Recent Commercial Posts

Apartment Odor Removal: 3 Awful Odors That Affect Apartments

9/1/2021 (Permalink)

Professional looking for odor cause in the air duct Contact the professionals at SERVPRO when there is an awful smell in your apartment duct system.

Odors inside an apartment can be tough to remove without professional help. 

Apartment complexes are popping up all over Atlanta, and apartment living is becoming more popular than ever before. Unfortunately, as apartment complexes grow in numbers, so are the chances of odor affecting an apartment complex. Luckily for you, SERVPRO offers apartment odor removal services to help get rid of these unwanted smells! 

If you are a property manager who manages an apartment complex, you understand how hard it can be to get away from the smell of cooking and other apartment odors that build up over time. The worst part about apartment odors is that they affect the surrounding apartments!

In this blog post, we will look at the three most common types of odors that we have found to affect an apartment complex and why you should contact us when there is an odor that seems impossible to remove. 

3 main types of odors in found in apartments

The professionals at SERVPRO of Downtown Atlanta have built relationships with property managers throughout Atlanta, Georgia. As a result, all of our property managers have chosen us to be their go-to commercial service provider because they know that we perform fast high-quality services.

The majority of the service calls we receive are in regards to fire, water, and mold restoration services. Still, often we also receive calls when a property manager requires apartment odor removal services.

Out of all of the apartment odor removal call that we receive, the following are the three most common:

  1. Odors from pet urine: Pet urine odors will be easily absorbed in an apartment's carpeting, drapes, and any upholstered furniture. To remove absorbed odors, you will need to clean these items thoroughly. When the odor damage is severe, it may be best to remove the items from the apartment and fully replace them.
  2. Odors from mold damage: Mold spores have a distinct smell and can travel fast when not properly contained. The best way to avoid the spread of mold odors is to call a mold remediation company that knows the proper way to remediate mold damage. 
  3. Lingering odors left after a fire: After a kitchen fire is extinguished, the smell may have been absorbed into the walls of an apartment as well as other areas that are porous. To remove the lingering smoke odor after a fire has occurred, you should contact smoke damage professionals that specialize in commercial properties because they have the equipment and knowledge to remove any odors left after a fire.

Apartment odors trapped in the ducts

More severe odors are likely to travel into an apartment's duct system and affect multiple other units. The best way to remove odors in a duct system is to hire duct cleaning professionals because they have the equipment and knowledge to remove unwanted odors from the ducts.

A recent apartment odor service call

Earlier last month, the professionals at SERVPRO received a call from a property manager who was in desperate need of odor removal services. The odor was coming from the duct system and had affected multiple units on the third floor of an eight-story apartment complex in Atlanta.

When our fast responders arrived, we noticed that there was something unusual inside the duct system. After further inspection, we found that the apartment odor was coming from a dead animal trapped in the duct system.

Moving forward, we removed the dead animal and wiped down the affected area. Lastly, we applied a SERVPRO approved deodorant to ensure that the nasty odor would stop affecting the surrounding apartments.

You can count on SERVPRO.

When you choose to hire SERVPRO, you can count on apartment odor removal that will be effective and efficient.

As a locally owned business, SERVPRO of Downtown Atlanta is committed to providing the best apartment odor removal in Atlanta, Georgia. Not only do we offer commercial odor removal, but our certified IICRC technicians also have extensive experience removing all types of odors from residential properties.

Please contact us today if you need professional assistance locating and removing any unwanted odors!

How to Handle Water Damage from Sprinkler Systems

6/16/2021 (Permalink)

Sprinkler had inside a Atlanta commercial property Contact SERVPRO today for commercial water damage restoration!

Sprinkler system water damage can happen to any commercial property in Atlanta.

Sprinkler systems are designed to protect your property from fire, but they often end up causing commercial water damage instead. In this blog post, we will discuss what types of sprinklers can cause water damage and how these systems work so that you know what to do when water damage from sprinkler systems occurs!

What types of sprinkler systems use water?

Perhaps you recently acquired a new commercial property in Atlanta and are curious what type of sprinkler system to install, or you are curious about your current sprinkler system. There are two main types of sprinkler systems, dry and wet systems. If you are looking to avoid water damage from a sprinkler system, it will be best to install a dry system.

Wet pipe systems are the most common choice but they can cause commercial water damage. Wet pipe systems work by heat activation. When a fire begins, a sprinkler head will release water that is stored in the pipes.

How can water damage from a sprinkler system occur?

The professionals at SERVPRO receive many calls a year regarding water damage from sprinkler systems. We will receive calls when a commercial property has a fire, and the sprinkler system puts the fire out, and for accidental water damages from a sprinkler malfunction.

A common reason when a sprinkler system will accidentally cause water damage is when the system is overheated. Sprinkler systems are designed to put out a fire and when they detect high heat levels. An overheated sprinkler system assumes that the property has a fire and goes off, causing gallons of water damage. A positive attribute of wet pipe systems is that not all sprinkler heads go off at once because each sprinkler head is activated independently. Other common reasons why water damage from sprinkler systems occur are: 

  • Freezing
  • Corrosion 
  • Poor installation 
  • Mechanical damage

What to do during sprinkler water damage?

When a commercial property has water damage from a sprinkler system, the property manager or building owner must act quickly by turning off the sprinkler water sources so that further damages do not occur. It will also be an excellent time to turn off the electricity to avoid electrocution and elevator issues from water damage.

After the appropriate valves have been shut off, you need to call a reliable restoration company to come and mitigate the damage.

After you call a water restoration company, call the insurance company that covers damages for the commercial property. The assigned insurance agent may ask for pictures and videos of the damages for their records. It will also be a good time to create a list of all of the damaged items during this time.

The best restoration company for sprinkler system water damage clean up.

In Atlanta, the commercial property owners and property managers have made the team at SERVPRO of Downtown Atlanta their go-to resource regarding all emergency water damage restoration. The IICRC certified professionals at SERVPRO know that they need to act quickly when water damage from a sprinkler system occurs to avoid mold growth.

Contact the professionals at SERVPRO if you are worried about water damage affecting your property. We offer a free service called an Emergency Ready Profile (ERP) to help our commercial property owners quickly mitigate water damage. The ERP will have a plan in place for when water or fire damage does occur.

An ERP will include:

  • The location of all emergency shut off valves
  • Contact information
  • Parking locations
  • Emergency exits
  • Blueprints

SERVPRO of Downtown Atlanta is available 24/7, hours a day, 365 days a year.

What is A Commercial UV Light Sanitizer System?

5/19/2021 (Permalink)

Commercial UV light sanitizer killing bacteria Contact the pathogen cleaning professionals at SERVPRO!

Many commercial properties have recently started using commercial UV light sanitizer systems.

During the coronavirus pandemic, ultraviolet (UV) light disinfection has received a lot of coverage. The essential advantage is its ability to destroy pathogens such as viruses and bacteria.

UV (ultraviolet) light is a form of electromagnetic radiation. It is more energetic than radio waves or electrical light but less vigorous than X-rays or gamma rays. UV light may be emitted by either natural sunlight or human-made sources such as tanning beds.

The most efficient UV light for destroying COVID-19 is to use germicidal UVC light, also known as Ultraviolet Germicidal Radiation (UVGI) technology. While ultraviolet light has newly gained momentum in the national discourse as a result of the pandemic, it's been used in hospitals and water systems for years to kill viruses, bacteria, fungus, spores, as well as other pathogenic microorganisms.

While it's the direct impact on Coronavirus is still being verified, the United States Food and Drug Administration (FDA) says UVC light disinfection has been shown to destroy other types of coronaviruses. 

Is a commercial UV light sanitizer worth the investment?

As with any new product, people have many questions about how UV light sanitizers work and whether they are safe before installing them on their property. So we conducted some research to assist you in determining if a commercial UV light sanitizer is worth investing in.

As mentioned, ultraviolet disinfection is the process of killing or destroying harmful microorganisms in a controlled setting. Bacteria and viruses, as well as algae and protozoa, are examples of microorganisms. UV disinfection is used in water and air purification, waste treatment, foodservice protection, and a variety of other disinfection, including sterilization requirements.

Property owners have recently installed commercial UV light sanitation equipment due to its environmentally sustainable operation, rapid action, simple installation, minimal maintenance, and cost-effectiveness.

There are understandable concerns about the efficacy of any new technology, but evidence shows that commercial UV light sanitizers successfully destroy 99 percent of germs in most situations.

When it comes to efficiency, it is critical to choose high-quality items. Any product you install should be checked and engineered to function for beneficial purposes in your commercial property.  

4 Key points on UV light sanitation 

1) UV light has been used to destroy germs such as bacteria and viruses. You also may have heard of its use in the treatment of SARS-CoV-2, the latest Coronavirus.

2) UV light comes in a variety of forms. UVC light is the most potent form of UV light for destroying germs. It can be used to clean surfaces, the air, and liquids.

3) UVC light destroys germs such as viruses and bacteria by causing damage to molecules such as nucleic acids and proteins. As a result, the germ is unable to carry out the processes required for survival.

4) UVC light is an appealing disinfection choice because it can efficiently inhibit the new Coronavirus without chemicals. 

What does the CDC say about UV light sanitation?

The latest research supported by the Centers for Disease Control and Prevention (CDC) supports and improves on previous research supporting the usefulness of an automated UV-C-emitting system to fight pathogens. 

The CDC's suggestion for ultraviolet germicidal irradiation is based on the American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE) stance on airborne contagious diseases. 

ASHRAE recommends two types of ultraviolet germicidal irradiation techniques: installation in air handlers or ventilating ducts and irradiation of occupied spaces' upper air zones with shielding of lower occupied areas. These methods sanitize the air in a room while protecting inhabitants from the damaging effects of ultraviolet radiation.

Where Can UV Light Sanitation Be Used?

UV light sanitation has multiple uses. It is most commonly used in:

  • Air Disinfection
  • Water Disinfection
  • Wastewater Treatment
  • Aquarium And Pond
  • Laboratory Hygiene
  • Food And Beverage Protection
  • Light Emitting Diodes (LEDs)
  • Water Treatment Systems

SERVPRO Provides Commercial Pathogen Cleaning

We hope you enjoyed learning about commercial UV light sanitation. We have provided this information to you to help keep our Atlanta community safe. Whether or not you choose to install a commercial UV light sanitizer, you should consider hiring a team of properly trained professionals that offers pathogen cleaning for regular maintenance on your property. 

As opposed to the traditional house or business cleaning, pathogen cleanup is a service that necessitates industry experience, specialized equipment, and the required certifications. It is essential to get your SERVPRO cleaned certification if you believe that your property has been exposed to a pathogen.

The professionals at SERVPRO of Downtown Atlanta have the experience and skills to sanitize your commercial property quickly so you can get back to functioning order. Contact us today to speak with a commercial cleaning professional.

Atlanta Flat Roof Leak? Here Are 2 Possible Causes

4/28/2021 (Permalink)

Flat roof leak causing ceiling damage Contact the professionals at SERVPRO for flat roof leak mitigation!

A small flat roof leak can lead to further issues.

Flat roofs are an element of most commercial buildings. They are specifically designed to place HVAC components conveniently. Flat roofs are installed to make commercial roof maintenance a lot easier. However, flat roofs, like all roofing types, are prone to issues as they age. Flat roof leaks are one of the most frequent and inconvenient issues to occur.

There are some advantages of having a flat roof. However, there is one distinct disadvantage to flat roofs: water pooling. It is a known fact that flat roofs do not drain water as much as pitched roofs. 

If you own a commercial building with a flat roof and want to learn how to prevent water from pooling on your flat roof or need help with a flat roof leak, keep reading.

A flat roof leak can cause severe commercial water damage.

Pooling is probably the single most serious hazard to a flat roof. Flat roof pooling is any water that stays on the roof for more than 48 hours after it has rained. Pooling water does not pose an imminent danger, but if it is allowed to stand over time, it may cause the roofing membrane to deteriorate. When the flat roofs start to deteriorate, it will likely result in leakage, creating significant commercial water damage issues for the rest of the building's structure.

Prolonged flat roof leaks cause structural damage and wood rot. A damaged roof framing can lead to severe issues down the road that will require the help of a flat roof repair professional. 

Signs that a flat roof is leaking 

  • Interior signs of water damage include discolored stains on the ceiling. These water stains are a sign of water damage that is hard to ignore.
  • Water dripping from the roof and seeping into the wall causes bubbling is another example of a flat roof leak.
  • Unexplained mold growth in your commercial building, particularly in the attic, is a sign that you're dealing with water damage. 

2 Common causes for a flat roof leak

1) Damaged membrane

As time passes, membranes become more vulnerable to damage and pooling. Punctures, splits, blisters, and cracks are all common issues that occur often. When a membrane is breached, water can reach the vulnerable insulation under the membrane. Insidious types of leakage will occur as this insulation gets increasingly waterlogged.

2) Roof penetrating structures can lead to leaks

One common thing between sloped shingle roofs and flat roofs is that they are incredibly vulnerable to leaks anywhere that plumbing pipes, gas lines, or vents rise through a roof's surface. A variety of techniques are used to shield these features from leaks. Installation of pipe boots, rain collars, field wraps, and flashing are a few examples. Despite this, water may still find its way through these barriers and causes flat roof leaks. 

How to stop a flat roof from pooling?

Commercial flat roofs aren't necessarily totally flat, although they're named that. Slight slopes in the roof's surface may occur due to faulty construction processes, weak points in the roof, or a concentrated area of debris or precipitation.

Trained Atlanta roofing contractors know how to slope a flat roof for proper drainage. These slopes are designed to help with runoff so that water does not collect on the roof.

  • Add more drainage lines to your commercial building.
  • Installation of roof crickets.
  • Compress insulation.
  • Replace the membrane.
  • Flush the existing drains.

Check your flat roof for holes

Examine all seams on the flat roof for holes, particularly any places where materials overlap. Keep an eye out for any low spots, especially those that are surrounded by dirt. To quickly find a hole, take a hose up to your roof and spray the place you think is the cause of the water leakage before going inside to see if water trickles from inside the spot where you had first noticed there was a problem.

SERVPRO offers commercial water damage clean up

When a disaster strikes, one can only do just a little without the proper knowledge. It is always wise to have our number readily available to receive help as soon as possible. The faster you get expert assistance, the quicker you'll get rid of the problem. 

SERVPRO of Downtown Atlanta is a well-known and reputable restoration company that has been serving customers since 1967. If you want your commercial property to be in a pre-water disaster state within no time, then you should contact SERVPRO. 

Contact us today!

How Long To Run a Dehumidifier After a Water Leak?

1/18/2021 (Permalink)

Servpro Dehumidifier SERVPRO uses advanced drying technology on all jobs.

Water Damages Require Air Movers and Dehumidifiers

Effective equipment is required for the remediation of water damage. Dehumidifiers and air movers can dry carpets and sub-floors and any hardwood surfaces. They also are useful for drying out water damaged ceilings, upholstery, and walls. 

If you have witnessed severe water damage, you understand how challenging it is to restore a property to its original state. The length of water mitigation will be based on the amount of water and its location. 

The length you have to operate the dehumidifier relies on various variables, such as the severity of the water leakage and the region subjected to humidity. One known method to shorten the time of dehumidification is by utilizing a closed drying system.

All dehumidifiers collect moist air from the cool coils that condense, absorb, and expel the moisture until the now-dryer air returns to space. When the air in the room gets drier, the droplets will evaporate. Moisture embedded in pillows and other impacted materials can be eliminated. 

What Is A Dehumidifier?

A dehumidifier is an electronic appliance that lowers and retains the intensity of humidity in the air, generally for health or convenience purposes. 

SERVPRO uses dehumidifiers to quickly dry a wet structure. Our high-quality dehumidifiers can minimize stinky odors and reduce the possibility of mold development by removing moisture from the atmosphere. 

Many dehumidifiers arrive with a meter that tests the relative humidity in your home and allows you to adjust the humidity to the amount you like.

Dehumidification Will Stop Mold Growth

If you've got a mold issue in your house, don't delay. Mold will grow as soon as it has a supply of water. When a room's relative humidity rises, the mold will begin to show dark black spots on walls, fabrics, and much more. Dehumidifiers avoid mold growth by lowering the relative humidity in a room.

It is common for rooms that do not have quality ventilation to have mold issues. Common places for mold to develop is inside an attic, crawl spaces, and in the bathroom.  

Using a dehumidifier in the common places will help stop the growth of mold. Make sure that you work on finding the cause of the growth. The source of the moisture should not be neglected; neglecting may cause mold growth to occur again in the future.

How Long Will The Water Damage Equipment Stay On-Site?

Unfortunately, it's difficult to tell how long water damage equipment will remain in your home. The time can vary based on the level of water damage, the region's extent, and the kind of dehumidifier.

At SERVPRO, our goal is to have your property dry within five days. The dry time can vary on the size of the water loss, the category, and the number of contents. In some cases, we have had to leave dehumidifiers on-site for prolonged periods due to mold growth. To get your property dried as quickly as possible, we promise to dispatch our heors as soon as we receive your initial call. 

When it comes to water damage, it is essential to get in touch with the SERVPRO of Downtown Atlanta water damage repair specialists to help find an appropriate and prompt solution. When our squad arrives, we perform standard water damage repair operations taught by the IICRC. Restoring water damage includes qualified experts who understand how to cope with all possible implications. All of our water damage repair experts are well qualified to handle any size disaster. 

What Are Popular Causes of Water Leakage in Buildings

12/23/2020 (Permalink)

water leakage from foundation crack A cracked foundation can cause major water damage

Know what to do to prevent water leakage 

Water building leakage or water seepage is among the leading causes of widespread structure faults. The professionals at SERVPRO have seen water penetrate a building by various routes – from damp building materials during the construction process, leaking roofs, water features, and leaking water pipes. If the origin of the water leakage is left unsupervised, it may cause substantial visible damage, often involving very costly structural corrections.

Water leakage can be tough to distinguish the precise cause. 

Popular causes for water leakage include:

  • Floor seepage from the drain pipes 
  • Faulty or damaged water-resistance of bathtub coatings
  •  Leaking in the higher, opposite, or your own flat water source pipes
  • Invasion of rainwater

In most situations, water leakage is caused by leakage from faulty water tanks, sanitary fittings, or drainage systems. Typically, these defects can be repaired by certified water damage professionals. Owners should immediately contact a company like SERVPRO to determine the source of the building leakage.

What Can You Do To Prevent Water Damage?

Water damage is among the likely reasons for property damage, but it is not purely seasonal. Use the following measures to ensure that your building remains safe from water damage throughout the year:

  • Check carefully for holes and leaks and make the required repairs instantly.
  • Inspect the sealing and caulking of all-around showers and bathtubs to ensure they are airtight and sealed properly.
  • Annually inspect hoses associated with water heaters, washing machines, and refrigerators.
  • If you experience water leaking during the rainy season, it can indicate that your durable cement floor and basement walls have eroded. Hire waterproofing professionals to close sensitive areas to avoid seepage.
  • Check the gutters to see if the gutters are drooping. Damaged gutters can cause rainwater to leak in a building. 

5 Common Types of Leaks

Knowing the prevalent forms of building leakage will allow you to quickly mitigate and repair small issues before they are likely to cause significant water damage to your property.

  • Toilet leaks
  • Plumbing leaks
  • Ceiling leaks
  • Faucet leaks
  • Hot water leaks

Leakage Problem from the Neighbor in Above Flat

Among the most significant concerns that people face is leakage from the flat overhead or above. That is generally caused by leaking pipes or the lack of adequate insulation content in areas like washrooms. Water can seep into the littlest of gaps and cracks, so leaking problems are likely to occur eventually if the structure is not maintained correctly. 

In the event of water leakage from the flat above, the tenant of the above flat shall be responsible for carrying out the water damage costs. We have seen condo owners in the above flats claim that water leakage isn't their responsibility and should not be held accountable for it. This type of reasoning is the leading cause of dispute in the event of building leakage problems.

The first course of action is speaking to the apartment owner above and requesting them to address the matter respectfully. Ensure to clarify to them that the dilemma will inevitably impact them, whether now or later. If they still do not comply to get the water damages mitigated, it will be a good idea to get the building owner involved.

Who to Call When You Find Commercial Water Damage

Commercial Water damage presents a considerable risk to commercial facilities, mostly because they use far greater water volumes than residential homes. 

If not gotten rid of promptly, excessive water in your home may cause mold damage and cause costly damage to your home's structure and furniture. If the worst happens, get in touch with the SERVPRO, the Commercial Water Damage Repair Specialists, to quickly find an appropriate and prompt solution.

When our squad arrives, we perform increasingly challenging water damage repair operations. Remedying water damage includes qualified experts who understand how to cope with all possible implications. All of our water leakage and damage repair experts are certified by the IICRC.

Call us at (404) 835-0200.

Tips On Cleaning Blood Out Of Carpet And Fabric At A Commercial Property

10/12/2020 (Permalink)

Blood stain under microscope before SERVPRO professional clean blood out of carpet Trained SERVPRO of South Cobb Professionals clean, disinfect and deodorize the structure.

Disclosure: Before we get started on this post on cleaning blood stains, we want to mention that biohazards can be invisible to the naked eye. It is essential to hire a professional trauma cleaning company to be completely confident that the area is clean and sanitized. SERVPRO utilizes specialized testing equipment and has a blood cleaning machine to ensure proper safety precautions. 

A trauma scene or bloody nose can leave a tough carpet stain at your commercial property. Cleaning blood out of carpet as quickly as possible is essential to ensure that no additional health risks occur. If you are going to be cleaning blood stains on your own, it is best to follow these steps that are known to clean blood out of carpet.

What Cleans Blood? 

Many different companies are saying that their product is the best cleaner for blood. As a professional bioremediation company, SERVPRO uses specialty enzyme cleaners for cleaning blood out of carpet. An enzymatic cleaner is the best cleaner for blood. Specialty enzyme cleaners for blood will completely biodegrade the stain. When cleaning blood stains, it is essential to wear gloves, even if the blood spill is small.

Blood can seep deep into surfaces and harbor dangerous bloodborne pathogens that traditional cleaning products are unable to remediate. The best cleaner for blood is an enzymatic cleaner because it is capable of cleaning dried blood from carpet and fresh blood spills. 

Hepatitis B and C, Methicillin-resistant Staphylococcus aureus (MRSA), and human immunodeficiency virus (HIV) are diseases transmitted through blood stains. When cleaning up blood spills in the workplace, it is better to hire a professional company to be safe rather than doing it yourself. 

TIPS on Cleaning Blood Stains:

  • The quicker you address the blood stain, the better because cleaning dried blood is a lot more challenging to treat. 
  • Don't use hot or warm water when cleaning blood stains. Warm water will set the blood stain in.
  • When cleaning up blood, use cloth towels. We suggest a white cloth towel for cleaning blood stains because it will be easier to see the blood stain removal. We avoid using colored cloths when cleaning blood stains because a colored cloth can transfer dye to the carpet or upholstery. 
  • For best practice, it is best to do a spot removal test on a small section of carpet or upholstery to ensure the water or blood cleaning products will not fade or damage your carpet or fabric.

DIY Cleaning Blood Out Of Carpet

  • When cleaning blood out of carpet, first brush it with a stiff brush to remove the crusted blood from the surface. 
  • If you don't want to invest in an enzymatic cleaner for blood removal, you can try to use dish soap. 
  • Mix one teaspoon of your favorite dish soap with two cups of cold water. 
  • Use a clean white cloth towel and dip it in the freshly made blood cleaning solution.
  • Do not scrub, but blot directly on the blood stain. 
  • In some cases, the dish soap may not work for cleaning blood out of carpet. If this is the case, then try ammonia.
  • In a safe bowl, mix one-half cup of lukewarm water with one tablespoon of ammonia.
  • Using a clean white cloth towel, apply the ammonia solution directly onto the blood stain.
  • Blot the blood stain until the liquid is fully absorbed.
  • Use another cloth towel to dry the wet carpet. 

DIY Cleaning Blood Stains From Fabric

  • Dampen a white cloth towel with cold water and gently blot the bloodstain. Avoid scrubbing the blood stain. Scrubbing will only push the blood further into the fabric. 
  • Next, soak a white cloth towel with club soda, and gently blot the stain.
  • Repeat the step above to pull the blood stain from the fabric. 
  • Stop blotting with the cloth when blood is no longer being pulled from the affected surface.

SERVPRO Specializes in Cleaning Blood Stains 

More severe blood spills are cleaned up by a professional bioremediation company like SERVPRO. SERVPRO of Downtown Atlanta has only the best highly trained technicians experienced in all the protocols and will use a blood cleaning machine for cleaning blood out of carpet and getting your home or business back to a safe and livable condition. Please remember that cleaning up blood spills in the workplace is not a good idea. Contact us anytime! We are available 24/7 for more information.

Call us at (404) 835-0200.

More about Atlanta.

A Free Emergency Ready Profile Will Help A Commercial Property Manager Prepare For Any Size disaster

7/20/2020 (Permalink)

SERVPRO offers a free Emergency Ready Profile (ERP) for property managers to reference when a water or fire damages occur. 

All property managers in Atlanta must always have a list of emergency contacts close by for when any unexpected damages occur to their property. 

Developing a SERVPRO Emergency READY Profile for your business will help minimize business interruption by having an immediate action plan. Knowing what to do and what to expect in advance is the key to timely mitigation and can reduce how water and fire damage can affect your business.

5 Benefits of a SERVPRO ERP 

1) Emergency Basics 

2) Knowing the chain of command 

3) On-call Mitigation Specialists 

4) Shut off Locations 

5) FREE Assessment 

1) Emergency Basics

Having an Emergency READY Profile (ERP) prepared before damages will provide all your commercial property staff, the details, and contacts needed to respond efficiently to any situation. A detailed profile will give concise instructions specified to your Atlanta property. When a property experiences flood, fire, mold, or storm damage, the ERP will provide quick access to information needed to start the recovery process.

2) Chain of Command.

All contractors and staff must know the specific person or persons in charge when disaster strikes. Your emergency ready profile allows all to know ahead of time who is in charge, alleviating the confusion when a problem occurs.

3) On-call Mitigation Specialists.

An emergency plan keeps you from having to ADHOC in finding mitigation professionals when disaster strikes. You will have a developed relationship with the SERVPRO Downtown Atlanta team; they will be ready to spring into action when you notify them.

4) Shut off Locations 

The uniquely designed plan will provide the facility details such as shut-off valve locations, priority areas, and priority contact information

5) 100% Free Assessment

We offer our emergency plans free of charge. No need to worry about not having the budget for it! We want our Atlanta property managers to know what is going to happen when damages occur.

You go to great lengths to protect your commercial property investment. Our Free ERP, Emergency Ready Profile, is the best way to reduce business interruption following a disaster. 

A known statistic in the restoration industry is that as many as 50% of businesses may never recover following a disaster. Of the companies that survive, the overwhelming majority of them had a plan in place. 

Having a guide to help you get back into your building following a disaster can help minimize the amount of time your business is inactive by having an immediate plan of action. SERVPRO of Downtown Atlanta wants to provide you with solutions in advance of an emergency to prepare for any size disaster during an emergency. Give us a call today at (404) 835-0200 and set up an appointment for your free ERP! 

SERVPRO of Downtown Atlanta is independently owned and operator by IICRC certified Rick Northen. Rick has over twenty years of experience regarding all size disasters. He has picked the best team in Atlanta to service your business.

Sump Pumps Save Commercial Buildings from Atlanta Water Damage

6/15/2020 (Permalink)

We Recommend that our Atlanta commercial property owners check on their sump pumps every six months to prevent severe water damage.

In Atlanta commercial and residential properties, you will find that sump pump drainage systems are a standard technology found in the basement. A sump pump contains water-extracting technology, which includes a small motor so that water can be pumped out. Sump pumps are very beneficial when there is any building that is highly susceptible to flooding. 

Commercial Sump pumps 

Commercial sump pumps are very different from residential sump pumps because of their size. Commercial buildings need a sump pump that can handle more massive amounts of water damage and possible moisture issues. In some of Atlanta's commercial buildings, we have found sump pumps that contain dual pumps. When flood or water damage occurs in a commercial building, the sump pump takes the water and moves it to a wet well attached to the commercial building.   

Two types of commercial sump pumps:

Commercial sump pump drainage systems are sold in two different categories: (Floor Mounted and Guide Rail Submersible Pumps)

What is a Floor-Mounted Sump Pump Drainage System?

Here in Atlanta, our SERVPRO technicians have noticed that floor-mounted sump pumps are the most common in the buildings that we service. We believe that these are the most popular sump pumps because they provide enough power to remove gallons of water and are easy to maintain. A floor-mounted sump pump sits above the basement floor, allowing quick access and easy maintenance. 

What is a Guide- Rail submersible Sump pump?

Guide-rail submersible sump pumps are more expensive than floor-mounted sump pumps. The cost difference is because the system is usually hidden in the floor or a wall to save space. Due to the submersible pump being attached to a guide rail, it is easy to raise and lower the pump for maintenance.  

Although these are the two types of sump pumps, many brands make and design these types of pumps. (We currently do not have a brand that we recommend, but you can find some of the best options in 2020 here

We recommend that all of our commercial clients install a sump pump. With a sound sump pump drainage system installed, all concerns of severe water damage can be nullified. Of the two types of pumps, we do not have a preferred version to recommend because we have seen both save thousands of dollars worth of damage. 

Sump pumps are critical to have installed in commercial buildings. The installation of a single pump can potentially save an owner thousands of dollars in commercial water damage. We have seen buildings without sump pumps having water damage that was unnoticed for months, causing mold damage. In our previous blogs, we have discussed what mold damage can do if left to grow. 

Give us a call at (404) 835-0200 if your commercial property undergoes water damage due to a broken pipe or malfunctioning sump pump. SERVPRO of Downtown Atlanta is a team of restoration professionals that can handle any size disaster. We are here to serve the Atlanta community with integrity backing our name. 

Certified: SERVPRO Cleaning in Atlanta

6/1/2020 (Permalink)

Certified cleaning professionals Select a higher standard of clean to help protect your employees and customers.

Deep Commercial Cleaning in Atlanta  

Since the Coronavirus outbreak, we have been steadily busy working with our commercial clients to ensure that their staff is safe to work in a pathogen-free environment. SERVPRO has been in the cleaning industry since 1967. In all the years we have learned some really great ways to ensure that a commercial building in Atlanta is cleaned properly. The CDC is constantly updating the proper cleaning guideline as they are finding out. We want our customers to know that we will continue to stay on top of the latest news regarding Covid19.

Commercial Cleaning Services

We offer a wide array of cleaning services to our Atlanta residents. We pride ourselves on being the go-to company for commercial cleaning as well as restoration. We have all the equipment ready to clean any job large or small. 

SERVPRO Commercial Cleaning Services:

  1. Air Ducts and HVAC
  2. Biohazard and Sewage
  3. Trauma and Crime Scene
  4. Carpet and Upholstery
  5. Drapes and Blinds
  6. Ceilings, Walls, and Hard Floors
  7. Odor Removal and Deodorization
  8. Vandalism

Covid19 Cleaning 

When it comes to cleaning a building specifically for coronavirus and other pathogens we follow our unique 3 C’s:

  • Consult: A certified cleaning trained professional knows that not all businesses are the same. A trained professional at SERVPRO Atlanta will come out and take a look and tailor a cleaning program based on the unique needs of your Atlanta facility.

  • Clean: Once the person in charge agrees on the plan, an expert deep clean will be initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions. We are always adhering to the leading level of cleaning and decontamination standards set by the CDC.

  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

After Commercial Cleaning 

Trust us when we say that we care about the commitment and security of your employees, customers, and community. We serve Atlanta and the surrounding cities. We want you to feel comfortable knowing that we live by the saying "we are only as good as our last job."

We Go Above and Beyond

Hiring a professional service means you are getting experience, expertise, and professional cleaning tools that can clean your space to the highest standard. It might catch you off guard on the number of different services that we offer. If you have any questions regarding our Certified: SERVPRO Cleaned program please feel free to call our office at (404) 835-0200

For more about Atlanta click HERE.

Does the Size of Property Change the Restoration Process?

4/27/2020 (Permalink)

The proper restoration process does not change based on the size of a property. The process can slide on a scale of necessary equipment and workforce but remains the same. For instance, if you had two floors of completely saturated flooring, one plan might be two individuals running each level with as many tools as needed in the assessment. While for homeowners, a restoration company with fewer capabilities could get the work done promptly, we must consider the smaller surface area of possible damage and the amount of equipment needed. However, commercial properties require a reputable restoration company that can handle any size disaster. The best bet for a commercial property in need of any type of restoration, whether its fire, water, mold, or storm damage, is a company that has an ample supply of equipment at hand. The volume of equipment and workforce that SERVPRO of Downtown Atlanta allows for quick response time and quick restore time. Our franchise can have an ample number of IICRC trained technicians, and tools can be at any location in a prompt time. In the past, SERVPRO has helped restore several commercial properties, including:

  • Office buildings
  • Retail stores
  • Strip malls 
  • Apartment buildings
  • Hotels
  • Restaurants

Don’t worry about the size of the damage, the tenements or individuals affected by the restoration process, or anything else that might prohibit the smooth running of the business. That will be little to no concern with SERVPRO, who knows efficiency and can create a flexible restoration plan that works around business operations, allowing you to keep running or to be back as quickly as possible.

Atlanta Commercial Mold Damage Needs Remediation

4/27/2020 (Permalink)

Rely on SERVPRO for Mold Cleanup at Your Atlanta Property

To stop and remediate the effects of mold damage in Atlanta, SERVPRO uses the IICRC (Institute of Inspection, Cleaning, and Restoration Certification) Mold Remediation Standard. This is a five-step process that protects occupants and workers, cleans and removes mold, then eliminates the environmental factors that led to the initial infestation. 

First, we reduce exposure. Homes with extensive mold growth can cause a limited number of health effects once the growth is disturbed by cleaning and removal procedures. Technicians isolate the affected areas from casual foot traffic by occupants in untouched areas and use the latest in industry-standard equipment to protect themselves. 

Second, we document every action. Our remediation team records the initial inspection to include mold growth size, which rooms, hallways, or work areas where it was found, and air content test results of mold spore and moisture levels. These are baselines we use to make sure surfaces are cleaned, and air quality has returned to normal after technicians complete their work. 

Third, we control contamination at the source. After the area is isolated, we keep it from spreading as the cleaning procedures get underway. One of our best practices uses negative air machines at the point of drywall and other demolition. These devices draw out dust and particulates from the air; when combined with a HEPA filter, they pull out mold even down to the size of a single spore. 

Fourth, we remove the contamination. The particles removed by negative air machines are typically blown outside of your home, but can also be captured and removed to another location. Any debris that has settled onto a surface is then wiped down using a dry cloth. Thicker amounts of contamination require a cleaning agent and a wet cloth. In some cases, a vacuum with a HEPA filter may be used for larger quantities. 

Fifth, we reduce the humidity level. As the current infestation is remediated, SERVPRO technicians set up dehumidifiers to lower the moisture content to normal levels, preferably below 60%.

Once technicians have completed work, we test the areas to make sure everything is back to safe levels and then hand you the keys back to your home. Remediation can be an extensive and complicated process, but SERVPRO of Downtown Atlanta is here to help you through it. Call us today at (404) 835-0200 to begin.

SERVPRO Is Here To Help Spot Water Damage Pt 2

4/20/2020 (Permalink)

Here are six simple ways to spot potential water damage in a commercial building: 

Pooling/Standing Water 

A pool of water can indicate an indoor leak or a burst pipe or several issues related to water damage. If you notice moisture or water collecting in any area that doesn’t go away or gets more extensive, you may have a leak or seepage somewhere. There may also be times you see water pooling in areas of your lawn. If you see this, it may indicate a rise in the level of groundwater usually after heavy rainfall or a burst pipe underground, which could result in significant foundation water damage. 


Areas that have been exposed to moisture for long periods tend to have a very distinct musky, moldy odor. If you notice any spaces in your building or business that have the strange smell of mold or moisture, you may have water damage somewhere not immediately visible. The IICRC trained professionals here at SERVPRO of Downtown Atlanta are trained to clean, sanitize, and deodorize your commercial building after water damage resulting in a lasting odor. 


Frequently along with the musky smell, areas that are damaged by water are usually noticeably cooler than other areas due to moisture in the walls and other materials evaporating. If there are colder areas around your building or business that are cooler than others, check for some of these other signs of water damage as well to determine if you may have a leak or seepage somewhere. 


A very easy to spot indicator of water damage is discoloration of materials like the walls and ceilings of your property. Standing water in a ceiling will eventually seep through the insulation and drywall and leave a yellowish stained spot where the water has collected. Over time these areas can sag if they’re large enough and even collapse if enough water has collected and sat long enough. 


Many sources of moisture can cause mold, and things such as bathroom condensation may cause mold that wouldn’t be extensive enough to require water damage restoration. However, mold in any area of your building is any indicator that there is too much-standing moisture that needs to be removed. Our professional technicians here at SERVPRO of Downtown Atlanta are specially trained in water damage restoration. They can adequately locate and remove all sources of mold in your building or business. 


The final and more subtle sign of water damage to your property is sound. While sounds of moving water, dripping, and creaking may all be sounds of a perfectly normal plumbing system. It is essential to keep an ear out for changes in typical sounds to identify if there are any problems with your plumbing system or if there is a leak somewhere in your building or business. 

In the event your building or basement floods, it is best to contact a company of professionals to respond quickly and adequately to help the situation. Give us here at SERVPRO of Downtown Atlanta a call at (404) 835-0200 for any water damage restoration emergency, and we will respond right away.

Can Water Damage in Your Atlanta Apartment Affect Your Neighbors?

3/9/2020 (Permalink)

Atlanta Apartments Water damage in your apartment could reach the apartment below or beside you.

The benefit may be the same as the drawback for apartments: in a confined place, you're tied to your neighbors.

Apartments are convenient for many reasons, like cost, location, and in-building facilities. One factor that can be a benefit or a drawback is the relationship between neighbors of an apartment building. One apartment's water damage can quickly become water damage for surrounding neighbors. 

If you've experienced water damage of any kind in your apartment, for example:

  •  A burst pipe
  • Overflowed toilet
  • Cracks in bath causing flooding
  • Large spills
  • Dysfunctional appliances

It is very possible that the water damage in your apartment could reach the apartment below or beside you. Being that water is heavy in large quantities, can break through any material when built up, and flows through all kinds of materials laterally, this is why it's more than likely that the damage will reach another neighbor. There is no need to feel bad; it's a prevalent issue, and the physical properties of water cause it to spread quickly through floors. 

So, as an apartment renter, what can you do?

  • Contact Your Property Manager
  • Recommend SERVPRO as Your Water Restoration Specialist
  • Alert Neighbors to Check for Water Damage

It is the property manager's responsibility to repair the damage for both you and your neighbor. When SERVPRO arrives at the scene, they'll finish the rest of the restoration process, which is a five-step process.

  • Contact (This is what you and your property manager did in calling SERVPRO)
  • Assessment (SERVPRO reviews the damage and creates a plan)
  • Drying (Using their equipment, the drying process begins)
  • Salvage (Any water-damaged material that isn't ruined can now be restored)
  • Restoration (Ensuring the quality of every damaged material)

The Importance of Promptly Seeking Water Removal Services For Your Atlanta Bookstore

3/12/2018 (Permalink)

Keep Your Atlanta Bookstore Open for Readers After Water Damage by Calling SERVPRO

SERVPRO Moves Quickly to Mitigate Damages Caused by Water and Moisture

Your Atlanta bookstore might be a well-established facility for all of the readers and researchers in your area, but that same foot traffic is what pays the bills and keeps your business in the black. When disaster strikes your building and leaves high volumes of water on the floors throughout your business, professional restoration is one of the best solutions to get your doors open again to that critical customer base more expediently.
When your Atlanta bookstore requires water removal services along with restoration efforts, there is typically quite a lot on the line to getting the issue resolved promptly. No matter which area of your shop takes the brunt of the water damage, there are constant considerations you have to concern yourself with as the owner. The amount of time that your shop has to remain closed for restoration, damage to your books and other stock, time off for employees that count on a paycheck, and also the threat of costly substantial structural damages, all matter.
When our SERVPRO technicians reach your storefront, it is critical for our team to look at the full scope of the damage, as we prepare for the extraction. Removing the water from the area is often a task for a combination of our equipment. With higher volumes of water to extract, the most efficient means of pulling the bulk out of the affected area is through one of the pump trucks in our fleet. Spot extractions follow suit after this, using both portable pumps and wet-vacs for small and inaccessible places.
Drying the area completely is a critical component of our restoration process. Our SERVPRO professionals utilize several different tools for this step as well, based on the severity and size of the dampened areas. For inaccessible areas that commonly remain damp following flooding or excessive water damage, our technicians utilize equipment like our Injectidry system to get inside of walls and dry them out entirely. Moisture reduction is crucial to prevent books from absorbing to dampness or degradation.
When your bookstore falls victim to a water emergency, time is often of the essence. Contact SERVPRO of West Atlanta / Downtown. Our experienced technicians are available 24/7 for any restoration need you might have. Call us today at (404) 835-0200.

Dive into this large thriving downtown metropolis by clicking here.

Commercial Water Removal In Atlanta

1/17/2018 (Permalink)

In a smaller business like this, there is a tendency to cut corners when it comes to commercial water removal in Atlanta.

Commercial Water Removal

The weather in Atlanta is OK now, but as most business owners know, most of their flooding and other water issues come from broken toilets or split water lines in the breakroom. Even in an innocuous setting like a dental office all of it should be handled by a professional service.

In a smaller business like this, there is a tendency to cut corners when it comes to commercial water removal in Atlanta. The thought is to spend money on a licensed plumber, but rent a shampoo machine and a water-vac from the nearest big box store to clean up the mess. At SERVPRO, we know from more than twenty years of experience that this is never a good idea.

Even the best rental equipment cannot match the commercial grade machines we bring to each task. We have qualified personnel trained to maintain our equipment on-site and have it ready every time we need it. If we do not have a needed piece of equipment on our shelves, we can get it from another franchise office in our nationwide network.

Take carpets as an example. A water-vac removes most of the water, and they may even feel dry to the touch, but there is always some moisture trapped inside. To thoroughly remove the water and dry them, SERVPRO technicians use pumps, water extraction wands, air movers, and dehumidifiers.

If the water is over two inches, we start with the pumps. Even in a large space with multiple offices, our pumps can finish the job in just a few hours. If it is under two inches, we begin with the extraction wands. Unlike a water-vac, we have multiple settings to adjust the speed and force used. Most of the wands also have a built-in heating element, so we can start to dry the carpets as we finish removing the water trapped inside.

Once we finish with the wands, there is still a small amount of moisture trapped between the carpet layers. Most commercial carpets are glued down, so we use air movers to send war, dry air over the surface. Without the right training to watch the temperature, these devices can soften the glue and cause the carpet to form bubbles. If the air movers are not even an option, we use dehumidifiers exclusively to draw moisture from the carpet and surrounding air to dry them.

Each type of business and building has its special requirements to remove water and reopen the doors to customers. If you need us, call SERVPRO of West Atlanta / Downtown at (404) 835-0200. We are here for you.

Visit for more about the city of Atlanta.