Recent Why SERVPRO Posts

3 Reasons to Hire Restoration Estimate Professionals After a Disaster Happens

7/21/2021 (Permalink)

a printed xactimate estimate Contact the best restoration estimators in Atlanta today!

A restoration estimating professional knows how to design an estimate for an insurance claim. 

When a home or business has experienced a fire/water/mold disaster, they will need to call for immediate help. However, a property owner should be wary in calling any Atlanta contractor to perform the restoration work. Not all contractors know the process to file an insurance claim or have the proper training to create a restoration estimate for insurance adjusters. 

A restoration estimate professional can provide you with many benefits when a disaster strikes your home or business. They will be able to survey the damage and give you a detailed restoration estimate, saving you time and money during the restoration process. In addition, they will also be able to help prepare a customer for potential insurance claims that could arise from the disaster recovery efforts. In this blog post, we'll look at 3 reasons why hiring restoration estimate professionals is so important!

The best restoration estimating software 

Currently, the best restoration estimating software is Xactimate. Xactimate is a restoration estimating software that restoration estimators and insurance companies use. Xactimate makes the process of giving an accurate restoration estimate much more efficient, allowing customers to get back on their feet as soon as possible!

3 reasons to hire restoration estimating professionals

1) A restoration estimator knows how to develop an estimate that ensures customers are not getting taken advantage of by insurance carriers. When looking to hire a restoration estimating professional, you will want to ensure that they are Xactimate certified. 

2) Restoration estimating professionals will help speed up the claims process. 

3) A restoration estimating professional knows how to write estimates for: 

  • Fire Restoration. Fire restoration estimates can be very complex. They will need to include all parts of a fire restoration job from start to finish. The fire restoration estimating professionals at SERVPRO know the restoration estimating process and will be able to give an accurate restoration estimate.
  • Water Restoration. Water restoration estimates are important because they will detail the extent of water damage done in your home or business. Inside the water damage estimate, an insurance adjuster will know what caused the water damage, the amount of labor needed for the job, and an itemized list of materials.
  • Mold Remediation. A mold remediation estimate will give details on the type of mold present in a home and all required to properly remove the mold issue.
  • Reconstruction. A reconstruction estimate will detail what materials are required to put a home or business back as if the damages never occurred. In most cases, a property owner will be delighted to find out that their home will receive a remodel that is better than what was there before the disaster occurred. 

Wrapping up

If you have ever had to deal with the restoration estimate professionals at SERVPRO, then you know what a wonderful experience it is. The damage restoration estimating professionals at SERVPRO of Downtown Atlanta have gone through extensive training and are Xactimate certified. When you choose SERVPRO, you will be provided with a restoration estimate that includes all the information and details necessary for your insurance company. 

Our restoration estimating professionals have put together thousands of restoration estimates and are skilled and knowledgeable in the restoration industry. So whether it's your home or your business, our disaster restoration experts can make all of the difference in the world when you're trying to get back on track after a disaster. 

We hope you enjoyed learning about the 3 reasons hiring restoration estimate professionals are important after a disaster occurs. Please contact us today if you are interested in learning more about the restoration estimating professionals at SERVPRO of Downtown Atlanta.

5 Ways SERVPRO Guarantees Fast Response Times When Disaster Strikes

7/7/2021 (Permalink)

Fast response time Contact the fast emergency responders at SERVPRO today!

A fast response can result in less overall damages.

When disaster strikes, fast response times are essential. Your home or business is in a state of chaos, and you need the professionals to come help fix the problem as fast as possible. SERVPRO has been helping the residents of Atlanta clean up after disasters since 1967, and the professionals know how important it is to respond quickly. This blog post will give 5 ways the professionals at SERVPRO of Downtown Atlanta guarantee fast response times and why they are crucial when disaster strikes!

When is fast response essential in property restoration?

There are three main types of restoration disasters that the professionals at SERVPRO will always prioritize a fast response:

  1. Water Damage
  2. Fire Damage
  3. Mold Damage

These three types of restoration disasters need to be responded to quickly because the damages will become more severe if left to sit for too long. The professionals at SERVPRO of Downtown Atlanta have witnessed first-hand water damage situations that were left sitting for too long and resulted in mold damage issues.

You are fortunate if you have never experienced a mold issue because mold damage caused by a water loss can develop into structural issues that cause the building to become weak.

The IICRC has trained water damage professionals at SERVPRO on the best way to avoid structural issues, and the number one way to do so is to have fast response times when disaster strikes.

5 Ways SERVPRO has fast response times

1) Our equipment and vehicles are always ready

The professionals at SERVPRO of Downtown Atlanta understand how essential it is to be prepared for any disaster. Our team members follow a quote by Benjamin Franklin that states, "By failing to prepare, you are preparing to fail." We follow this quote by ensuring that we are always organized and have our equipment and SERVPRO trucks ready to tackle any size restoration project.

2) We offer 24/7 services 

SERVPRO understands that a disaster can strike at any hour of the day. To ensure fast response times, we always have a crew ready to respond to a disaster. Night or day SERVPRO of Downtown Atlanta will be there.

3) Local professionals 

All of the SERVPRO professionals live in the greater Atlanta area. Part of our hiring process includes ensuring that the crew member lives nearby for the availability to be at a property fast when disaster strikes.

4) Utilizes a CRM

Once a customer calls for emergency services, a representative will track all of the disaster loss notes in our Customer Relationship Management (CRM) software. Utilizing CRM software ensures that all of our crews are organized and well informed on what disaster restoration services are needed. In addition, our CRM system allows all of a customer's information to be in one location. Without using a CRM, a lot of time would be wasted by having to communicate the same information multiple times.

5) Many available service crews.

Atlanta is known to have their fair share of heavy rainstorms that can cause flooding to multiple properties. As a result, we have employed multiple crews to ensure that the professionals at SERVPRO of Downtown Atlanta are providing fast response times to any property owner in need of services during a storm event.

Concluding thoughts

We hope you enjoyed learning about the five ways the restoration professionals at SERVPRO of Downtown Atlanta guarantee fast response times for those living in Atlanta.

The next time you see one of our SERVPRO professionals, go ahead and ask who they think is the fastest emergency restoration response team in Atlanta. Don't be surprised when they tell you they are; all of our professionals take pride in delivering quality and fast restoration services.

Contact us today if you are looking for fast property restoration services!

#1 Reason Why SERVPRO Cleans Their Restoration Equipment After Each Job

6/9/2021 (Permalink)

clean equipment at a water damage job Contact the certified team that always shows up with clean equipment!

Learn why SERVPRO always shows up with clean equipment

In the business of disaster restoration, SERVPRO is a name you can trust. The team at SERVPRO of Downtown Atlanta is known for its high standards and commitment to quality. Whenever you work with our team, you will see that each of our SERVPRO heroes takes pride in their work - from providing exceptional customer service to wearing shoe covers at each job. We don't often share one secret with everyone; it's our dedication to keeping up with IICRC industry standards by cleaning all of our equipment after every single job!

Equipment found at a restoration job site.

When your home has a water disaster, you will see two main pieces of restoration equipment, a dehumidifier, and an air mover. SERVPRO's most important goal at a water restoration job is drying out the home and preventing mold from developing.

The first step to prevent this is by using an industrial dehumidifier that blows dry air into the damaged area and pulls moisture and humidity out.

The second piece of equipment you will see is our air movers. Air movers are big fans that move water molecules into the air. The more water molecules move, the more effective a dehumidifier will perform.

Other equipment

  • Moisture meters
  • Air scrubbers

Why we clean our equipment after each job

The reason why SERVPRO cleans all of the used restoration equipment after each job is to prevent cross-contamination.

There are three substances we always want to prevent from cross-contamination:

  1. Asbestos
  2. Mold
  3. Bacteria

How does cross-contamination occur in the restoration industry? 

Cross-contamination will occur when a substance from one job site transfers to another. Cross-contamination can occur when a piece of equipment is used multiple times at different properties. The best way to avoid cross-contamination from happening is to ensure all equipment is cleaned after each job.

How to clean restoration equipment?

At the end of every job, SERVPRO technicians will clean their equipment. As we mentioned, cleaning is essential to prevent cross-contamination but also because it's critical to keeping our restoration equipment in good shape.

So our equipment looks as clean as our trucks; we have a rigorous cleaning process to remove all traces of a previous property disaster. Our cleaning process takes time, but it is worth it because it prevents us from repairing or replacing equipment constantly.

We clean our restoration equipment by spraying a SERVPRO standard disinfecting solution and using a rag to wipe it down.

Different types of restoration equipment will need to be taken apart fully after a job that can lead to cross-contamination. Taking apart equipment and then cleaning it will take some time, but we know it is necessary. We also avoid cross-contamination by not reusing rags and wearing disposable gloves.

Contact SERVPRO for emergency restoration

When you have a disaster at your property, you can trust SERVPRO of Downtown Atlanta because we have developed rigorous processes allowing us to be ready for any size disaster. As you have learned today, we aren't a typical restoration that will show up with just any equipment to a damaged property; when we show up, you can count on our equipment being cleaned and professionally inspected to avoid cross-contamination.

Go ahead and take a look for yourself the next time you contact the team at SERVPRO of Downtown Atlanta for disaster restoration services. We can guarantee you will see restoration equipment that is clean and ready to perform.

SERVPRO Uses Plastic Containment Walls For Further Protection

4/14/2021 (Permalink)

Close up of plastic used for plastic containment walls We use plastic containment to avoid the spread of mold spores.

Plastic containment walls help keep unwanted dust particles out.

Unwanted contaminants can quickly spread through a property during renovation, remodeling, restoration, repairing, or demolition. To avoid contaminants from spreading, restoration contractors need to install an appropriate containment barrier structure to keep their customers satisfied and remain compliant with government and regulatory authorities, including the EPA and OSHA.

Dust particles must be contained during a restoration project. Depending on the job, temporary walls can be constructed from materials such as drywall and plastic. When it comes to asbestos and mold removal, the professionals at SERVPRO will install plastic sheeting to contain all affected areas.

Why does SERVPRO use plastic containment walls?  

A worksite with containment walls built will often be separated from vulnerable occupied areas during restoration and renovation procedures. Workplace staff and homeowners should trust temporary wall containment systems to avoid the spread of dust and contaminants. 

Containment walls are simple to install and enable operations to proceed uninterrupted. SERVPRO prioritizes their customer's safety above anything else. Keeping that in mind, we prefer to use plastic containment walls over allowing the spread of contaminated materials. 

Plastic containment walls help keep unwanted dust particles out.

Plastic containment walls are an essential part of the process when it comes to reducing construction dust. Unfortunately, public understanding of recent developments in dust containment wall technology tends to lag behind reality, leading to lost opportunities.

When it comes to keeping dust in control, plastic is your best friend. Building a plastic-containment wall acts as a sound dust barrier, preventing dust from spreading within the property. These barriers not only keep air contaminants and dust away, but they also cut down on time and money on post-construction cleanup.

When should plastic containment walls be built?

Plastic containment walls should be built during a restoration project; dust control is critical for workers' safety and the proper operation of machinery. You will find the professionals at SERVPRO create plastic containment walls during restoration projects like mold remediation and asbestos abatement to adequately contain dust particles. 

Another type of containment wall

Containment/barrier management comes with a variety of options. A thorough understanding of the solutions is needed to choose the best choice for a project. Another type of containment wall is one that is made of drywall.

For years, drywall walls have become the go-to temporary containment solution. These walls are made of sheetrock and metal studs, and they take hours, if not days, to install, causing significant disruption to inhabited areas. 

Include an air scrubber inside your containment wall 

An air scrubber is a form of air circulator that draws a room's air through a series of filters to minimize gas and particle levels before emitting filtered air out the other side. The airflow rates are adjusted so that the containment is kept at a positive pressure, preventing contaminants from entering. An air scrubber keeps potentially dangerous contaminants out of appliances and restoration equipment.

Contact SERVPRO for restoration repairs.

As you have learned throughout this post, installing plastic containment walls is essential to avoid the spread of unwanted particles. If you are looking for professional assistance to install the very best, lightweight, easy-to-install plastic containment walls, then SERVPRO is the most reliable option for you. SERVPRO of Downtown Atlanta is a renowned company, and it has been serving customers in Atlanta since 1967. Our experts are skilled and have years of experience in the restoration industry. Contact us today! 

Quickly Get Back To Normal Life - 6 Steps in the Home Insurance Claims Process

3/1/2021 (Permalink)

Servpro professional working on a home insurance claim Contact the restoration professionals today to help with your home insurance claim!

Learn how SERVPRO can help you with your home insurance claim!

A home insurance claim can become an emotional process, depending mostly on the amount of damage present. Understanding your insurance policies and how to file a claim with your home insurance company will let you decide what to do next and (hopefully) squash the tension. 

In this blog post, we will go over how the home insurance process typically goes and how you can get back to normal life before the disaster happened.  

6 essential steps in the home insurance claims process

When a disaster happens, the first thing your need to do is collect evidence; take pre mitigation pictures, and make videos of all of the damage to your property. The images that you take will help your insurance adjuster understand what exactly needs replacing. 

  1. Call your insurance company as soon as possible so that they know about the loss.
  2. Meet with your insurance adjuster: Throughout the restoration process, the adjuster will help with all inquiries, details, or reassurance at any time. 
  3. Protect what remains: Do not put yourself in any danger, but save any undamaged items. 
  4. Submit a list of your items that were destroyed or damaged. Share the list, along with each item's worth, with your adjuster. Having the damage written gives them a clear understanding of what needs to be done & how much it would cost to do it.
  5. Your adjuster will help you get estimates to restore and rebuild what has been destroyed, and they will typically consult with a contractor who will work on your house. 
  6. Start the restoration process.

We understand that your insurance company needs to be in the loop when a disaster happens to your property. In many cases, you need to act fast, and the best course of action will be calling the IICRC certified professionals at SERVPRO to help you mitigate the situation.

We have experience working with all insurance companies. In fact, we are a preferred restoration vendor for many of the leading insurance companies! 

Before you call SERVPRO do the following:

Find out your insurer's time limit

Your insurance contract will provide specifics about how much time you are allowed to take to file a claim, and most states have rules and time limitations for both you and the insurer to keep the procedure moving. The key is to ensure that all the necessary paperwork is given within the time constraints mentioned in your policy.

Take precautionary measures and substantiate the losses

If a delay would lead to additional damage, don't wait for your adjuster to make the first move. Contact a restoration contractor, like SERVPRO that can cover a damaged roof with plastic tarps to keep additional damages from occurring.

Keep track of additional costs

When your home is damaged to the extent that it is uninhabitable or unsafe, make sure to track all meals, hotel, and associated expenses, keep receipts so that you can be compensated. Many insurance policies provide loss-of-use coverage for these expenses.

SERVPRO can help you file your home insurance claim

In the industry, SERVPRO is a renowned company, and it has been serving clients since 1967. SERVPRO is aware of how daunting filing a claim after you have suffered loss can be. Rely on us for the job; we can take care of it all from restoration to rebuild. 

SERVPRO of Downtown Atlanta can provide an itemized inventory of all of your belongings that were damaged. We will provide you and your insurance adjuster with a report and pictures of items that were damaged. We provide our customers with accurate, fast information needed to make sound decisions. Call us for 24/7 emergency services.

Mold Removal Services In Stone Mountain GA

11/23/2020 (Permalink)

SERVPRO Professional cleaning mold in Stone Mountain home Contact SERVPRO for mold cleaning in Stone Mountain GA

Mold damages need to be handled by professionals

Mold can find its way inside your Stone Mountain home no matter what the outdoor temperatures are. Within a matter of days, mold can start growing on walls, toys, and clothes. Your house and the things in it will go from prized possessions to musty relics in a short time frame. 

The CDC highly recommends that you get professional mold removal services when you notice mold in your home. You can trust SERVPRO of Downtown Atlanta, a renowned mold damage company near Stone Mountain, GA, to ensure the highest quality work!

What Is Mold?

Mold is a kind of fungus that can be formed both indoors and outdoors. Mold produces spores that can move in the air and have the potential to cause serious problems. Mold quickly grows on materials like fabric, wood, glass, paper, and even plastic, meaning that most household items are prone to mold damage

The problem with mold is that it can come inside your home in several ways. It can infiltrate through air vents and windows, attach to people or clothing. SERVPRO mold damage professionals know that mold will quickly grow in areas where flooding or water damages have occurred. When there is water damage in your home, you will find that mold grows in places where the air cannot circulate, such as behind cabinets. 

Why Should You Get Professional Help?

One of the most fundamental reasons for mold growth in Stone Mountain is damage caused by water leaks. SERVPRO will ensure that all the water damage is restored and mold is removed from the premises so that our mold damage customers can maintain a healthy lifestyle. When you hire SERVPRO of Downtown Atlanta, they will take the following steps to ensure clean and safe living conditions:

  • We make sure that our clients receive professional mold assessment to find and fix the root of the mold problem to prevent any future issues. Whether it is the water damage causing mold damages, or any other reasons, we will professionally assess it and fix the issue for you!
  • SERVPRO ensures that the mold in the premises is adequately treated with an antimicrobial, preventing future mold problems. Our IICRC trained staff will clean all the affected areas and use professional equipment to prevent further mold formation.
  • Apart from just mold restoration, we will also give our customers expert advice to prevent future mold buildup in the house, such as water damage prevention. 

Professional Mold Remediation in Stone Mountain GA

SERVPRO of Downtown Atlanta is a certified mold restoration firm and has all the experience and knowledge to ensure complete customer satisfaction. With the use of state-of-the-art technology and equipment, our customers will get what they deserve - the absolute best. If there is any damage, whether it is water or mold, we will ensure that your property is restored in as little time as possible. 

Our mold removal experts in Stone Mountain, Georgia, are just a call away; make your property a safer place to live. 

Call us at (404) 835-0200.

More about Stone Mountain GA

SERVPRO Gym Disinfecting And Deep Cleaning In Atlanta

8/10/2020 (Permalink)

Atlanta commercial gym disinfecting It is essential it is to keep staff and members safe from airborne pathogens.

SERVPRO of Downtown Atlanta has taken the time to understand the best way to disinfect commercial gyms 

How does SERVPRO disinfect an Atlanta Gym? 

Some customers are not aware that SERVPRO does commercial cleaning as well as restoration services. Since the Coronavirus hit the United States in March of 2020, we have been the go-to company for commercial gym cleaning and disinfecting. 

When we get your initial call, we will send out a designated project manager to evaluate your gym space to see how your building has been affected and make a plan to best disinfectant your gym equipment. 

Once we understand the scope that comes with disinfecting your commercial gym, we will then send out a designated crew who has been adequately trained to disinfect all of your commercial gym equipment properly. 

Equipment Used to Disinfect Gym Equipment 

There is no need to research the best disinfectant for gym equipment because SERVPRO of Downtown Atlanta has all the equipment and products necessary to clean the most extensive damage to a gym. When you hire us, you will see our crews with foggers purify the air and disinfecting spray that has been verified by the CDC.  

Disinfecting a gym is not something that should be handled by your normal janitorial services because there has been extensive training that goes into making your property certified SERVPRO cleaned

What is Certified SERVPRO Cleaned? 

Certified SERVPRO Cleaned is a defensive cleaning program that we offer to business and commercial locations to address the COVID-19 pandemic. As stated above, our proactive viral pathogen cleaning program goes well beyond typical janitorial and carpet cleaning. When you decide to make your gym members and staff safe by choosing your property to be Certified SERVPRO Cleaned, you can rest assured that you’ve selected a higher cleaning standard to battle airborne pathogens

Lowering Gym Downtime

If and when you have suspected that your facility has been in contact with Covid-19, it is best to make sure that your property is free of pathogens. In some instances, we have heard of local Atlanta Gyms closing until the deep cleaning takes place. Anytime your gym is closed, it means a loss of revenue for the business.

Calling in the SERVPRO Institute of Inspection, Cleaning, and Restoration Certification (IICRC) accredited technicians.

SERVPRO Of Downtown Atlanta helps your business get back on track quickly. Our team is available 24/7 to provide emergency cleaning to your property. 

You own a gym to keep people healthy and happy, and we run a restoration business to keep your business healthy and happy. Calling in cleaning professionals ensures the work gets done in a timely and professional manner: which is essential to keep all members and faculty staff safe. 

After we perform our deep cleaning services to make your Atlanta gym certified SERVPRO Cleaned, you will gain access to signage that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. On all of our signs, we add the day, month, and year so that your guests will know that you have chosen your gym to be Certified SERVPRO Cleaned

Call SERVPRO of Downtown Atlanta for all of your commercial gym cleaning services. We are available 24/7 and have the experience to tackle any size disaster. 

Call us at (404) 835-0200.

More About Atlanta 

How Does Attic Mold Spread Into The House?

8/3/2020 (Permalink)

Mold in Atlanta Attic We are ready to clean any size mold job!

Hypothetically speaking, let us say that a leaking roof was the cause of water damage in an Atlanta home's attic. The homeowner did not notice the water damage for months before they began to smell a mildew smell throughout the house. Within a few days, the homeowner found drywall mold on parts of their ceiling. How did the mold spread? 

SERPVRO of Downtown Atlanta has encountered countless stories on mold spreading through a residential home or business. In this blog post, we will be analyzing when mold spores spread. 

To get started, we need to analyze the critical question:

How does mold spread?

When water damage occurs, it needs to be repaired immediately to avoid the possibility of fungus growth. Soggy and wet materials to a home's structure are a clear sign that mold could begin to develop. Attics are a great place from mold growth because of the warm, damp, and dark environment. 

An attic environment allows mold spores to reproduce quickly and take over the premises. As the microbes begin to breed and seep into the porous materials, they will start to make way into any other wet materials that they can find. 

Typically, the homeowner will have 24 to 48 hours before contamination begins. Full infection won't stop until the active growth has been cleaned and removed. When mold is present, it is best to eliminate wait time so that the spores do not multiply and eat away at the building's structure.

How Does Mold Spread Through The House? 

Mold can carry to other sections of a home through the air conditioner and the movements of people and pets. The more time the mold has to spread through the house, the more advanced the mold cleaning job will be. When SERVPRO performs a mold job, it will begin by cutting off the air supply and establishing a tightly sealed barrier. In some cases, mold damage professionals will have to clean the mold out of ducts after the initial cleaning. 


Most customers are not aware the mold exists everywhere. Tiny spores are so small, making it not evident that they are all around us. Mold spores are harmless on their own and are continuously moving into the rooms through your clothing, and appliances. Whenever a homeowner opens windows, and doors mold is being brought in from the outside. Mold becomes an issue when spores are given a chance to grow due to warm, damp environments. 

If you suspect that there is mold present in your home, it is best to get it remediated as soon as possible rather than wondering why does mold spread. Mold damage can cause severe damages to a home. Our crew has handled mold clean up jobs where mold has spread to every room of the house. When mold damage is severe, restoration professionals are left with no choice but to gut the home.  

Call SERVPRO of Downtown Atlanta for all of your home mold remediation services. We are available 24/7 and will leave your home, "Like it never even happened." 

Call us at (404) 835-0200.

More About Atlanta 

The Best Graffiti Removal Techniques

7/13/2020 (Permalink)

Atlanta Graffiti damage  Our staff will remove any damage or graffiti damage to your property

There are plenty of talented graffiti artists in Atlanta, but it seems like 70% of the time, graffiti is trash vandalism. If your Atlanta property has recently been "tagged,” do the following Graffiti Removal Strategies and Techniques:

When our SERVPRO professionals get the call to clean up a vandalism job, we must inspect the property to ensure there is no other significant damage. We have to examine the materials used, and the surfaces, to make sure we are using the proper equipment needed to remove the vandalism properly. 

Is the damage Permanent?

First off, our professionals will determine whether the graffiti was done with permanent agents like paint. We have seen some graffiti agents that are made to wash off with water or a pressure washer. A permanent graffiti art piece will need a more robust solution and labor hours.

Different Strategies for Different Surfaces 

Different kinds of surfaces require different graffiti cleaning strategies. The two surfaces that vandalism typically affect are smooth and rough.

Smooth Surfaces

Removing graffiti is a little easier on smooth surfaces like metal and glass. If you are looking to try to do this yourself, we recommend testing the area with soap and water. If you can see the paint beginning to come off, you know that there is no need to purchase any harsher cleaners. A rag with elbow grease should be enough. Continue to scrub with cleaner until the vandalism has been completely removed.

Rough Surfaces

Rough surfaces are a common target for graffiti artists. The artists like these materials because of the space on sides of the building, especially when it is bricks or cinder block types of materials. A recurring issue that we have found is that when the permanent paint has been removed, an ugly blotch remains on the damaged surface, leaving evidence of vandalism. If your property is left with visible damage, we recommend hiring a company that can paint over it. 

SERVPRO Solvents and Cleaners for Removing Graffiti

In the case that a Graffiti job is too tough to remove on your own, consider hiring our certified professionals to use commercial-grade graffiti removers for tough jobs. We follow all safety measures to keep our professionals safe and your employees. For starters, we equip our staff with respirators and make sure that the areas are well-ventilated. 

Due to the chemicals needed to remove graffiti being highly flammable, eye and respiratory protection are also required. In case of an emergency, all of our professionals have a first aid kit in their SERVPRO trucks. Safety is our top priority!

Graffiti Removal Tips and Brushes 

Please remember that you have a better chance of removing all of the paint if you find the vandalism before the paint is dry. Graffiti will get more challenging to remove as it dries. When you call us, we will use wire brushes, and SERVPRO approved chemicals to remove the damage. Brushes and cleaners are ideal for use on sidewalks and curbs, telephone pools, wooden fences, and smooth stone or brick surfaces.

Closing Thoughts 

Graffiti removal can be costly and time-consuming. It’s usually not as easy as a quick cleaning. However, SERVPRO Atlanta's fast response team is your most effective way to restore your wall, fence, or other property to its original pre-damage appearance. Your property is your most valuable asset. Our team is available 24/7 to help resolve any graffiti damage "Like it never even happened." Call us today at (404) 835-0200.

For more about Atlanta.

When To Call For HELP- Water Damage Restoration in Atlanta

5/18/2020 (Permalink)

Atlanta water damage specialists equipment Call us today! (404) 835-0200

Six Tips to Help You Decide on When to Call Atlanta Water Damage Specialist

Water damage in Atlanta can happen to your home from a storm, flood, and other natural disasters. Some of the DIY homeowners think they can handle the remediation themselves. To save you from future trouble and higher costs, we recommend that you call a company with the licenses, training, and experience, as well as the equipment to handle all Atlanta water damage jobs. 

So...When should you call an Atlanta Water Damage specialist?

1. Do You Know Where The Water Damage is Coming From?

Water damage can occur in many throughout the house. In some cases, the water damage can come from the roof where missing or loose shingles are. Leaking faucets and pipes can cause it. Lastly, a broken sewer connection can cause a category three water loss where the water is highly contaminated. An Atlanta water damage specialist will come out to inspect, and with their advanced technology, they can find things that most Atlanta homeowners might not be able to.

2. Mold Detection

The worst problem with mold is that most homeowners are not aware that there even is a mold problem. Mold is typically in dark places that are hidden from the naked eye. In some cases, mold is sitting behind a piece of furniture that has not been moved in years. When there is water damage that has not been adequately taken mitigated, you can guarantee that mold will be present. 

3. Mold Removal Or Remediation

Since mold spreads quickly, it is important to know that when a homeowner tries to remove mold, and it is not eradicated, mold damage is likely to reoccur. Without a doubt, a water damage specialist is required when mold is present. Highly trained water damage professionals will return your home to a healthy environment. Water mitigation specialists have the sanitizing agents called antimicrobials and processes to eliminate mold from coming back. 

4. Recovering From Water Damage Near Atlanta 

When a large amount of water collects in the basement or crawlspace, it tends to sit there until someone comes down to notice finally. We have had some cases where the water damage has been unnoticed for weeks. If water damage in basement has been sitting for weeks, you must call professionals. Water damage professionals have the equipment and experience to accomplish quick drying times. They also have the disinfectants to remove any wet smell that makes many uncomfortable. 

5. Drying The Entire House Is Necessary

 Water damage surrounding Atlanta means that a storm has passed and that many basements are flooded. A clear indicator is the odor of wet materials. Odor means molds and mildews in most cases.

6. The Sanitation Work

Some of the time, water damage is caused by sewer connections breaking, water heaters leaking, and other plumbing systems breaking apart. Water damage specialists put on special equipment called a PPE to ensure they stay safe from toxins in sewage water.  

Locally Owned Company 

SERVPRO of Downtown Atlanta is strategically located in the heart of Atlanta and is ready to respond quickly to your water damage or mold remediation emergency event. We have the resources and personnel to help any disaster. 

The Dangers in Your Atlanta Home You Don't Know About

5/4/2020 (Permalink)

Mold in Atlanta home We want your home to be a place where you feel safe.

Nancy Nord, the commissioner of the U.S. Consumer Product Safety Commission, once said, "The home is where people feel comfortable and secure, but constant awareness is the key to keeping families safe." She phrased perfectly the balance of owning a home. Of course, it's where you feel safest, and yet it can pose unpredictable threats to you and your family's safety. What kind of risks are most common, though? Well, as professionals in restoration and experts on damage sourced from fire, water, storm, and mold, SERVPRO knows a lot about these potential hazards. We're here to share what we've learned with you to keep your home as safe as you dream it can be.

Each year, on average, 20 million visits to the hospital across the United States are due to accidents involving the home. From a fall to a fire, a burn to a break, there are several sources of danger we need to be more conscious of. In our time in the restoration field, we have seen it all. Risk can be as apparent as an unmaintained basement, with exposed pipes and electrical circuits that threaten children. It can also be as silent as mold, growing from a water leak in the walls, polluting our home's air. While there are regulations to make sure our homes are as up-to-date as possible, what can you do if you don't even know the issue is there?

Here's a story from one of SERVPRO's recent jobs on mold remediation, since it appears to us that mold can be one of the trickiest dangers to avoid.

A busy family, with the size and chaos of the Brady bunch, had no idea that black mold was growing in the wall of their home's foyer. The reason why they had no idea something so dangerous was happening in their own home was because of the way it had started. See, the bathroom above the foyer didn't indicate any damage inside it, leaving them to believe everything was normal. However, there was a crack in the foundation of the bathtub. That meant every time someone took a shower or bath, a subtle amount of water was dripping into the foundation until, eventually, the drywall had become soggy enough for mold to move in. Drywall is one of the most common places for mold to grow, due to its high quantity of cellulose, which creates an exceptional living environment for mold. 

By the time we were called, the black mold was visible. The family was nervous when we arrived because they had no idea how the mold had happened. When mold grows, we tend to believe it's due to a lack of cleanliness or, at least, a lack of awareness. But it's perfectly normal to have situations where water damage can be so subtle we only find out about it when the damage is severe. We had to remove the drywall because once mold grows in drywall, it cannot be repaired. We were also able to fix the break in the bathtub and use our dehumidifiers to clear the remaining moisture out of the air.

Sometimes things are out of our control, even in our safest place to be. That's why SERVPRO of Downtown Atlanta spreads what we know about possible dangers in the home, to protect you and your family. If you're ever in need of restoration for water, fire, mold, or storm damage, give us a call at (404) 835-0200. Let our IICRC trained professionals keep your house safe.

Visit HERE for more information about the city of Atlanta.

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO of Downtown Atlanta is here to help during this time of need during this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Downtown Atlanta,(404) 835-0200


Most Common Place Mold Grows In A Home

2/17/2020 (Permalink)

Drywall sheet Drywall is one of the most common places for mold to grow.

Drywall is one of the most common places for mold to grow, due to its high quantity of cellulose, which creates a great living environment for mold. 

Most of the time when we are called, mold is visible. When mold grows, we tend to believe its due to a lack of cleanliness or, at least, a lack of awareness. But it’s perfectly normal to have situations where water damage can be so subtle we only find out about it when the damage is severe. If the damage is too severe then we will remove the drywall, because once mold grows bad enough in drywall it cannot be repaired. We are also able to clear the remaining moisture out of the air.

Sometimes things are out of our control, even in our safest place to be. That’s why SERVPRO of Downtown Atlanta spreads what we know about possible dangers in the home, to protect you and your family. If you’re ever in need of restoration for water, fire, mold, or storm damage, give us a call. Let’s keep your house safe.


2/10/2020 (Permalink)

Mold Growth Mold spores occur naturally almost everywhere.

Atlanta mold can be a costly condition in your home. Performing regular checks and cleaning the traditional areas with a cleaning agent designed to kill mold and prevent its recurrence can help you keep your home mold-free. If your mold problem gets worse contact SERVPRO of Downtown Atlanta to help.


Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Mold spores occur naturally almost everywhere, both indoors and outdoors. These microscopic spores float along in the air and can enter a home or business through windows and HVAC systems. Consider these facts:

  •   Mold is present everywhere, indoors and outdoors.
  •   Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  •   Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  •   Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  •   Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  •   Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Professional Training of SERVPRO Employees

2/3/2020 (Permalink)

A contractor holding a paper while walking towards a house. You can be confident in the restoration professionals SERVPRO sends to your home.

There are plenty of restoration companies across the country, corporate and locals alike. The most well-known restoration company is SERVPRO, since, firstly, they’re a franchise capable of being owned by anyone, and secondly, they have an extensive training program for their employees. This training program is the core of their professionalism, by ensuring that employees show up to the site of any restoration location with the know-how to make it “Like it never even happened,” as their slogan ensures. The training program covers specific topics, including all types of restoration, such as fire, water, carpet and upholstery, and mold. There are further training courses for active employees who want to further their knowledge of the restoration field. The importance of SERVPRO’s training program is that any employee can engage in several beneficial classes and continue to train beyond the requirement if they chose to. By having a training program in place, SERVPRO can hire anyone dedicated to the work and teach them how to get the job done to SERVPRO’s standards. SERVPRO has been commended for this training program in the past and it’s obvious why. 

In comparison to other restoration companies, SERVPRO has the professional credentials for each of their employees due to the training program they’ve put in place. You can be assured when hiring them, that the SERVPRO employees showing up to your home or building has gone through several hours of training to be able to do the work they’ve come to do for you. That is just one of the great differences between SERVPRO and other restoration companies. 

If you require a restoration professional, hire your local SERVPRO of Downtown Atlanta at (404) 835-0200. SERVPRO of Downtown Atlanta has employees who have gone through the well-known training program of SERVPRO and can offer you the most professional restoration services.