Recent Water Damage Posts

Avoid Water Damage: 5 Items To Never Put Down Your Garbage Disposal

9/15/2021 (Permalink)

Damages left from garbage disposal water leak Contact the SERVPRO professionals to help mitigate garbage disposal water damage!

Garbage disposals can cause water damage when they aren't used properly.

Garbage disposals are a great way to get rid of food waste without having to take it out to the curb. The only problem with garbage disposals is that they can easily malfunction and cause thousands of dollars worth of damage to a home or business.

The professionals at SERVPRO have witnessed firsthand the aftermath of garbage disposal water damage. Knowing what not to put in the garbage disposal can help homeowners avoid expensive property damage.

In this blog post, we have put together a list of five food items that homeowners should never put down in their garbage disposals. So let's get started and avoid unnecessary water damage together!

Recent garbage disposal water damage call.

Last Thanksgiving, the professionals at SERVPRO of Downtown Atlanta received a call after a homeowner attempted to put a leftover ham down the garbage disposal. We have received many unique calls in the past, but this was the first of its kind.

The homeowner put the whole ham down the garbage disposal but then had a clog that backed up three inches of water into the basement. The smartest thing that the homeowner did that day was calling our professionals to come and mitigate the damages to the basement.

Upon arrival, we began extracting the water in the basement and removing the wet carpeting and padding. Within a few hours, we were able to have all the water extracted and strategically placed our drying equipment so that the home could be completely dry in the upcoming days.

We then reached out to one of our preferred plumbing vendors to come and remove the clogged pipe so that future damages did not occur.

In the end, the homeowner was happy with our fast response time and our ability to perform the water damage clean-up accurately.

Avoid garbage disposal water damage.

Using a garbage disposal includes grinding waste that is then drained to either a septic tank or a municipal sewer system. When using a garbage disposal, homeowners should use their best judgment on what they believe garbage disposal should grind up. With that being said, here are five items that should never go down garbage disposal:

1) Coffee Grounds 

Coffee grounds are great for your garden, but don't send them into the garbage disposal! The fine coffee particles will coat anything they touch with a gritty residue that is very difficult to remove without the help of a professional plumber.

2) Eggshells 

Eggshells may seem harmless enough, but you should keep them out of the garbage disposal too. Ground-up eggshells won't cause damage directly to the garbage disposal; however, eggshells become slippery when wet, which could cause major clogs once mixed with other liquids or food.

3) Onion Skins

Onion skins can slip through the garbage disposal and cause a backup in the plumbing piping.

4) Potato Peels

Potato peels do not get minced properly in a garbage disposal. Therefore, it is best to avoid putting potato peels down the garbage disposal to avoid a backup.

5) Grease

Grease should never be placed down the garbage disposal because they turn into a solid form as fats cool. Solid fats can cause garbage disposal water damage and major problems in the plumbing piping.

Garbage disposal water damage mitigation steps

When garbage disposals cause water damage in a home or business, the property owner must know the best course of action to take. The most important thing a property owner can do during a water damage disaster is staying calm. To ensure that water damage is properly mitigated, the professionals at SERVPRO of Downtown Atlanta put together the following list:

  1. Avoid using the damaged sink and garbage disposal until approved by a plumber.
  2. For small water leaks, you can use a mop to remove excess water.
  3. Contact your insurance company to file a claim.
  4. Contact a reliable and trustworthy restoration company.
  5. Document all damages by taking pictures and videos.

The best water damage restoration company in Atlanta

When it comes to water damage clean-up in Atlanta, you will want to contact a restoration company accredited as an IICRC certified firm. The team at SERVPRO of Downtown Atlanta is just that.

SERVPRO of Downtown Atlanta has an A+ rating with the Better Business Bureau and has been the go-to restoration company for commercial and residential property owners throughout Atlanta.

We hope you enjoyed learning about the items to avoid putting down the garbage disposal. Please contact us today if you are in the middle of a garbage disposal water damage disaster. Our crews are available 24/7, 365 days a year, to help mitigate any size disaster.

The Top 5 Causes of a Flooded Basement in Atlanta

8/4/2021 (Permalink)

Flooded basement in Atlanta Contact the professionals at SERVPRO for water extraction services!

A flooded basement needs to be mitigated by certified professionals that are experienced in water mitigation.

Flooded basements are among the most common disasters homeowners face and can be caused by many different reasons. The good news is that you can take steps to help prevent basement floods from happening in the first place! In this blog post, we will talk about 5 common causes of a flooded basement and what you can do to prevent a flood from occurring.

A common scenario

In many cases, we have witnessed homeowners that went on vacation only to come back to find their basement with over a foot of standing water. A flooded basement can be stressful for a homeowner, especially when they have never had to deal with water damage to their home before.

The 5 causes of flooding

1) Water supply line failures (damaged pipes)

A pipe burst or broken sewage line is one of the leading causes of a flooded basement. Water supply lines have been known to burst, especially in colder temperatures. When a pipe bursts, the home's basement may be left with many gallons of water damage.

Most of the time, it will be nearly impossible to know when a pipe will malfunction. However, if you live in an older home, you should consider getting your pipes checked to ensure they are in quality working condition.

2) Storm drainage issues (faulty gutters & downspouts)

Storm damage issues like faulty gutters or damaged downspouts can cause basement water damage. Gutters and downspouts are essential to divert water away from a house. When the gutters or downspouts are broken or clogged, water will tend to pool near the house and may seep into the basement.

To ensure that a basement flood does not occur from storm drainage issues, you should check the gutters and downspouts for damages and clogs once a month.  

3) Foundation leaks 

A foundation leak will occur when basement tiles and the foundation are not properly sealed. A home's basement is susceptible to water damage when there is a foundation crack underground. Excess rainwater will enter through the foundation crack and enter a home leading to a flooded basement.

If you believe that your basement's foundation has poor sealing or a noticeable crack, call a foundation repair company to come out and reseal your basement's foundation. 

4) Malfunctioning sump pumps

A sump pump is used to pump out excess water from a basement during a flood. When damaged, the excess water in the basement home will fill up the sump pump but not pump the water outdoors, leading to a flooded basement.

The best way to avoid a sump pump malfunction is to check your sump pump monthly to ensure that it is in well-functioning condition and free of all excess debris.

5) Hot water tank failure

A hot water tank failure is another cause of a basement flood. The best way to avoid a hot water tank failure is to have your hot water tank tested and maintained by a qualified service technician every six months.

What to do when you have a flooded basement?

The best course of action is to call the professionals at SERVPRO of Downtown Atlanta when your basement has standing water. The professionals at SERVPRO are all IICRC certified and have experience in handling all-size residential and commercial water damage disasters. As soon as we receive your call, we will quickly deploy a team to your property and help you start getting your home and life back together.

Please contact us today for further questions on how we can help you with your home insurance claim.

Hardwood Floor Water Damage | Repair or Replace?

5/26/2021 (Permalink)

Buckling hardwood floor caused by water damage in Atlanta home Quickly contact the professionals at SERVPRO for hardwood floor water damage restoration services!

Hardwood flooring offers many advantages, but trouble begins when it comes in contact with water.

Time is one of the most significant factors when it comes to whether you should replace or repair your hardwood floors after water damage has occurred. The professionals at SERVPRO know the longer water remains on hardwood flooring, the greater the harm. 

You need to act fast when it comes to hardwood floor water damage. If water has been soaking into the hardwood flooring for more than 24 hours, the likelihood of having to replace the entire floor is much higher.

This blog post will go over guidelines and observations on spotting, preventing, and minimizing water damage to your hardwood flooring.

What does hardwood floor water damage look like?

If your wood floor has been affected by water, you may notice single planks cupping or several planks crowning, giving them a hump appearance. When the wood absorbs water, it expands, causing them to buckle. 

Another sign is staining, which will appear as discoloration spots on the hardwood flooring. On your hardwood flooring, you may notice white circles or black spots. Discoloration shows when a hardwood floor's finish has been moderately harmed as a result of moisture build-up.

4 signs of hardwood floor water damages

Water damage takes time to appear; by the time you notice something strange about your wood flooring, water damage has already occurred. Here are four common signs:

  1. Discoloration.
  2. Lifting Nails and planks.
  3. Mold growth.
  4. Cupping and moisture causing the hardwood to buckle.

3 Types of hardwood floor water damage

When it comes to repairing your hardwood floors, there are three distinct types of water to consider: 

1) Clean water: Clean water damage is water that hasn't been contaminated. Clean water is safer to clean up and far less likely to hold bacteria that might cause mold development and bad odors. It is possible that the hardwood floors need to be replaced in a clean water damage situation.

2) Grey Water: Dishwashers and washing machines are the most common sources of this type. Demolition of hardwood floors that have had grey water damage is likely. 

3) Black Water: Black water damage commonly contains sewage, generally caused by an overflowing toilet. Not only does black water smell bad, but it also carries hazardous bacteria. When black water comes in contact with hardwood floors for any amount of time, the hardwood floors will almost certainly need to be replaced.

What equipment is used for hardwood floor water damage?

Hardwood floor water damage needs to be handled by IICRC certified professionals. The goal of a water restorer will be to save the customer's hardwood flooring if possible. Water damage professionals will use drying techniques, including powerful high-end vacuums and air movers, to dry out the floor. Dehumidifiers will be strategically placed to remove all unwanted moisture in the air. 

Call SERVPRO for hardwood floor water damage restoration

If you have hardwood floors in your home, then your biggest enemy is water. When a disaster occurs, our team at SERVPRO is 24/7 ready to mitigate any size damage. 

Here at SERVPRO, we truly understand how devastating it can be to find your home in a water damage condition. We want to be your go-to contact to ease your worries. 


SERVPRO of Downtown Atlanta is a renowned company, and it has been serving the customers in Atlanta since 1967. If you want that shiny hardwood flooring back, then SERVPRO is the most reliable option for you. Our team is fully equipped with advanced tools and has years of experience restoring water damages in Atlanta. Contact us, and we will turn your damaged house into your home again!

How to Clean Water Damaged Furniture

1/4/2021 (Permalink)

water damaged couch A piece of furniture that has been damaged by black water needs to be thrown out.

Depending on the type of water damage, your furniture may or may not be salvageable

When it comes to salvaging the water damaged furniture, it is only the type of water damage that can explain whether your furniture will possibly survive the flood. Salvaging the water damaged furniture must be thoroughly examined before moving forward. The category of water that caused the damage plays a significant role. There are various categories and sources of water leakage, all leaving different impacts. You can sometimes clean water damaged furniture, but it might be worth replacing it in most cases. 

Types of water damages

Whether you own a home or a property, water damage is a serious calamity that needs immediate mitigation and repairs. Here are the three different kinds of water damage that you may face:

Clean water- is the kind of water damage that possesses a lower potential risk as it typically comes from your plumbing system's supply lines. It is the overflowed water due to damaged pipes and is toxin-free. It poses no threat to your health at all. 

Greywater- this is minimally contaminated water that might include some chemicals or toxins in it. It is the overflowed water from your toilets or washing machine, which may or may not be harmful. 

Blackwater- this is the most extreme kind of water damage. This water typically contains toxins causing all damaged furniture to be non-salvageable. Sewage water, groundwater, or seawater are typical examples of black water. Blackwater damaged furniture must be removed from the property immediately. 

What kind of water damaged furniture can be cleaned? 

Water damaged furniture is impossible to clean when the damage is categorized as black or greywater. It is best to always throw out pieces of furniture that have been severely damaged by black and greywater. On the contrary, if you experience clean water damage, your furniture can be cleaned when dried in a short time frame.  

Did you know that furniture made up of solid wood is more likely to be salvaged than upholstered furniture?

Upholstery is challenging to clean up, but you can kill most bacteria or germs by treating it with high-temperature water and an antimicrobial solution. Once it has been professionally treated, it must be dried or appropriately humidified to remove all unwanted moisture.

Water will quickly penetrate the wood and cause harm to wood furniture. In the case that wood furniture has soaked in the water for days, it will become unsalvageable. Wood furniture will need to be professionally analyzed, so the best course of action can occur to clean the water damaged furniture. 

Mattresses are pieces of furniture that absorb water very quickly and can provide a home for mold and bacteria to grow. If the mattress has not been subjected to flooding for an extended period, you might as well throw it out because of the high level of contamination. 

2 DIY steps to drying wooden furniture

Water damaged furniture can be difficult to salvage, and when it comes to wooden furniture, it needs extra care. To properly recover your wooden furniture, you need to follow these set of steps: 

1) Dry the furniture

The first thing to do is dry the water damaged furniture thoroughly by exposing it to the sun. 

2) Use a sander

Wood furniture that has undergone water damage may splinter. If splintering occurs, you can use a sander after drying to give the furniture a smooth finish.


If you have recently had water damage in your home or business, it is best to contact the professionals at SERVPRO. SERVPRO of Downtown Atlanta offers high-quality Water mitigation services to take care of your water damaged furniture with their optimal expertise. Our IICRC certified technicians are on call 24/7, 365 days a year.

4 Steps To Repair Water Damaged Ceiling

12/7/2020 (Permalink)

Water Damaged Ceiling Call Atlanta water damage professionals today!

Home water damages need to be addressed quickly

Water damages can be troublesome. Imagine relaxing in your living room, and then you start to notice water droplets pouring down from the ceiling. 

The IICRC certified professionals at SERVPRO has heard it all when it comes to water damage stories; bathtub overflowing, dishwasher flooding. No matter which type of water damage you’re dealing with, we will provide you with the best and the most accurate solution for repairing a water damaged ceiling. Let’s discuss the solution in detail:

Steps to repair water damaged ceiling

Remember getting worked up from water damage won't do you any good; You have to deal with the situation calmly and take one step at a time. Don’t panic; follow the steps accurately one by one, and you’ll have no problem at all. Without any further ado, let’s start: 

1- Spotting Water Damage

Is there a blistered or discolored spot on your ceiling? Do you notice any peeled regions? It might be a water damaged area! 

Conduct regular ceiling inspections for water damage so that you can avoid any secondary water damages.

2- Identifying Water Source

It can become challenging to find the source of the leakage, especially if it’s coming from distant areas. Many ceiling water damages are the result of a leaky roof damaged by hail or an ice dam. Clogged gutters can also be the culprit. Without getting up in the attic of your home, it will be difficult to tell if your roof has storm damage. 

Indications for roof damage:

  • Insulation is wet in the attic
  • Water appears brown
  • The ceiling is wet after rain

If you have a two-story establishment, water on the first-floor ceiling is most likely from frozen, burst pipe, or other plumbing issues. Look for these signs:

  • Drastic weather change
  • There’s a steady leak
  • Clear water damages 

3- Removal of Damaged Ceiling

You need to remove the damaged portion and dry the area as soon as possible. After removing the water source, you can remove and replace the area of contamination.

You can put on safety goggles and a dust mask to remove all the wet materials. 

It would be best for water damage professionals to repair the water damaged ceiling. Water mitigation professionals will use drying equipment paired with specialty drying techniques to generate enough airflow for removing unnecessary mold growth. 

4- Repairing the damaged part

Now you need to restore the ceiling from the damage. For this, first, make sure of the thickness of the existing drywall. Cut a patch to fit the hole, and then screw the patch into the place on the wall. When you hire the right restoration company will be able to put your ceiling drywall, "Like it never even happened."  

When To Call For Help

You need to stabilize the issue as soon as possible to avoid far spread consequences. If not dealt with in time, water damages can result in faults in the infrastructure of the home and even cause mold damage. Keep in mind that some effects of the damage can take weeks to appear. 

Address the situation calmly, remove the damaged materials, dry the damaged ceiling, repair the ceiling, and know when to call for help.

Call Atlanta water damage professionals immediately if the water damage to your home ceiling gets out of hand. SERVPRO of Downtown Atlanta is a well-known water restoration company in Atlanta and has helped thousands of customers repair water damage. 


Call us at (404) 835-0200.

Who to Call For Water Seeping Up Through the Floor

11/9/2020 (Permalink)

water damage seeping through wood flooring planks We offer advanced water inspection, extraction, and drying equipment!

Some Water Damages Can Go Unnoticed for Months 

Water seepage can cause immeasurable damage to your house, especially if you have hardwood flooring. It can cause the floors to swell up and become uneven, causing severe wear and tear to not only the structure of your house but also its contents. Luckily for you, SERVPRO is a water damage repair company and has been the go-to water restoration company since 1967.  

Water damages come in various forms, and many of these tend to go unnoticed for months. A lone leaking pipe, water damage in the basement, or water through window sills are common examples of damage that may not stir immediate attention. If these problems go unnoticed for too long, more severe problems will arise. It’s necessary to do a regular check of your house to ensure that your home does not have any water damages.

Water seeping up through the floor

Water seeping through the floor needs immediate attention. After all, no one wants their beautiful home to be damaged at the hands of unwanted water.  

If you notice signs of water damage on your home’s floors, then the first thing to do is give SERVPRO a call. SERVPRO knows the appropriate steps to take care of your water damage situation. Before the water damage professionals arrive, you should try to locate the water entry source and contain it as much as possible. 

4 signs of water damage

Pinpointing the existence of water damage is not always easy since its signs come in several different forms. Four of the most common signs include:

1) Spotting

Patches of water stains on ceilings and walls are telltale signs of water damage, especially when the stains are wet and dark. 

2) Wall Damage

Cracking or bubbling paint is also a precursor of water damage as this indicates water pooling up within the walls and resulting in a weakened wall coat

3) High Water Bills

If you’ve experienced a sudden rise in your water bill, then this is reason enough to check for water damage as this could indicate an overlooked leak

4) Damp Smell

Water damage leads to dampness, and dampness has a very noticeable smell, particularly if it accumulates in an enclosed space. So, if you notice a damp or moldy odor coming from your home, then it’s best to get it checked for water damage

What does floor damage due to water look like?

How water damage physically affects your floors will differ depending on the type of floor that you have. Although floor damage by water can happen to any kind of flooring, it is most prone to hardwood flooring. 

There are some telling signs to look for to spot water damage on hardwood floors, such as: 

  • Buckling– separation of the upper layer of the floor from the subfloor
  • Change in Color– any new color formations on your floor, including dark patches, can be a result of growing mold
  • Smell– unpleasant odors are often due to pooling water and mold
  • Crowning– shrinking of the floor caused by a lack of moisture
  • Warping– the appearance of bubbles and cracks in the floor  

As for carpeted and tiled floors, water damage will appear as water seeping through the floor and cause pooling. 

Ways water can enter the home

When looking at water damage and repair, it’s imperative to know how water can enter your home in the first place. After all, if you know the source of entry, then prevention is more effective. 

Here are some common ways water enters the home: 

  • Foundation Cracks– this takes place on the basement floor where excessive pressure pushes up water to the surface
  • Window Sills– if your house is exposed to excessive moisture levels, this may cause water to accumulate in the window sills. Water from window sills can then seep down to the basement and effect flooring and walls 
  • Foundation Footer– if there is a gap left between the footer and its adjoining surface, then this can act as an entryway for water

SERVPRO can restore water damage to flooring

If you’re experiencing water damage to your home, then there’s only one thing to do: call SERVPRO of Downtown Atlanta. Masters at going about water damage repair, they will have your home back to new instantly. 

With their IICRC trained team of water restoration experts and 24/7 availability, SERVPRO is the perfect choice for all your home water restoration needs. Once you get in touch with them, they’ll guide you about how to prevent further damage as they rush to the scene.

And the best part is that their service is 100% reliable as they use state-of-the-art equipment to restore any area, no matter the size.

5 Tips To Prevent Atlanta Sewer System backup

10/26/2020 (Permalink)

Atlanta sewage system backup Sewage Backup or Toilet Overflow? Call Us Today – (404) 835-0200

Trust the professionals at SERVPRO to clean up the dirty water from Sewage systems backups. 

Atlanta Sewage System History

Did you know that in the 1990s, the city of Atlanta got sued because its sewage system was polluting the Chattahoochee River and other waterways? Since then, the city of Atlanta has been making progress in stopping sewage pollution. They have been doing this by limiting the amount of rain that combines with sewage in their sewage system. 

Heavy rainstorms can overwhelm sewage systems and lead to the sewers releasing untreated sewage. Here at SERVPRO, we have seen the aftermath of heavy rainstorms and sewage backup.

SERVPRO Atlanta Sewage System Backup Cleaning 

SERVPRO is here to help when your Atlanta sewer system has backed up, or your sump pump has failed. Sewage damage will leave a big mess on your hands. A mess that only a professional restoration company can adequately mitigate. 

In some cases, the water damage in your basement is not a sewer backup problem. We have seen some water damages caused by poor soil grading around the exterior of your house. We have also seen water damages from foundations leaks. Whatever the cause, SERVPRO can help. 

Your Atlanta home insurance company may cover a sewage system backup or sump pump failures. The professionals at SERVPRO of Downtown Atlanta have years of experience working with insurance adjusters to ensure that property owners are getting reimbursed the proper amount for their property damage. We will document the complete loss from beginning to end and take a record of the equipment used. 

Even though we love getting new customers, we think it is best to prevent sewer backups in the first place. 

5 Tips to prevent Atlanta Sewer System backup 

Plumbing is one of those things that we often take for granted until something terrible occurs. The following SERVPRO tips can help you prevent an Atlanta sewage system backup.

1) Avoid flushing anything other than toilet paper down the toilet

Items other than toilet tissue can cause a toilet to overflow.

2) Don’t wash grease down the drain

Grease solidifies as it cools, which can clog up pipes and enhance your chances for a sewage backup. It is best to allow hot grease to cool in a safe container and then throw it away with your regular garbage. 

3) Avoid washing oils down the drain 

Oils can cause buildup in your pipes the same way grease can.

4) Check your home for rooting issues 

Shrubs and trees can make their way into your Atlanta sewage system line. A cracked sewage system allows for debris to build up and cause a backup. We recommend calling an Atlanta plumbing professional if you are having issues with tree roots. We have heard many homeowners benefit from replacing their current home piping with plastic piping.

5) Get your Atlanta sewage system inspected regularly 

There are many trained, trustworthy professionals that can give your sewage system an inspection. 

SERVPRO Relationships

SERVPRO of Downtown Atlanta has built relationships with many plumbers and sewage repair companies in Atlanta. Give us a call today for any recommendations.  


SERVPRO is a water damage restoration company in Atlanta with all the training and resources to complete any size job the right way the first time. As mentioned earlier, we have partnerships with insurance companies throughout Atlanta and are available 24/7.

Best Practices For Using A Moisture Meter

9/14/2020 (Permalink)

Moisture to Atlanta Home drywall ceiling Don't try to handle water damages on your own! SERVPRO is here to help!

In this post, you are going to learn how the professionals test the moisture in materials after water damage occurs. There are two different types of moisture meters that SERVPRO professionals use, penetrating and non-penetrating. 

Drywall’s Fight Against Water And Fire Damages 

The main compound in drywall is called gypsum. The reason that this is the main compound in drywall is due to the fact that it has strong fire-resistant qualities. Depending on the temperature of the fire, the drywall will help contain the fire from spreading to further rooms of your home or business.  

Although drywall is known to keep fires contained, it is not the best material when water damage strikes. 

Drywall is extremely porous and readily absorbing. When water gets in contact with drywall, it will act as a dry sponge. Water damage professionals measure the water content in drywall with the metric, moisture content (%MC)

Wet Drywall 

Whenever drywall exceeds even 1%, then the drywall can be considered “moisture-compromised” and in need of either drying or removal depending on the category of water present. 

The SERVPRO professionals know that if there are clear signs of mold, the water restoration company will automatically notify the property owner to remove all damaged drywall.

Water Resistant Drywall 

There is a type of water-resistant drywall called GreenBoard drywall. Greenboard is a water-resistant paper covering that goes on top of the drywall. In severe water damage cases, the water can get behind the paper covering and still damage the drywall forcing a water restoration company to remove all the wet materials. 

During any water damage, it is necessary to act fast and mitigate the affected drywall. Using a moisture meter is the best way to test if moisture is present in your home or business's drywall.

Water Damage Moisture Meters 

To find out the MC% in drywall, the SERVPRO professionals will use a specific moisture meter to test moisture in drywall. In every SERVPRO hero's tool bag, they have moisture meters ready to get accurate results. The moisture meters that the professionals use have a specialized gypsum/drywall scale mode.

How To Use A Moisture Meter

There are specialized moisture detecting devices for drywall. Penetrating moisture meters with a drywall scale setting designed to get accurate moisture readings in the drywall as low as 0.1% MC.

Looking for a moisture meter to use for testing wet drywall? 

Consider the following: 

  • Whether or not the pin moisture meter has a gypsum scale.
  • The accuracy of moisture detection.
  • The length of the penetrating pins; longer pins will test the insulation behind the drywall. 
  • Dual capability of penetrating and non-penetrating meters. 

Penetrating Meters Vs. Non-Penetrating Meters

When it comes to testing the moisture in drywall, the best type of meters to use are penetrating meters. Penetrating meters have pins at the end of them, making testing easy and avoid false positives from moisture in the air. 

Pinless moisture meters can only measure to a fixed depth. In some cases, the SERVPRO Atlanta team has found that thin drywall will throw off the drywalls' accuracy because it reads the space behind the drywall. Water damage professionals will typically use a pinless meter to test the MC% of concrete and other hard materials. 

In the past, we have gotten requests where customers would not like us to use a penetrating meter to avoid damaging wallpaper. Penetrating meters do cause damage to wallpaper because of the small holes. Depending on the amount of damage to the drywall, there might not be a sensible reason not to use a penetrating meter to get an accurate reading. 

If your home or business has recently suffered from water damage, it is best to call a reputable company like SERVPRO of Downtown Atlanta. All of our professionals have been certified by the IICRC to ensure that restoration best practices occur throughout a project. 

Call us at (404) 835-0200.

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1 Massive Problem Water Damage Can Cause To Insulation

6/29/2020 (Permalink)

Removed insulation after water damage It is important to remove wet insulation to avoid potential mold growth.

When wet drywall is apparent, most likely, so is your insulation.   

Behind the drywall of your home is insulation. Insulation is made from glass fiber and is used to help regulate the temperature of your home. When the insulation is not mitigated correctly after water damage, your home can suffer from more significant problems. 

What is the biggest problem wet insulation can cause?

Wet insulation that is not adequately dried after water damage can cause MOLD DAMAGE. When the insulation gets wet, it acts like a sponge and will instantly lose its thermal resistance. However, our water damage professionals know that if it dried out properly, it could retain its insulation properties. 

Act fast when water damage strikes

Wet insulation in your home or business will most likely migrate to the bottom of the insulation and soak all of the surrounding materials, including the drywall and framing materials. If not handled quickly, the insulation and surrounding materials may develop mold growth and decay the wood framing. 

Costs of Mold and Water Damage  

When a customer tries to take care of a water loss on their own without the proper drying equipment, there is a high possibility that the mold will develop. Water damage is not a task for a non-trained individual. Mold on top of water damage can be extremely costly for a homeowner. Hiring a company like SERVPRO is essential to negate the issue altogether. SERVPRO professionals have taken extensive training to understand how to try a structure as quickly as possible properly. Calling a water damage contractor as soon as the first sight of water damage will help relieve the stress of potential mold damage. 

The cost of water damage will vary on a few variables. Our professionals will take into consideration three primary indicators when providing an estimate.

  1. The amount of water
  2. The amount of damaged materials 
  3. The class of the water loss

When our professionals arrive onsite to water damage, we will use moisture meters to detect how wet all contents are. In most cases, we will be forced to cut out parts of any wet drywall and remove the wet materials to allow the contents to dry. 

Our goal for drying any water damage is within 2-3 days. If your home's insulation continues to stay wet after 2-3 days, we will have to remove the materials because wet insulation is highly susceptible to mold damage.  

In the case that we can salvage all of the wet insulation and get it fully dry, we will put the materials back into the wall cavity and patch the drywall. 

You mustn't try to handle water damages on your own. There are different types of water damages, where all of the materials need to be removed. All materials that are the results from a flood or sewage water need to be removed because these types of water damages possibly contain toxins that sit inside the drywall and insulation even after the water is dried. For health and safety reasons, the professionals at SERVPRO of Downtown Atlanta will dictate what type of water loss your home or business has undergone and what is and what is not entirely salvageable. 

Give us a call at (404) 835-0200 if your property has recently suffered from a water damage loss. SERVPRO of Downtown Atlanta is equipped with a team of restoration professionals that can handle any size disaster. 


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The Best Way to Protect Your Atlanta Home from Water Damage

5/4/2020 (Permalink)

Road sign under water Our crews are ready from when your home undergoes severe water damage

Dealing with water damage in your home or business can be overwhelming and costly. The average bill to repair and restore water damage to a home or business is thousands of dollars, and damage can be anywhere from the basement to the roof. You should be especially aware if you live in a flood zone; however, water damage can still occur at any time and anywhere around your property. At SERVPRO of Downtown Atlanta, we pride ourselves on our industry expertise with handling water damage and restoring your home or business to its original state. Here’s how you can best protect your home from water damage to be prepared year-round. 

It’s first best to know the most common causes of water damage to know what to look for and where to look if your home or business suffers water damage. Here’s a list of some common cause of significant water damage: 

  • Roof damage (broken/missing shingles, cracked flashing, etc.)
  • Burst or leaking pipes
  • Leaking household appliances such as laundry machines or dishwashers 
  • Extreme weather and floods 

Some things to look for when trying to determine if there is water damage in your home or business are: 

  • Warped or sagging ceilings 
  • Peelings paint/wallpaper
  • A musty smell of mold and moisture 
  • Warped floors
  • Water pooling in areas of your lawn

The big secret to best protecting your property from water damage and other damages is in home maintenance. Inspect your roof. It takes the forefront of the elements 24/7 year-round. Your roof should be inspected periodically to ensure all shingles, caulk, and flashing are in place and undamaged. Your gutters should also be maintained to ensure that proper drainage is available to water running off your roof. If your gutters are clogged, and water cannot correctly escape your roof, it can pool on the roof or around your foundation, leading to potentially severe water damage. Your windows can be caulked to prevent snow and other moisture from penetrating inside during inclement weather. This also applies to indoor areas that may be exposed to water as the kitchen and bathroom by caulking things like sinks, tubs, and backsplashes so that water cannot get into the walls of your property. The best sealant to use for these indoor areas is one that is 100% silicon. Silicon caulking is waterproof, doesn’t crack over time, and is flexible, unlike acrylic caulk, which can shrink over time, allowing water through. 

While all these steps may be taken to prevent water damage from occurring, it cannot be guaranteed that water damage can be prevented. Things like natural disasters and floods arise, and water damage can still happen. However, no matter what event may occur, you can call our trained water damage restoration professionals here at SERVPRO, and we will make it our top priority to get your home or business back to its original state so that you can take a breath. No one wants to deal with water damage to their property, SERVPRO will be there for you. 

SERVPRO of Downtown Atlanta can be reached at (404) 835-0200. We are ready to help local homeowners with flood damage. We have the advanced equipment and IICRC expertise to turn the loss around and make it, “Like it never even happened.”

Visit HERE for more information about the city of Atlanta.

SERVPRO Is Here To Help Spot Water Damage Pt 1

4/20/2020 (Permalink)

There are many signs that your home or business has been damaged by water that can range from a burst pipe spraying into a hallway to something as subtle as a small dripping leak that goes unnoticed for months. No matter the source, water damage is crucial to respond quickly to restore anything damaged and prevent any further damage from being done. The problem sometimes with spotting water damage is that it isn’t always apparent, so you may not even realize you have a problem until it’s a big one. A professional water damage restoration company like us here at SERVPRO of Downtown Atlanta can detect most issues with specialized equipment and trained professional technicians, but how would you know that you need to call us in the first place? Please give us a call if you feel that your home or business may be suffering from water damage. We have the advanced equipment and expertise to turn the loss around and make it, “Like it never even happened.”

What to Expect From the Water Restoration Process

4/6/2020 (Permalink)

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored to the specific conditions. However, the overall water restoration process remains the same. The process begins when you give us a call. SERVPRO of Downtown Atlanta is available 24 hours a day for any size water emergency. 

Immediate action is crucial when facing flooding or water damage and a delay of just a few hours can drastically increase the severity of water damage left behind. While water damage can be chaotic and traumatic to deal with, SERVPRO of Downtown Atlanta has the expertise and experience to help you through a water damage disaster. 

When you give us a call, we will ask you questions to assess the situation and determine what equipment and resources will be necessary to bring. Upon arrival at the site of water damage, we begin with a detailed inspection and damage assessment of your home or property to determine the scope of the water damage to create the best plan of action. After inspection, we will identify the source of moisture in your home or business and the type of water. When dealing with water damage, there are three types of water according to their level of contamination: “Clean Water”, “Gray Water”, and “Black Water” are used to classify how contaminated the water is so that our IICRC trained SERVPRO Professionals can restore your property to industry guidelines. 

The next step of the water damage restoration process is the actual water removal. After the damage assessment and the source of moisture have been stopped, the water extraction process may begin. If the water damage is great enough to call for extensive restoration or cleaning, SERVPRO of Downtown Atlanta can assist with an organized and efficient move-out to ensure your belongings are protected from any further damage. Our highly trained technicians will then begin the water removal process immediately once the surrounding area is cleared. Depending on the level of damage, our technicians may use equipment varying from industrial wet/dry vacuums to powerful submersible pumps. 

Once all water has been successfully removed, the drying and dehumidification process is next. While floors and walls may appear to be dry, they will be wet to the touch as most building materials such as wood and drywall retain water once submerged. Our Professionals use measurements, temperature, and humidity to best determine how much equipment such as dehumidifiers and air movers will be needed to dry your home or business. 

Most of your home or business will require professional cleaning following water damage from the floor to the ceiling. After monitoring the drying process, our technicians will clean your property’s structure, furniture, upholstery, clothing, and any other restorable items or property damaged by water. Following any kind of water damage, your home or business will require cleaning, odor removal, and sanitization depending on the scenario. Our technicians here at SERVPRO Downtown Atlanta are trained to deodorize, sanitize, and dispose of damaged materials in your home or property. 

The final step following a water damage disaster is the restoration of your home or business to its pre-water damage condition. This may involve minor repairs such as replacing drywall to major repairs such as the reconstruction of various rooms or areas. Our professionals will provide immediate protective measures during the water damage restoration process such as tarps and will handle rebuilding all affected areas. We are a company qualified to handle the initial damage and rebuilding of the area afterward, and can guarantee to get any building back up to full functionality. 

SERVPRO of Downtown Atlanta is ready to help local homeowners with flood damage. They have the advanced equipment and expertise to turn the loss around and make it, “Like it never even happened.”

External Versus Internal Sources of Water Damage

3/30/2020 (Permalink)

Water damage affects parts of the home differently, especially considering whether the source of the damage was internal or external. For example, an external leak from heavy rain is water that has crossed paths with many contaminants on its way into the home. Internal leaks, on the other hand, is often the water we would be using anyways and therefore change the concern about the water damage clean up. Safety concerns vary with each flood, leak, or build up. It also matters where in the house the water damage is located. Water damage in the ceiling can cause instability in the infrastructure of the home, and can allow breakage between the floors of the house. Water damage near the windows usually result in puddles forming under the carpet or hardwood floors, as well as within the walls surrounding the window, which can lead to peeling of the paint. While damage in this area doesn’t necessarily lead to furniture falling from the ceiling in worst case scenarios, it does force us to not only replace but repaint entire sections of the home. In all cases, a water damage assessment by a professional is necessary to know the full extent of the damage. Because SERVPRO of Downtown Atlanta is a 24 hour emergency services business, no matter what time you find water damage, help is just one phone call away. To have water restoration professionals able to arrive within a couple of hours can take the headache out of where and how the damage occurred in the first place. SERVPRO of Downtown Atlanta has IICRC trained professionals who know how to assess and repair water damage so you don’t have to.

The Characteristics of Atlanta Water Damage

3/23/2020 (Permalink)

Water damage can occur in the blink of an eye from a wide variety of sources. No matter the source, our expert technicians here at SERVPRO of Downtown Atlanta can identify the source and type of water damage that has occurred and promptly work to resolve the issue to restore your home or business to its normal state and give you peace of mind as soon as possible. 

If you are in the unfortunate position that your home or business has suffered any extent of water damage, you must give us a call immediately. At SERVPRO, our highly trained professionals are ready to respond to the situation immediately to remove the water as quickly as possible. Whether coming from a burst pipe or flood moves extremely quickly and can damage an entire building’s contents if not dealt with right away. Chemicals and other contaminants in water can leave surfaces permanently tarnished or stained and can also open up the opportunity for mold and bacteria growth. 

The long term effects of water damage include the increased risk of allergens in the area, mold and bacteria growth, as well as an unpleasant odor. Standing water in any location left unattended can also create issues within your property by warping floors, splitting frames, and leading to structural failure. Give us a call immediately and let the experts here at SERVPRO of Downtown Atlanta ensure your home or business is properly inspected, repaired, and restored to prevent extensive damage. If you’re able to identify water damage quickly, our trained water damage professionals being on the scene within the first few hours will help greatly reduce the cost, the time needed, and the extent of work required to repair and restore your home or business. 

There may be times when water damage may not be apparent as the source may not be visible until it’s too late. Even the smallest leak can turn into a huge problem if left unattended and unnoticed for long enough. 

Firstly when dealing with any water damage, we ensure all areas are properly dried. We use a variety of equipment depending on the scope of the water damage from air movers to dehumidifiers to force dry any affected areas so that they may be properly cleaned and repaired and to minimize further damage. When you give our water damage professionals here at SERVPRO a call, we will first identify and stop the source of water on the scene, determine the level of damage and contamination, and begin the drying and repair process. By quickly removing all moisture from the premises, the chance for mold and bacteria growth is greatly limited as well as the potential for any further damage by standing water to be caused. 

If you are in the unfortunate position of having water damage in your home or business, give our experts at SERVPRO of Downtown Atlanta a call at (404) 835-0200, and we will make it our top priority to restore your property as quickly as possible - because we’re faster than any size disaster. 

Causes of Commercial Water Damage to Watch Out For

1/27/2020 (Permalink)

A clean apartment bathroom, fully stocked with soaps and towels. Commercial water damage can occur from something as simple as one tenant's bathroom.

There are a lot of things to consider when maintaining a commercial property. Of course, safety is managed by laws and requirements that every commercial property must maintain, however unexpected damage is still possible. One case of unexpected commercial property damage is water damage. Commercial water damage can not only be a safety threat, but be incredibly costly to repair. So here are some possible causes of commercial water damage to watch out for.

Windows with cracks or weak construction can allow leaks from weather to invade the interior of the building. Make sure windows are strong and up to date. The foundation of the building is an easy place for water damage to occur since it’s low to the ground where water runoff or storm build up can accumulate. Ensure regular check ups of the integrity of the foundation, including cracks and leaky pipes. Sprinkler systems are required in buildings for safety reasons, but nonfunctional sprinkler systems can pose a threat by unexpectedly turning on and soaking rooms. Like the other causes, make sure someone is constantly assuring the quality of the sprinkler system. The answer to all of these possible causes is to invest in a person or team who can ensure the maintenance of the commercial property.

If you own or maintain a commercial property that has experienced water damage, no matter how much, call your local SERVPRO of Downtown Atlanta at (404) 835-0200. SERVPRO of Downtown Atlanta has dealt with commercial water damage before and knows exactly how to fix and restore your commercial property to make it “Like it never even happened.”

What To Do When Your Basement Floods?

2/25/2019 (Permalink)

As most homeowners know, unexpected problems are a reality of owning a house. Walking downstairs to find water in the basement after it rains can be a particularly unsettling sight that leaves many individuals unsure of what to do next. But, why is my basement flooding? Should you be asking yourself what to do when the basement floods, there are specific steps to take to get it back to normal and how to stop basement flooding.

Why is My Basement Flooding?

Unfortunately, there are a number of different reasons why your basement might flood. Learning the most commons reasons can help you determine how to stop basement flooding:

Rain-associated problems: while basement flooding can occur with dry weather, water in the basement after it rains is most likely. Cellar flooding after heavy rain can happen for a number of different reasons. For example, if your home is not properly graded, water will not be directed away from your house. This means water can find its way through cracks and holes into the basement, resulting in basement floods during heavy rain. In addition to improper grading, cracks in your home's foundation can result in cellar flooding after heavy rain.

It is important to regularly scan the walls of your basement for cracks, as they are one of the most common culprits of water in the basement after it rains. Sealing cracks is key for how to stop basement flooding. Another rain-associated challenge is clogged gutters and downspouts. When this happens, water will not be properly diverted far enough away from a house’s foundation, resulting in water in the basement after it rains.

Sump pump failure: A sump pump can be installed in a basement to collect water in a designated pit, then pump the water out and away from the basement to ensure it stays dry. When a sump pump isn’t working properly, whether due to a power outage or heavy rain, you are at risk for basement floods during heavy rain.

Sewer backup: A particularly unpleasant answer to “why is my basement flooding?” are basement floods during heavy rain caused by a sewer backup. When city sewers overflow, you might experience a flow of sewage back into your home through drains or toilets. This can then lead to flooding in the basement.

Signs of Water Damage in Basement

Even before flooding in your basement occurs, there are signs to keep an eye out for that can indicate water damage, and help you figure out how to stop basement flooding. For example, you might notice changes in the color or texture of surfaces in your basement. Paint can begin to peel, wallpaper might pucker, or yellow or brown stains might appear on the walls. You might also notice that carpeting begins to take on a spongy feel, indicating trapped moisture below.

Another sign of water in the basement after it rains is an unpleasant odor. As moisture collects in the basement, you might experience a strong, musty odor that doesn’t go away. This odor is likely coming from mold or mildew growing in your basement, indicating water damage. In addition to the smell of mold, you might also visibly spot mold growing in your basement.

A final indicator of water damage in your basement are cracks in the foundation. A buildup of moisture over time can cause the foundation inside and outside of your home to crack due to inadequate draining. Without proper sealing, cracks can lead to flooding.

Catching these signs early and making the appropriate repairs are helpful for how to stop basement flooding, protecting your basement and saving you money.

What to Do When Basement Floods

If you don’t know what to do when basement floods, don’t panic. Take the following steps and precautions to handle the situation safely and effectively.

  1. Address the flooding immediately. When there is water in the basement after it rains, you may think putting off the issue for a day or two won’t cause additional harm. However, sitting water in the basement after it rains can lead to structural damage as well as the growth of harmful mold. Taking care of the problem as soon as possible can better protect the health of your family and prevent further damage.

  2. Shut off any power and gas in the basement. One of the most important reminders for what to do when the basement floods is to never enter a flooded basement when the power is on, as this poses a great risk to your safety. If you are not sure if the power is properly turned off, contact an electrician immediately and do not enter the space.

  3. Wear protective gear. When wading in water in the basement after it rains, it’s important to protect yourself by wearing gloves, boots, and mask. Walking around a flooded basement poses a slipping risk, therefore wearing boots with adequate grip will help keep a sturdy stance in an unstable environment. Having gloves and a face mask on hand will prevent you from coming into contact with harmful substances or spores that may have been unearthed during the flooding.

  4. Determine the source of the water. This step is essential for determining how to address the flooding. Whether from a burst pipe, rainfall, or sewer backup, you’ll need to know where the water is coming from to make the necessary repairs.

  5. Begin the water removal process. The amount of water that has collected in the basement will inform which method to use to remove the water. There are a few options available, such as wet/dry vacuums, sump pumps, or pool pumps. Once most of the water has been removed, grab towels or sponges to soak up any remaining moisture.

  6. Dry off damaged items and discard what can’t be salvaged. If your basement floods during heavy rain, you will likely need to rip up and discard carpeting. This is because it is particularly challenging to fully dry carpeting that has been wet without running the risk of mold or mildew growth. Furniture or other belongings that have been drenched in the flooding should be removed from the basement and moved to a well-ventilated space to dry off.

  7. Ventilate and clean the area. Finally, you’ll want to open any doors or windows in the basement to promote faster drying. Then, wash off any visible dirt that may have accumulated on the floors or walls as a result of the flooding.
  8. Contact a professional. If you don’t know how to stop basement flooding or are still asking yourself why is my basement flooding, contact a specialist to assist you with the process.

I Might Have Standing Water In My Crawl Space. What do I Do?

2/11/2019 (Permalink)

As a homeowner, you likely keep a checklist on hand of all the maintenance and upkeep items necessary to keep your home in tip-top shape. While it’s easy to remember to dust and vacuum, make repairs to the siding of the house, and other jobs that impact the aesthetics of the house, what about maintenance of those places that aren’t as visible? Many of us don’t bother to think about what’s going on beneath our feet, underneath the house. However, paying attention to what’s below, mainly standing water under houses, is essential when purchasing a new home or maintaining the home you have. Read on to learn what crawl spaces are, how water collects in these spaces, and tips on how to fix water in crawl spaces.

What Are Crawl Spaces

Simply put, crawl spaces are hollow areas between the ground and the first level of a house. As the name implies, crawl spaces are just high enough for a person to be able to crawl in, ranging between 1 and 3 feet high on average. One of the primary benefits to crawl spaces is that they allow for easy access to the “guts” of a home, such as the heating and cooling systems, plumbing, and electrical wiring. Having this type of access to these important components to a home prevents costly excavations should any problems arise with these systems. While it is true that basements do serve as an access point for these components of a house, crawl spaces are less expensive.

Another benefit to having crawl spaces in a home is that they prevent moisture from building up in the basement level of a house. Crawl spaces are well suited for particularly moist, coastal regions where water might find its way through holes and cracks and into the basement.

Causes of Standing Water in Crawl Spaces

There are a number of different causes of flooded crawl spaces. One of the most common causes of standing water in a crawl space is humidity from the ground. Many crawl spaces feature an earthen ground of soil, which acts as a sponge for water coming from above or below. Eventually, the water in the soil will rise to the surface. Once this happens, puddles will begin to form.

Another cause of standing water in crawl spaces are issues with a home’s foundation. Home builders will often use inexpensive block foundations during construction as a way to cut costs. However, concrete block foundations often experience cracks and other issues. Over time, these cracks in the foundation can result in water seeping into and collecting in crawl spaces, leading to flooded crawl spaces. Another foundational issue that can lead to water in crawl spaces is the use of stone foundations. Similar to cheap block foundations, stone foundations are prone to cracking, letting air and water into crawl spaces.

Other causes of water in crawl spaces include occurrences of heavy rain, as well as plumbing leaks.  

How to Tell If You Have Standing Water

There are a few tell-tale signs that indicate you might have a flooded crawl space. One of the signs of standing water in a crawl space is wood rot. While dry wood is incredibly durable, when wood is exposed to moisture for a prolonged period of time it becomes vulnerable to fungi that can cause it to rot. As the decay worsens, wood will become soft, discolored, and will begin to smell.

In addition to wood rot, another sign of a flooded crawl space is the prevalence of termite damage. When water begins to damage the wood in your crawl spaces, it can attract pests such as termites. Termites and other insects that are drawn to water-damaged wood can cause serious issues in a home, resulting in a great deal of structural damage.

Other signs of standing water in a crawl space include “cupping” of hardwood floors, as well as visible mold growth in the crawl space. Molds of a wide variety flourish in damp, wet areas like crawl spaces, where water often accumulates. Once mold grows, there are increased health risks should spores become airborne and find their way into a home.

Impact of Standing Water in Crawl Spaces on Home Value

Standing water in a crawl space should not be overlooked or taken lightly, as the presence of this issue can seriously impact the value of a home. While the standing water itself will not decrease a home’s value, the challenges associated with standing water, such as termites, structural damage, and mold, can significantly affect the appraisal value of a house. Large growths of mold in a crawl space, especially if it is determined that the mold is black mold, can put you and your family at risk for health issues. Further, an overgrowth of mold in a crawl space can require a costly remediation process to remove the mold. If you suspect standing water, crawl space water removal is essential.

How to Fix Standing Water in Crawl Spaces

So how to fix water in crawl spaces? Fortunately, there are steps in the crawl space water removal process to fix water in crawl space issues and prevent future collection of standing water in crawl spaces. One of the first steps in addressing water in crawl spaces is to ensure there is proper ventilation. Dehumidifiers and crawl space ventilation fans effectively keep the level of moisture in a crawl space low enough so that water does not begin to puddle.

Another step for crawl space water removal to tackle water in crawl space is to ensure gutters and downspouts are installed and well-maintained. These systems are designed to direct the flow of water away from the home, therefore it is essential that they are kept in working order to prevent standing water in crawl spaces. If repairs are needed, they should be completed in a timely manner.

Additionally, to prevent standing water in crawl spaces, homeowners should equip the house with interior and exterior waterproofing, and install encapsulation systems to create a barrier between crawl spaces and the ground below. 

Taking the time for proper crawl space water removal and to adequately protect your crawl space from moisture can save you money on potential repairs, while also ensuring your home maintains its value over time. Contact a specialist today to discuss standing water under houses and learn how they can help fix existing problems and prevent future occurrences of standing water in crawl spaces.

Water Removal Services for Your Atlanta Home After a Toilet Overflow

3/19/2018 (Permalink)

Toilets can easily overflow causing a great deal of damage if it is not caught quickly. Contact SERVPRO right away after an event for best results.

Team SERVPRO Arrives on the Scene With Equipment to Dry Out Your Water Damaged Home

An overflowing toilet is one of the leading causes of water damage in homes in Atlanta. The damage can be immense, whether the tank malfunctioned or there is a clog in the bowl. The damage can be even worse when the bathroom is on an upper floor of your home and water flows down to lower levels of your home. You could be looking at damaged insulation, ceilings, flooring systems, and water inside wall cavities as well.
 
A water damage emergency in Atlanta such as this requires immediate attention. Not only do you need water removal services to get rid of the water, but you need help restoring your damaged home as well. Our SERVPRO staff has all the needed training, experience, and professional tools to do the restoration work for you in a timely fashion.
 
We identify the scope of the damage after arriving at your home, both seen and unseen, by using hygrometers and moisture detectors. We also help you as the homeowner overcome your feelings of helplessness by explaining the whole remediation process to you before we begin and as we go along.
 
SERVPRO staff then extracts all the excess water with heavy-duty, truck-mounted pumps. We remove as much of the water as possible so that the drying process is easier. Once this is done, professional strength dehumidifiers and air-movers are used to finish the drying process. Depending on how much damage the water has created, some materials like subfloors, flooring, drywall, and ceiling materials might need demolishing and removing so that we can salvage the substructure and framing. Doing this also helps prevent mildew and mold from growing, and we can dry the structure out more thoroughly as well. We also separate and store your personal property and salvage what is possible.
 
Once everything is dry, we also clean and sanitize the affected areas to keep bacteria and mold from growing. We can then do any rebuilding that is necessary. We work alongside professional contractors when this step requires a good amount of construction. When this is complete, we can then put all your personal belongings back in place.
 
SERVPRO of West Atlanta/Downtown wants to ensure that your home in Mechanicsville, Downtown Atlanta or Reynoldstown is thoroughly dry again after a water disaster. Give us a call at (404) 835-0200 as soon as you experience any water damage emergency so we can get your home back in order.

Click here for more information regarding the city of Atlanta.

Sewer Back Ups Can Create Substantial Water Damage in Your Atlanta Home

1/26/2018 (Permalink)

When a sewer backup causes damage to your home you can rely on SERVPRO to quickly and safely restore the affected areas.

SERVPRO Can Restore Your Home Safely after a Sewer Backup

Every homeowner can likely express their gratitude for having indoor septic plumbing for their house. While these systems can go for years without the slightest hint of trouble, they are by no means impervious to damage and malfunctions. Most homeowners do not fully appreciate the fragile nature of the necessary flow of the pipes leading out to your area’s main sewer lines or septic system for older homes throughout the region. When this avenue of discharge becomes blocked or plugged off, you can end up with quite a mess on your hands.

Sewer backup is one of many scenarios that could cause water damage to your Atlanta home, yet this is not a little restoration that you should undertake on your own. Given the condition of the water pouring over the sides of your toilet, traditional cleaning efforts might only scratch the surface of what needs to happen to restore the damage. When you become faced with an emergency situation like this one, you should know whom to call to get the job done quickly and correctly.

This kind of situation is not one that you can afford to wait around with, as it will only inevitably get worse the longer that it is allowed to go unrepaired. Our SERVPRO restoration specialists have the right PPE (personal protective equipment) and equipment to handle all kinds of hazardous waste and help to efficiently remove any excess water from the area using wet vacs and portable pumps.

Drying efforts consist of using air movers concentrated on the presence of remaining moisture in the area. This equipment continues to dry out the affected area until all of the moisture and wetness have gotten evaporated.

Since deodorizing and disinfection plays a critical role in officially restoring the affected bathroom and adjacent rooms, our IICRC certified technicians bring ozone machines or deodorizing dense fog machines. This equipment, when used with skill and precision, can neutralize foul scents on a molecular level and remove germs and bacteria that might be present on surfaces touched by the backup.

In an emergency situation, our SERVPRO of West Atlanta / Downtown team can be there quickly to keep the damage from getting worse and work to restore your bathroom and all of the affected regions of your home back to their original conditions. All you have to do is give us a call; we are available anytime at (404) 835-0200.

Click here for more information on the city of Atlanta.

Specialized Services For Atlanta Water Loss

12/13/2017 (Permalink)

Water Damage from a Sink or Broken Pipe in Atlanta Can Always Count on SERVPRO for Restoration and Cleanup

Professional Water Restoration Has Many Levels of Options

The harm done to building structures and contents varies in its intensity and requires a variety of different strategies to resolve. If all articles, surfaces, and materials are not completely dried, you run an almost certain risk of secondary damage such as mold growth or disintegration of materials like drywall. Our comprehensively trained crews manage just about every water loss circumstance imaginable.
 
A frustrating and devastating consequence of water damage in an Atlanta office or storage area is the soaking of papers and documents. A homeowner’s first impulse may be to dispose of all the wet records, pictures, and paperwork. The likelihood of restoring these types of items may seem very remote to a layperson. Our technicians have the resources to dry many of these articles using advanced technologies and the training received from the Institute of Inspection, Cleaning, and Restoration (IICRC). This service is a great relief to our customers who may never have heard that effective methodologies exist to dry and preserve otherwise irreplaceable items.
 
The techniques used to halt the damage water does to paper, and paper-like products include vacuum freeze-drying and gamma irradiation to sterilize items saturated with contaminated water. Deodorization is also an option. HIPPA Master-certified individuals provide these services, with the added peace of mind of 24-hour surveillance for the security of sensitive documents. SERVPRO employs the same steps used by the Library of Congress and approved by the National Archives Records Administration (NARA) and the General Service Administration (GSA). Your valuable papers are in good hands.
 
An additional service SERVPRO offers is the digitization of your essential documents and treasured pictures and family records. This option is available before a disaster or after we complete the freeze-drying, sanitizing, and deodorizing so that you have a second copy of items nearly lost to water damage.
 
The list of articles that profit from our document restoration services includes papers, books and magazines, manuscripts and files, parchment, blueprints, and maps. Photographs, film, negatives, microfiche, and x-rays all can be saved in digital form. Your important documents and memories are safe from water and fire when you take this opportunity.
 
SERVPRO of West Atlanta / Downtown has the answer for all your water damage needs. Consult with us at (404) 835-0200 to review the options available to save your documents and keep them secure into the future.

Local gov't information for this city by clicking here.