Recent Posts

Negative Air Pressure: The #1 Secret For Remediation Projects

10/13/2021 (Permalink)

Mold damage needing to be remediated The professionals at SERVPRO understand the importance of negative air pressure during remediation.

Utilizing the correct air pressure can make or break a remediation project.

The professionals at SERVPRO of Downtown Atlanta have worked on thousands of remediation projects and always aim to return the property to a safe and suitable condition for use. 

The best way to effectively manage airflow during a remediation project is to ensure that the affected area and outside environment are safe from contaminants. On all remediation projects, the professionals at SERVPRO ensure proper ventilation, sealing off areas from which dust can escape, and utilizing clean equipment. 

In the following blog post, we will be learning about different air pressure and why negative air pressure is necessary during a remediation project. 

The three types of air pressure

There are three types of air pressure: 

  1. Neutral air pressure 
  2. Positive air pressure 
  3. Negative air pressure 

Neutral air pressure 

Neutral air pressure equals the atmospheric pressure of 14.7 pounds per square inch at sea level and is the most common air pressure. 

Positive air pressure 

Positive air pressure means that there is more air pressure in a given area than what surrounds it. 

Negative air pressure

Negative air pressure means more air pressure outside of a confined area than inside the room. 

Why is negative air pressure necessary for remediation projects? 

During a remediation project, the fundamental principle of negative air pressure is to isolate quarantine areas and prevent cross-contamination. The most common remediation job types that require negative air pressure are asbestos abatement, lead-based paint removal, mold abatement, and lead abatement. 

Negative air pressure is designed to push contaminants out of a confined space to prevent dirty containment room air from escaping and cross-contamination from one area of a property to another. For example, imagine that half of a home has mold damage and is being cleaned out with negative air pressure while the other half has not been affected by mold and is undergoing a remediation project. 

During a remediation project, you will want to control the air pressure in a building or area to prevent outside air from entering. Keeping track of air pressure is essential during a remediation project because it reduces the chance that contaminants will be introduced into the area and isolates quarantine areas.

Benefits of negative air pressure during a remediation project

For a remediation project to be successful, negative air pressure is a necessity. When a remediation project lacks negative air pressure, the particles can become airborne, and the environment becomes more contaminated than when found initially.

An initial site survey is one way to accurately determine if enough negative air pressure is being used for your project.

The use of a negative air pressure contained area will: 

  • Allow the environment to be safer for employees and members of the public
  • Prevention of cross-contamination 
  • It puts all contaminated air into one defined area versus contaminating the entire environment

The best type of negative air pressure contained areas.

The best type of negative air pressure-contained areas are sealed off by plastic containment during a remediation project to prevent the spread of contaminants. However, if there are no proper ventilation measures taken, cross-contamination is possible. Remediation professionals can avoid cross-contamination with negative air pressure by using fans inside a contained area that exhausts air.

Wrapping up

We hope you enjoyed learning about negative air pressure and why it is necessary for any remediation project. When negative air pressure isn't used, the particles can become airborne, and the environment becomes more contaminated than when found initially. One way to accurately determine if enough negative air pressure is being used for a remediation project is by doing an initial site survey. 

Please contact the IICRC certified professionals at SERVPRO of Downtown Atlanta if you need assistance on a future remediation project. We are available to serve you 24/7, 365 days a year!

Category 3 Water Damage: 3 Nightmare Scenarios

9/29/2021 (Permalink)

Category 3 water damage in an Atlanta home Contact the SERVPRO for professional category three water damage restoration services.

A category 3 water damage scenario is the most severe out of all water damage types.

Like every type of water damage, category 3 water damage is very difficult to prepare for because it is unknown when a water damage disaster will strike. When a category 3 water damage occurs, the property owner will need to contact professionals for help because your home or business will be affected in a magnitude of different ways. The following blog post will cover three common scenarios that the professionals at SERVPRO of Downtown Atlanta have mitigated and restored. By the end, we hope you better understand and can define what category 3 water damage entails and the proper steps to take when your property is affected by category 3 water damage.

What is category 3 water damage?

Category 3 water damage (also known as black water) is water damage that contains bacteria and pathogens that are known to cause severe structural issues when not mitigated quickly.

The best course of action to take when affected by category three water damage is to:

  1. Keep calm
  2. Call a reliable restoration company
  3. Contact your insurance adjuster

You should highly consider contacting the professionals at SERVPRO of Downtown Atlanta at the first sign of category three water damage. A property owner must act fast to avoid any further property damages.

3 common category three water damage scenarios

1) Category 3 water damages due to flooding: Whenever there is heavy rainfall in Atlanta, the professionals at SERVPRO will receive many calls from businesses and individuals who have been affected by the category three water damage due to a stream or river overflowing into their home or business.

When a business has flood water, certain procedures are necessary for a business to quickly continue operations as normally as possible. The first step will be to evaluate the extent of the damages and then begin extracting all the standing water from the property completely with heavy equipment such as industrial wet/dry vacuums.

2) Category 3 water damages due to a sewage backup: A sewage backup is the most extreme form of category three water damage. Sewage is one of the worst forms of water damage contaminants to affect a home or business.

Category three water damages caused by sewage will require extensive procedures for your home to be habitable again, starting with removing all standing water and drying out the structure. In addition, all contents that came in contact with the sewage water will need to be disposed of.

3) Category 3 water damage due to toilet overflows: Category three water damages caused by an overflowed toilet can be pretty nasty, but they do not carry the same level of contamination as sewage. Category three water damage due to a toilet overflow will require removing all standing water and drying out any affected materials thoroughly to prevent mold from growing.

Final thoughts

As you can see, category 3 water is the most damaging type of water loss a property can have. Category three water can cause significant damage to the property and requires extensive mitigation protocols from water restoration professionals. One of the main protocols is the application of an antimicrobial solution to avoid the growth of mold.

Please remember that it is essential to act fast when affected by category 3 water damage. By a quick phone call to the professionals at SERVPRO of Downtown Atlanta, the water damages will be mitigated and restored "Like it never even happened."

Please contact us today if your home or business has suffered category 3 damages. SERVPRO of Downtown Atlanta is available 24/7, 365 days a year, for any size water damage emergency.

Avoid Water Damage: 5 Items To Never Put Down Your Garbage Disposal

9/15/2021 (Permalink)

Damages left from garbage disposal water leak Contact the SERVPRO professionals to help mitigate garbage disposal water damage!

Garbage disposals can cause water damage when they aren't used properly.

Garbage disposals are a great way to get rid of food waste without having to take it out to the curb. The only problem with garbage disposals is that they can easily malfunction and cause thousands of dollars worth of damage to a home or business.

The professionals at SERVPRO have witnessed firsthand the aftermath of garbage disposal water damage. Knowing what not to put in the garbage disposal can help homeowners avoid expensive property damage.

In this blog post, we have put together a list of five food items that homeowners should never put down in their garbage disposals. So let's get started and avoid unnecessary water damage together!

Recent garbage disposal water damage call.

Last Thanksgiving, the professionals at SERVPRO of Downtown Atlanta received a call after a homeowner attempted to put a leftover ham down the garbage disposal. We have received many unique calls in the past, but this was the first of its kind.

The homeowner put the whole ham down the garbage disposal but then had a clog that backed up three inches of water into the basement. The smartest thing that the homeowner did that day was calling our professionals to come and mitigate the damages to the basement.

Upon arrival, we began extracting the water in the basement and removing the wet carpeting and padding. Within a few hours, we were able to have all the water extracted and strategically placed our drying equipment so that the home could be completely dry in the upcoming days.

We then reached out to one of our preferred plumbing vendors to come and remove the clogged pipe so that future damages did not occur.

In the end, the homeowner was happy with our fast response time and our ability to perform the water damage clean-up accurately.

Avoid garbage disposal water damage.

Using a garbage disposal includes grinding waste that is then drained to either a septic tank or a municipal sewer system. When using a garbage disposal, homeowners should use their best judgment on what they believe garbage disposal should grind up. With that being said, here are five items that should never go down garbage disposal:

1) Coffee Grounds 

Coffee grounds are great for your garden, but don't send them into the garbage disposal! The fine coffee particles will coat anything they touch with a gritty residue that is very difficult to remove without the help of a professional plumber.

2) Eggshells 

Eggshells may seem harmless enough, but you should keep them out of the garbage disposal too. Ground-up eggshells won't cause damage directly to the garbage disposal; however, eggshells become slippery when wet, which could cause major clogs once mixed with other liquids or food.

3) Onion Skins

Onion skins can slip through the garbage disposal and cause a backup in the plumbing piping.

4) Potato Peels

Potato peels do not get minced properly in a garbage disposal. Therefore, it is best to avoid putting potato peels down the garbage disposal to avoid a backup.

5) Grease

Grease should never be placed down the garbage disposal because they turn into a solid form as fats cool. Solid fats can cause garbage disposal water damage and major problems in the plumbing piping.

Garbage disposal water damage mitigation steps

When garbage disposals cause water damage in a home or business, the property owner must know the best course of action to take. The most important thing a property owner can do during a water damage disaster is staying calm. To ensure that water damage is properly mitigated, the professionals at SERVPRO of Downtown Atlanta put together the following list:

  1. Avoid using the damaged sink and garbage disposal until approved by a plumber.
  2. For small water leaks, you can use a mop to remove excess water.
  3. Contact your insurance company to file a claim.
  4. Contact a reliable and trustworthy restoration company.
  5. Document all damages by taking pictures and videos.

The best water damage restoration company in Atlanta

When it comes to water damage clean-up in Atlanta, you will want to contact a restoration company accredited as an IICRC certified firm. The team at SERVPRO of Downtown Atlanta is just that.

SERVPRO of Downtown Atlanta has an A+ rating with the Better Business Bureau and has been the go-to restoration company for commercial and residential property owners throughout Atlanta.

We hope you enjoyed learning about the items to avoid putting down the garbage disposal. Please contact us today if you are in the middle of a garbage disposal water damage disaster. Our crews are available 24/7, 365 days a year, to help mitigate any size disaster.

Apartment Odor Removal: 3 Awful Odors That Affect Apartments

9/1/2021 (Permalink)

Professional looking for odor cause in the air duct Contact the professionals at SERVPRO when there is an awful smell in your apartment duct system.

Odors inside an apartment can be tough to remove without professional help. 

Apartment complexes are popping up all over Atlanta, and apartment living is becoming more popular than ever before. Unfortunately, as apartment complexes grow in numbers, so are the chances of odor affecting an apartment complex. Luckily for you, SERVPRO offers apartment odor removal services to help get rid of these unwanted smells! 

If you are a property manager who manages an apartment complex, you understand how hard it can be to get away from the smell of cooking and other apartment odors that build up over time. The worst part about apartment odors is that they affect the surrounding apartments!

In this blog post, we will look at the three most common types of odors that we have found to affect an apartment complex and why you should contact us when there is an odor that seems impossible to remove. 

3 main types of odors in found in apartments

The professionals at SERVPRO of Downtown Atlanta have built relationships with property managers throughout Atlanta, Georgia. As a result, all of our property managers have chosen us to be their go-to commercial service provider because they know that we perform fast high-quality services.

The majority of the service calls we receive are in regards to fire, water, and mold restoration services. Still, often we also receive calls when a property manager requires apartment odor removal services.

Out of all of the apartment odor removal call that we receive, the following are the three most common:

  1. Odors from pet urine: Pet urine odors will be easily absorbed in an apartment's carpeting, drapes, and any upholstered furniture. To remove absorbed odors, you will need to clean these items thoroughly. When the odor damage is severe, it may be best to remove the items from the apartment and fully replace them.
  2. Odors from mold damage: Mold spores have a distinct smell and can travel fast when not properly contained. The best way to avoid the spread of mold odors is to call a mold remediation company that knows the proper way to remediate mold damage. 
  3. Lingering odors left after a fire: After a kitchen fire is extinguished, the smell may have been absorbed into the walls of an apartment as well as other areas that are porous. To remove the lingering smoke odor after a fire has occurred, you should contact smoke damage professionals that specialize in commercial properties because they have the equipment and knowledge to remove any odors left after a fire.

Apartment odors trapped in the ducts

More severe odors are likely to travel into an apartment's duct system and affect multiple other units. The best way to remove odors in a duct system is to hire duct cleaning professionals because they have the equipment and knowledge to remove unwanted odors from the ducts.

A recent apartment odor service call

Earlier last month, the professionals at SERVPRO received a call from a property manager who was in desperate need of odor removal services. The odor was coming from the duct system and had affected multiple units on the third floor of an eight-story apartment complex in Atlanta.

When our fast responders arrived, we noticed that there was something unusual inside the duct system. After further inspection, we found that the apartment odor was coming from a dead animal trapped in the duct system.

Moving forward, we removed the dead animal and wiped down the affected area. Lastly, we applied a SERVPRO approved deodorant to ensure that the nasty odor would stop affecting the surrounding apartments.

You can count on SERVPRO.

When you choose to hire SERVPRO, you can count on apartment odor removal that will be effective and efficient.

As a locally owned business, SERVPRO of Downtown Atlanta is committed to providing the best apartment odor removal in Atlanta, Georgia. Not only do we offer commercial odor removal, but our certified IICRC technicians also have extensive experience removing all types of odors from residential properties.

Please contact us today if you need professional assistance locating and removing any unwanted odors!

Lightning Damage: 3 Steps to Quickly Get an Insurance Claim Approved

8/18/2021 (Permalink)

A tree on a roof caused by a lightning Contact the professionals at SERVPRO to restore any lightning damage done to your property!

Lightning damage can happen year-round but is more prevalent in the summer season.

The team at SERVPRO of Downtown Atlanta understands that lightning damage can affect any property without warning. Not only are our professionals ready to help you mitigate the damages caused by lightning, but we will also help you file your property insurance claim. We want to ensure you are fairly compensated for the damages that occurred to your home or business. 

When lightning strikes your property, you first need to contact your property insurance company to file a claim. Your property insurance adjuster will work with you to determine if the lightning strike was covered under your policy and will payout for the damages. 

We have put together this blog post to discuss the typical damages caused by lightning and three steps to ensure your home insurance claim for lightning damage is approved quickly. 

A recent call for lightning damage restoration services

A few weeks ago, our professionals at SERVPRO of Downtown Atlanta received a call from an upset customer after a tree fell on their property. During the initial call, we told the customer that we would be there as soon as possible, and that is what we delivered. We received the call at roughly 7 pm and were on site within thirty minutes. 

While analyzing the damages done to the property, we noticed the damages occurred after lightning struck a tree, causing it to fall on the property. So, to begin the restoration process, we started taking pre-mitigation pictures and creating a plan to ensure that the tree was removed without causing further damages. 

Within a few hours, the tree was removed, and we placed a roof tarp over the holes in the roof to avoid additional damages from occurring. We told the homeowner that we will contact their insurance adjuster after we received their claim number.

Five days after the damages occurred, our insurance estimating professionals and the customer's insurance adjuster agreed on compensation, allowing us to move forward and restore all the damages done to the property. 

In the end, the customer commented on how much they appreciated our fast response time and the quality of their new roof. 

Damages that lightning can cause

A lightning strike near or directly to your property can cause severe damages. The following is a list of damages that can occur:

  • Fire and smoke damage
  • Power surges 
  • Roof damage 
  • Water damage 
  • Mold damage

The three steps in filing an insurance claim for lightning damage 

When lightning damages happen to a property, you will want to ensure that your insurance claim is processed quickly so that you can start restoring your property. The following list is three ways to ensure that your property insurance claim is processed quickly:

  1. Document the lightning damage with pictures and videos
  2. Contact your insurer to let them know what happened
  3. Hire a reliable and fast-responding restoration company to help restore the property and create an extensive insurance estimate. 

Wrapping up 

We hope you enjoyed learning about the property damages that lightning can cause and the necessary steps to ensure your property damage claim gets processed quickly. 

The professionals at SERVPRO of Downtown Atlanta have handled countless situations where property owners thought they would be compensated for damages done to their property only later to find out that they had to pay out of pocket. Therefore, right now would be a good time to check with your insurer to see if lightning damage is covered. 

When lightning damages your home or business, you should contact our IICRC certified professionals to come out and fix the property damages as if they never happened. SERVPRO of Downtown Atlanta is available 24/7, 365 days, for any questions or concerns regarding storm damage

Please contact us today!

The Top 5 Causes of a Flooded Basement in Atlanta

8/4/2021 (Permalink)

Flooded basement in Atlanta Contact the professionals at SERVPRO for water extraction services!

A flooded basement needs to be mitigated by certified professionals that are experienced in water mitigation.

Flooded basements are among the most common disasters homeowners face and can be caused by many different reasons. The good news is that you can take steps to help prevent basement floods from happening in the first place! In this blog post, we will talk about 5 common causes of a flooded basement and what you can do to prevent a flood from occurring.

A common scenario

In many cases, we have witnessed homeowners that went on vacation only to come back to find their basement with over a foot of standing water. A flooded basement can be stressful for a homeowner, especially when they have never had to deal with water damage to their home before.

The 5 causes of flooding

1) Water supply line failures (damaged pipes)

A pipe burst or broken sewage line is one of the leading causes of a flooded basement. Water supply lines have been known to burst, especially in colder temperatures. When a pipe bursts, the home's basement may be left with many gallons of water damage.

Most of the time, it will be nearly impossible to know when a pipe will malfunction. However, if you live in an older home, you should consider getting your pipes checked to ensure they are in quality working condition.

2) Storm drainage issues (faulty gutters & downspouts)

Storm damage issues like faulty gutters or damaged downspouts can cause basement water damage. Gutters and downspouts are essential to divert water away from a house. When the gutters or downspouts are broken or clogged, water will tend to pool near the house and may seep into the basement.

To ensure that a basement flood does not occur from storm drainage issues, you should check the gutters and downspouts for damages and clogs once a month.  

3) Foundation leaks 

A foundation leak will occur when basement tiles and the foundation are not properly sealed. A home's basement is susceptible to water damage when there is a foundation crack underground. Excess rainwater will enter through the foundation crack and enter a home leading to a flooded basement.

If you believe that your basement's foundation has poor sealing or a noticeable crack, call a foundation repair company to come out and reseal your basement's foundation. 

4) Malfunctioning sump pumps

A sump pump is used to pump out excess water from a basement during a flood. When damaged, the excess water in the basement home will fill up the sump pump but not pump the water outdoors, leading to a flooded basement.

The best way to avoid a sump pump malfunction is to check your sump pump monthly to ensure that it is in well-functioning condition and free of all excess debris.

5) Hot water tank failure

A hot water tank failure is another cause of a basement flood. The best way to avoid a hot water tank failure is to have your hot water tank tested and maintained by a qualified service technician every six months.

What to do when you have a flooded basement?

The best course of action is to call the professionals at SERVPRO of Downtown Atlanta when your basement has standing water. The professionals at SERVPRO are all IICRC certified and have experience in handling all-size residential and commercial water damage disasters. As soon as we receive your call, we will quickly deploy a team to your property and help you start getting your home and life back together.

Please contact us today for further questions on how we can help you with your home insurance claim.

4 Tips to Avoid Severe Commercial Kitchen Fire Damage

7/28/2021 (Permalink)

A commercial kitchen restored after fire damage Contact the best fire restoration company in Atlanta!

A commercial kitchen fire can leave a massive amount of property damage.

A commercial kitchen fire can be a devastating event for any restaurant or foodservice business. A commercial kitchen is designed to handle bulk cooking that requires the use of expensive equipment. As a result, they are extremely prone to fire damage because they contain many different flammable materials such as grease, oil, and cooking supplies.

The professionals at SERVPRO of Downtown Atlanta have restored numerous commercial kitchens that were damaged by fire. The following blog post is designed for those running a commercial kitchen. We will discuss the best four tips to avoid severe kitchen fire damage.

How do commercial kitchen fires occur?

The most common reason why a commercial kitchen fire will occur is when there is a grease fire. A commercial kitchen may be covered with oil, fat, or even cooking supplies that are all highly flammable materials. Flammable materials can ignite when they come into contact with an open flame source, such as a stovetop burner or pilot light.

A commercial kitchen fire may also occur because of human error and faulty equipment like old stoves or ovens which don't turn off when their burners are switched off.

4 Tips for commercial kitchen fire prevention

The professionals at SERVPRO of Downtown Atlanta have put together the following tips to help you avoid costly repairs and permanent closure.

1) Remove grease regularly

Grease buildup in a kitchen is inevitable. Schedule a recurring time to remove used grease and place it in an outdoor grease container to prevent a grease fire from occurring. The schedule that you develop needs to be in place so that there is never a chance for excess grease to be present in the kitchen.

2) Service equipment often and replace old equipment

Old and outdated equipment is more likely to have a malfunction and cause a commercial kitchen fire. Unfortunately, there's no way to know when your commercial oven or stove will fail, so you should make sure that old equipment is replaced.

You will also want to ensure that the kitchen exhaust and duct systems are professionally cleaned often. For example, a flame can climb into an exhaust hood and cause severe fire damage when excess grease residues are in the duct system.

3) Prioritize safety

Commercial kitchen fire safety needs to be a priority. The best way to prevent severe kitchen fire damage is to have a reliable fire extinguisher close by when a fire breaks out.

4)Train all kitchen members

Quarterly safety meetings must be held to ensure all individuals working in or around a commercial kitchen are trained to respond to a grease fire. In addition, they all need to know the fire safety protocols, locations of fire extinguishers, and how to properly use kitchen equipment.

What to do when a commercial kitchen fire occurs

The first thing to do when a kitchen fire occurs is to call the local authorities. The Atlanta Fire Department consists of 35 fire stations with experienced firefighters and emergency medical service providers.

The next thing to do is call a reliable Atlanta fire restoration company. SERVPRO of Downtown Atlanta is a well-known company that has been servicing Atlanta since 1967.

Wrapping up

We hope you took the provided tips seriously, so you will never need to call for fire restoration services or the Atlanta Fire Department. 

Contact us today if you are in need of help after a commercial kitchen fire occurs. The professionals at SERVPRO of Downtown Atlanta are all IICRC certified and understand the importance of arriving at a fire damage disaster quickly.

3 Reasons to Hire Restoration Estimate Professionals After a Disaster Happens

7/21/2021 (Permalink)

a printed xactimate estimate Contact the best restoration estimators in Atlanta today!

A restoration estimating professional knows how to design an estimate for an insurance claim. 

When a home or business has experienced a fire/water/mold disaster, they will need to call for immediate help. However, a property owner should be wary in calling any Atlanta contractor to perform the restoration work. Not all contractors know the process to file an insurance claim or have the proper training to create a restoration estimate for insurance adjusters. 

A restoration estimate professional can provide you with many benefits when a disaster strikes your home or business. They will be able to survey the damage and give you a detailed restoration estimate, saving you time and money during the restoration process. In addition, they will also be able to help prepare a customer for potential insurance claims that could arise from the disaster recovery efforts. In this blog post, we'll look at 3 reasons why hiring restoration estimate professionals is so important!

The best restoration estimating software 

Currently, the best restoration estimating software is Xactimate. Xactimate is a restoration estimating software that restoration estimators and insurance companies use. Xactimate makes the process of giving an accurate restoration estimate much more efficient, allowing customers to get back on their feet as soon as possible!

3 reasons to hire restoration estimating professionals

1) A restoration estimator knows how to develop an estimate that ensures customers are not getting taken advantage of by insurance carriers. When looking to hire a restoration estimating professional, you will want to ensure that they are Xactimate certified. 

2) Restoration estimating professionals will help speed up the claims process. 

3) A restoration estimating professional knows how to write estimates for: 

  • Fire Restoration. Fire restoration estimates can be very complex. They will need to include all parts of a fire restoration job from start to finish. The fire restoration estimating professionals at SERVPRO know the restoration estimating process and will be able to give an accurate restoration estimate.
  • Water Restoration. Water restoration estimates are important because they will detail the extent of water damage done in your home or business. Inside the water damage estimate, an insurance adjuster will know what caused the water damage, the amount of labor needed for the job, and an itemized list of materials.
  • Mold Remediation. A mold remediation estimate will give details on the type of mold present in a home and all required to properly remove the mold issue.
  • Reconstruction. A reconstruction estimate will detail what materials are required to put a home or business back as if the damages never occurred. In most cases, a property owner will be delighted to find out that their home will receive a remodel that is better than what was there before the disaster occurred. 

Wrapping up

If you have ever had to deal with the restoration estimate professionals at SERVPRO, then you know what a wonderful experience it is. The damage restoration estimating professionals at SERVPRO of Downtown Atlanta have gone through extensive training and are Xactimate certified. When you choose SERVPRO, you will be provided with a restoration estimate that includes all the information and details necessary for your insurance company. 

Our restoration estimating professionals have put together thousands of restoration estimates and are skilled and knowledgeable in the restoration industry. So whether it's your home or your business, our disaster restoration experts can make all of the difference in the world when you're trying to get back on track after a disaster. 

We hope you enjoyed learning about the 3 reasons hiring restoration estimate professionals are important after a disaster occurs. Please contact us today if you are interested in learning more about the restoration estimating professionals at SERVPRO of Downtown Atlanta.

3 Signs of Roof Storm Damage: Steps In Handling The Situation

7/14/2021 (Permalink)

Roof storm damage shown by damages shingles Contact the most reliable team of storm damage professionals in Atlanta today!

A homeowner may be left with roof storm damage after a rough storm passes through Atlanta.

Roof storm damage can be problematic for any Atlanta homeowner. Fortunately, we have good news, filing a homeowners insurance claim will cover the costs of the roof storm damage when it occurs. In the following blog post, we will be going over three common signs indicating a roof has undergone storm damage and steps to properly handle the roof storm damage situation.

3 Signs of roof storm damage

In the event of a storm, there will be three common signs that indicate a roof has undergone storm damage:

1) Roof leaks 

A roof leak is a roof storm damage indicator that is quite noticeable. If roof leaks are present, the roof needs to be repaired as soon as possible.

A roof leak will bring either a small or large amount of interior water on the attic floor below the roof. As a result, you will start to notice a puddle forming and wet insulations throughout the attic.

2) Water stains on the ceiling and interior walls

Ceiling and wall water damage from roof leaks is a very common storm damage sign.

Water stains will be present on your ceiling and walls, especially directly under where the roof storm-damaged areas. Ceiling water spots are often caused by roof leaks ignored for an extended period. Ceiling and wall water stains need to be properly restored by an Atlanta water cleanup company and should not be fixed by simply applying new paint.

3) Broken or missing shingles

Broken and missing shingles is the most common telltale sign of roof storm damage.

It is essential to inspect the areas surrounding your home for missing shingles when completing a roof inspection. If you find signs of damaged shingles, it's time to call an Atlanta restoration company for assistance!

Structural damages caused by roof storm damage

A homeowner needs to be aware of the structural issues caused by roof storm damage can begin within 72 hours after the damage took place. Structural issues can weaken a property's structure through mold growth and wood rot. In the worst-case scenario, when roof storm damage is left untreated, it can lead to roof collapse.

Steps in handling roof storm damage

When you notice the above warning signs of roof storm damage to your home, then it is important to contact restoration professionals as soon as possible. The sooner roof storm damage is addressed, the less likely it will become more severe. Here is a list of steps in handling storm damage:

  1. Ensure the safety of members of the home
  2. Inspect your attic and the surroundings for signs of roof storm damage.
  3. Contact storm restoration professionals
  4. Contact your home insurance company
  5. Document all damages through pictures and videos
  6. Be patient with the process and have a roofing contractor inspect your roof

Contact the roof storm damage professionals at SERVPRO.

The IICRC certified professionals at SERVPRO of Downtown Atlanta are here to help after a storm leaves roof damage. Our restoration professionals have seen roof storm damage of all types and severity, so you can trust that we will restore your property "Like it never even happened."

When you call our 24/7 emergency hotline, you will be granted a team of highly trained professionals that will help you mitigate, restore, and rebuild your damaged property. To go the extra mile, we can even help you communicate with your insurance company so that you can get the repairs that your property deserves.

Don't hesitate to contact us for any further questions on our roof storm damage restoration services!

5 Ways SERVPRO Guarantees Fast Response Times When Disaster Strikes

7/7/2021 (Permalink)

Fast response time Contact the fast emergency responders at SERVPRO today!

A fast response can result in less overall damages.

When disaster strikes, fast response times are essential. Your home or business is in a state of chaos, and you need the professionals to come help fix the problem as fast as possible. SERVPRO has been helping the residents of Atlanta clean up after disasters since 1967, and the professionals know how important it is to respond quickly. This blog post will give 5 ways the professionals at SERVPRO of Downtown Atlanta guarantee fast response times and why they are crucial when disaster strikes!

When is fast response essential in property restoration?

There are three main types of restoration disasters that the professionals at SERVPRO will always prioritize a fast response:

  1. Water Damage
  2. Fire Damage
  3. Mold Damage

These three types of restoration disasters need to be responded to quickly because the damages will become more severe if left to sit for too long. The professionals at SERVPRO of Downtown Atlanta have witnessed first-hand water damage situations that were left sitting for too long and resulted in mold damage issues.

You are fortunate if you have never experienced a mold issue because mold damage caused by a water loss can develop into structural issues that cause the building to become weak.

The IICRC has trained water damage professionals at SERVPRO on the best way to avoid structural issues, and the number one way to do so is to have fast response times when disaster strikes.

5 Ways SERVPRO has fast response times

1) Our equipment and vehicles are always ready

The professionals at SERVPRO of Downtown Atlanta understand how essential it is to be prepared for any disaster. Our team members follow a quote by Benjamin Franklin that states, "By failing to prepare, you are preparing to fail." We follow this quote by ensuring that we are always organized and have our equipment and SERVPRO trucks ready to tackle any size restoration project.

2) We offer 24/7 services 

SERVPRO understands that a disaster can strike at any hour of the day. To ensure fast response times, we always have a crew ready to respond to a disaster. Night or day SERVPRO of Downtown Atlanta will be there.

3) Local professionals 

All of the SERVPRO professionals live in the greater Atlanta area. Part of our hiring process includes ensuring that the crew member lives nearby for the availability to be at a property fast when disaster strikes.

4) Utilizes a CRM

Once a customer calls for emergency services, a representative will track all of the disaster loss notes in our Customer Relationship Management (CRM) software. Utilizing CRM software ensures that all of our crews are organized and well informed on what disaster restoration services are needed. In addition, our CRM system allows all of a customer's information to be in one location. Without using a CRM, a lot of time would be wasted by having to communicate the same information multiple times.

5) Many available service crews.

Atlanta is known to have their fair share of heavy rainstorms that can cause flooding to multiple properties. As a result, we have employed multiple crews to ensure that the professionals at SERVPRO of Downtown Atlanta are providing fast response times to any property owner in need of services during a storm event.

Concluding thoughts

We hope you enjoyed learning about the five ways the restoration professionals at SERVPRO of Downtown Atlanta guarantee fast response times for those living in Atlanta.

The next time you see one of our SERVPRO professionals, go ahead and ask who they think is the fastest emergency restoration response team in Atlanta. Don't be surprised when they tell you they are; all of our professionals take pride in delivering quality and fast restoration services.

Contact us today if you are looking for fast property restoration services!