleaning in Stone Mountain GA

Mold damages need to be handled by professionals

Mold can find its way inside your Stone Mountain home no matter what the outdoor temperatures are. Within a matter of days, mold can start growing on walls, toys, and clothes. Your house and the things in it will go from prized possessions to musty relics in a short time frame. 

The CDC highly recommends that you get professional mold removal services when you notice mold in your home. You can trust SERVPRO of Downtown Atlanta, a renowned mold damage company near Stone Mountain, GA, to ensure the highest quality work!

What Is Mold?

Mold is a kind of fungus that can be formed both indoors and outdoors. Mold produces spores that can move in the air and have the potential to cause serious problems. Mold quickly grows on materials like fabric, wood, glass, paper, and even plastic, meaning that most household items are prone to mold damage

The problem with mold is that it can come inside your home in several ways. It can infiltrate through air vents and windows, attach to people or clothing. SERVPRO mold damage professionals know that mold will quickly grow in areas where flooding or water damages have occurred. When there is water damage in your home, you will find that mold grows in places where the air cannot circulate, such as behind cabinets. 

Why Should You Get Professional Help?

One of the most fundamental reasons for mold growth in Stone Mountain is damage caused by water leaks. SERVPRO will ensure that all the water damage is restored and mold is removed from the premises so that our mold damage customers can maintain a healthy lifestyle. When you hire SERVPRO of Downtown Atlanta, they will take the following steps to ensure clean and safe living conditions:

  • We make sure that our clients receive professional mold assessment to find and fix the root of the mold problem to prevent any future issues. Whether it is the water damage causing mold damages, or any other reasons, we will professionally assess it and fix the issue for you!
  • SERVPRO ensures that the mold in the premises is adequately treated with an antimicrobial, preventing future mold problems. Our IICRC trained staff will clean all the affected areas and use professional equipment to prevent further mold formation.
  • Apart from just mold restoration, we will also give our customers expert advice to prevent future mold buildup in the house, such as water damage prevention. 

Professional Mold Remediation in Stone Mountain GA

SERVPRO of Downtown Atlanta is a certified mold restoration firm and has all the experience and knowledge to ensure complete customer satisfaction. With the use of state-of-the-art technology and equipment, our customers will get what they deserve - the absolute best. If there is any damage, whether it is water or mold, we will ensure that your property is restored in as little time as possible. 

Our mold removal experts in Stone Mountain, Georgia, are just a call away; make your property a safer place to live. 

Call us at (404) 835-0200.

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Who to Call For Water Seeping Up Through the Floor

11/9/2020 (Permalink)

water damage seeping through wood flooring planks We offer advanced water inspection, extraction, and drying equipment!

Some Water Damages Can Go Unnoticed for Months 

Water seepage can cause immeasurable damage to your house, especially if you have hardwood flooring. It can cause the floors to swell up and become uneven, causing severe wear and tear to not only the structure of your house but also its contents. Luckily for you, SERVPRO is a water damage repair company and has been the go-to water restoration company since 1967.  

Water damages come in various forms, and many of these tend to go unnoticed for months. A lone leaking pipe, water damage in the basement, or water through window sills are common examples of damage that may not stir immediate attention. If these problems go unnoticed for too long, more severe problems will arise. It’s necessary to do a regular check of your house to ensure that your home does not have any water damages.

Water seeping up through the floor

Water seeping through the floor needs immediate attention. After all, no one wants their beautiful home to be damaged at the hands of unwanted water.  

If you notice signs of water damage on your home’s floors, then the first thing to do is give SERVPRO a call. SERVPRO knows the appropriate steps to take care of your water damage situation. Before the water damage professionals arrive, you should try to locate the water entry source and contain it as much as possible. 

4 signs of water damage

Pinpointing the existence of water damage is not always easy since its signs come in several different forms. Four of the most common signs include:

1) Spotting

Patches of water stains on ceilings and walls are telltale signs of water damage, especially when the stains are wet and dark. 

2) Wall Damage

Cracking or bubbling paint is also a precursor of water damage as this indicates water pooling up within the walls and resulting in a weakened wall coat

3) High Water Bills

If you’ve experienced a sudden rise in your water bill, then this is reason enough to check for water damage as this could indicate an overlooked leak

4) Damp Smell

Water damage leads to dampness, and dampness has a very noticeable smell, particularly if it accumulates in an enclosed space. So, if you notice a damp or moldy odor coming from your home, then it’s best to get it checked for water damage

What does floor damage due to water look like?

How water damage physically affects your floors will differ depending on the type of floor that you have. Although floor damage by water can happen to any kind of flooring, it is most prone to hardwood flooring. 

There are some telling signs to look for to spot water damage on hardwood floors, such as: 

  • Buckling– separation of the upper layer of the floor from the subfloor
  • Change in Color– any new color formations on your floor, including dark patches, can be a result of growing mold
  • Smell– unpleasant odors are often due to pooling water and mold
  • Crowning– shrinking of the floor caused by a lack of moisture
  • Warping– the appearance of bubbles and cracks in the floor  

As for carpeted and tiled floors, water damage will appear as water seeping through the floor and cause pooling. 

Ways water can enter the home

When looking at water damage and repair, it’s imperative to know how water can enter your home in the first place. After all, if you know the source of entry, then prevention is more effective. 

Here are some common ways water enters the home: 

  • Foundation Cracks– this takes place on the basement floor where excessive pressure pushes up water to the surface
  • Window Sills– if your house is exposed to excessive moisture levels, this may cause water to accumulate in the window sills. Water from window sills can then seep down to the basement and effect flooring and walls 
  • Foundation Footer– if there is a gap left between the footer and its adjoining surface, then this can act as an entryway for water

SERVPRO can restore water damage to flooring

If you’re experiencing water damage to your home, then there’s only one thing to do: call SERVPRO of Downtown Atlanta. Masters at going about water damage repair, they will have your home back to new instantly. 

With their IICRC trained team of water restoration experts and 24/7 availability, SERVPRO is the perfect choice for all your home water restoration needs. Once you get in touch with them, they’ll guide you about how to prevent further damage as they rush to the scene.

And the best part is that their service is 100% reliable as they use state-of-the-art equipment to restore any area, no matter the size.

5 Tips To Prevent Atlanta Sewer System backup

10/26/2020 (Permalink)

Atlanta sewage system backup Sewage Backup or Toilet Overflow? Call Us Today – (404) 835-0200

Trust the professionals at SERVPRO to clean up the dirty water from Sewage systems backups. 

Atlanta Sewage System History

Did you know that in the 1990s, the city of Atlanta got sued because its sewage system was polluting the Chattahoochee River and other waterways? Since then, the city of Atlanta has been making progress in stopping sewage pollution. They have been doing this by limiting the amount of rain that combines with sewage in their sewage system. 

Heavy rainstorms can overwhelm sewage systems and lead to the sewers releasing untreated sewage. Here at SERVPRO, we have seen the aftermath of heavy rainstorms and sewage backup.

SERVPRO Atlanta Sewage System Backup Cleaning 

SERVPRO is here to help when your Atlanta sewer system has backed up, or your sump pump has failed. Sewage damage will leave a big mess on your hands. A mess that only a professional restoration company can adequately mitigate. 

In some cases, the water damage in your basement is not a sewer backup problem. We have seen some water damages caused by poor soil grading around the exterior of your house. We have also seen water damages from foundations leaks. Whatever the cause, SERVPRO can help. 

Your Atlanta home insurance company may cover a sewage system backup or sump pump failures. The professionals at SERVPRO of Downtown Atlanta have years of experience working with insurance adjusters to ensure that property owners are getting reimbursed the proper amount for their property damage. We will document the complete loss from beginning to end and take a record of the equipment used. 

Even though we love getting new customers, we think it is best to prevent sewer backups in the first place. 

5 Tips to prevent Atlanta Sewer System backup 

Plumbing is one of those things that we often take for granted until something terrible occurs. The following SERVPRO tips can help you prevent an Atlanta sewage system backup.

1) Avoid flushing anything other than toilet paper down the toilet

Items other than toilet tissue can cause a toilet to overflow.

2) Don’t wash grease down the drain

Grease solidifies as it cools, which can clog up pipes and enhance your chances for a sewage backup. It is best to allow hot grease to cool in a safe container and then throw it away with your regular garbage. 

3) Avoid washing oils down the drain 

Oils can cause buildup in your pipes the same way grease can.

4) Check your home for rooting issues 

Shrubs and trees can make their way into your Atlanta sewage system line. A cracked sewage system allows for debris to build up and cause a backup. We recommend calling an Atlanta plumbing professional if you are having issues with tree roots. We have heard many homeowners benefit from replacing their current home piping with plastic piping.

5) Get your Atlanta sewage system inspected regularly 

There are many trained, trustworthy professionals that can give your sewage system an inspection. 

SERVPRO Relationships

SERVPRO of Downtown Atlanta has built relationships with many plumbers and sewage repair companies in Atlanta. Give us a call today for any recommendations.  


SERVPRO is a water damage restoration company in Atlanta with all the training and resources to complete any size job the right way the first time. As mentioned earlier, we have partnerships with insurance companies throughout Atlanta and are available 24/7.

Tips On Cleaning Blood Out Of Carpet And Fabric At A Commercial Property

10/12/2020 (Permalink)

Blood stain under microscope before SERVPRO professional clean blood out of carpet Trained SERVPRO of South Cobb Professionals clean, disinfect and deodorize the structure.

Disclosure: Before we get started on this post on cleaning blood stains, we want to mention that biohazards can be invisible to the naked eye. It is essential to hire a professional trauma cleaning company to be completely confident that the area is clean and sanitized. SERVPRO utilizes specialized testing equipment and has a blood cleaning machine to ensure proper safety precautions. 

A trauma scene or bloody nose can leave a tough carpet stain at your commercial property. Cleaning blood out of carpet as quickly as possible is essential to ensure that no additional health risks occur. If you are going to be cleaning blood stains on your own, it is best to follow these steps that are known to clean blood out of carpet.

What Cleans Blood? 

Many different companies are saying that their product is the best cleaner for blood. As a professional bioremediation company, SERVPRO uses specialty enzyme cleaners for cleaning blood out of carpet. An enzymatic cleaner is the best cleaner for blood. Specialty enzyme cleaners for blood will completely biodegrade the stain. When cleaning blood stains, it is essential to wear gloves, even if the blood spill is small.

Blood can seep deep into surfaces and harbor dangerous bloodborne pathogens that traditional cleaning products are unable to remediate. The best cleaner for blood is an enzymatic cleaner because it is capable of cleaning dried blood from carpet and fresh blood spills. 

Hepatitis B and C, Methicillin-resistant Staphylococcus aureus (MRSA), and human immunodeficiency virus (HIV) are diseases transmitted through blood stains. When cleaning up blood spills in the workplace, it is better to hire a professional company to be safe rather than doing it yourself. 

TIPS on Cleaning Blood Stains:

  • The quicker you address the blood stain, the better because cleaning dried blood is a lot more challenging to treat. 
  • Don't use hot or warm water when cleaning blood stains. Warm water will set the blood stain in.
  • When cleaning up blood, use cloth towels. We suggest a white cloth towel for cleaning blood stains because it will be easier to see the blood stain removal. We avoid using colored cloths when cleaning blood stains because a colored cloth can transfer dye to the carpet or upholstery. 
  • For best practice, it is best to do a spot removal test on a small section of carpet or upholstery to ensure the water or blood cleaning products will not fade or damage your carpet or fabric.

DIY Cleaning Blood Out Of Carpet

  • When cleaning blood out of carpet, first brush it with a stiff brush to remove the crusted blood from the surface. 
  • If you don't want to invest in an enzymatic cleaner for blood removal, you can try to use dish soap. 
  • Mix one teaspoon of your favorite dish soap with two cups of cold water. 
  • Use a clean white cloth towel and dip it in the freshly made blood cleaning solution.
  • Do not scrub, but blot directly on the blood stain. 
  • In some cases, the dish soap may not work for cleaning blood out of carpet. If this is the case, then try ammonia.
  • In a safe bowl, mix one-half cup of lukewarm water with one tablespoon of ammonia.
  • Using a clean white cloth towel, apply the ammonia solution directly onto the blood stain.
  • Blot the blood stain until the liquid is fully absorbed.
  • Use another cloth towel to dry the wet carpet. 

DIY Cleaning Blood Stains From Fabric

  • Dampen a white cloth towel with cold water and gently blot the bloodstain. Avoid scrubbing the blood stain. Scrubbing will only push the blood further into the fabric. 
  • Next, soak a white cloth towel with club soda, and gently blot the stain.
  • Repeat the step above to pull the blood stain from the fabric. 
  • Stop blotting with the cloth when blood is no longer being pulled from the affected surface.

SERVPRO Specializes in Cleaning Blood Stains 

More severe blood spills are cleaned up by a professional bioremediation company like SERVPRO. SERVPRO of Downtown Atlanta has only the best highly trained technicians experienced in all the protocols and will use a blood cleaning machine for cleaning blood out of carpet and getting your home or business back to a safe and livable condition. Please remember that cleaning up blood spills in the workplace is not a good idea. Contact us anytime! We are available 24/7 for more information.

Call us at (404) 835-0200.

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4 Things To Look For To Avoid Storm Damage Caused By Gutter Leaks

9/28/2020 (Permalink)

Leaking gutters during heavy rainfall We're Highly Trained Storm Damage Specialists!

Gutter Leaks Can Cause Property Damage

When you have gutter leaks to your home, you place your property at risk for storm damage. The best way that we have found to reduce storm damage is by scheduling a roof and gutter systems inspection three times a year. An inspection will reduce the chances of a leak or water damage from entering your home. 

When your gutters begin to leak, they are no longer doing the job they were intended to do. Heavy rainfall can cause storm damage to your home when rainfall is not effectively flowing out the downspouts and away from your property. 

In this blog post, we will go over how faulty gutters have caused storm damage. 

Here are the common causes of gutter leaks: 

1) Clogged Gutters

If you have recently witnessed your gutters are overflowing, most likely, you have clogged gutters. Gutters are not designed to handle the weight of wet debris (Sticks, leaves) and standing water. The excess weight will cause seams to fail, leaving the gutters to sag and pull away from your home. The most common way to avoid clogged gutters is by investing in gutter guards that will only allow water to enter the gutter system. For those who are not interested in investing in gutter guards, the other option is manually going on the roof and cleaning the gutters. 

2) Loose Gutters

Another common cause for a gutter leak is loose gutters. A loose gutter will cause your gutters to pull away or fall off your home. When the gutters are not secure to the house, water will run between the gutter and the roof’s edge, causing potential water damage to your home. To fix this issue, you need to hire a construction professional to fasten the home's gutters tightly to the fascia board. A more significant problem will be if the fascia board is rotting because even the strongest fasteners won't secure the gutters. No matter how your gutters are attached to your home, you need to check the fasteners' security as part of the quarterly home inspection.

3) Old Aged Gutters

Although SERVPRO has seen leaks that have occurred from new gutters, it’s far more common for older aged gutters to leak. Aging gutters will cause deterioration to the sealants that hold the gutters together. In older gutters, you will most likely find a hole that causes leaks. The easiest fix is to use a silicone waterproof sealant to close up the hole causing leaks. The sealant will allow your gutters' lives to last longer but be cautious because once one problem occurs, others arise. 

4) Improperly Sloped Gutters

Gutters need to be installed at the proper slope to function effectively. Installing at the right slope will allow the proper water flow to run down the slope and head out the downspout. An improper slope will cause the gutters to snag over time, typically from water pools and debris in the gutters. Contact a contractor to check the slope of your gutters and adjust them as necessary.

Conclusion

SERVPRO of Downtown Atlanta can help you with all of your storm damage restoration needs. We have cleaned up the most severe damages caused by leaking gutters. To make the job easier, we have a construction division ready to help you secure your gutters and perform any necessary insurance repairs on your home. 

Call us at (404) 835-0200.

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Best Practices For Using A Moisture Meter

9/14/2020 (Permalink)

Moisture to Atlanta Home drywall ceiling Don't try to handle water damages on your own! SERVPRO is here to help!

In this post, you are going to learn how the professionals test the moisture in materials after water damage occurs. There are two different types of moisture meters that SERVPRO professionals use, penetrating and non-penetrating. 

Drywall’s Fight Against Water And Fire Damages 

The main compound in drywall is called gypsum. The reason that this is the main compound in drywall is due to the fact that it has strong fire-resistant qualities. Depending on the temperature of the fire, the drywall will help contain the fire from spreading to further rooms of your home or business.  

Although drywall is known to keep fires contained, it is not the best material when water damage strikes. 

Drywall is extremely porous and readily absorbing. When water gets in contact with drywall, it will act as a dry sponge. Water damage professionals measure the water content in drywall with the metric, moisture content (%MC)

Wet Drywall 

Whenever drywall exceeds even 1%, then the drywall can be considered “moisture-compromised” and in need of either drying or removal depending on the category of water present. 

The SERVPRO professionals know that if there are clear signs of mold, the water restoration company will automatically notify the property owner to remove all damaged drywall.

Water Resistant Drywall 

There is a type of water-resistant drywall called GreenBoard drywall. Greenboard is a water-resistant paper covering that goes on top of the drywall. In severe water damage cases, the water can get behind the paper covering and still damage the drywall forcing a water restoration company to remove all the wet materials. 

During any water damage, it is necessary to act fast and mitigate the affected drywall. Using a moisture meter is the best way to test if moisture is present in your home or business's drywall.

Water Damage Moisture Meters 

To find out the MC% in drywall, the SERVPRO professionals will use a specific moisture meter to test moisture in drywall. In every SERVPRO hero's tool bag, they have moisture meters ready to get accurate results. The moisture meters that the professionals use have a specialized gypsum/drywall scale mode.

How To Use A Moisture Meter

There are specialized moisture detecting devices for drywall. Penetrating moisture meters with a drywall scale setting designed to get accurate moisture readings in the drywall as low as 0.1% MC.

Looking for a moisture meter to use for testing wet drywall? 

Consider the following: 

  • Whether or not the pin moisture meter has a gypsum scale.
  • The accuracy of moisture detection.
  • The length of the penetrating pins; longer pins will test the insulation behind the drywall. 
  • Dual capability of penetrating and non-penetrating meters. 

Penetrating Meters Vs. Non-Penetrating Meters

When it comes to testing the moisture in drywall, the best type of meters to use are penetrating meters. Penetrating meters have pins at the end of them, making testing easy and avoid false positives from moisture in the air. 

Pinless moisture meters can only measure to a fixed depth. In some cases, the SERVPRO Atlanta team has found that thin drywall will throw off the drywalls' accuracy because it reads the space behind the drywall. Water damage professionals will typically use a pinless meter to test the MC% of concrete and other hard materials. 

In the past, we have gotten requests where customers would not like us to use a penetrating meter to avoid damaging wallpaper. Penetrating meters do cause damage to wallpaper because of the small holes. Depending on the amount of damage to the drywall, there might not be a sensible reason not to use a penetrating meter to get an accurate reading. 

If your home or business has recently suffered from water damage, it is best to call a reputable company like SERVPRO of Downtown Atlanta. All of our professionals have been certified by the IICRC to ensure that restoration best practices occur throughout a project. 

Call us at (404) 835-0200.

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How To Restore Oak Beams That Have Been Damaged By Fire

8/31/2020 (Permalink)

Oak beam restored in Atlanta kitchen Our certified technicians can restore any size fire damage.

The goal here at SERVPRO is to restore your home and leave it, “Like it never even happened.”

Certified Technicians Mitigate Fire Damage to Structural Elements with Precision

No matter the size, fire can have a significant impact on a home or business. The most common fires start in the kitchen area. It is best to have the number of a professional fire mitigation company like SERVPRO to handle cleanup and restoration.

The Oak Beam Trend  

A hot trend in home decor has been decorative ceiling beams to enhance the look of open, farmhouse style homes and kitchens. Oak beams bring a rustic feel to the house that everyone loves. 

Oak Beam Restoration  

Although oak beams look beautiful, they can be problematic when a fire occurs because they are a combustible material.  

SERVPRO helps Atlanta homes that have suffered from fire damage. 

When a fire breaks out in your home, you must get it extinguished as quickly as possible. In small kitchen fires, a homeowner can use a fire extinguisher to put out the fire. If the kitchen fire is more massive, it is best to evacuate the premises and wait for the fire department to put out the fire. 

Whether the fire is large or small, smoke residue and soot will likely spread rapidly throughout the house and onto the exposed oak beams. 

No matter the amount of damage present in your home, know that the professionals at SERVPRO are here to help. SERVPRO technicians are highly trained by the IICRC to safely clean and restore the damaged beam by dry ice blasting.

What is Dry Ice Blasting?

Dry ice blasting is a cleaning process that uses carbon dioxide (CO2) pellets. The pellets will evaporate when they hit the item’s surface and clean by a pressurized air stream. Dry ice blasting is a preferred cleaning method by the EPA, FDA, and USDA because it is an eco-friendly cleaning option. 

The reason that we use dry ice blasting to clean a damaged oak beam is because of its non-abrasiveness. Steel brushes, scrapers, and other blasting materials can damage a wood beam that has smoke damage. Dry ice blasting is the best way to clean a wood beam that has smoke damage. It is safe and does not create any chemical waste. 

When performing a soot cleaning job with dry ice blasting, we recommend using protective equipment to ensure safety. After we have blasted the damaged wood beam, we will then sweep up or vacuum the blasted off soot. With this method, you will quickly see an oak beam's ending result that looks as if it never underwent fire damage

 3 Benefits of Dry Ice Blasting

  1.  No waste disposal - The dry ice blasting method produces no waste product, making cleanup simple. 
  2.  Eco-friendly – The entire process is non-toxic.
  3.  Saving money and time– Dry ice blasting is quicker than other soot cleaning methods. 

Here at SERVPRO of Downtown Atlanta, we understand that your home is your sanctuary. You have created a space that is a reflection of who you are. We want you to continue to feel safe even after fire damage has occurred. Contact us today to handle any fire damage clean up to your home. We are available 24/7!

Call us at (404) 835-0200.


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How To Save Your Home From Further Loss After Roof Storm Damage

8/17/2020 (Permalink)

Roof damage needs a tarp to cover open areas A roof tarp will help keep you home safe from further damages

A damaged roof can leave your home susceptible to further damages. Contact SERVPRO to repair the storm damage with their water removal and remediation efforts.

Water damage can happen in a split second from extreme weather events and regular weather events. Our SERVPRO team has seen the smallest storms causing considerable damage to homes that were not well prepared for a storm. Each time a home roof endures damages, there is potential for long-term problems if not appropriately addressed.

Addressing the storm damage quickly is essential to avoid long-term damage to your home in Atlanta.

Record Keeping 

If the roof to your home has recently known that you can call your insurance company, your insurance coverage is likely to take care of the expenses.

When an insurance company gets involved, the proper documentation must be occurring. Adequate documentation will start before any restoration services occur. Our SERVPRO technicians document the loss by taking images inside and outside the structure. Insurance companies know these images by the term "preloss images." On the contrary, "post-loss images" are images that we take after the restoration work is complete. The SERVPRO technicians also know to document the project process; these images include equipment placing. Lastly, documentation of the contents' full inventory is going to be necessary. SERVPRO will indicate which items in your home are salvageable and unsalvageable.

We had heard stories about other restoration companies failing to document a loss properly, which led to a problem when the insurer did not cover the full cost. 

Contamination remnants 

A damaged roof can involve stormwater and leave properties with a massive amount of flooding within the home. SERVPRO will use disinfectants and other cleaning agents to help deal with the contents that were damaged by the stormwater. The SERVPRO technicians are trained to find hidden water damage within the corners of the home to avoid mold growth. Our SERVPRO technicians have a comprehensive understanding of the water restoration and repairs process. We know which materials can be sanitized and which ones need to be removed and trashed. 

Storm Damaged Materials We Remove 

In the event of storm damage, we will remove all porous materials such as carpets, pad, drywall, and insulation directly affected by the storm.  

Storm Damaged Materials We Clean 

Our SERVPRO techs will clean hard surfaces such as tiles, concrete, or metal surfaces with industry certified disinfectants and anti-microbial agents to remove all unwanted microbes.

Hidden moisture

As mentioned above, when your home has a damaged roof, it becomes susceptible to water damage that can hide in cavities and other hidden locations. When water damage is left unaddressed, your home will be left with a musty odor, structure deterioration, and mold growth. In all of our SERVPRO technician's tool bags, you will find advanced moisture detection equipment such as thermal cameras and moisture meters with probes to identify hidden moisture pockets. 

When SERVPRO of Downtown Atlanta gets the call that a homeowner has a damaged roof, we make sure to make that customer a priority. Unattended roof damage can cause further problems in the future. When you call SERVPRO, we will first assess the damages, take pictures, and the tarp the roof to avoid any other damages. 

Call us at (404) 835-0200.


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SERVPRO Gym Disinfecting And Deep Cleaning In Atlanta

8/10/2020 (Permalink)

Atlanta commercial gym disinfecting It is essential it is to keep staff and members safe from airborne pathogens.

SERVPRO of Downtown Atlanta has taken the time to understand the best way to disinfect commercial gyms 

How does SERVPRO disinfect an Atlanta Gym? 

Some customers are not aware that SERVPRO does commercial cleaning as well as restoration services. Since the Coronavirus hit the United States in March of 2020, we have been the go-to company for commercial gym cleaning and disinfecting. 

When we get your initial call, we will send out a designated project manager to evaluate your gym space to see how your building has been affected and make a plan to best disinfectant your gym equipment. 

Once we understand the scope that comes with disinfecting your commercial gym, we will then send out a designated crew who has been adequately trained to disinfect all of your commercial gym equipment properly. 

Equipment Used to Disinfect Gym Equipment 

There is no need to research the best disinfectant for gym equipment because SERVPRO of Downtown Atlanta has all the equipment and products necessary to clean the most extensive damage to a gym. When you hire us, you will see our crews with foggers purify the air and disinfecting spray that has been verified by the CDC.  

Disinfecting a gym is not something that should be handled by your normal janitorial services because there has been extensive training that goes into making your property certified SERVPRO cleaned

What is Certified SERVPRO Cleaned? 

Certified SERVPRO Cleaned is a defensive cleaning program that we offer to business and commercial locations to address the COVID-19 pandemic. As stated above, our proactive viral pathogen cleaning program goes well beyond typical janitorial and carpet cleaning. When you decide to make your gym members and staff safe by choosing your property to be Certified SERVPRO Cleaned, you can rest assured that you’ve selected a higher cleaning standard to battle airborne pathogens

Lowering Gym Downtime

If and when you have suspected that your facility has been in contact with Covid-19, it is best to make sure that your property is free of pathogens. In some instances, we have heard of local Atlanta Gyms closing until the deep cleaning takes place. Anytime your gym is closed, it means a loss of revenue for the business.

Calling in the SERVPRO Institute of Inspection, Cleaning, and Restoration Certification (IICRC) accredited technicians.

SERVPRO Of Downtown Atlanta helps your business get back on track quickly. Our team is available 24/7 to provide emergency cleaning to your property. 

You own a gym to keep people healthy and happy, and we run a restoration business to keep your business healthy and happy. Calling in cleaning professionals ensures the work gets done in a timely and professional manner: which is essential to keep all members and faculty staff safe. 

After we perform our deep cleaning services to make your Atlanta gym certified SERVPRO Cleaned, you will gain access to signage that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. On all of our signs, we add the day, month, and year so that your guests will know that you have chosen your gym to be Certified SERVPRO Cleaned

Call SERVPRO of Downtown Atlanta for all of your commercial gym cleaning services. We are available 24/7 and have the experience to tackle any size disaster. 

Call us at (404) 835-0200.

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How Does Attic Mold Spread Into The House?

8/3/2020 (Permalink)

Mold in Atlanta Attic We are ready to clean any size mold job!

Hypothetically speaking, let us say that a leaking roof was the cause of water damage in an Atlanta home's attic. The homeowner did not notice the water damage for months before they began to smell a mildew smell throughout the house. Within a few days, the homeowner found drywall mold on parts of their ceiling. How did the mold spread? 

SERPVRO of Downtown Atlanta has encountered countless stories on mold spreading through a residential home or business. In this blog post, we will be analyzing when mold spores spread. 

To get started, we need to analyze the critical question:

How does mold spread?

When water damage occurs, it needs to be repaired immediately to avoid the possibility of fungus growth. Soggy and wet materials to a home's structure are a clear sign that mold could begin to develop. Attics are a great place from mold growth because of the warm, damp, and dark environment. 

An attic environment allows mold spores to reproduce quickly and take over the premises. As the microbes begin to breed and seep into the porous materials, they will start to make way into any other wet materials that they can find. 

Typically, the homeowner will have 24 to 48 hours before contamination begins. Full infection won't stop until the active growth has been cleaned and removed. When mold is present, it is best to eliminate wait time so that the spores do not multiply and eat away at the building's structure.

How Does Mold Spread Through The House? 

Mold can carry to other sections of a home through the air conditioner and the movements of people and pets. The more time the mold has to spread through the house, the more advanced the mold cleaning job will be. When SERVPRO performs a mold job, it will begin by cutting off the air supply and establishing a tightly sealed barrier. In some cases, mold damage professionals will have to clean the mold out of ducts after the initial cleaning. 

Mold Is EVERYWHERE

Most customers are not aware the mold exists everywhere. Tiny spores are so small, making it not evident that they are all around us. Mold spores are harmless on their own and are continuously moving into the rooms through your clothing, and appliances. Whenever a homeowner opens windows, and doors mold is being brought in from the outside. Mold becomes an issue when spores are given a chance to grow due to warm, damp environments. 

If you suspect that there is mold present in your home, it is best to get it remediated as soon as possible rather than wondering why does mold spread. Mold damage can cause severe damages to a home. Our crew has handled mold clean up jobs where mold has spread to every room of the house. When mold damage is severe, restoration professionals are left with no choice but to gut the home.  

Call SERVPRO of Downtown Atlanta for all of your home mold remediation services. We are available 24/7 and will leave your home, "Like it never even happened." 

Call us at (404) 835-0200.

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How To Get Rid Of Fire Smoke Smell? Fire Deodorizing Following Fire Damage In Atlanta GA

7/27/2020 (Permalink)

Smoke caused from a fire in Atlanta Our certified professionals will remove the nasty smoke smell after a fire has occurred in your home.

Recovering from a recent fire, regardless of its size, can be complicated, especially when there is a strong smell of fire.

Best Way To Deodorizing Your Home After A Fire

Right after a small fire has occurred in your Atlanta home, it is essential to assess the damages to your house quickly. You will want to inspect the furniture and the walls of your home. In the best-case scenario, your home will not have any severe damages besides the smell of smoke that can linger for weeks after the fire occurred. 

SERVPRO knows that odor removal is a significant aspect of fire restoration.

Once you call our SERVPRO technicians to come and inspect your home, you will find that they are highly educated on the latest restoration techniques. All of our staff have gone through training offered by the IICRC to ensure that the job is done correctly. A small fire may not damage the aesthetic of your home, but the removal of the lingering smoke smell may make you feel like the damages are much worse than they are. 

How To Professionally Clean the Smoke Smell?

The removal of smoke smell is not a problem for our professionals. When SERVPRO arrives, you can guarantee that they will come with the know-how to use fire restoration equipment and experience removing foul smells.  

Most Important Piece Of Equipment Needed to Remove Fire Smells

Fogging Machine

Deodorizing of smoke and fire smells happen through the use of dense fogging machines. Our industrial-strength machines produce a heavy chemical fog that will be sprayed throughout the affected area. A fogging machine will make sure the smell is removed from the structure and contents.

We understand that the smell of smoke and fire are challenging to live with. When we arrive on-site, make sure to speak with a project manager about removing the smoke smell from your home as soon as possible. We can operate our fogging machine while we are performing other fire restoration services. Our goal is to be as efficient as possible and make sure that you are continuously happy with our services.  

Does The Fogging Leave A Scent? 

The chemical that we use in our foggers does not have a scent. The chemical works by reacting on a molecular level with the foul-smelling odor molecules lingering in the air after the fire is extinguished. This chemical is a new compound that has come far from traditional deodorizing techniques. Back in the day, fire restorers would use a chemical compound that would overpower the harsh smell with an overbearing new scent—fogging leaves the room smelling like the natural smell of your home even during the fire damage restoration process. 

If you are recovering from a recent fire, you must contact a reliable and trustworthy company like the professionals at SERVPRO of Downtown Atlanta. We will not only restore your home, but we will educate you on the fire restoration process. Remember, our number one goal is to bring your home back to their preloss conditions. Call us at (404) 835-0200.


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A Free Emergency Ready Profile Will Help A Commercial Property Manager Prepare For Any Size disaster

7/20/2020 (Permalink)

SERVPRO offers a free Emergency Ready Profile (ERP) for property managers to reference when a water or fire damages occur. 

All property managers in Atlanta must always have a list of emergency contacts close by for when any unexpected damages occur to their property. 

Developing a SERVPRO Emergency READY Profile for your business will help minimize business interruption by having an immediate action plan. Knowing what to do and what to expect in advance is the key to timely mitigation and can reduce how water and fire damage can affect your business.

5 Benefits of a SERVPRO ERP 

1) Emergency Basics 

2) Knowing the chain of command 

3) On-call Mitigation Specialists 

4) Shut off Locations 

5) FREE Assessment 

1) Emergency Basics

Having an Emergency READY Profile (ERP) prepared before damages will provide all your commercial property staff, the details, and contacts needed to respond efficiently to any situation. A detailed profile will give concise instructions specified to your Atlanta property. When a property experiences flood, fire, mold, or storm damage, the ERP will provide quick access to information needed to start the recovery process.

2) Chain of Command.

All contractors and staff must know the specific person or persons in charge when disaster strikes. Your emergency ready profile allows all to know ahead of time who is in charge, alleviating the confusion when a problem occurs.

3) On-call Mitigation Specialists.

An emergency plan keeps you from having to ADHOC in finding mitigation professionals when disaster strikes. You will have a developed relationship with the SERVPRO Downtown Atlanta team; they will be ready to spring into action when you notify them.

4) Shut off Locations 

The uniquely designed plan will provide the facility details such as shut-off valve locations, priority areas, and priority contact information

5) 100% Free Assessment

We offer our emergency plans free of charge. No need to worry about not having the budget for it! We want our Atlanta property managers to know what is going to happen when damages occur.

You go to great lengths to protect your commercial property investment. Our Free ERP, Emergency Ready Profile, is the best way to reduce business interruption following a disaster. 

A known statistic in the restoration industry is that as many as 50% of businesses may never recover following a disaster. Of the companies that survive, the overwhelming majority of them had a plan in place. 

Having a guide to help you get back into your building following a disaster can help minimize the amount of time your business is inactive by having an immediate plan of action. SERVPRO of Downtown Atlanta wants to provide you with solutions in advance of an emergency to prepare for any size disaster during an emergency. Give us a call today at (404) 835-0200 and set up an appointment for your free ERP! 


SERVPRO of Downtown Atlanta is independently owned and operator by IICRC certified Rick Northen. Rick has over twenty years of experience regarding all size disasters. He has picked the best team in Atlanta to service your business.

The Best Graffiti Removal Techniques

7/13/2020 (Permalink)

Atlanta Graffiti damage  Our staff will remove any damage or graffiti damage to your property

There are plenty of talented graffiti artists in Atlanta, but it seems like 70% of the time, graffiti is trash vandalism. If your Atlanta property has recently been "tagged,” do the following Graffiti Removal Strategies and Techniques:

When our SERVPRO professionals get the call to clean up a vandalism job, we must inspect the property to ensure there is no other significant damage. We have to examine the materials used, and the surfaces, to make sure we are using the proper equipment needed to remove the vandalism properly. 

Is the damage Permanent?

First off, our professionals will determine whether the graffiti was done with permanent agents like paint. We have seen some graffiti agents that are made to wash off with water or a pressure washer. A permanent graffiti art piece will need a more robust solution and labor hours.

Different Strategies for Different Surfaces 

Different kinds of surfaces require different graffiti cleaning strategies. The two surfaces that vandalism typically affect are smooth and rough.

Smooth Surfaces

Removing graffiti is a little easier on smooth surfaces like metal and glass. If you are looking to try to do this yourself, we recommend testing the area with soap and water. If you can see the paint beginning to come off, you know that there is no need to purchase any harsher cleaners. A rag with elbow grease should be enough. Continue to scrub with cleaner until the vandalism has been completely removed.

Rough Surfaces

Rough surfaces are a common target for graffiti artists. The artists like these materials because of the space on sides of the building, especially when it is bricks or cinder block types of materials. A recurring issue that we have found is that when the permanent paint has been removed, an ugly blotch remains on the damaged surface, leaving evidence of vandalism. If your property is left with visible damage, we recommend hiring a company that can paint over it. 

SERVPRO Solvents and Cleaners for Removing Graffiti

In the case that a Graffiti job is too tough to remove on your own, consider hiring our certified professionals to use commercial-grade graffiti removers for tough jobs. We follow all safety measures to keep our professionals safe and your employees. For starters, we equip our staff with respirators and make sure that the areas are well-ventilated. 

Due to the chemicals needed to remove graffiti being highly flammable, eye and respiratory protection are also required. In case of an emergency, all of our professionals have a first aid kit in their SERVPRO trucks. Safety is our top priority!

Graffiti Removal Tips and Brushes 

Please remember that you have a better chance of removing all of the paint if you find the vandalism before the paint is dry. Graffiti will get more challenging to remove as it dries. When you call us, we will use wire brushes, and SERVPRO approved chemicals to remove the damage. Brushes and cleaners are ideal for use on sidewalks and curbs, telephone pools, wooden fences, and smooth stone or brick surfaces.

Closing Thoughts 

Graffiti removal can be costly and time-consuming. It’s usually not as easy as a quick cleaning. However, SERVPRO Atlanta's fast response team is your most effective way to restore your wall, fence, or other property to its original pre-damage appearance. Your property is your most valuable asset. Our team is available 24/7 to help resolve any graffiti damage "Like it never even happened." Call us today at (404) 835-0200.


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2 Types of Fires That Result In Smoke Damage Clean Up Services in Atlanta

7/6/2020 (Permalink)

Fire damage in Atlanta home Our professionals will perform multiple tests so that your home or business is restored properly after a fire.

When your Atlanta home or business suffers from fire damage, you will need to hire a professional fire restoration company to clean the soot. 

Two Types of Smoke Damage

After a fire affects your home or business, you will be left with smoke and soot covering the interior of your home. 

Did you know that smoke and soot can travel throughout your home and penetrate other rooms? Smoke and soot cause interior damage to the paint, carpet, upholstery, drapes, clothing, and other personal belongings. 

There are two classified  fire damage types, simple and complex:

What are Simple fires?

Simple fires are fueled by pure combustibles, like wood. These combustibles are natural to target and to start and fuel a fire. 

What are complex fires?

Complex fires are the most common house fires in Atlanta. Synthetic materials fuel house fires. Synthetic materials include properties found in carpets, furniture, toys, and wiring. These types of fires frequently result in incomplete combustion and are the products of soot and acid deposits.

Smoke and soot removal service must happen quickly after the fire occurs. Fast-acting Smoke damage services minimize damage to fabrics, electronic devices, and painted surfaces.

Types of Smoke Residues

Once one of our certified professionals arrives at a fire scene, they will perform tests on the materials covered in soot. After extensive testing, the fire damage professional will determine which type of smoke damage has occurred in your home. We base our cleaning procedures based on the information identified during the soot and smoke damage testing. 

There are five types of residues that we find after a home fire. SERVPRO offers services to clean the following type of residues:

  1. Wet Smoke Residues – This is the most common type of residue in Atlanta home fires. Wet smoke residues are the result of smoldering fires with low heat. These residues are incredibly sticky, smeary with pungent odors that are difficult to remove. 
  2. Dry Smoke Residues – The hotter the fire, the more dry smoke residues are present. These residues result from fast-burning fires at high temperatures. Residues are often dry, powdery, and small. The only positive side of this type of residue is that it is not as challenging to clean because it contains non smeary smoke particles
  3. Protein Residues – Virtually invisible residues that cause severe damage to your home interiors. Protein residues will discolor the paint on your walls and varnishes. Aswell protein residues contain an extremely pungent odor. To help with the smell, one of our SERVPRO professionals will install an air purifier.  
  4. Fuel Oil Soot – When a furnace puff backs, you can bet it will distribute fuel oil soot.
  5. Other Types of Residues – Our certified professionals have experience in restoring residues caused by tear gas, fingerprint powder, and fire extinguishers. These types of residues need just as much attention as fire causing residues. 

Give us a call today at (404) 835-0200 if your property has recently suffered from smoke and soot damages. SERVPRO of Downtown Atlanta is well equipped with a team of restoration professionals that can handle any size disaster. 

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1 Massive Problem Water Damage Can Cause To Insulation

6/29/2020 (Permalink)

Removed insulation after water damage It is important to remove wet insulation to avoid potential mold growth.

When wet drywall is apparent, most likely, so is your insulation.   

Behind the drywall of your home is insulation. Insulation is made from glass fiber and is used to help regulate the temperature of your home. When the insulation is not mitigated correctly after water damage, your home can suffer from more significant problems. 

What is the biggest problem wet insulation can cause?

Wet insulation that is not adequately dried after water damage can cause MOLD DAMAGE. When the insulation gets wet, it acts like a sponge and will instantly lose its thermal resistance. However, our water damage professionals know that if it dried out properly, it could retain its insulation properties. 

Act fast when water damage strikes

Wet insulation in your home or business will most likely migrate to the bottom of the insulation and soak all of the surrounding materials, including the drywall and framing materials. If not handled quickly, the insulation and surrounding materials may develop mold growth and decay the wood framing. 

Costs of Mold and Water Damage  

When a customer tries to take care of a water loss on their own without the proper drying equipment, there is a high possibility that the mold will develop. Water damage is not a task for a non-trained individual. Mold on top of water damage can be extremely costly for a homeowner. Hiring a company like SERVPRO is essential to negate the issue altogether. SERVPRO professionals have taken extensive training to understand how to try a structure as quickly as possible properly. Calling a water damage contractor as soon as the first sight of water damage will help relieve the stress of potential mold damage. 

The cost of water damage will vary on a few variables. Our professionals will take into consideration three primary indicators when providing an estimate.

  1. The amount of water
  2. The amount of damaged materials 
  3. The class of the water loss

When our professionals arrive onsite to water damage, we will use moisture meters to detect how wet all contents are. In most cases, we will be forced to cut out parts of any wet drywall and remove the wet materials to allow the contents to dry. 

Our goal for drying any water damage is within 2-3 days. If your home's insulation continues to stay wet after 2-3 days, we will have to remove the materials because wet insulation is highly susceptible to mold damage.  

In the case that we can salvage all of the wet insulation and get it fully dry, we will put the materials back into the wall cavity and patch the drywall. 

You mustn't try to handle water damages on your own. There are different types of water damages, where all of the materials need to be removed. All materials that are the results from a flood or sewage water need to be removed because these types of water damages possibly contain toxins that sit inside the drywall and insulation even after the water is dried. For health and safety reasons, the professionals at SERVPRO of Downtown Atlanta will dictate what type of water loss your home or business has undergone and what is and what is not entirely salvageable. 

Give us a call at (404) 835-0200 if your property has recently suffered from a water damage loss. SERVPRO of Downtown Atlanta is equipped with a team of restoration professionals that can handle any size disaster. 


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Why Fire Extinguishers Placement is Important for Commercial Buildings (5 Classes of Fires Included)

6/22/2020 (Permalink)

Atlanta Fire Extinguisher Proper placement of fire extinguishers is essential for protection against commercial fire damage

Understanding the critical fundamentals of fire safety is essential for your staff and customers. 

Understanding the number of fire extinguishers necessary in your Atlanta commercial building is dependent on a couple of variables. First and foremost, please remember that OSHA is in charge of enforcing fire safety to keep Atlanta residents safe from fire damage. With that being said, it is essential to be aware of your building's square footage and how prone the Atlanta property is to fire damage. 

NFPA Classes of Fire and Spacing for a Fire Extinguisher 

The National Fire Protection Association (NFPA) has come up with the five main classes of fires necessary to protect against property damage. We have seen all three fire types happen in Atlanta's commercial buildings.

Class A: Class A fires can break out in offices, classrooms, and assembly halls with mainly minimal combustible materials. For best fire protection practices, it is necessary to have one 2-A extinguisher every 3,000 square feet.

Class B: Protection against a class B fire requires that all employees have access to an extinguisher within 50 feet. These types of commercial buildings include locations such as workshops, storage areas, research operations, garages, warehouses, or service and manufacturing areas. 

Class C: Class C fires are caused by energized electrical equipment. The spacing of an extinguisher is dependent on if the building falls under a class A or B.   

Class D: Class D fires can break out in locations where combustible metal powders, flakes, shavings, or similarly sized materials are generated at least once every two weeks. For best fire safety practices precautions, it is best to have fire extinguishers no more than 75 feet from the potential hazard.

Class K: Class K fires happen in locations where potential fire hazards from combustible cooking materials exist. For safety precautions, it is recommended that fire extinguishers are at a maximum travel distance of 30 feet.

The city of Atlanta is full of commercial buildings that suffer from fire damage multiple times a year. We know this because we have been the go-to Fire Damage Restoration company for most of the property managers in and around metro Atlanta. We understand that each building is different when it comes to the hazard level of potential fire damage.  

We want our commercial clients to make sure that they are always doing their part by following the OSHA and NFPA fire safety precautions and are keeping their Atlanta fire extinguishers at the proper distance. Fire extinguishers have an expiration date labeled on the side of them. We recommend that the expiration dates be saved on your calendar for best safety practices causing a reminder alerts you when the expiration is near. 

In case of Fire Damage 


If a fire breaks out in your commercial building, please call 911 as soon as possible. The Atlanta fire department is known for its highly skilled fast-acting professionals. After the fire is put out, SERVPRO will happily come out and clean all of the damaged materials in and around your property. We are available 24/7 365 days a year. You can call us at (404) 835-0200.

Sump Pumps Save Commercial Buildings from Atlanta Water Damage

6/15/2020 (Permalink)

We Recommend that our Atlanta commercial property owners check on their sump pumps every six months to prevent severe water damage.

In Atlanta commercial and residential properties, you will find that sump pump drainage systems are a standard technology found in the basement. A sump pump contains water-extracting technology, which includes a small motor so that water can be pumped out. Sump pumps are very beneficial when there is any building that is highly susceptible to flooding. 

Commercial Sump pumps 

Commercial sump pumps are very different from residential sump pumps because of their size. Commercial buildings need a sump pump that can handle more massive amounts of water damage and possible moisture issues. In some of Atlanta's commercial buildings, we have found sump pumps that contain dual pumps. When flood or water damage occurs in a commercial building, the sump pump takes the water and moves it to a wet well attached to the commercial building.   

Two types of commercial sump pumps:

Commercial sump pump drainage systems are sold in two different categories: (Floor Mounted and Guide Rail Submersible Pumps)

What is a Floor-Mounted Sump Pump Drainage System?

Here in Atlanta, our SERVPRO technicians have noticed that floor-mounted sump pumps are the most common in the buildings that we service. We believe that these are the most popular sump pumps because they provide enough power to remove gallons of water and are easy to maintain. A floor-mounted sump pump sits above the basement floor, allowing quick access and easy maintenance. 

What is a Guide- Rail submersible Sump pump?

Guide-rail submersible sump pumps are more expensive than floor-mounted sump pumps. The cost difference is because the system is usually hidden in the floor or a wall to save space. Due to the submersible pump being attached to a guide rail, it is easy to raise and lower the pump for maintenance.  

Although these are the two types of sump pumps, many brands make and design these types of pumps. (We currently do not have a brand that we recommend, but you can find some of the best options in 2020 here

We recommend that all of our commercial clients install a sump pump. With a sound sump pump drainage system installed, all concerns of severe water damage can be nullified. Of the two types of pumps, we do not have a preferred version to recommend because we have seen both save thousands of dollars worth of damage. 

Sump pumps are critical to have installed in commercial buildings. The installation of a single pump can potentially save an owner thousands of dollars in commercial water damage. We have seen buildings without sump pumps having water damage that was unnoticed for months, causing mold damage. In our previous blogs, we have discussed what mold damage can do if left to grow. 

Give us a call at (404) 835-0200 if your commercial property undergoes water damage due to a broken pipe or malfunctioning sump pump. SERVPRO of Downtown Atlanta is a team of restoration professionals that can handle any size disaster. We are here to serve the Atlanta community with integrity backing our name. 

SERVPRO Downtown Atlanta Tips for Flood Damage protection

6/8/2020 (Permalink)

Basement flood damage We are available 24/7 for any water damage restoration repairs.

Water Damage Restoration Services Are Imperative After A Flood

According to the IICRC, flood water is under a category three water loss due to the microorganisms in the water. Flooded water in your Atlanta home or business needs to be handled by a water damage company immediately. 

Three causes of flooding 

  • One of the leading causes of flooding in an Atlanta structure is a supply line break or a pipe break. 
  • The second cause of flood damage can be from heavy rainfall that backs up into the basement of a home or business. 
  • The third cause of flooding may be from a foundation leak that needs to be repaired.    

Act fast to mitigate flood damage repair 

Regardless of the cause of water damage, restoration services need to be sought early and quickly. Mitigation should always be the first approach after a flood has occurred in a home to prevent further flood damage. Following mitigation, the restorer must perform water cleanup and drying services. SERVPRO of Atlanta has enough equipment to handle any size flood damage in Atlanta and surrounding areas. 

SERVPRO has your back 

Trying to deal with water damage mitigation on your own can be overwhelming. Likely, you do not have the necessary water cleanup tools to handle the flooded home or flood damage. If you are contemplating on hiring the services of a restoration company, home and business owners need to consider the following:

Prompt and diligent restoration services

Timing is everything when dealing with flood damage. Once a flood occurs in a home or business, the next top concern needs to be to avoid secondary water damage. To prevent secondary damage, Atlanta residents need to know that it is imperative to hire a professional restoration company. Professional restorers will conduct mitigation, water cleanup, and drying services within a short period. Restoration professionals will send multiple personnel to the job site to get the work done in the shortest amount of time possible. The restoration project manager will act fast to find the root cause of the water damage in the home or the flooded business. 

Mildew and Mold growth prevention

Flooded water can provide an excellent breeding ground for mold and mildew. To avoid mold damage, restorers will act fast in drying the flood damage to prevent the growth of fungi and other harmful microorganisms. When the project manager on-site spots mold that is already present, the professionals will use certified grade cleaner and disinfectants to eliminate the mold and stop further growth. 

Helping hands 

When an Atlanta resident has a relationship with a restoration company, they will benefit from more than drying and water cleanup services. All of the services that SERVPRO offers are holistic and beneficial to any home or business owner. As stated above, you can see that a flooded home comes with other significant issues subject to flood damage. Restoration professionals also offer additional services such as deodorization, vent cleaning, sanitation, and content restoration. In most cases, they can dry out and restore electronics as well. The main objective of a restoration company like SERVPRO is to restore the home or business to its previous condition before the damages. 

Do not let flood damage stress you out. Call your local SERVPRO of Downtown Atlanta (404) 835-0200 for effective restoration services. Our team is available around the clock.


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Certified: SERVPRO Cleaning in Atlanta

6/1/2020 (Permalink)

Certified cleaning professionals Select a higher standard of clean to help protect your employees and customers.

Deep Commercial Cleaning in Atlanta  

Since the Coronavirus outbreak, we have been steadily busy working with our commercial clients to ensure that their staff is safe to work in a pathogen-free environment. SERVPRO has been in the cleaning industry since 1967. In all the years we have learned some really great ways to ensure that a commercial building in Atlanta is cleaned properly. The CDC is constantly updating the proper cleaning guideline as they are finding out. We want our customers to know that we will continue to stay on top of the latest news regarding Covid19.

Commercial Cleaning Services

We offer a wide array of cleaning services to our Atlanta residents. We pride ourselves on being the go-to company for commercial cleaning as well as restoration. We have all the equipment ready to clean any job large or small. 

SERVPRO Commercial Cleaning Services:

  1. Air Ducts and HVAC
  2. Biohazard and Sewage
  3. Trauma and Crime Scene
  4. Carpet and Upholstery
  5. Drapes and Blinds
  6. Ceilings, Walls, and Hard Floors
  7. Odor Removal and Deodorization
  8. Vandalism

Covid19 Cleaning 

When it comes to cleaning a building specifically for coronavirus and other pathogens we follow our unique 3 C’s:

  • Consult: A certified cleaning trained professional knows that not all businesses are the same. A trained professional at SERVPRO Atlanta will come out and take a look and tailor a cleaning program based on the unique needs of your Atlanta facility.

  • Clean: Once the person in charge agrees on the plan, an expert deep clean will be initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions. We are always adhering to the leading level of cleaning and decontamination standards set by the CDC.

  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

After Commercial Cleaning 

Trust us when we say that we care about the commitment and security of your employees, customers, and community. We serve Atlanta and the surrounding cities. We want you to feel comfortable knowing that we live by the saying "we are only as good as our last job."

We Go Above and Beyond

Hiring a professional service means you are getting experience, expertise, and professional cleaning tools that can clean your space to the highest standard. It might catch you off guard on the number of different services that we offer. If you have any questions regarding our Certified: SERVPRO Cleaned program please feel free to call our office at (404) 835-0200

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Trust SERVPRO to Restore Your Atlanta Residence After Flood Damage

5/25/2020 (Permalink)

Car submerged in Atlanta 2009 Flood Atlanta Flood of 2009

Atlanta is not prone to flash flooding, but when heavy rainfall occurs, you know that SERVPRO will be there to save your Atlanta property. The last big flood that occurred in Atlanta was in September 2009.

The Atlanta Flood of 2009 

The Atlanta flood in 2009 brought branches, chemicals, silt, and other debris into many Atlanta properties. Massive floods are terrifying for homeowners, but fortunately, many knew the SERVPRO name. We can only speak for our business, but we are confident that other Atlanta Water damage companies' phones were non-stop ringing. With many different water restoration companies in Atlanta, Atlanta homeowners must enlist in a reliable restoration company like SERVPRO.

Risks of Flood Damage  

With high contaminants in floodwater, it is best to hire a restoration company with the proper expertise. We don't advise any Atlanta homeowner to remediate the damage themselves. It is possible that the damage to your property can worsen if it is not done with proper flood remediation skills. The worst case of damage that we have seen is when we found moisture in hard-to-access areas of a home that didn't correctly restore their property. When we arrived, we found multiple places of mold growth. Contaminated water is one issue but mold alongside is a huge problem for all family members.

How can SERVPRO Help During an Atlanta Flood 

We want our Atlanta residents to know that our technicians have gone through restoration training and have certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC). We have handled flood damage of different magnitudes. Our owner Rick Northen knows the importance of investing in State-of-the-art equipment. On-site, we have multiple types of water extractors, moisture measuring tools, and drying equipment for any size disaster. 

Bonus Flood Damage Services 

Let's say mud and other undesirable substances are present on your driveway after Atlanta flooding. We will come out and use power washers to wash any debris off of your exterior surfaces. At our office, we have a place where we dump our wastewater causing us to properly dispose of the wastewater appropriately, such as in a sanitary sewer or transport it to an approved waste disposal site.

After Atlanta Flood Damage 

Once the drying process is complete, we will disinfect your home using chemicals beneficial for eliminating microbes. Anything materials that floodwater touches need to use EPA registered cleaning agents. Registered disinfectants destroy 99 percent of microorganisms like bacteria and fungi.

Do not let flood damage stress you out. Call your local SERVPRO of Downtown Atlanta (404) 835-0200 for effective restoration services. Our team is available around the clock.


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When To Call For HELP- Water Damage Restoration in Atlanta

5/18/2020 (Permalink)

Atlanta water damage specialists equipment Call us today! (404) 835-0200

Six Tips to Help You Decide on When to Call Atlanta Water Damage Specialist

Water damage in Atlanta can happen to your home from a storm, flood, and other natural disasters. Some of the DIY homeowners think they can handle the remediation themselves. To save you from future trouble and higher costs, we recommend that you call a company with the licenses, training, and experience, as well as the equipment to handle all Atlanta water damage jobs. 

So...When should you call an Atlanta Water Damage specialist?

1. Do You Know Where The Water Damage is Coming From?

Water damage can occur in many throughout the house. In some cases, the water damage can come from the roof where missing or loose shingles are. Leaking faucets and pipes can cause it. Lastly, a broken sewer connection can cause a category three water loss where the water is highly contaminated. An Atlanta water damage specialist will come out to inspect, and with their advanced technology, they can find things that most Atlanta homeowners might not be able to.

2. Mold Detection

The worst problem with mold is that most homeowners are not aware that there even is a mold problem. Mold is typically in dark places that are hidden from the naked eye. In some cases, mold is sitting behind a piece of furniture that has not been moved in years. When there is water damage that has not been adequately taken mitigated, you can guarantee that mold will be present. 

3. Mold Removal Or Remediation

Since mold spreads quickly, it is important to know that when a homeowner tries to remove mold, and it is not eradicated, mold damage is likely to reoccur. Without a doubt, a water damage specialist is required when mold is present. Highly trained water damage professionals will return your home to a healthy environment. Water mitigation specialists have the sanitizing agents called antimicrobials and processes to eliminate mold from coming back. 

4. Recovering From Water Damage Near Atlanta 

When a large amount of water collects in the basement or crawlspace, it tends to sit there until someone comes down to notice finally. We have had some cases where the water damage has been unnoticed for weeks. If water damage in basement has been sitting for weeks, you must call professionals. Water damage professionals have the equipment and experience to accomplish quick drying times. They also have the disinfectants to remove any wet smell that makes many uncomfortable. 

5. Drying The Entire House Is Necessary

 Water damage surrounding Atlanta means that a storm has passed and that many basements are flooded. A clear indicator is the odor of wet materials. Odor means molds and mildews in most cases.

6. The Sanitation Work

Some of the time, water damage is caused by sewer connections breaking, water heaters leaking, and other plumbing systems breaking apart. Water damage specialists put on special equipment called a PPE to ensure they stay safe from toxins in sewage water.  

Locally Owned Company 

SERVPRO of Downtown Atlanta is strategically located in the heart of Atlanta and is ready to respond quickly to your water damage or mold remediation emergency event. We have the resources and personnel to help any disaster. 

Types of Atlanta Storms and What to Look For

5/11/2020 (Permalink)

Storm damage from hail Hail the size of golf balls can cause major damage to your Atlanta home.

Atlanta Storm Damage doesn’t occur often but when it does SERVPRO can help

We can usually tell what is headed our way, even from a far distance. A build-up of clouds like this indicates a storm is coming. According to The National Weather Service, lightning strikes are 50,000°Fahrenheit, which is five times hotter than the surface of the Sun. That’s a terrifying fact knowing how often these strikes hit the surface of the Earth. While cool storm videos are cool to watch, it’s less fun when the storm we’re watching is headed our way. 

There are many types of storms that can affect our lives. 

The most common types of storms include: 

  • Thunderstorms
  • Hail storms
  • Blizzards
  • Tornadoes
  • Floods
  • Hurricanes. 

Each storm can make itself obvious from the formation of the sky when it occurs. 

A thunderstorm often presents itself as an anvil-shaped cloud at first, low, and flat at the bottom while standing tall. An easy way to tell it’s a blizzard and not just regular snow is the visibility. 

Hail storms can present a variety of dangers as the hail itself can be as small as peas and as large as watermelons. While larger hail can have more powerful damage, crushing cars, roofs, windows, etc, small hail can also break windows and create holes in roofs. 

Unfortunately, storms may cause inevitable damage to our homes but not irreversible damage. Storm damage assessments are not hard to receive, especially from specialists at your local SERVPRO of Downtown Atlanta. It can be fun to know more about types of storms when we’re aware of how close a storm damage professional is, and how easy it is for a company like SERVPRO to return our home as if the damage never occurred.


For more information about the city of Atlanta visit HERE.

The Best Way to Protect Your Atlanta Home from Water Damage

5/4/2020 (Permalink)

Road sign under water Our crews are ready from when your home undergoes severe water damage

Dealing with water damage in your home or business can be overwhelming and costly. The average bill to repair and restore water damage to a home or business is thousands of dollars, and damage can be anywhere from the basement to the roof. You should be especially aware if you live in a flood zone; however, water damage can still occur at any time and anywhere around your property. At SERVPRO of Downtown Atlanta, we pride ourselves on our industry expertise with handling water damage and restoring your home or business to its original state. Here’s how you can best protect your home from water damage to be prepared year-round. 

It’s first best to know the most common causes of water damage to know what to look for and where to look if your home or business suffers water damage. Here’s a list of some common cause of significant water damage: 

  • Roof damage (broken/missing shingles, cracked flashing, etc.)
  • Burst or leaking pipes
  • Leaking household appliances such as laundry machines or dishwashers 
  • Extreme weather and floods 

Some things to look for when trying to determine if there is water damage in your home or business are: 

  • Warped or sagging ceilings 
  • Peelings paint/wallpaper
  • A musty smell of mold and moisture 
  • Warped floors
  • Water pooling in areas of your lawn

The big secret to best protecting your property from water damage and other damages is in home maintenance. Inspect your roof. It takes the forefront of the elements 24/7 year-round. Your roof should be inspected periodically to ensure all shingles, caulk, and flashing are in place and undamaged. Your gutters should also be maintained to ensure that proper drainage is available to water running off your roof. If your gutters are clogged, and water cannot correctly escape your roof, it can pool on the roof or around your foundation, leading to potentially severe water damage. Your windows can be caulked to prevent snow and other moisture from penetrating inside during inclement weather. This also applies to indoor areas that may be exposed to water as the kitchen and bathroom by caulking things like sinks, tubs, and backsplashes so that water cannot get into the walls of your property. The best sealant to use for these indoor areas is one that is 100% silicon. Silicon caulking is waterproof, doesn’t crack over time, and is flexible, unlike acrylic caulk, which can shrink over time, allowing water through. 

While all these steps may be taken to prevent water damage from occurring, it cannot be guaranteed that water damage can be prevented. Things like natural disasters and floods arise, and water damage can still happen. However, no matter what event may occur, you can call our trained water damage restoration professionals here at SERVPRO, and we will make it our top priority to get your home or business back to its original state so that you can take a breath. No one wants to deal with water damage to their property, SERVPRO will be there for you. 

SERVPRO of Downtown Atlanta can be reached at (404) 835-0200. We are ready to help local homeowners with flood damage. We have the advanced equipment and IICRC expertise to turn the loss around and make it, “Like it never even happened.”

Visit HERE for more information about the city of Atlanta.

The Dangers in Your Atlanta Home You Don't Know About

5/4/2020 (Permalink)

Mold in Atlanta home We want your home to be a place where you feel safe.

Nancy Nord, the commissioner of the U.S. Consumer Product Safety Commission, once said, "The home is where people feel comfortable and secure, but constant awareness is the key to keeping families safe." She phrased perfectly the balance of owning a home. Of course, it's where you feel safest, and yet it can pose unpredictable threats to you and your family's safety. What kind of risks are most common, though? Well, as professionals in restoration and experts on damage sourced from fire, water, storm, and mold, SERVPRO knows a lot about these potential hazards. We're here to share what we've learned with you to keep your home as safe as you dream it can be.

Each year, on average, 20 million visits to the hospital across the United States are due to accidents involving the home. From a fall to a fire, a burn to a break, there are several sources of danger we need to be more conscious of. In our time in the restoration field, we have seen it all. Risk can be as apparent as an unmaintained basement, with exposed pipes and electrical circuits that threaten children. It can also be as silent as mold, growing from a water leak in the walls, polluting our home's air. While there are regulations to make sure our homes are as up-to-date as possible, what can you do if you don't even know the issue is there?

Here's a story from one of SERVPRO's recent jobs on mold remediation, since it appears to us that mold can be one of the trickiest dangers to avoid.

A busy family, with the size and chaos of the Brady bunch, had no idea that black mold was growing in the wall of their home's foyer. The reason why they had no idea something so dangerous was happening in their own home was because of the way it had started. See, the bathroom above the foyer didn't indicate any damage inside it, leaving them to believe everything was normal. However, there was a crack in the foundation of the bathtub. That meant every time someone took a shower or bath, a subtle amount of water was dripping into the foundation until, eventually, the drywall had become soggy enough for mold to move in. Drywall is one of the most common places for mold to grow, due to its high quantity of cellulose, which creates an exceptional living environment for mold. 

By the time we were called, the black mold was visible. The family was nervous when we arrived because they had no idea how the mold had happened. When mold grows, we tend to believe it's due to a lack of cleanliness or, at least, a lack of awareness. But it's perfectly normal to have situations where water damage can be so subtle we only find out about it when the damage is severe. We had to remove the drywall because once mold grows in drywall, it cannot be repaired. We were also able to fix the break in the bathtub and use our dehumidifiers to clear the remaining moisture out of the air.

Sometimes things are out of our control, even in our safest place to be. That's why SERVPRO of Downtown Atlanta spreads what we know about possible dangers in the home, to protect you and your family. If you're ever in need of restoration for water, fire, mold, or storm damage, give us a call at (404) 835-0200. Let our IICRC trained professionals keep your house safe.



Visit HERE for more information about the city of Atlanta.

Factors Affect Drying After Storm Damage in Atlanta

4/27/2020 (Permalink)

To Mitigate Storm Effects, SERVPRO Suggest Immediate Water Extraction

Flooding as a result of storm damage, many objects and parts of your home will be soaked to differing degrees. Some areas may be very lightly touched by moisture, and will, as a result, dry out quickly. Others, however, may be inundated and soaked through by floodwaters, including porous materials such as carpeting and fabrics. Aside from the sheer volume of water, some other factors will also significantly affect the rate at which your home dries out. 

Water Extraction 

The most important part of the drying process for storm damage in Atlanta is bulk water removal. Our drying technology, while thorough and adaptable, is by nature capable of the removal of far less water than a traditional pumping system. For example, our truck-mounted water extractors can move up to 36,000 gallons per day, but our drying systems are often limited to around 30 gallons daily under optimal conditions. We prioritize getting IICRC trained service crews on-scene within hours of an initial call, so to be sure to keep drying times as low as possible. 

Air Movement 

We use high-powered air movers to create strong currents of air in a drying room. These capture water droplets and vapor from all surfaces and are then coupled with thermal or chemical dehumidifiers to take the water back out of the air and into a holding tank or piped directly to the exterior of the structure.

Temperature 

Temperature profoundly affects the rate at which water evaporates, and thus the drying rate of your home. The ideal drying temperature is typically anywhere from 70-90 degrees Fahrenheit, as at any lower, our air movers will not be able to pick up much moisture. Any higher and the air becomes too humid for optimal results.

Relative Humidity--RH

Finally, an essential factor is relative humidity. Many of our tools and even the elements described above are related to and designed to accommodate moisture. One device we use to measure this important component of drying is a Thermo hygrometer. Humidity must be kept at a relatively ordinary level, to encourage fast evaporation and removal but also to avoid further damage to the room. 

SERVPRO of Downtown Atlanta carries advanced equipment and specialized techniques to help dry out your home as fast as possible following a storm. If your home has experienced storm damage, call us ASAP at (404) 835-0200.

Does the Size of Property Change the Restoration Process?

4/27/2020 (Permalink)

The proper restoration process does not change based on the size of a property. The process can slide on a scale of necessary equipment and workforce but remains the same. For instance, if you had two floors of completely saturated flooring, one plan might be two individuals running each level with as many tools as needed in the assessment. While for homeowners, a restoration company with fewer capabilities could get the work done promptly, we must consider the smaller surface area of possible damage and the amount of equipment needed. However, commercial properties require a reputable restoration company that can handle any size disaster. The best bet for a commercial property in need of any type of restoration, whether its fire, water, mold, or storm damage, is a company that has an ample supply of equipment at hand. The volume of equipment and workforce that SERVPRO of Downtown Atlanta allows for quick response time and quick restore time. Our franchise can have an ample number of IICRC trained technicians, and tools can be at any location in a prompt time. In the past, SERVPRO has helped restore several commercial properties, including:

  • Office buildings
  • Retail stores
  • Strip malls 
  • Apartment buildings
  • Hotels
  • Restaurants

Don’t worry about the size of the damage, the tenements or individuals affected by the restoration process, or anything else that might prohibit the smooth running of the business. That will be little to no concern with SERVPRO, who knows efficiency and can create a flexible restoration plan that works around business operations, allowing you to keep running or to be back as quickly as possible.

Atlanta Commercial Mold Damage Needs Remediation

4/27/2020 (Permalink)

Rely on SERVPRO for Mold Cleanup at Your Atlanta Property

To stop and remediate the effects of mold damage in Atlanta, SERVPRO uses the IICRC (Institute of Inspection, Cleaning, and Restoration Certification) Mold Remediation Standard. This is a five-step process that protects occupants and workers, cleans and removes mold, then eliminates the environmental factors that led to the initial infestation. 

First, we reduce exposure. Homes with extensive mold growth can cause a limited number of health effects once the growth is disturbed by cleaning and removal procedures. Technicians isolate the affected areas from casual foot traffic by occupants in untouched areas and use the latest in industry-standard equipment to protect themselves. 

Second, we document every action. Our remediation team records the initial inspection to include mold growth size, which rooms, hallways, or work areas where it was found, and air content test results of mold spore and moisture levels. These are baselines we use to make sure surfaces are cleaned, and air quality has returned to normal after technicians complete their work. 

Third, we control contamination at the source. After the area is isolated, we keep it from spreading as the cleaning procedures get underway. One of our best practices uses negative air machines at the point of drywall and other demolition. These devices draw out dust and particulates from the air; when combined with a HEPA filter, they pull out mold even down to the size of a single spore. 

Fourth, we remove the contamination. The particles removed by negative air machines are typically blown outside of your home, but can also be captured and removed to another location. Any debris that has settled onto a surface is then wiped down using a dry cloth. Thicker amounts of contamination require a cleaning agent and a wet cloth. In some cases, a vacuum with a HEPA filter may be used for larger quantities. 

Fifth, we reduce the humidity level. As the current infestation is remediated, SERVPRO technicians set up dehumidifiers to lower the moisture content to normal levels, preferably below 60%.

Once technicians have completed work, we test the areas to make sure everything is back to safe levels and then hand you the keys back to your home. Remediation can be an extensive and complicated process, but SERVPRO of Downtown Atlanta is here to help you through it. Call us today at (404) 835-0200 to begin.

What Time of Year Do Storms Mostly Occur?

4/20/2020 (Permalink)

Every year there is an average of 100,000 thunderstorms, 10% of which are categorized as severe storms. Though this is a year-round statistic, most storms take place within the spring and summer months, between the hours of noon and midnight. The reason why this time of year is beneficial for the formation of thunderstorms is due to the warming of the Earth. Starting in the spring and especially in the summer, the sun is out for longer than it is during the fall or winter. This gives sunlight time to warm the surface of the Earth, therefore heating the air surrounding the areas where this is happening. While most of us enjoy this process because it makes the temperature perfect for going outside, it creates the ideal conditions for a thunderstorm to form. Though air near the surface of the Earth becomes hotter during these months, the air higher in the sky remains below freezing throughout the entire year. Therefore, when something triggers the warmer air upwards, colliding with the freezing air, the contact of these differing temperature particles creates electric charges. In the fall and winter, the air near the surface is cooler, due to less sunlight and distance from the sun, so should the surface air collide with the distant air, there is no opposing force to cause electric charges. It makes sense why we relate thunderstorms to the summer, then. 

What does this mean for homeowners?

In the summertime is when storm damage is most likely to occur. While we have differing concerns for each season, warm weather brings storm damage opportunities. Heavy rainfall can create floods which pose a threat of water damage. Lightning strikes can cause fire damage to our homes. There’s a lot to think about during the enjoyable warm months of the year.

However storms affect your home, SERVPRO of Downtown Atlanta covers any destruction that may come from a storm. Summer is the time of year we allow ourselves to kick back, relax, and enjoy the sunlight. Don’t let storm damage stop you from experiencing summer relaxation. Call us, your local SERVPRO, for any storm damage needs.

SERVPRO Is Here To Help Spot Water Damage Pt 1

4/20/2020 (Permalink)

There are many signs that your home or business has been damaged by water that can range from a burst pipe spraying into a hallway to something as subtle as a small dripping leak that goes unnoticed for months. No matter the source, water damage is crucial to respond quickly to restore anything damaged and prevent any further damage from being done. The problem sometimes with spotting water damage is that it isn’t always apparent, so you may not even realize you have a problem until it’s a big one. A professional water damage restoration company like us here at SERVPRO of Downtown Atlanta can detect most issues with specialized equipment and trained professional technicians, but how would you know that you need to call us in the first place? Please give us a call if you feel that your home or business may be suffering from water damage. We have the advanced equipment and expertise to turn the loss around and make it, “Like it never even happened.”

SERVPRO Is Here To Help Spot Water Damage Pt 2

4/20/2020 (Permalink)

Here are six simple ways to spot potential water damage in a commercial building: 

Pooling/Standing Water 

A pool of water can indicate an indoor leak or a burst pipe or several issues related to water damage. If you notice moisture or water collecting in any area that doesn’t go away or gets more extensive, you may have a leak or seepage somewhere. There may also be times you see water pooling in areas of your lawn. If you see this, it may indicate a rise in the level of groundwater usually after heavy rainfall or a burst pipe underground, which could result in significant foundation water damage. 

Smell

Areas that have been exposed to moisture for long periods tend to have a very distinct musky, moldy odor. If you notice any spaces in your building or business that have the strange smell of mold or moisture, you may have water damage somewhere not immediately visible. The IICRC trained professionals here at SERVPRO of Downtown Atlanta are trained to clean, sanitize, and deodorize your commercial building after water damage resulting in a lasting odor. 

Coldness

Frequently along with the musky smell, areas that are damaged by water are usually noticeably cooler than other areas due to moisture in the walls and other materials evaporating. If there are colder areas around your building or business that are cooler than others, check for some of these other signs of water damage as well to determine if you may have a leak or seepage somewhere. 

Discoloration 

A very easy to spot indicator of water damage is discoloration of materials like the walls and ceilings of your property. Standing water in a ceiling will eventually seep through the insulation and drywall and leave a yellowish stained spot where the water has collected. Over time these areas can sag if they’re large enough and even collapse if enough water has collected and sat long enough. 

Mold 

Many sources of moisture can cause mold, and things such as bathroom condensation may cause mold that wouldn’t be extensive enough to require water damage restoration. However, mold in any area of your building is any indicator that there is too much-standing moisture that needs to be removed. Our professional technicians here at SERVPRO of Downtown Atlanta are specially trained in water damage restoration. They can adequately locate and remove all sources of mold in your building or business. 

Sound 

The final and more subtle sign of water damage to your property is sound. While sounds of moving water, dripping, and creaking may all be sounds of a perfectly normal plumbing system. It is essential to keep an ear out for changes in typical sounds to identify if there are any problems with your plumbing system or if there is a leak somewhere in your building or business. 

In the event your building or basement floods, it is best to contact a company of professionals to respond quickly and adequately to help the situation. Give us here at SERVPRO of Downtown Atlanta a call at (404) 835-0200 for any water damage restoration emergency, and we will respond right away.

What is Foundation Water Damage & How to Protect Against it

4/20/2020 (Permalink)

Your property’s foundation is arguably the most important part of its entire structure. It’s what it sits on and gives it sturdiness and stability and keeps it from slowly sinking into the soft earth below. If you asked most people what they’re doing to protect their homes’ foundation, unfortunately, most of them would probably say they were doing nothing. The secret for the longevity of a home's foundation is keeping water as far away from it as possible. Storm damage at the foundation level can lead to cracks and shifts in the foundation, which ultimately weakens it and can compromise the structural safety of your home or business. 

Here are some tips to help avoid storm damage on your foundation:

Clean Your Gutters & Use Downspouts

It might be unclear at first what gutters have to do with a building’s foundation, but it comes down to water runoff. The purpose of gutters is to transport water from the roof to the ground and away from the building. If the gutters are clogged either at the top of the roof or at the ground, it can cause water to build up and collect on the ground around the perimeter of your home or business. This can lead to trouble down the line when water seeps into the foundation and weakens it and the surrounding soil. Downspouts are also important to use in your gutter system to ensure that runoff water is actually being directed away from the base of the building. 

Place a Sump Pump in Your Basement

Groundwater is something that may always penetrate even the best water damage preventative maintenance and seep into the basement of your property. Once water collects in a basement it can be very difficult to remove and allowing it to sit and puddle will only lead to further and more severe foundation water damage. A sump pump can be installed in these below-grade areas to quickly pump out water in the event that the area floods to prevent water damage. In the event that your basement has flooded and you do not have a sump pump installed or floodwaters overwhelm your pump, our highly experienced IICRC trained professionals at SERVPRO of Downtown Atlanta are available and ready to immediately service any water damage emergency 24/7. 

Keep Soil Around Your Home from Drying Out

As important as it is to keep excess water away from the ground around your property’s foundation, it is also important to ensure that it does not get too little water either. During periods of dry time with less rain and moisture, the soil around your home can dry out and shrink in size. When a heavy rain finally does come, this can cause the soil around your foundation to quickly swell and apply pressure in areas of the foundation that can lead to extensive damage. A way to maintain this is to water the soil directly around your property during long periods of dryness to prevent the grade from shrinking too much. 

In the event your home or basement floods, it is best to contact a company of professionals to quickly respond and properly help the situation. Give us here at SERVPRO of Downtown Atlanta a call at (404) 835-0200 for any storm damage restoration emergency and we will respond right away.

Ensure Fire Safety this Summer in Your Home

4/13/2020 (Permalink)

Lit candles "Keep candles at least one foot away from flammable sources to avoid fire damages"

Just the thought of going through a fire is terrifying to most families. Loss of life and property are possible outcomes of fire, and dealing with the aftermath can be very confusing and overwhelming. There are over 300,000 house fires a year in the U.S., and unfortunately, most of these home fires can be prevented by simple things. The professionals here at SERVPRO of Downtown Atlanta are here to help you avoid this kind of disaster from happening to your home. Here are some ways to keep your home fire safe for the summer.

First, Be Mindful of Candles 

Candles can be so lovely to smell and look at, but it’s easy to forget it’s still a dangerous open flame within your home. Candles have caused tens of thousands of home-related fires and deaths over the past few years alone. Most home fire damages are caused by leaving flammable items too close to the candle or by falling asleep with candles lit. 

To prevent a possible candle fire, you should: 

  •   Blow candles out before you go to sleep or when you leave the area 
  •   Keep candles at least one foot away from flammable sources 
  •   Use candle holders that cannot be tipped or knocked over easily 

A few small actions can go a long way when it comes to preventing drastic smoke and fire damage within your home. 

Second, Cell Phone Charging and Overheating

Have you ever gone to sleep with your phone on the charger overnight and tucked somewhere in your bed, under a blanket, or even worse, under your pillow? Leaving a phone to charge is much more dangerous than you might have thought. If you notice when charging your phone, it will typically get warm, and in some cases, when the phone is covered overnight and in combination with a faulty battery, the trapped heat can cause the phone to explode right next to you. Not only can this itself cause extensive damage, but it can also start a house fire that can quickly escalate. 

If your phone ever feels like it’s overheating on the charger, you should unplug it and turn it off right away until it cools down before using it or attempting to charge it again. 

Third, Fix Your Fire Alarms 

Too many homes often forget about or neglect their fire and smoke detection systems. Not having a well-functioning fire alarm system could make the difference in loss of life and property in the event of a fire. In the event of a fire after alerting authorities and safely evacuating the area, your next step should be to contact a local smoke and fire damage restoration company. The professionals here at SERVPRO of Downtown Atlanta are specially trained in fire damage restoration and can help in the recovery process after a fire occurs. 

There are many ways to keep your home safe during the year from accidental fires. Check out some of our other blog posts about fire safety to learn more, and in the event of an emergency, give SERVPRO a call anytime at (404) 835-0200. Our IICRC trained professionals are here to help you 24/7.

What to Expect From the Water Restoration Process

4/6/2020 (Permalink)

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored to the specific conditions. However, the overall water restoration process remains the same. The process begins when you give us a call. SERVPRO of Downtown Atlanta is available 24 hours a day for any size water emergency. 

Immediate action is crucial when facing flooding or water damage and a delay of just a few hours can drastically increase the severity of water damage left behind. While water damage can be chaotic and traumatic to deal with, SERVPRO of Downtown Atlanta has the expertise and experience to help you through a water damage disaster. 

When you give us a call, we will ask you questions to assess the situation and determine what equipment and resources will be necessary to bring. Upon arrival at the site of water damage, we begin with a detailed inspection and damage assessment of your home or property to determine the scope of the water damage to create the best plan of action. After inspection, we will identify the source of moisture in your home or business and the type of water. When dealing with water damage, there are three types of water according to their level of contamination: “Clean Water”, “Gray Water”, and “Black Water” are used to classify how contaminated the water is so that our IICRC trained SERVPRO Professionals can restore your property to industry guidelines. 

The next step of the water damage restoration process is the actual water removal. After the damage assessment and the source of moisture have been stopped, the water extraction process may begin. If the water damage is great enough to call for extensive restoration or cleaning, SERVPRO of Downtown Atlanta can assist with an organized and efficient move-out to ensure your belongings are protected from any further damage. Our highly trained technicians will then begin the water removal process immediately once the surrounding area is cleared. Depending on the level of damage, our technicians may use equipment varying from industrial wet/dry vacuums to powerful submersible pumps. 

Once all water has been successfully removed, the drying and dehumidification process is next. While floors and walls may appear to be dry, they will be wet to the touch as most building materials such as wood and drywall retain water once submerged. Our Professionals use measurements, temperature, and humidity to best determine how much equipment such as dehumidifiers and air movers will be needed to dry your home or business. 

Most of your home or business will require professional cleaning following water damage from the floor to the ceiling. After monitoring the drying process, our technicians will clean your property’s structure, furniture, upholstery, clothing, and any other restorable items or property damaged by water. Following any kind of water damage, your home or business will require cleaning, odor removal, and sanitization depending on the scenario. Our technicians here at SERVPRO Downtown Atlanta are trained to deodorize, sanitize, and dispose of damaged materials in your home or property. 

The final step following a water damage disaster is the restoration of your home or business to its pre-water damage condition. This may involve minor repairs such as replacing drywall to major repairs such as the reconstruction of various rooms or areas. Our professionals will provide immediate protective measures during the water damage restoration process such as tarps and will handle rebuilding all affected areas. We are a company qualified to handle the initial damage and rebuilding of the area afterward, and can guarantee to get any building back up to full functionality. 

SERVPRO of Downtown Atlanta is ready to help local homeowners with flood damage. They have the advanced equipment and expertise to turn the loss around and make it, “Like it never even happened.”

External Versus Internal Sources of Water Damage

3/30/2020 (Permalink)

Water damage affects parts of the home differently, especially considering whether the source of the damage was internal or external. For example, an external leak from heavy rain is water that has crossed paths with many contaminants on its way into the home. Internal leaks, on the other hand, is often the water we would be using anyways and therefore change the concern about the water damage clean up. Safety concerns vary with each flood, leak, or build up. It also matters where in the house the water damage is located. Water damage in the ceiling can cause instability in the infrastructure of the home, and can allow breakage between the floors of the house. Water damage near the windows usually result in puddles forming under the carpet or hardwood floors, as well as within the walls surrounding the window, which can lead to peeling of the paint. While damage in this area doesn’t necessarily lead to furniture falling from the ceiling in worst case scenarios, it does force us to not only replace but repaint entire sections of the home. In all cases, a water damage assessment by a professional is necessary to know the full extent of the damage. Because SERVPRO of Downtown Atlanta is a 24 hour emergency services business, no matter what time you find water damage, help is just one phone call away. To have water restoration professionals able to arrive within a couple of hours can take the headache out of where and how the damage occurred in the first place. SERVPRO of Downtown Atlanta has IICRC trained professionals who know how to assess and repair water damage so you don’t have to.

The Characteristics of Atlanta Water Damage

3/23/2020 (Permalink)

Water damage can occur in the blink of an eye from a wide variety of sources. No matter the source, our expert technicians here at SERVPRO of Downtown Atlanta can identify the source and type of water damage that has occurred and promptly work to resolve the issue to restore your home or business to its normal state and give you peace of mind as soon as possible. 

If you are in the unfortunate position that your home or business has suffered any extent of water damage, you must give us a call immediately. At SERVPRO, our highly trained professionals are ready to respond to the situation immediately to remove the water as quickly as possible. Whether coming from a burst pipe or flood moves extremely quickly and can damage an entire building’s contents if not dealt with right away. Chemicals and other contaminants in water can leave surfaces permanently tarnished or stained and can also open up the opportunity for mold and bacteria growth. 

The long term effects of water damage include the increased risk of allergens in the area, mold and bacteria growth, as well as an unpleasant odor. Standing water in any location left unattended can also create issues within your property by warping floors, splitting frames, and leading to structural failure. Give us a call immediately and let the experts here at SERVPRO of Downtown Atlanta ensure your home or business is properly inspected, repaired, and restored to prevent extensive damage. If you’re able to identify water damage quickly, our trained water damage professionals being on the scene within the first few hours will help greatly reduce the cost, the time needed, and the extent of work required to repair and restore your home or business. 

There may be times when water damage may not be apparent as the source may not be visible until it’s too late. Even the smallest leak can turn into a huge problem if left unattended and unnoticed for long enough. 

Firstly when dealing with any water damage, we ensure all areas are properly dried. We use a variety of equipment depending on the scope of the water damage from air movers to dehumidifiers to force dry any affected areas so that they may be properly cleaned and repaired and to minimize further damage. When you give our water damage professionals here at SERVPRO a call, we will first identify and stop the source of water on the scene, determine the level of damage and contamination, and begin the drying and repair process. By quickly removing all moisture from the premises, the chance for mold and bacteria growth is greatly limited as well as the potential for any further damage by standing water to be caused. 

If you are in the unfortunate position of having water damage in your home or business, give our experts at SERVPRO of Downtown Atlanta a call at (404) 835-0200, and we will make it our top priority to restore your property as quickly as possible - because we’re faster than any size disaster. 

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO of Downtown Atlanta is here to help during this time of need during this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Downtown Atlanta,(404) 835-0200

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

The Difference Between a Storm Warning and a Storm Watch

3/16/2020 (Permalink)

Population size can affect the severity of a storm by at least 2% in rainfall. This is due to a higher temperature in cities like Atlanta, Georgia. Fortunately, our phones have the convenient ability to alert us of an oncoming storm, whether the storm happens tonight, tomorrow, or within the next few days. However, these alerts come with two different descriptions of the storm, a storm watch or a storm warning. Without being informed on the difference between the two, how can we know how prepared we need to be for storms headed our way? Here’s the difference. A storm warning is a less severe storm message. 

A storm warning is for a storm that:

  • will arrive soon 
  • lasts between twenty minutes and an hour
  • covers only portions of a county
  • indicates we should take cover when the message is received

A storm watch is for a storm that:

  • will arrive within a few hours
  • lasts for several hours
  • can cover across multiple states
  • indicates we should have a plan prepared for when it arrives

With this information, we can better prepare ourselves for when that message shows up on phones. The next time a storm message arrives, whether a watch or a warning, save your stress about the possibility of damage until the following day. And before looking for how to handle storm damage from last night, consider hiring storm damage specialists directly from businesses like your local SERVPRO, who have the power of a commercial company with the speed and customer service of a local company. SERVPRO of Downtown Atlanta can take all the hassle out of the inevitable. While we cannot avoid the path of a storm, they can restore our homes as though storms never happen.

Can Water Damage in Your Atlanta Apartment Affect Your Neighbors?

3/9/2020 (Permalink)

Atlanta Apartments Water damage in your apartment could reach the apartment below or beside you.

The benefit may be the same as the drawback for apartments: in a confined place, you're tied to your neighbors.

Apartments are convenient for many reasons, like cost, location, and in-building facilities. One factor that can be a benefit or a drawback is the relationship between neighbors of an apartment building. One apartment's water damage can quickly become water damage for surrounding neighbors. 

If you've experienced water damage of any kind in your apartment, for example:

  •  A burst pipe
  • Overflowed toilet
  • Cracks in bath causing flooding
  • Large spills
  • Dysfunctional appliances

It is very possible that the water damage in your apartment could reach the apartment below or beside you. Being that water is heavy in large quantities, can break through any material when built up, and flows through all kinds of materials laterally, this is why it's more than likely that the damage will reach another neighbor. There is no need to feel bad; it's a prevalent issue, and the physical properties of water cause it to spread quickly through floors. 

So, as an apartment renter, what can you do?

  • Contact Your Property Manager
  • Recommend SERVPRO as Your Water Restoration Specialist
  • Alert Neighbors to Check for Water Damage

It is the property manager's responsibility to repair the damage for both you and your neighbor. When SERVPRO arrives at the scene, they'll finish the rest of the restoration process, which is a five-step process.

  • Contact (This is what you and your property manager did in calling SERVPRO)
  • Assessment (SERVPRO reviews the damage and creates a plan)
  • Drying (Using their equipment, the drying process begins)
  • Salvage (Any water-damaged material that isn't ruined can now be restored)
  • Restoration (Ensuring the quality of every damaged material)

Home Fire Evacuation Plan: What to do Before and After the Fire

3/2/2020 (Permalink)

First aid kit SERVPRO of Downtown Atlanta is ready and available for fire damage restoration and will immediately lend aid to the recovery process.

An important part of fire safety is knowing what to do when a fire happens. For this reason, a home fire evacuation plan is a great thing to have. In the event of a sudden fire, an evacuation needs to happen quickly and efficiently while leaving as few important things behind as possible and knowing where to go. Once you are able to escape home or business that is in flames and alert authorities, your next step should be to contact a fire damage restoration company like SERVPRO of Downtown Atlanta 

Here’s what you need to do before, during, and after the fire.

Before Evacuating

It is important to prepare properly in order to evacuate effectively. A few things you can do to prepare for a fire evacuation is to create a disaster relief kit or a to-go bag. This will contain any essentials that you would need in case you had to up and leave in case of an emergency. Good things to also put in this bag would be extra cash, clothing, emergency health information, and some plastic bags to keep sensitive items safe. Having a to-go bag ready to go in case of emergency can make keeping a level head in an emergent situation much easier while helping keep you safe. 

It is important that everyone in the household is also on the same page in the event of fire damage. Everyone should have the same meetup location, such as a neighbors house, in case everyone has to leave in a hurry. In the event that a fire is large enough to affect multiple homes or a large area, it is good to also have a meeting location in several directions. 

During an Evacuation 

It is important to already know what to do in the event of a fire so that you can make decisions to best keep you and your loved ones safe. It is important you maintain clear communication with everyone in your home in the event of a fire; power lines may be down, or phones may not be working in some situations or others may not be able to get to you. It’s important to listen to important updates from the news and authorities that are keeping up with the situation. 

Do not forget your pets and try to keep them in a place they’re accessible so that you can easily retrieve them should you need to evacuate your property.

After an Evacuation

It’s important to wait to inspect your property after a fire until after you are permitted to do so by authorities. Once you are allowed back within the distance of your home or business, your next step should be to contact a professional fire damage restoration company. SERVPRO of Downtown Atlanta is ready and available for fire damage restoration and will immediately lend aid to the recovery process. Experiencing this kind of scenario can be extremely frightening and overwhelming. Leave it to the professionals here at SERVPRO to help you restore your home from smoke and fire damage at (404)-835-0200

How to Prevent Kitchen Fires

2/24/2020 (Permalink)

Smoke Damage Keeping your kitchen appliances clean and in good working conditions can help prevent a fire from starting.

A good number of household fires begin in the kitchen as there are many potential fire hazards present in the average kitchen. Fires in the kitchen can be hard to deal with, especially in the event of a grease fire, which can very quickly escalate out of control into a large fire endangering life and property. Luckily, the fire and smoke damage restoration experts here at SERVPRO of Downtown Atlanta are specially trained to help repair fire and smoke damage after a fire should occur. While you can’t get rid of every potential fire hazard in your kitchen, there are some pretty easy ways to help prevent a fire from occurring: 

Keeping your kitchen appliances clean and in good working conditions can help prevent a fire from starting up over the combustion of food and grease buildup. Your toaster is a good example of something that many people don’t think to clean often enough. Be sure to dump the bottom tray of your toaster out every now and then to remove the build-up of dry bread crumbs. Over time these may build up and combust during use leading to a kitchen fire. 

Another simple step to preventing a fire is to unplug kitchen appliances that do not need to be plugged in when you’re not using them. Older appliances with faulty wiring may burst into flames leading to smoke and fire damage even if you’re not using them. 

Keeping proper safety equipment ready around your home is another step you can take to help yourself in the event of a small fire. Smoke detectors should be kept relatively close to your kitchen, not too close to be easily set off by cooking smoke, but close enough to detect smoke that could indicate a fire. The batteries should be tested monthly to ensure that everything works as you never know when a fire could happen. Fire extinguishers are also an extremely important item to keep in your kitchen to help put out a fire on the spot before it gets out of control.

While cooking there are some steps you can take to prevent accidental fires, especially a grease fire, by not overfilling pots and pans with oil and grease and wiping up and grease spills. While you might not think about it, the buildup of grease and cooking oil on the surface of your stove is extremely flammable and if not cleaned up properly, may lead to a sudden grease fire while cooking. It’s also important while cooking to keep yourself safe by keeping your hair up, sleeves pulled up and not wearing clothing that is too loose as to possibly catch fire. Keep things like dry rags and paper towels away from the stove while cooking and don’t leave burners on if you aren’t using them. 

The final way to help prevent a kitchen fire is to never leave food unattended while cooking. This might seem like common sense, but leaving anything unattended in the kitchen is a potential disaster waiting to happen. Keep an eye on your food until you’re finished cooking and keep the area around your cooking space clean.

Following all of these steps can drastically reduce the odds of a kitchen fire occurring in your home, however, fires can’t always be prevented. In the event you have a fire in your kitchen, please give SERVPRO of Downtown Atlanta call at (404)-835-0200 any time and we will ensure you get your home back to working order as quickly as possible. 

Most Common Place Mold Grows In A Home

2/17/2020 (Permalink)

Drywall sheet Drywall is one of the most common places for mold to grow.

Drywall is one of the most common places for mold to grow, due to its high quantity of cellulose, which creates a great living environment for mold. 

Most of the time when we are called, mold is visible. When mold grows, we tend to believe its due to a lack of cleanliness or, at least, a lack of awareness. But it’s perfectly normal to have situations where water damage can be so subtle we only find out about it when the damage is severe. If the damage is too severe then we will remove the drywall, because once mold grows bad enough in drywall it cannot be repaired. We are also able to clear the remaining moisture out of the air.

Sometimes things are out of our control, even in our safest place to be. That’s why SERVPRO of Downtown Atlanta spreads what we know about possible dangers in the home, to protect you and your family. If you’re ever in need of restoration for water, fire, mold, or storm damage, give us a call. Let’s keep your house safe.

SERVPRO UNDERSTANDS MOLD

2/10/2020 (Permalink)

Mold Growth Mold spores occur naturally almost everywhere.

Atlanta mold can be a costly condition in your home. Performing regular checks and cleaning the traditional areas with a cleaning agent designed to kill mold and prevent its recurrence can help you keep your home mold-free. If your mold problem gets worse contact SERVPRO of Downtown Atlanta to help.

WE UNDERSTAND MOLD 

Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Mold spores occur naturally almost everywhere, both indoors and outdoors. These microscopic spores float along in the air and can enter a home or business through windows and HVAC systems. Consider these facts:

  •   Mold is present everywhere, indoors and outdoors.
  •   Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  •   Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  •   Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  •   Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  •   Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Professional Training of SERVPRO Employees

2/3/2020 (Permalink)

A contractor holding a paper while walking towards a house. You can be confident in the restoration professionals SERVPRO sends to your home.

There are plenty of restoration companies across the country, corporate and locals alike. The most well-known restoration company is SERVPRO, since, firstly, they’re a franchise capable of being owned by anyone, and secondly, they have an extensive training program for their employees. This training program is the core of their professionalism, by ensuring that employees show up to the site of any restoration location with the know-how to make it “Like it never even happened,” as their slogan ensures. The training program covers specific topics, including all types of restoration, such as fire, water, carpet and upholstery, and mold. There are further training courses for active employees who want to further their knowledge of the restoration field. The importance of SERVPRO’s training program is that any employee can engage in several beneficial classes and continue to train beyond the requirement if they chose to. By having a training program in place, SERVPRO can hire anyone dedicated to the work and teach them how to get the job done to SERVPRO’s standards. SERVPRO has been commended for this training program in the past and it’s obvious why. 

In comparison to other restoration companies, SERVPRO has the professional credentials for each of their employees due to the training program they’ve put in place. You can be assured when hiring them, that the SERVPRO employees showing up to your home or building has gone through several hours of training to be able to do the work they’ve come to do for you. That is just one of the great differences between SERVPRO and other restoration companies. 

If you require a restoration professional, hire your local SERVPRO of Downtown Atlanta at (404) 835-0200. SERVPRO of Downtown Atlanta has employees who have gone through the well-known training program of SERVPRO and can offer you the most professional restoration services. 

Causes of Commercial Water Damage to Watch Out For

1/27/2020 (Permalink)

A clean apartment bathroom, fully stocked with soaps and towels. Commercial water damage can occur from something as simple as one tenant's bathroom.

There are a lot of things to consider when maintaining a commercial property. Of course, safety is managed by laws and requirements that every commercial property must maintain, however unexpected damage is still possible. One case of unexpected commercial property damage is water damage. Commercial water damage can not only be a safety threat, but be incredibly costly to repair. So here are some possible causes of commercial water damage to watch out for.

Windows with cracks or weak construction can allow leaks from weather to invade the interior of the building. Make sure windows are strong and up to date. The foundation of the building is an easy place for water damage to occur since it’s low to the ground where water runoff or storm build up can accumulate. Ensure regular check ups of the integrity of the foundation, including cracks and leaky pipes. Sprinkler systems are required in buildings for safety reasons, but nonfunctional sprinkler systems can pose a threat by unexpectedly turning on and soaking rooms. Like the other causes, make sure someone is constantly assuring the quality of the sprinkler system. The answer to all of these possible causes is to invest in a person or team who can ensure the maintenance of the commercial property.

If you own or maintain a commercial property that has experienced water damage, no matter how much, call your local SERVPRO of Downtown Atlanta at (404) 835-0200. SERVPRO of Downtown Atlanta has dealt with commercial water damage before and knows exactly how to fix and restore your commercial property to make it “Like it never even happened.”

Putting Out Small Interior Fires

1/20/2020 (Permalink)

A mother and her son take food out of the oven while other food cooks on the stovetop. Daily activities, like cooking, can still pose a threat to safety.

The source of each fire changes the way the fire needs to be dealt with. Small fires, which are usually started by cooking or electrical outlets, can generally be put out by an individual. In case you experience a small fire within your home, office, or building, here is the way to deal with each type of fire.

Electrical fires occur due to dysfunctional or misused electrical outlets, cords, and appliances. If the fire is due to a broken wire, pour baking soda on the wire. Fires caused by outlets or appliances can be put out with a Class C fire extinguisher. It’s crucial that you never use water on an electrical fire due to the possibility of being shocked as a result.

Fireplace fires are not dangerous since they’re in a contained area, but if you no longer need the fire to be going, you should put it out before leaving or going to sleep. To put out a fireplace fire, poke at the wood and cover the coals. This takes away the fuel source. Also, you may use baking soda to put it out by sprinkling some on the fire.

Cooking or gas fires can be tamed by placing a lid over the pot to stop oxygen from reaching the fire. Turn off the gas supply to prevent it from spreading. Fire blankets work well for these situations.

If a small fire occurs in your home, office, or building, call your local SERVPRO of Downtown Atlanta at (404) 835-0200. SERVPRO of Downtown Atlanta has professionals who know how to remove smoke damage and make the area affected by the fire look “Like it never even happened.”

How to Remove Mold From Your Home

1/13/2020 (Permalink)

A water damaged carpet in need of restoration. Water damage is the fastest way to create the ideal environment for mold to grow in.

Knowing the facts about mold is helpful household information. However, many of the details and truths about mold can get lost in the process. This is the case especially when it comes to the fact that we can search any process online through all of the blogs that exist. A number of unaccredited, sourceless websites can post processes without actual facts about things like, for example, how to remove mold from the home. For instance, some people believe bleach can kill mold. That’s not true. While it can possibly temporarily remove the mold, the spores from the initial mold will grow back within a couple of weeks of spraying the bleach. Similarly, people may consider simply painting over mold. The truth is that mold cannot be painted over. Even if it could be, that would pose a long term threat to the safety of the home because the mold would still impact the air quality. The truth is that mold can only be properly removed with equipment by professionals. There isn’t an article online that can teach the ways of mold removal in the safest possible way. Most of the life hacks centered around mold removal do not acknowledge that mold spores can exist unseen even after we remove the mold. Mold spores can wait for the proper environment and begin the fruition process as soon as those environmental needs are met. Therefore, only professionals can create a genuinely safe removal process of mold. 

If you find mold in your home, call your local SERVPRO of Downtown Atlanta at (404) 835-0200. SERVPRO of Downtown Atlanta is the affordable option for mold remediation. They’ll assess the damage and walk you through the process required in order to make your home “Like it never even happened.”

Creating a Fire Escape Plan For Your Family

1/6/2020 (Permalink)

A fire damaged apartment complex, with scraps of the building all around. Fires can escalate so quickly.

It is vital for every family to have a plan together in the event of a household fire. This plan can be memorized or printed and posted somewhere in the home that is easy to find. Having a plan ready can lessen the consequences of a fire by having everyone respond out of habit to the possible danger. If your family doesn’t already have a plan ready for a possible fire emergency, here are some tips for creating one.
Firstly, it matters where your smoke detector is located. If the smoke detector is in the hallway, make sure people sleep with the doors open in order to hear it should it go off. If it’s inside a room, it would be okay for that door to be closed since they’ll be able to hear it go off. Make sure there isn’t anything in the way of blocking the alarm sounds. Create a predetermined meeting place for the family. The best possible places for this to occur would be farther from the home. Making the meeting location too close to the home can be dangerous, depending on how the fire spreads. A good meeting place could be a neighbor’s house or an easily identifiable landmark across the street from the home. These preliminary assessments can ensure that everyone is prepared, especially considering the fire may happen during the night and waking up to a fire can be a confusing experience.
If fire damage does occur to your home, call your local SERVPRO of Downtown Atlanta at (404) 835-0200. SERVPRO of Downtown Atlanta can remove smoke damage and restore your home to before the fire happened. Fires are serious events, but with the right planning and the right fire damage professionals, your life can go back to normal soon after a fire occurs.

How Do I Get Rid of That Musty Smell in My Basement

11/19/2019 (Permalink)

Musty Smell from the Basement A musty smell coming from your basement is a surefire reason to call SERVPRO of Downtown Atlanta.

Unless finished, basements are an often forgotten about space in the home used primarily for storage. When you do venture down below, you’re likely familiar with the signature basement smell, a musty basement smell that is incredibly unpleasant and very difficult to get rid of. If you’re suffering from a musty basement with this smell, you’ve likely wondered what is causing the unwanted odor, and of course, how to get rid of basement smell altogether? Fortunately, there are clear causes of musty basement smell and steps you can take to remediate. Read on to learn why the musty basement smell occurs and how you can fix it. 

Cause of Musty Basement Smell

So what causes musty smell? In most cases, a musty basement smell is caused by the growth of mold or mildew. Mold and mildew thrive in basements because they are attracted to dark, damp locations. Many basements suffer from high levels of moisture, leaving them very vulnerable to the growth of mold and mildew, and subsequently a musty basement smell. To confirm that mold or mildew is the cause of your musty basement smell, you’ll want to search for the source of the odor. Scan the walls and floor of your basement searching for water stains and other indications of moisture build-up. You might also see discoloration of wood or drywall, as well as bulging or bowing of surfaces. Bowed walls are linked to mold smell in the basement because they cause shifts in the foundation, making it easier for water to seep into the home. Further, check for cracks or any large gaps in the floor or walls of your basement where moisture and mold can gather.

Another location where water might be trapped is in floor drains. Check the trap below the floor drain to see if there is water at the right level. If there is no water in the trap at all, fill the trap with fresh water until it is full. When no water is present in the trap, sewer gas can leak into the drain and into the basement causing an unpleasant smell. In addition to checking floor drains, check the drains of any appliances or bathroom fixtures that drain down to the basement. Leaks from appliances can lead to severe mold growth and even damage, again causing a musty basement smell.

If you notice any signs of the warning signs above, you have a moisture issue in your basement. When this happens, mold and mildew are likely to present and the cause of your musty basement smell.

Dangers of a Musty Basement

While a mold smell in the basement may feel like a minor inconvenience, the risks associated with the odor may actually be greater than you think. Because a musty basement odor indicates the presence of mold and mildew growth, your health and the health of your loved ones may be impacted. It has been shown that a musty basement caused by mold or mildew is linked to health problems including wheezing, coughing, stuffy and runny nose, itchy eyes or skin, red eyes, and worsening of other respiratory conditions like asthma. It is therefore crucial that if you have a mold smell in the basement you remediate as soon as possible.

How to Get Rid of Musty Basement Smell

Once you’ve identified the source of your musty basement smell, you can then take steps to remediate and fix the issue. Take the following actions to help solve your mold smell in the basement:

Remove excess moisture. The first step you might consider to fight musty basement odor is to dry out the basement. Removing excess moisture, the reason for mold and mildew growth is important for preventing further growth. You can dry out your basement by using dehumidifiers and fans. With less moisture in the air and better circulation, you will likely notice an improvement with the musty basement smell.

Kill the mold. Because mold and mildew are the primary cause of musty basement odors, killing any that are growing is essential to remove the smell. Once you’ve found where the mold or mildew is growing, spray the affected area with undiluted white vinegar, a solution that is capable of killing roughly 82 percent of mold spores. After heavily misting all areas of mold, wipe away growth and dispose of in a sealed bag. Whenever cleaning or handling mold, always wear protective gear to limit exposure.

Use cat litter. An unexpected solution to solving mold smell in the basement is actually cat litter. Placing open containers of cat litter around the basement can absorb unpleasant odor, helping to remove the musty basement smell. When using this solution, make sure to change the litter regularly to maximize effectiveness.

Use Baking Soda. Similar to cat litter, baking soda can also be effective for absorbing a musty smell in the basement. In fact, baking soda is able to maintain its absorbency for up to 3 months. After you’ve resolved any causes of excess moisture in your basement, place containers of baking soda around your basement to catch the musty smell.

Call the professionals at SERVPRO

When handling musty basement odors on your own, you may find that the musty basement smell returns after a while. This is because remediating mold growth can be a difficult task without professional help. Calling in help from the experts at SERVPRO of Downtown Atlanta can ease the burden of removing musty basement smell, as our technicians are experienced and equipped to handle even the most serious cases of mold and mildew growth. Unlike your local small shop, SERVPRO of Downtown Atlanta is a national brand helping families across the country restore their home to safe and pleasant conditions. If you’re suffering from musty basement, we’re here to help. Contact us today to discuss your musty basement odor, and we’ll deliver an efficient, affordable, and satisfactory plan of action you’ll love.

Mold And Your Health: Does Being Exposed To Mold Cause Health Problems?

3/4/2019 (Permalink)

There are obvious ways in which we set out to maintain a healthy lifestyle, including eating healthy foods, exercising regularly, and getting adequate sleep. What’s not always so obvious is ensuring your home is maintained to prevent exposure to harmful substances. One particularly harmful substance that is found in every home to some extent is mold. Many wonder about the impact of mold on health, asking can mold causes rashes, can mold cause hives, and can mold causes lasting health issues? Left untreated, large overgrowths of mold can have a serious impact on the health of you and your family, such as mold rashes. Fortunately, there are steps you can take to protect those you love against mold, treat mold skin rashes, and remove existing growth to prevent future growth.

What is Mold and How Does it Grow?

The term mold is used to refer to fungi that grow in multicellular, thread-like hyphae structures. While mold is a common sight on foods and beverages that have spoiled, it can also be found in damp, moist areas of buildings. Moisture is integral to the growth of mold. As a result, mold can be caused by the use of air humidifiers, plumbing leaks, flooding, or any other opportunities for humidity to gather. Spaces such as basements and crawl spaces are particularly prone to mold growth as these spaces often lack proper ventilation, resulting in increased moisture and humidity.

Determining the exact type of mold growing in your home is difficult for the average person, as there are many types that range in color. The most well-known type of mold is referred to as black mold or toxic mold. Most homeowners know to be on the lookout for black mold, as this type of mold can cause health issues. Molds can result in health issues because they release very small, lightweight spores into the air that can then be inhaled by occupants of a house. Simply through inhalation, mold spores can travel deep into the lungs.

Impact of Mold on Health

So, just how dangerous is mold? Coming into contact with mold does not automatically result in health issues. In fact, most of us will come into contact with some amount of mold every day through touch, eating, and breath. However, prolonged exposure to mold when its growth is active and extensive can promote problems with health. The most common symptoms of mold exposure are those often associated with allergies, such as eye irritation, coughing, sneezing, and wheezing. Symptoms resulting from mold can range from mild to severe. Those that are particularly sensitive to the effects of mold or those with prolonged exposure can experience very serious issues, such as shortness of breath, fever, lung disease and infections, hair loss, anxiety, muscle cramps, and memory loss.

Can mold cause rashes, and can mold cause hives? Yes. Another issue that can result from exposure to mold is mold rashes and hives. In some cases, when the body’s immune system kicks in to protect again perceived threats such as mold, large quantities of antibodies are produced to attack the threat. This reaction can result in irritation and inflammation of the skin, and a mold rash is visible. Unfortunately, mold rashes and mildew rashes can be particularly itchy, however, it is important not to scratch to avoid breaking the skin and putting yourself at risk for infection.

Vulnerable Populations to Mold

There are a few populations that are especially vulnerable to the harmful effects of mold, and who are at higher risk for mold skin rash and mildew rash. These populations include those with respiratory issues such as asthma, those with compromised immune systems, the elderly, and infants. Infants are susceptible to the harmful effects of mold because their immune systems are still developing. Additionally, little ones come into contact with surfaces that hold dust and mold spores, such as floors, putting them at a greater risk for inhalation and ingestion of substances of concern, in addition to mold rash and mildew rash. To protect those at special risk for mold rash,  treat symptoms of mold exposure and remediate mold overgrowths as soon as they are discovered. 

How to Treat Health Issues Caused by Mold

There are a few ways to treat health issues brought on by exposure to mold. Someone suffering from a mold rash or mildew rash can take oral antibiotics to address the infection. While antibiotics work most of the time, in especially severe cases of mold rash more intensive treatment methods and even hospitalization might be necessary. Additionally, there are topical ointments for a mold skin rash that can help with itchiness.

Another way to treat exposure to mold apart from mold skin rash is the use of nasal sprays or rinses. These items, which can be purchased over the counter, effectively reduce inflammation of the airways that result from mold allergies. You can also create your own rinse at home by mixing distilled water and saline and pouring through your nasal passages to remove mold spores and reduce congestion.

Antihistamines, decongestants, and medications to reduce mucus are all also effective in helping to treat conditions and systems associated with allergies and exposure to mold. If you suspect mold is having a negative impact on your health, contact your doctor to schedule a blood test to determine if you have in fact been exposed to harmful amounts of mold. If this is the case, you can then discuss treatment options and preventative measures to take to protect the important systems of your body.

Steps to Prevent Mold

The best way to protect your health and health of your loved ones from mold skin rash and other health effects is to stop it from growing altogether. One of the best methods for preventing exposure to mold is by ensuring air ducts in your home are kept clean. The air duct cleaning process involves removing dirt and debris from the heating and cooling systems in a house used to transport the flow of hot or cold air when heat or air conditioning systems are engaged. When left with a buildup of debris, these substances can spill into the air, reducing quality and resulting in harmful effects. It is therefore recommended that homes receive an air duct cleaning every 5 to 7 years.

Another method for preventing the growth of mold is by ensuring damp spaces such as the basement or crawl spaces are well ventilated and dry. Where moisture exists, mold growths. If you notice signs of water damage in your home, such as discoloration of walls, a musty odor, or cracking in the foundation, you are at a higher risk for the development of mold. Ensure your home is properly waterproofed and sealed. Should water damage or flooding occur, conduct repairs immediately and disposed of furniture or belongings that you cannot successfully dry.

What To Do When Your Basement Floods?

2/25/2019 (Permalink)

As most homeowners know, unexpected problems are a reality of owning a house. Walking downstairs to find water in the basement after it rains can be a particularly unsettling sight that leaves many individuals unsure of what to do next. But, why is my basement flooding? Should you be asking yourself what to do when the basement floods, there are specific steps to take to get it back to normal and how to stop basement flooding.

Why is My Basement Flooding?

Unfortunately, there are a number of different reasons why your basement might flood. Learning the most commons reasons can help you determine how to stop basement flooding:

Rain-associated problems: while basement flooding can occur with dry weather, water in the basement after it rains is most likely. Cellar flooding after heavy rain can happen for a number of different reasons. For example, if your home is not properly graded, water will not be directed away from your house. This means water can find its way through cracks and holes into the basement, resulting in basement floods during heavy rain. In addition to improper grading, cracks in your home's foundation can result in cellar flooding after heavy rain.

It is important to regularly scan the walls of your basement for cracks, as they are one of the most common culprits of water in the basement after it rains. Sealing cracks is key for how to stop basement flooding. Another rain-associated challenge is clogged gutters and downspouts. When this happens, water will not be properly diverted far enough away from a house’s foundation, resulting in water in the basement after it rains.

Sump pump failure: A sump pump can be installed in a basement to collect water in a designated pit, then pump the water out and away from the basement to ensure it stays dry. When a sump pump isn’t working properly, whether due to a power outage or heavy rain, you are at risk for basement floods during heavy rain.

Sewer backup: A particularly unpleasant answer to “why is my basement flooding?” are basement floods during heavy rain caused by a sewer backup. When city sewers overflow, you might experience a flow of sewage back into your home through drains or toilets. This can then lead to flooding in the basement.

Signs of Water Damage in Basement

Even before flooding in your basement occurs, there are signs to keep an eye out for that can indicate water damage, and help you figure out how to stop basement flooding. For example, you might notice changes in the color or texture of surfaces in your basement. Paint can begin to peel, wallpaper might pucker, or yellow or brown stains might appear on the walls. You might also notice that carpeting begins to take on a spongy feel, indicating trapped moisture below.

Another sign of water in the basement after it rains is an unpleasant odor. As moisture collects in the basement, you might experience a strong, musty odor that doesn’t go away. This odor is likely coming from mold or mildew growing in your basement, indicating water damage. In addition to the smell of mold, you might also visibly spot mold growing in your basement.

A final indicator of water damage in your basement are cracks in the foundation. A buildup of moisture over time can cause the foundation inside and outside of your home to crack due to inadequate draining. Without proper sealing, cracks can lead to flooding.

Catching these signs early and making the appropriate repairs are helpful for how to stop basement flooding, protecting your basement and saving you money.

What to Do When Basement Floods

If you don’t know what to do when basement floods, don’t panic. Take the following steps and precautions to handle the situation safely and effectively.

  1. Address the flooding immediately. When there is water in the basement after it rains, you may think putting off the issue for a day or two won’t cause additional harm. However, sitting water in the basement after it rains can lead to structural damage as well as the growth of harmful mold. Taking care of the problem as soon as possible can better protect the health of your family and prevent further damage.

  2. Shut off any power and gas in the basement. One of the most important reminders for what to do when the basement floods is to never enter a flooded basement when the power is on, as this poses a great risk to your safety. If you are not sure if the power is properly turned off, contact an electrician immediately and do not enter the space.

  3. Wear protective gear. When wading in water in the basement after it rains, it’s important to protect yourself by wearing gloves, boots, and mask. Walking around a flooded basement poses a slipping risk, therefore wearing boots with adequate grip will help keep a sturdy stance in an unstable environment. Having gloves and a face mask on hand will prevent you from coming into contact with harmful substances or spores that may have been unearthed during the flooding.

  4. Determine the source of the water. This step is essential for determining how to address the flooding. Whether from a burst pipe, rainfall, or sewer backup, you’ll need to know where the water is coming from to make the necessary repairs.

  5. Begin the water removal process. The amount of water that has collected in the basement will inform which method to use to remove the water. There are a few options available, such as wet/dry vacuums, sump pumps, or pool pumps. Once most of the water has been removed, grab towels or sponges to soak up any remaining moisture.

  6. Dry off damaged items and discard what can’t be salvaged. If your basement floods during heavy rain, you will likely need to rip up and discard carpeting. This is because it is particularly challenging to fully dry carpeting that has been wet without running the risk of mold or mildew growth. Furniture or other belongings that have been drenched in the flooding should be removed from the basement and moved to a well-ventilated space to dry off.

  7. Ventilate and clean the area. Finally, you’ll want to open any doors or windows in the basement to promote faster drying. Then, wash off any visible dirt that may have accumulated on the floors or walls as a result of the flooding.
  8. Contact a professional. If you don’t know how to stop basement flooding or are still asking yourself why is my basement flooding, contact a specialist to assist you with the process.

How Much Should I Expect To Pay For An Air Duct Cleaning?

2/18/2019 (Permalink)

The reality of being a homeowner is that regular maintenance is required to keep everything in working order, from landscaping to roofing repairs, vacuuming, to cleaning out gutters. On your list of things to do around the house, however, having your air ducts cleaned may not be at the top. But just how important is it to have your air ducts cleaned, and what are air duct cleaning prices? As you consider air duct cleaning costs and the time required to have air ducts clean, learn what air ducting cleaning is, how important of a process it is for your home, and how much air duct cleaning costs are.

What are Air Ducts?

Your air ducts are responsible for the flow of hot or cold air throughout your home through the house’s heating, ventilation, and air conditioning (HVAC) system. As you can imagine during the balmy days of the summer or frigid winter nights, the HVAC system is essential to your family’s comfort. Air ducts can typically be found in ceilings or walls. The most obvious benefit to these locations is that they are hidden, thus keeping the not so aesthetically pleasing HVAC network out of site.

Depending on the type of home, houses can have either rigid or flexible air ducts. With flexible air ducts, tube-shaped bendable plastic is covered with a wire coil and surrounded by insulation. The benefit to flexible ductwork is that it is easy to install, and can fit into tight areas of the house. Flexible ductwork does require minimal bends and kinks. On the other hand, rigid ductwork can be constructed from a variety of materials, such as fiberglass or sheet metal. Further, rigid air ducts are built in various shapes and sizes. Many homes are constructed with rigid ductwork as, in general, they are more reliable and durable than flexible ductwork.

Whether your home is outfitted with rigid or flexible ductwork, they face a similar challenge. The downside to their hidden location in ceilings or walls is that these spaces are prime spots for collecting dust and other debris.

What is Air Duct Cleaning

According to the Environmental Protection Agency (EPA), air duct cleaning is defined as the cleaning of forced air systems in your home, like those that provide heating and cooling throughout a house. This includes supply and return air ducts, grilles and diffusers, drip pans, fan motors, and heating and cooling coils. Some of the most common areas of the house that require air duct cleaning include dryers, vents in each room that collect dust and debris, as well as the furnace. Because of the complex nature of the air duct network, many homeowners are unsure of whether to undertake the process of cleaning air ducts. 

Why is Air Duct Cleaning Important

So, do you have to clean your air ducts? Yes, proper cleaning of your air ducts is important. Over time, your air ducts collect dirt and debris that can then be transported throughout your house through the ductwork system when you engage your heating or air conditioning. Recirculating this air can diminish air quality, leaving individuals or pets at risk, particularly those with respiratory conditions, environmental allergies, or autoimmune disorders.

In addition to improving the air quality of your home, cleaning your air ducts can help save energy and money. It is estimated that up to 40% of the energy the average home uses to heat or cool the house is wasted as a result of dirt and debris built up in air ducts. This is because the system must work harder to bypass the contaminates, even when filters are in place. By cleaning air ducts, your heating and cooling systems do not have to expend as much energy to reach your desired temperature, thereby decreasing the amount of time you use your heat or A/C. Next, we look at air duct cleaning prices you might expect to pay.

How Much Is Air Duct Cleaning?

You’re likely asking yourself, just how much is air duct cleaning? Depending on the type of air ducts you have, the size of your home, and the air duct cleaning company you select, the overall air duct cleaning cost can vary. On average, however, air duct cleaning costs will be between $400 and $1000. Included in this air duct cleaning cost, a specialist will examine your home, noting the number of vents, returns, and systems to determine a comprehensive price. In general, the most common breakdowns of price you might encounter include cost based on square foot of the home, cost based on a number of systems, and separate furnace cleaning cost, vent cleaning cost, dryer vent cleaning cost, and return cleaning cost. Added on to air duct cleaning prices are additional air duct cleaning costs for remaining vents and returns.

No matter how the company you choose breaks down the air duct cleaning cost, never select a company that charges per hour. In this case, you are likely to be charged air duct cleaning prices well above the average cost for this service.

How to Choose the Right Air Duct Cleaning Company

Before paying any company air duct cleaning cost to provide home maintenance services on your home, it is important to do your due diligence. In this field in particular, there are a number of scams present that will leave you paying much more than necessary. First, you’ll want to find an air duct cleaning company that adheres to NADCA standards. NADCA stands for the National Air Duct Cleaners Association and is a nonprofit organization comprised of companies dedicated to cleaning HVAC systems. NADCA recommends hiring an air duct cleaning company that is a member of NADCA and is certified by the organization to provide air duct cleaning services; is licensed; has proof of insurance; inspects all air ducts and system components as part of the cleaning process; and, avoids sales gimmicks for any furnace cleaning costs or vent cleaning costs, including dryer vent cleaning costs.

Air duct cleaning prices vary, but by making sure the company you choose adheres to these standards, you can avoid tricky scams designed to empty your pockets with no guarantee of quality service.

Taking the time to clean your air ducts will make your home safer and more comfortable for your family. Fortunately, air duct cleaning is not a task that needs to happen very often. It is recommended that air duct cleaning take place every 5 to 7 years, depending on factors such as if you have pets, smoke, or have a rodent infestation.

I Might Have Standing Water In My Crawl Space. What do I Do?

2/11/2019 (Permalink)

As a homeowner, you likely keep a checklist on hand of all the maintenance and upkeep items necessary to keep your home in tip-top shape. While it’s easy to remember to dust and vacuum, make repairs to the siding of the house, and other jobs that impact the aesthetics of the house, what about maintenance of those places that aren’t as visible? Many of us don’t bother to think about what’s going on beneath our feet, underneath the house. However, paying attention to what’s below, mainly standing water under houses, is essential when purchasing a new home or maintaining the home you have. Read on to learn what crawl spaces are, how water collects in these spaces, and tips on how to fix water in crawl spaces.

What Are Crawl Spaces

Simply put, crawl spaces are hollow areas between the ground and the first level of a house. As the name implies, crawl spaces are just high enough for a person to be able to crawl in, ranging between 1 and 3 feet high on average. One of the primary benefits to crawl spaces is that they allow for easy access to the “guts” of a home, such as the heating and cooling systems, plumbing, and electrical wiring. Having this type of access to these important components to a home prevents costly excavations should any problems arise with these systems. While it is true that basements do serve as an access point for these components of a house, crawl spaces are less expensive.

Another benefit to having crawl spaces in a home is that they prevent moisture from building up in the basement level of a house. Crawl spaces are well suited for particularly moist, coastal regions where water might find its way through holes and cracks and into the basement.

Causes of Standing Water in Crawl Spaces

There are a number of different causes of flooded crawl spaces. One of the most common causes of standing water in a crawl space is humidity from the ground. Many crawl spaces feature an earthen ground of soil, which acts as a sponge for water coming from above or below. Eventually, the water in the soil will rise to the surface. Once this happens, puddles will begin to form.

Another cause of standing water in crawl spaces are issues with a home’s foundation. Home builders will often use inexpensive block foundations during construction as a way to cut costs. However, concrete block foundations often experience cracks and other issues. Over time, these cracks in the foundation can result in water seeping into and collecting in crawl spaces, leading to flooded crawl spaces. Another foundational issue that can lead to water in crawl spaces is the use of stone foundations. Similar to cheap block foundations, stone foundations are prone to cracking, letting air and water into crawl spaces.

Other causes of water in crawl spaces include occurrences of heavy rain, as well as plumbing leaks.  

How to Tell If You Have Standing Water

There are a few tell-tale signs that indicate you might have a flooded crawl space. One of the signs of standing water in a crawl space is wood rot. While dry wood is incredibly durable, when wood is exposed to moisture for a prolonged period of time it becomes vulnerable to fungi that can cause it to rot. As the decay worsens, wood will become soft, discolored, and will begin to smell.

In addition to wood rot, another sign of a flooded crawl space is the prevalence of termite damage. When water begins to damage the wood in your crawl spaces, it can attract pests such as termites. Termites and other insects that are drawn to water-damaged wood can cause serious issues in a home, resulting in a great deal of structural damage.

Other signs of standing water in a crawl space include “cupping” of hardwood floors, as well as visible mold growth in the crawl space. Molds of a wide variety flourish in damp, wet areas like crawl spaces, where water often accumulates. Once mold grows, there are increased health risks should spores become airborne and find their way into a home.

Impact of Standing Water in Crawl Spaces on Home Value

Standing water in a crawl space should not be overlooked or taken lightly, as the presence of this issue can seriously impact the value of a home. While the standing water itself will not decrease a home’s value, the challenges associated with standing water, such as termites, structural damage, and mold, can significantly affect the appraisal value of a house. Large growths of mold in a crawl space, especially if it is determined that the mold is black mold, can put you and your family at risk for health issues. Further, an overgrowth of mold in a crawl space can require a costly remediation process to remove the mold. If you suspect standing water, crawl space water removal is essential.

How to Fix Standing Water in Crawl Spaces

So how to fix water in crawl spaces? Fortunately, there are steps in the crawl space water removal process to fix water in crawl space issues and prevent future collection of standing water in crawl spaces. One of the first steps in addressing water in crawl spaces is to ensure there is proper ventilation. Dehumidifiers and crawl space ventilation fans effectively keep the level of moisture in a crawl space low enough so that water does not begin to puddle.

Another step for crawl space water removal to tackle water in crawl space is to ensure gutters and downspouts are installed and well-maintained. These systems are designed to direct the flow of water away from the home, therefore it is essential that they are kept in working order to prevent standing water in crawl spaces. If repairs are needed, they should be completed in a timely manner.

Additionally, to prevent standing water in crawl spaces, homeowners should equip the house with interior and exterior waterproofing, and install encapsulation systems to create a barrier between crawl spaces and the ground below. 

Taking the time for proper crawl space water removal and to adequately protect your crawl space from moisture can save you money on potential repairs, while also ensuring your home maintains its value over time. Contact a specialist today to discuss standing water under houses and learn how they can help fix existing problems and prevent future occurrences of standing water in crawl spaces.

The Cost of Black Mold Removal: Should I Buy A Home With Mold?

2/4/2019 (Permalink)

Is your perfect house still worth moving into if it has black mold?

Imagine, you’ve scoured your favorite neighborhoods for months in order to find the perfect new home for you and your family. After long deliberations and discussions over cost, distance from work, proximity to schools, and more, you’ve narrowed your search to the perfect home and are ready to make an offer. Unfortunately, you find out that the house is not so perfect, as it is home to black mold. What should you do next? Do you proceed with the purchase and explore mold removal costs, or, should set your sights on another option?

Determining whether or not to purchase a home that has black mold first requires an understanding of what black mold is, the potential consequences of living in a space with black mold, and the mold remediation cost required to rid the house of this intrusive growth.

What is Black Mold

Before jumping into mold remediation costs, let’s first understand what black mold is. Also referred to as “toxic mold,” black mold is the common term for the type of mold called Stachybotrys Cchartarum. Mold is a type of fungi, surprisingly similar to things we eat every day like yeast in bread or mushrooms. There is cause for concern for black mold, as its very small spores are incredibly light in weight, making them easily become airborne. Once airborne, they can be inhaled by individuals in the vicinity. Some forms of mold produce harmful toxins, called mycotoxins, that can have a particularly negative impact on health. For this reason, if you notice mold growing in your home, it’s important that you do not touch or disturb it.

Identifying whether a particular mold growing in a house is black mold is difficult for the average person, as many different types of mold can grow in the same space, and can have a similar appearance. If you suspect the home you wish to purchase has a mold problem, contact a professional immediately who, as part of their mold removal cost, will help determine the type of mold growing and the severity of the case.

Where does Black Mold Grow

While black mold can grow in a number of spots throughout a home, they are particularly prone to growing in warm, moist spots, such as attics, basements, and crawl spaces. Mold remediation costs cover the various spots where mold is likely to grow.

Attics: Because many attics are not equipped with proper ventilation, various types of molds prosper in these spaces. Attic mold growth is perpetuated when moisture from the lower levels of the home rise and become trapped in this top level of the house. The issue of attic mold is worse when kitchen and bathroom fans or even dryer vents exhaust into the attic. This is because these channels fill the attic with additional warm, moist air mold needs to thrive. To reduce moisture and thus the growth of mold, an attic requires sealing, insulation, and proper ventilation.

Basements: Like attics, basements are prone to the collection of moisture due to their often dark, damp nature. Basement mold results when moisture collects and flows through small holes and cracks in the home, draining into the lowest level. Homes built from porous materials will have more issues with moisture, as they promote the flow of water throughout the home. Before purchasing a home, determine whether the basement has proper ventilation, whether the rain gutters effectively push water away from the foundation, and whether there has been adequate maintenance and construction to prevent moisture buildup and subsequently basement mold.

Crawl Spaces: Many of us avoid venturing into crawl spaces, leaving us unaware of whether or not crawl space mold is growing in these spots. However, because crawl spaces are often warm and damp, they can be a breeding ground for black mold and other types of crawl space mold. In fact, because lots of crawl spaces have exposed earthen floors, ground moisture raises the level of humidity in the space.

How is Black Mold Remediated

Because mold is always present inside and outside of a home, it is virtually impossible to truly remove all mold. Therefore, when particular cases of mold growth occur that require professional attention, we refer to this as remediation. Quality mold restoration companies will not promise to remove all mold and instead can efficiently and effectively return mold levels in a home back to normal, natural levels.

The first step to house mold removal is repairing the source of moisture to prevent the collection of water in mold-prone spots of the home. Ensuring that basements, attics, and crawl spaces are properly ventilated, sealed, and insulated is therefore of particular importance. If this step isn’t taken, the mold will likely come back after the remediation process.

Next, the area of the home where the mold is growing should be sealed off, particularly any doorways or other openings that lead to other areas of the home. Doing this helps to prevent the spread of mold spores into other spaces during the house mold removal. As mentioned, inhaling mold spores can have serious consequences to one’s health, so everything should be contained when tackling this issue.

Now, only when wearing a face mask or respirator, a professional can begin the house mold removal process by destroying any visible mold and disposing of mold-infested materials using antifungal and antimicrobial treatments. The exact type of treatment used will largely depend on the type of mold growing and the amount of mold growth.

Because the house mold removal process might require the removal of drywall or carpet, small repairs might be necessary following the process. Next, let's explore mold remediation costs.

Black Mold Remediation Cost

For quality, long-term remediation of a mold issue, paying the mold removal costs for a specialist is essential. Determining the exact mold remediation cost depends on factors including the extent of mold growth impact price. When a mold infestation is contained to a single area, the mold removal cost will be less than if air ducts are involved, or if there is extensive mold growth following the flooding of a home. Contact a specialist to discuss the specifics of your case to determine the mold remediation cost for your situation.

Should I buy a home with black Mold

When trying to decide whether or not to buy a home with black mold, consider how soon you plan to move in, whether you or your loved ones have any health issues that could be made worse through exposure to mold, and whether you can afford the mold remediation cost. If you plan to move in immediately, it is likely not a great idea to move into a home with a black mold infestation. On the other hand, should you have the flexibility to delay a move in and have the money for mold removal costs, the black mold should not deter you from purchasing your dream home.

Remediating the Mold Damage In Your Atlanta Residence

4/4/2018 (Permalink)

Atlanta Area Mold Remediation is a Cornerstone of SERVPRO Services

Professional Remediation by SERVPRO Controls Mold Growth in Your Home

As familiar as it might be to Atlanta homes throughout the year, there is very little that most homeowners even know about mold growth. While you might work hard to keep your house clean and free from potential problems, mold colonization in moisture ridden areas can happen to any residence. There are very few things that are a requirement for fungal growth, and the interior of your home gets constructed with one of these: organic materials.

Yes, for spores to turn into colonies, you need warm temperatures, moisture, and organic materials. Considering that many of the interior walls of your home primarily consist of drywall and wood, there are little stopping spores from seating on these surfaces if the other conditions get met. Preventing mold damage to your Atlanta home is often a battle of keeping your home dry, and understanding that regular inspections of critical components intended to keep moisture out can aid in preventing colonies from forming.
 
There is no mistaking that mold growth has gotten linked to potential health effects for you and your family, so it is nothing to put off until a favorable time. While ultimately this process is successful through the employment of SERVPRO IICRC certified remediation specialists, there is a specific reason why professional restoration is a requirement for success.
 
Most often, conventional cleaning methods only scratch the surface (literally) of the problem that you are facing. Instead of penetrating deeply enough to uproot and remove the entire organism that is thriving (hyphae), your cleaning methods are only useful on the limited depth that your cleaning utensils can reach. This process merely puts a bandage on a problem that returns after a short while. Applying a product such as bleach can also add to the moisture source that molds crave for expansion.
 
Instead of not fully correcting the fungal problem, you can trust in the experience and diligence of our SERVPRO remediation technicians. From the moment that we arrive, we get to work on blocking off the affected area from spreading further while also working to locate the source of the moisture and repair it if possible.
 
While this is only a small piece of the remediation process, it can show the dedication and experience found in every technician at SERVPRO of West Atlanta / Downtown. If you are facing mold damage in your home, do not hesitate to call us at (404) 835-0200.

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Safety for Fire Damage Cleanup in Your Atlanta Home

3/27/2018 (Permalink)

It is important to store items like gasoline, turpentine, and paint thinner properly to prevent fire damage.

SERVPRO Puts Safety First after Fire Damage in Your Home

If you store flammable liquids in your Atlanta home’s garage such as turpentine, gasoline, or paint thinner, they can be dangerous if not stored properly. Gasoline alone starts around eight thousand house fires each year. A reason this happens is that it is often stored incorrectly in the garage. For instance, when stored in a glass jar with a metal lid, the lid can create a spark if the jar falls off the shelf.

Flammable liquids in your Atlanta home should always be stored at room temperature away from any heat sources in the proper containers. If you have suffered a fire and fire damage from one of these catching fire, however, you want to get the damage taken care of as quickly as possible once the fire is out. Our SERVPRO staff can assist you in cleaning and repairing your home, as we are professionally trained to do so.

Many times, fires cause structural damage to buildings, which can pose safety hazards. We are always cautious of falling or loose debris and watch for damaged structural components which could cause puncture wounds. We wear work safety boots and hard hats for added protection when inspecting your home after a fire. We also keep you and your family out until we ensure that it is safe. Warnings of potential risks are made known with barrier tape and signs.

SERVPRO staff also need to be aware of trip, slip, and fall hazards. Most of these accidents can be prevented by following some simple measures. We inspect your home for potential slippery surfaces and tripping obstacles. Wet floors from putting out the fire can be slippery, or a dry floor can be hazardous if a surface nearby is wet.

Structures which are damaged by fire can present different trip and fall hazards. Walkways, floors, and aisles should be kept clean, dry, and free of any protruding splinters, nails, holes, loose boards, or projections. Holes in the floor are covered as well.

SERVPRO of West Atlanta / Downtown ensures that you and our workers are safe while we are restoring your home in Centennial Place, Mechanicsville, or Reynoldstown after fire damage. Reach out to us right away at (404) 835-0200 once the fire is out so we can begin helping you.

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Water Removal Services for Your Atlanta Home After a Toilet Overflow

3/19/2018 (Permalink)

Toilets can easily overflow causing a great deal of damage if it is not caught quickly. Contact SERVPRO right away after an event for best results.

Team SERVPRO Arrives on the Scene With Equipment to Dry Out Your Water Damaged Home

An overflowing toilet is one of the leading causes of water damage in homes in Atlanta. The damage can be immense, whether the tank malfunctioned or there is a clog in the bowl. The damage can be even worse when the bathroom is on an upper floor of your home and water flows down to lower levels of your home. You could be looking at damaged insulation, ceilings, flooring systems, and water inside wall cavities as well.
 
A water damage emergency in Atlanta such as this requires immediate attention. Not only do you need water removal services to get rid of the water, but you need help restoring your damaged home as well. Our SERVPRO staff has all the needed training, experience, and professional tools to do the restoration work for you in a timely fashion.
 
We identify the scope of the damage after arriving at your home, both seen and unseen, by using hygrometers and moisture detectors. We also help you as the homeowner overcome your feelings of helplessness by explaining the whole remediation process to you before we begin and as we go along.
 
SERVPRO staff then extracts all the excess water with heavy-duty, truck-mounted pumps. We remove as much of the water as possible so that the drying process is easier. Once this is done, professional strength dehumidifiers and air-movers are used to finish the drying process. Depending on how much damage the water has created, some materials like subfloors, flooring, drywall, and ceiling materials might need demolishing and removing so that we can salvage the substructure and framing. Doing this also helps prevent mildew and mold from growing, and we can dry the structure out more thoroughly as well. We also separate and store your personal property and salvage what is possible.
 
Once everything is dry, we also clean and sanitize the affected areas to keep bacteria and mold from growing. We can then do any rebuilding that is necessary. We work alongside professional contractors when this step requires a good amount of construction. When this is complete, we can then put all your personal belongings back in place.
 
SERVPRO of West Atlanta/Downtown wants to ensure that your home in Mechanicsville, Downtown Atlanta or Reynoldstown is thoroughly dry again after a water disaster. Give us a call at (404) 835-0200 as soon as you experience any water damage emergency so we can get your home back in order.

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The Importance of Promptly Seeking Water Removal Services For Your Atlanta Bookstore

3/12/2018 (Permalink)

Keep Your Atlanta Bookstore Open for Readers After Water Damage by Calling SERVPRO

SERVPRO Moves Quickly to Mitigate Damages Caused by Water and Moisture

Your Atlanta bookstore might be a well-established facility for all of the readers and researchers in your area, but that same foot traffic is what pays the bills and keeps your business in the black. When disaster strikes your building and leaves high volumes of water on the floors throughout your business, professional restoration is one of the best solutions to get your doors open again to that critical customer base more expediently.
 
When your Atlanta bookstore requires water removal services along with restoration efforts, there is typically quite a lot on the line to getting the issue resolved promptly. No matter which area of your shop takes the brunt of the water damage, there are constant considerations you have to concern yourself with as the owner. The amount of time that your shop has to remain closed for restoration, damage to your books and other stock, time off for employees that count on a paycheck, and also the threat of costly substantial structural damages, all matter.
 
When our SERVPRO technicians reach your storefront, it is critical for our team to look at the full scope of the damage, as we prepare for the extraction. Removing the water from the area is often a task for a combination of our equipment. With higher volumes of water to extract, the most efficient means of pulling the bulk out of the affected area is through one of the pump trucks in our fleet. Spot extractions follow suit after this, using both portable pumps and wet-vacs for small and inaccessible places.
 
Drying the area completely is a critical component of our restoration process. Our SERVPRO professionals utilize several different tools for this step as well, based on the severity and size of the dampened areas. For inaccessible areas that commonly remain damp following flooding or excessive water damage, our technicians utilize equipment like our Injectidry system to get inside of walls and dry them out entirely. Moisture reduction is crucial to prevent books from absorbing to dampness or degradation.
 
When your bookstore falls victim to a water emergency, time is often of the essence. Contact SERVPRO of West Atlanta / Downtown. Our experienced technicians are available 24/7 for any restoration need you might have. Call us today at (404) 835-0200.

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Flood Damage Mitigation And Restoration Services Available Throughout Atlanta

2/27/2018 (Permalink)

Atlanta Area Storm-Related Flooding Can Benefit from SERVPRO Water Extraction and Cleanup Services

Sooner is Better Than Later for Flood Water Removal and Cleanup

Surviving a flood on your property should always be the first step, dealing with what gets left behind can come later. However, cleaning and restoration are often overwhelming for most homeowners to tackle on their own. You need the right tools, equipment, and resources to treat flood damage in your home correctly and be aware of the possible health risks involved in the work.

Floods can be emotionally and physically exhausting. However, as soon as you get word from local authorities about receding water flow and receive an all-clear about returning to your home after a flood, contact a restoration company. Flood damage in your Atlanta area home only gets worse the longer you wait, get help documenting the damage and start on your home's recovery right away.

Just remember, never enter your home alone. Have a qualified professional with you that can help you avoid causing further damage and any possible hazards that might exist. Flood waters often drag anything and everything along with it, causing contamination to be a primary concern. Without the proper equipment, you can expose members of your family to biological and chemical waste.  

SERVPRO helps you get debris and damaged household goods out of your home quickly and efficiently. With an expedited debris removal process, items that would otherwise sit on your lawn for weeks, or even months, get hauled away immediately under normal circumstances. It also gives our technicians the room they need to begin work on the inside of your home.

SERVPRO gives you a better chance of restoring furniture, appliances, electronics, and personal belongings caught up in the event. Your refrigerator, washer/dryer, air conditioner, stove, water heater, dishwasher, television, computer, stereo, telephone, lamps, and other household goods may not be as damaged as you might think. Each can benefit from an inspection provided by a qualified professional.
SERVPRO has access to water extraction and drying equipment of all shapes and sizes, which allows us the opportunity to get water out of your home faster than ever before. Infrared moisture detectors, hygrometers, air-movers, drying, cleaning, deodorizing and disinfecting after a flood has never been more manageable.
 
Call SERVPRO of West Atlanta / Downtown for flood damage mitigation and restoration services throughout Centennial Place, Mechanicsville, and Reynoldstown. We are here to help, call today. (404) 835-0200

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The Lingering Effects of Fire Damage in Your Atlanta Home

2/19/2018 (Permalink)

Even a small house fire can leave lingering effects requiring professional restoration services.

SERVPRO Works Quickly to Return Your Home to its Pre-Loss Condition

Your Atlanta home might not be devastated by the recent fire, but there are still going to be lingering symptoms that make it difficult to live comfortably. With so many things that could hinder your family from moving on from the panic and trauma of the event, professional restoration services become the most expedient and efficient method for resolving the damage quickly and thoroughly. 

When SERVPRO claims to be “Faster to any size disaster,” that is not just a catchphrase used to draw attention. It is a commitment to your Atlanta home’s fire damage and any other need for restorative services that you might have. Our team can walk you through the damage and each step of the total restoration process until every affected aspect of your home gets successfully returned to preloss conditions. 

With even smaller fires, smoke and soot damages are a typical lingering effect. While this might often affect the walls, floors and ceilings of the rooms that experienced the blaze, correcting this problem is often more involved than simple cleaning measures can achieve. Depending on the severity of the present soot and smoke damages, our SERVPRO professionals have the equipment to scrub affected surfaces with a wet solution and without one. This penetrating scrubber can often successfully remove the soot and restore the damage, but more severely damaged areas might only be readied for priming and painting to complete. The same equipment gets used for the contents of your home that have gotten impacted by the smoke and soot as well, such as furniture, carpeting, drapery, and more. 

When people think of fires they might have experienced in their homes in the past, the one thing that people tend to remember is the lingering scent. The noxious odor can make it difficult to stay in your home at all, let alone pass through affected areas. Foggers can get used by our SERVPRO team to alter foul odor molecules and neutralize them on contact chemically. The process leaves no scent in the air after completion and is also effective for fabrics and contents in your home. 

Even a small fire in your home is a big deal to you and your family. Trust our SERVPRO of West Atlanta / Downtown team to help you restore the damage and live comfortably in your house once again. You can reach our experienced emergency response team anytime by calling (404) 835-0200.

For more on the city of Atlanta, click here.

Cleaning Mold Damage from Atlanta Homes

2/6/2018 (Permalink)

SERVPRO's first step is to locate the mold and its source, this step helps us to determine the necessary cleaning methods to use.

SERVPRO’s Steps to Remediating Mold Damage in Your Home

Flooding or other water damage to an Atlanta home can also lead to mold problems. It only takes a small cluster, no bigger than a pinhead, to begin growing and turn into a threat to property and personal health.

The smell is how most people first notice Atlanta mold damage. Active mold growth has a distinctive musty odor that few people can mistake. SERVPRO technicians know that is not the best way to detect it, since not every mold gives off this odor and if a homeowner does detect it, that means mold may already be a threat. To eliminate it from homes, we clean and dry everything that has mold but is salvageable, dispose of items we cannot clean, and dry everything that does not have mold but is still at risk.

To begin cleaning, we first have to find the mold. Technicians can do this with air content meters to follow airborne mold spores and visual inspections of likely spaces such as under sinks, laundry rooms, crawlspaces, and basements. Both methods of detection also help us determine which cleaning methods to use.

Next, we isolate the mold. Depending on where we find it, SERVPRO response team members block all access with plastic sheeting and use fans to create negative air pressure and force airborne and other loose spores out of the home. If necessary, we also seal off the heating and air vents to prevent accidentally contaminating unaffected areas of the home.

Now, we can clean. Technicians start by wiping down affected surfaces with dry sponges and cloths. Unless the mold layer is very thick, this removes the majority of it. If the cloths and sponges cannot remove it, we bring in vacuums with HEPA filters. These are specially designed to capture mold spores.

If there is an excessive amount of moisture present, we need to break up clumps of mold. Team members can do this with an anti-fungal cleaning agent and then use wet sponges to remove the mold. If needed, we can also use vacuums with the HEPA filters to remove wet mold as easily as the dry spores.

When none of these methods work, we have to dispose of the property. Everything we remove from the home is according to state and EPA regulations.

If the inside humidity is too high, we can use dehumidifiers and air movers to reduce the air moisture content. These devices help us dry not just the structure, but also remove moisture from personal property as well. Lowering the humidity to normal levels is the most effective method to prevent future mold growth.

Returning your home to its original state is not a simple task, but SERVPRO of West Atlanta / Downtown is here to help you through each step. Call us today at (404) 835-0200 to get started.

Click here for more on the city of Atlanta.

Sewer Back Ups Can Create Substantial Water Damage in Your Atlanta Home

1/26/2018 (Permalink)

When a sewer backup causes damage to your home you can rely on SERVPRO to quickly and safely restore the affected areas.

SERVPRO Can Restore Your Home Safely after a Sewer Backup

Every homeowner can likely express their gratitude for having indoor septic plumbing for their house. While these systems can go for years without the slightest hint of trouble, they are by no means impervious to damage and malfunctions. Most homeowners do not fully appreciate the fragile nature of the necessary flow of the pipes leading out to your area’s main sewer lines or septic system for older homes throughout the region. When this avenue of discharge becomes blocked or plugged off, you can end up with quite a mess on your hands.

Sewer backup is one of many scenarios that could cause water damage to your Atlanta home, yet this is not a little restoration that you should undertake on your own. Given the condition of the water pouring over the sides of your toilet, traditional cleaning efforts might only scratch the surface of what needs to happen to restore the damage. When you become faced with an emergency situation like this one, you should know whom to call to get the job done quickly and correctly.

This kind of situation is not one that you can afford to wait around with, as it will only inevitably get worse the longer that it is allowed to go unrepaired. Our SERVPRO restoration specialists have the right PPE (personal protective equipment) and equipment to handle all kinds of hazardous waste and help to efficiently remove any excess water from the area using wet vacs and portable pumps.

Drying efforts consist of using air movers concentrated on the presence of remaining moisture in the area. This equipment continues to dry out the affected area until all of the moisture and wetness have gotten evaporated.

Since deodorizing and disinfection plays a critical role in officially restoring the affected bathroom and adjacent rooms, our IICRC certified technicians bring ozone machines or deodorizing dense fog machines. This equipment, when used with skill and precision, can neutralize foul scents on a molecular level and remove germs and bacteria that might be present on surfaces touched by the backup.

In an emergency situation, our SERVPRO of West Atlanta / Downtown team can be there quickly to keep the damage from getting worse and work to restore your bathroom and all of the affected regions of your home back to their original conditions. All you have to do is give us a call; we are available anytime at (404) 835-0200.

Click here for more information on the city of Atlanta.

Commercial Water Removal In Atlanta

1/17/2018 (Permalink)

In a smaller business like this, there is a tendency to cut corners when it comes to commercial water removal in Atlanta.

Commercial Water Removal

The weather in Atlanta is OK now, but as most business owners know, most of their flooding and other water issues come from broken toilets or split water lines in the breakroom. Even in an innocuous setting like a dental office all of it should be handled by a professional service.

In a smaller business like this, there is a tendency to cut corners when it comes to commercial water removal in Atlanta. The thought is to spend money on a licensed plumber, but rent a shampoo machine and a water-vac from the nearest big box store to clean up the mess. At SERVPRO, we know from more than twenty years of experience that this is never a good idea.

Even the best rental equipment cannot match the commercial grade machines we bring to each task. We have qualified personnel trained to maintain our equipment on-site and have it ready every time we need it. If we do not have a needed piece of equipment on our shelves, we can get it from another franchise office in our nationwide network.

Take carpets as an example. A water-vac removes most of the water, and they may even feel dry to the touch, but there is always some moisture trapped inside. To thoroughly remove the water and dry them, SERVPRO technicians use pumps, water extraction wands, air movers, and dehumidifiers.

If the water is over two inches, we start with the pumps. Even in a large space with multiple offices, our pumps can finish the job in just a few hours. If it is under two inches, we begin with the extraction wands. Unlike a water-vac, we have multiple settings to adjust the speed and force used. Most of the wands also have a built-in heating element, so we can start to dry the carpets as we finish removing the water trapped inside.

Once we finish with the wands, there is still a small amount of moisture trapped between the carpet layers. Most commercial carpets are glued down, so we use air movers to send war, dry air over the surface. Without the right training to watch the temperature, these devices can soften the glue and cause the carpet to form bubbles. If the air movers are not even an option, we use dehumidifiers exclusively to draw moisture from the carpet and surrounding air to dry them.

Each type of business and building has its special requirements to remove water and reopen the doors to customers. If you need us, call SERVPRO of West Atlanta / Downtown at (404) 835-0200. We are here for you.

Visit https://www.atlantaga.gov/ for more about the city of Atlanta.

Frozen Pipes Mean Flood Damage In Atlanta

1/11/2018 (Permalink)

Flooded Homes In Atlanta Can Happen from Ice Dams and Frozen Pipes--Call SERVPRO for Help

Atlanta Cold Snaps Can Lead to Flooding in Homes

At a faster rate than northernly areas of the country also hit with recent severe winter storms, properties in Atlanta may experience the trauma of interior flooding due to frozen pipes. Other areas still cope with below zero temperatures, but their familiarity with long periods of below-freezing weather changes building practices to protect pipes. If you are caught with standing water inside your home because of cold temperatures in your southeastern home, we can help.

Plumbing rarely drains completely, and the water left in your Atlanta pipes can freeze, surprising you with flood damage. As the water freezes inside the pipes it expands, and the resultant pressure causes metal or plastic conduit to split and crack and connections to fail. Unless the main is shut off, water continues to flow and pours out of the cracks. Your foundation or crawl space collects the moisture, and you need our professional crews and heavy-duty equipment to remove it and dry out your structure.

Speed is essential to a successful flood damage recovery after pipes burst. Water progressively harms building materials and contents. A quick soaking is usually endurable if the moisture is relatively clean and is dried out thoroughly. SERVPRO crews are skilled at using pumps and extractors to remove the vast majority of flood waters, and then to switch to air movers, dehumidifiers, and sometimes heaters to reduce the moisture that remains soaked into framing, walls, ceilings, floors, and fixtures such as carpeting, wallpaper, and cabinets.

Water that stands or saturates structural components and possessions for more than 24 to 48 hours threatens to support the growth of mold. As SERVPRO crews manage your flooding situation, we may pack out stored boxes or furnishings, providing you with an inventory and the chance to decide whether to pursue specialized drying solutions or to discard ruined items. We may offer freeze drying as a resource for wet documents and pictures and help to launder and dry clean waterlogged clothing, linens, and other items.

All our services are accomplished as swiftly as possible to give your belongings and home’s structure the best chance to become restored “Like it never even happened.” It also disrupts your and your family’s life minimally as well. We work to have the damaged pipes repaired fast, too, as failing to do so results in another flood. Throughout the restoration process, SERVPRO is in constant contact with your insurance company to make sure your out of pocket costs are limited, as we assist you with your claims process.

SERVPRO of West Atlanta / Downtown trains to respond successfully to flooding events, no matter what the cause of the disaster. Contact us at (404) 835-0200. Our experienced managers look forward to planning for your total restoration.

More about Downtown by clicking here.

Staying Vigilant for Mold Damage in Atlanta in 2018

12/31/2017 (Permalink)

When you see or smell mold in your home, it is time to call the specialists at SERVPRO to come out and investigate the cause. It is best to call fast

Our Technicians Remediate Mold Damage As Well As Offer Helpful Preventative Tips

As we head into a new year, many observant and careful homeowners across Georgia may be reevaluating their finances and committing to a more fiscally responsible year. One critical expense that many overlook, however, is home maintenance. Home maintenance may concern replacing old gutters or fixing the back patio, but you might also want to consider hidden variables such as mold. Mold damage can affect Atlanta homes silently and slowly, wholly hidden from even the most watchful of eyes. As you move into the new year, you may want to vow to keep an eye out for one of America's worst pests.
 
Remediation of mold damage in Atlanta does not always have to be an excessively costly endeavor. If you catch the infestation early and contact a certified company like SERVPRO to remove it, you may not be liable to pay much at all, even before your insurance is taken into account. The trick lies in catching the colony before it grows too big. Every few months, give your home a check-over to look for signs of mold damage. Indicators may include unusual smells, discoloration on walls and surfaces, and patches of white "fuzz" anywhere in the home. Depending on the size of your home, such a check should take somewhere between fifteen minutes and an hour but could save you thousands in future costs.
 
If you do find signs of damage, it is always best to seek help sooner rather than later. There is no such thing as waiting out a mold infestation; if mold is allowed to remain undisturbed, it can only grow and spread across your home. Calling SERVPRO as soon as you find the mold growth ensures that the remediation procedure is as short and inexpensive as possible and that the fungus does not spread to other parts of the home.
 
SERVPRO of West Atlanta / Downtown is ready around the year and around the clock to respond to calls for help in the local community. If you find signs of mold in your home, call us at (404) 835-0200.

For more information regarding Atlanta, click here.

Fire Damage Restoration Professionals Can Rescue Burnt Homes In Atlanta

12/27/2017 (Permalink)

After a fire, Atlanta residents often experience a surreal feeling amid the trauma and shock.

Professional Fire Damage Restoration

After a fire, Atlanta residents often experience a surreal feeling amid the trauma and shock. Losing so much in such a dramatic and tragic manner can affect families for a very long time. Children experience entirely unfamiliar emotions after a disaster that can leave them confused and saddened.

In Atlanta, many different agencies can assist homeowners, and their families after a fire damages their home. SERVPRO often works with these agencies, so customers receive the help needed to recover quickly. Fire damage affects more than the home – it can also hurt the people who live in the home. Helping families get back on track involves helping in many ways, including helping restore the home's structure, both inside and out.

Removing materials burnt by the fire takes time, but we work quickly. We know our customers want to return home as soon as possible. We aim to minimize the time it takes to clean up a home so restoration work can begin. If boarding up a home can reduce its attractiveness to would-be thieves and vandals, we can provide that service.

We can also pack up belongings and store them at our facility to protect them during the entire restoration process. We often recommend this because cleaning and preparing a home for restoration proceeds much faster in the absence of undamaged items. When they are not present, they cannot be inadvertently damaged.

Firefighters often open the roof during a fire to control the fire or to introduce water to extinguish it inside the home. We tarp these when requested. Protecting your home from future rainfall can help control mold and water damage.

Removing charred materials and disposing of them, so nobody comes across exposed metal pieces, or other sharp objects helps protect homeowners, curious neighbor children, and others. We understand that such events often bring out curious onlookers while work continues and keeping the area clean can reduce the chance of accidents. Another aspect we take seriously is reducing your stress during the entire process. At the end of our work, we want your home to look “like it never even happened,” helping you and your entire family put the catastrophe behind you so you can all enjoy a better future together.

SERVPRO of West Atlanta / Downtown sincerely desires to help your family after fire damage touches your lives. We are locally owned and operated and can help restore your home. Call us now at (404) 835-0200.

Click here for more about the city of Atlanta.

Specialized Services For Atlanta Water Loss

12/13/2017 (Permalink)

Water Damage from a Sink or Broken Pipe in Atlanta Can Always Count on SERVPRO for Restoration and Cleanup

Professional Water Restoration Has Many Levels of Options

The harm done to building structures and contents varies in its intensity and requires a variety of different strategies to resolve. If all articles, surfaces, and materials are not completely dried, you run an almost certain risk of secondary damage such as mold growth or disintegration of materials like drywall. Our comprehensively trained crews manage just about every water loss circumstance imaginable.
 
A frustrating and devastating consequence of water damage in an Atlanta office or storage area is the soaking of papers and documents. A homeowner’s first impulse may be to dispose of all the wet records, pictures, and paperwork. The likelihood of restoring these types of items may seem very remote to a layperson. Our technicians have the resources to dry many of these articles using advanced technologies and the training received from the Institute of Inspection, Cleaning, and Restoration (IICRC). This service is a great relief to our customers who may never have heard that effective methodologies exist to dry and preserve otherwise irreplaceable items.
 
The techniques used to halt the damage water does to paper, and paper-like products include vacuum freeze-drying and gamma irradiation to sterilize items saturated with contaminated water. Deodorization is also an option. HIPPA Master-certified individuals provide these services, with the added peace of mind of 24-hour surveillance for the security of sensitive documents. SERVPRO employs the same steps used by the Library of Congress and approved by the National Archives Records Administration (NARA) and the General Service Administration (GSA). Your valuable papers are in good hands.
 
An additional service SERVPRO offers is the digitization of your essential documents and treasured pictures and family records. This option is available before a disaster or after we complete the freeze-drying, sanitizing, and deodorizing so that you have a second copy of items nearly lost to water damage.
 
The list of articles that profit from our document restoration services includes papers, books and magazines, manuscripts and files, parchment, blueprints, and maps. Photographs, film, negatives, microfiche, and x-rays all can be saved in digital form. Your important documents and memories are safe from water and fire when you take this opportunity.
 
SERVPRO of West Atlanta / Downtown has the answer for all your water damage needs. Consult with us at (404) 835-0200 to review the options available to save your documents and keep them secure into the future.

Local gov't information for this city by clicking here.

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