Recent Storm Damage Posts

Lightning Damage: 3 Steps to Quickly Get an Insurance Claim Approved

8/18/2021 (Permalink)

A tree on a roof caused by a lightning Contact the professionals at SERVPRO to restore any lightning damage done to your property!

Lightning damage can happen year-round but is more prevalent in the summer season.

The team at SERVPRO of Downtown Atlanta understands that lightning damage can affect any property without warning. Not only are our professionals ready to help you mitigate the damages caused by lightning, but we will also help you file your property insurance claim. We want to ensure you are fairly compensated for the damages that occurred to your home or business. 

When lightning strikes your property, you first need to contact your property insurance company to file a claim. Your property insurance adjuster will work with you to determine if the lightning strike was covered under your policy and will payout for the damages. 

We have put together this blog post to discuss the typical damages caused by lightning and three steps to ensure your home insurance claim for lightning damage is approved quickly. 

A recent call for lightning damage restoration services

A few weeks ago, our professionals at SERVPRO of Downtown Atlanta received a call from an upset customer after a tree fell on their property. During the initial call, we told the customer that we would be there as soon as possible, and that is what we delivered. We received the call at roughly 7 pm and were on site within thirty minutes. 

While analyzing the damages done to the property, we noticed the damages occurred after lightning struck a tree, causing it to fall on the property. So, to begin the restoration process, we started taking pre-mitigation pictures and creating a plan to ensure that the tree was removed without causing further damages. 

Within a few hours, the tree was removed, and we placed a roof tarp over the holes in the roof to avoid additional damages from occurring. We told the homeowner that we will contact their insurance adjuster after we received their claim number.

Five days after the damages occurred, our insurance estimating professionals and the customer's insurance adjuster agreed on compensation, allowing us to move forward and restore all the damages done to the property. 

In the end, the customer commented on how much they appreciated our fast response time and the quality of their new roof. 

Damages that lightning can cause

A lightning strike near or directly to your property can cause severe damages. The following is a list of damages that can occur:

  • Fire and smoke damage
  • Power surges 
  • Roof damage 
  • Water damage 
  • Mold damage

The three steps in filing an insurance claim for lightning damage 

When lightning damages happen to a property, you will want to ensure that your insurance claim is processed quickly so that you can start restoring your property. The following list is three ways to ensure that your property insurance claim is processed quickly:

  1. Document the lightning damage with pictures and videos
  2. Contact your insurer to let them know what happened
  3. Hire a reliable and fast-responding restoration company to help restore the property and create an extensive insurance estimate. 

Wrapping up 

We hope you enjoyed learning about the property damages that lightning can cause and the necessary steps to ensure your property damage claim gets processed quickly. 

The professionals at SERVPRO of Downtown Atlanta have handled countless situations where property owners thought they would be compensated for damages done to their property only later to find out that they had to pay out of pocket. Therefore, right now would be a good time to check with your insurer to see if lightning damage is covered. 

When lightning damages your home or business, you should contact our IICRC certified professionals to come out and fix the property damages as if they never happened. SERVPRO of Downtown Atlanta is available 24/7, 365 days, for any questions or concerns regarding storm damage

Please contact us today!

3 Signs of Roof Storm Damage: Steps In Handling The Situation

7/14/2021 (Permalink)

Roof storm damage shown by damages shingles Contact the most reliable team of storm damage professionals in Atlanta today!

A homeowner may be left with roof storm damage after a rough storm passes through Atlanta.

Roof storm damage can be problematic for any Atlanta homeowner. Fortunately, we have good news, filing a homeowners insurance claim will cover the costs of the roof storm damage when it occurs. In the following blog post, we will be going over three common signs indicating a roof has undergone storm damage and steps to properly handle the roof storm damage situation.

3 Signs of roof storm damage

In the event of a storm, there will be three common signs that indicate a roof has undergone storm damage:

1) Roof leaks 

A roof leak is a roof storm damage indicator that is quite noticeable. If roof leaks are present, the roof needs to be repaired as soon as possible.

A roof leak will bring either a small or large amount of interior water on the attic floor below the roof. As a result, you will start to notice a puddle forming and wet insulations throughout the attic.

2) Water stains on the ceiling and interior walls

Ceiling and wall water damage from roof leaks is a very common storm damage sign.

Water stains will be present on your ceiling and walls, especially directly under where the roof storm-damaged areas. Ceiling water spots are often caused by roof leaks ignored for an extended period. Ceiling and wall water stains need to be properly restored by an Atlanta water cleanup company and should not be fixed by simply applying new paint.

3) Broken or missing shingles

Broken and missing shingles is the most common telltale sign of roof storm damage.

It is essential to inspect the areas surrounding your home for missing shingles when completing a roof inspection. If you find signs of damaged shingles, it's time to call an Atlanta restoration company for assistance!

Structural damages caused by roof storm damage

A homeowner needs to be aware of the structural issues caused by roof storm damage can begin within 72 hours after the damage took place. Structural issues can weaken a property's structure through mold growth and wood rot. In the worst-case scenario, when roof storm damage is left untreated, it can lead to roof collapse.

Steps in handling roof storm damage

When you notice the above warning signs of roof storm damage to your home, then it is important to contact restoration professionals as soon as possible. The sooner roof storm damage is addressed, the less likely it will become more severe. Here is a list of steps in handling storm damage:

  1. Ensure the safety of members of the home
  2. Inspect your attic and the surroundings for signs of roof storm damage.
  3. Contact storm restoration professionals
  4. Contact your home insurance company
  5. Document all damages through pictures and videos
  6. Be patient with the process and have a roofing contractor inspect your roof

Contact the roof storm damage professionals at SERVPRO.

The IICRC certified professionals at SERVPRO of Downtown Atlanta are here to help after a storm leaves roof damage. Our restoration professionals have seen roof storm damage of all types and severity, so you can trust that we will restore your property "Like it never even happened."

When you call our 24/7 emergency hotline, you will be granted a team of highly trained professionals that will help you mitigate, restore, and rebuild your damaged property. To go the extra mile, we can even help you communicate with your insurance company so that you can get the repairs that your property deserves.

Don't hesitate to contact us for any further questions on our roof storm damage restoration services!

7 Atlanta Storm Preparation Tips to Avoid Severe Damages

5/5/2021 (Permalink)

Storm preparation checklist Count on team SERVPRO when storm damage strikes!

Atlanta Storm preparation is essential to mitigate the amount of storm damage.

It's been a long time since Atlanta has seen such severe storms, and Hurricane season is coming. We want to help you prepare for these storms before becoming more of a problem than they already are. This blog post will discuss 7 Atlanta storm preparation tips that can help reduce the risk of severe damages.

Why preparing for a storm is essential.

When a severe storm hits the city of Atlanta, many households are unprepared and helpless. When planning for a storm, make sure you have a storm preparation plan that everyone in your house knows well. It is essential everyone knows what to do when the power goes out, how and where to get extra food or water after the storm damage has occurred. Once you have your storm preparation plan ready for various scenarios, every family member must know their role so everyone is better prepared.

When designing a storm preparation plan with your family, you need to consider:

  1. Storm preparation
  2. What you'll do if the power goes out
  3. If you lose water service, what will you do?
  4. Where is the family meeting point?

SERVPRO storm prevention tips:

  1. Designate a secure location in your house where you can take refuge during a storm. 
  2. Make an emergency kit that includes bottled water, extra batteries, cash, a first-aid kit, flashlight, portable chargers, snacks, meals, radio (battery operated), and blankets.
  3. Check your wall air conditioners.
  4. Make sure the sump pump is working properly. 
  5. Make sure your gutters are clean and secure. 
  6. Remove any trees that might potentially fall on your house or another valuable property.
  7. Keep your outdoor gear secure. (furniture, mowers, tools)

During hurricane season, don't be unprepared!

Having a storm preparation plan during hurricane season raises the likelihood of you and your family staying safe. Hurricanes consist of severe winds that can knock down trees and power lines, leading to blackouts. 

A hurricane may also lead to basement flooding or water seeping through the floor in your home. Depending on the location of your Atlanta home, you may want to consider purchasing flood insurance since most homeowners insurance plans do not cover floods that occur after a severe storm. 

SERVPRO will clean up storm damage

We hope that you learned the importance of creating a storm preparation plan. When you experience a storm damage disaster, you can count on SERVPRO for help. The professionals at SERVPRO know that storm damage typically consists of Category 3 water damage because of the rainwater that is entering your home. According to the IICRC, category 3 water damage is the most difficult to clean and requires immediate attention.

Storm damage restoration is more than just cleaning up the water; it also includes removing any biohazard or contaminants that have made their way into your home because of flooding. Storms can cause many problems for homeowners, so you want to take preparatory measures before they happen!

Disasters never come with a warning, and you need to have the number of a reliable team in Atlanta to help you with your storm damage restoration. SERVPRO of Downtown Atlanta has built a reputation as one of the best restoration contractors in Atlanta. You can count on our certified team to quickly get your everyday life back to normal again after you have suffered storm damage.

Our team is skilled and can handle all types of disasters. We are available 24/7 to repair, restore, and rebuild your home/business. Simply dial our 24-hour emergency service number (404) 835-0200, and you will get quick expert assistance.

Atlanta Ice Storm Cleanup Professionals

4/7/2021 (Permalink)

Icicles on Atlanta home We are available 24/7!

Learn how to recover your property following an ice storm

Ice storms in Atlanta can lead to significant damage to properties. These damages need to be urgently dealt with to prevent any long-term complications to the property. It is essential not to hesitate to reach out to a professional storm damage restoration company. 

The team at SERVPRO of Downtown Atlanta is highly equipped with knowledge, experience, and tools to tackle these disasters with confidence and success. They are available all around the year, 24/7, to provide expert services during storms and disasters of all scales. 

Ice storm recovery 

An ice storm's aftereffects can seem highly daunting, so the first and foremost thing to do is stay calm and composed. Remaining calm will allow you to focus better on your property's management and recovery and make better decisions. First, confirm that everyone in your family is safe and transferred to a dry and warm place. It is recommended to vacate an ice-damaged area. When an ice storm hits, ensure that the walkway and driveway are cleared of snow build-up and apply de-icing product to avoid any chances of slips. 

Document the ice storm damages

It is essential to document all the losses by taking photographs of absolutely everything and making a list of damaged materials. Documentation and proof can come in handy for home insurance claims. Restoration experts at SERVPRO know what kind of images insurance professionals are looking for; they will take all the necessary images and help you get back on your feet. 

Getting the recovery process started as early as possible will save you more money in the long run. When water damages sit for too long, they can begin to cause secondary damages to a property's structure. To avoid further damages to your personal belongings, you will want to remove any vital furniture or personal documents to a safer place away from the affected areas. 

What are Ice dams?

The majority of home damages following an ice storm are Ice dams. An ice dam is caused by the accumulation of ice on the edge of a roof that prevents water or melting snow from draining off the roof. Water from melting snow refreezes towards the edge of the roof and forms an ice dam. 

How do ice dams cause water damage?

Ice dams prevent water from melting snow to drain off the roof and instead cause a water backflow. A property will be left with loose shingles and water leaking within the roof, ceiling, and walls within no time. Additionally, the heavyweight of ice dams can lead to structural damage and misalignment of gutters, causing the water within the gutters to get misdirected and accumulate around the property leading to severe water damage. 

How to check for ice build-up?

Ice build-up needs to be monitored very closely as it can lead to devastating consequences for a property. Observe closely to assess the level of ice that has built up over the roof. Most roofs can handle a substantial amount of ice without collapsing, but it's not uncommon to experience a collapsed roof or loosened shingles after an Atlanta ice storm. 

When an ice storm hits, look for icicles around the roof and gutters. Icicles can be dangerous, and regardless of their position and orientation, they should be dealt with thoroughly once it is safe to be outdoors.

Also, the presence of ceiling water stains, seepage, or chipping paint in and around exterior walls may suggest significant ice build-up. It is strongly recommended to contact a professional ice damage restoration company to restore the property. 

Does insurance cover ice damage?

The insurance policies on damage caused by an ice storm are somewhat challenging to grasp. It is common for damage to windows and roofs caused by high-speed wind and falling trees is generally covered by standard insurance policies. 

Water damage caused by burst and frozen pipes are covered by insurance if the pipes were previously in healthy conditions. If the water damage were due to negligence and not the ice storm's extent, it would not be covered by insurance. Furthermore, insurance may cover the cost of repairing or replacing a collapsed roof following serious damage due to an ice storm.

Contact the professionals at SERVPRO of Downtown Atlanta if your Atlanta property has recently been affected by an ice storm. Our IICRC certified professionals are available 24/7 for all emergency and non-emergency calls. 

Is Atlanta Wind Damage Covered By Homeowners Insurance?

3/29/2021 (Permalink)

Wind damage to commercial building in Atlanta We are ready for any size wind damage disaster!

Learn what to do when wind damage affects your Atlanta property!

Homeowner's insurance has policies that cover certain losses and doesn't cover other damages. It is essential to closely read every detail in an insurance policy to know what losses are covered and what is not. A homeowners insurance claim typically covers damage caused by wind. It further covers damage caused by hail, rain, or snow driven by wind that enters the property and causes damage due to wind. Additionally, homeowners insurance will cover damage caused by trees fallen due to wind. 

Did wind damage recently affect your property? 

There are few things to keep in mind when deciding what to do when your property gets affected by wind damage. Following are the factors to consider before taking any action:

  • Intensity/severity of the damage.
  • Time at which the damage took place
  • The location of the property that got affected.

Restoring the property could be a complicated procedure but keeping the above factors in mind clarifies where to begin. The immediate response would be taking emergency action by securing the doors, windows, or any other entranceway to avoid further destruction to your property. 

Secondly, pay attention to any water leaks inside the house. Avoid secondary damages by mitigating all water leaks early on. After mitigation, there may be a need to reconstruct the property partially or entirely; it depends on the severity of the wind damage. Wind damages require prompt action. The team at SERVPRO of Downtown Atlanta are known professionals at disaster restoration services. They are highly trained specialists that can cater to wind damages of all forms and sizes. 

What is wind?

The wind is a motion of air and moves due to differences in air pressure. It could be a gentle breeze or a natural disaster such as tornadoes and hurricanes. 

How does wind cause property damage?

The higher the wind speeds, the higher the chances are that restoration will occur. At times the wind storm can cause massive destruction, and it can worsen the situation if the wind storm contains rain. Water from the rain could exacerbate the problem by causing water damage to the interior of a property. 

The damage caused by the wind depends on several factors, including speed. High-speed winds can cause severe damage to the structure of the property and the area surrounding it. It is common for Trees or their branches to fall on a property's roof and cause roof damage. 

How to identify roof wind damage

Various factors help in the identification of roof damage caused by the wind. Some of them are as follows:

  • Missing shingles: Appearing as unconcealed patches on the roof.
  • Curling shingles: The roof's surface is most prone to undergo any damage caused by the wind. On these edges, the shingles start to peel off and begin deteriorating the roof's structure.
  • Leakage in the roof: Seepage leads to discoloration of the roof

SERVPRO helps with insurance claims

The whole process of recovery following a wind storm can be highly daunting. Fortunately, the storm damage repair professionals at SERVPRO of Downtown Atlanta are preferred insurance vendors amongst the most reputable insurance companies. When you contact us, you will be at ease knowing that we will help you through the duration of your homeowner's insurance claim.

The IICRC certified professionals at SERVPRO know what to look for when there is property damage after high winds pass. They will inspect your property and roof to assess the severity and cause of damage due to storm, wind, or other factors. Then they will provide you with the adequate and necessary repairs needed for the overall estimated cost for restoration services. These details will provide you with sufficient information needed to help file for insurance claims and understand the policies applicable for repair.

A Faulty Sewage System May Be to Blame For Toilet Bubbles

2/1/2021 (Permalink)

Toilet caused back up after a storm SERVPRO of Downtown Atlanta is ready for any size water damage!

Understand why a toilet is bubbling and making strange noises during a storm 

Are you confused about why your toilet water is bubbling when it rains outside? Are you wondering how to navigate such a situation? If yes, then this post is for you. The professional storm damage team at SERVPRO of Downtown Atlanta has the answers for you!

Common causes for a toilet to bubble 

When a wet venting system (plumbing vents) is in operation, and several drains flow down into one pipeline, toilets will flush and head to a septic system. However, when there is a blockage in a pipe, sewage water can return to your shower, toilet, and sink. 

A gurgling toilet means that negative air pressure (suction) is built up, forming a kind of airlock in the drain line. Air flows freely via the lines in a well-functioning sewer system, avoiding negative air pressure, so waste can perfectly flow down and out. Gurgling in the line suggests unusual suction formation. Eventually, the negative air pressure will be released, pushing air back through the drainage pipe and into your toilet bowl. You will hear a gurgling noise when this occurs, and possibly the water in the bowl may bubble.

What to do when your toilet is bubbling during a storm 

The first thing you should do is check the area near the septic system for damp spots or standing water. Whether you notice any standing water or not, you should ask your neighbors if they face a similar issue. You will know if the problem is only occurring in your home or the entire neighborhood by asking your neighbors. If you are the only one with the issue, rainwater may be directly pouring into your sewer system. 

Another possibility is a sewage blockage in your sewer line, causing your toilet to bubble. Toilet bubbles and gurgling are usually caused by excessive water trying to go down a moderately restricted pipeline. Rainwater could have gotten into your sewer system through a cracked pipe or a sump pump in the basement.

Toilet bubbles may lead to water damage

A bubbling toilet can cause various problems to your home in the long run. Such unnoticed small issues can result in plumbing problems in the future and even toilet water gushing out of the toilet and spewing all over your house. If you find yourself with a bubbling toilet during a storm, you need to contact SERVPRO for professional help. 

As mentioned, water from a bubbling toilet can eventually cause excessive water damage. Your sewage system is not designed to handle rainwater, and if this occurs, it will ultimately cause a back up into your home. Water damage will cause damage to the walls, ceilings, electrical systems, and floors. Since the water damage will be caused by contaminated water, all contaminated items will have to be removed, and an antimicrobial agent will have to be applied.

Why choose SERVPRO for water damage restoration

The worst problem caused by a blocked sewer system is that all the waste that builds up within your house will be exposed to you. To avoid being exposed to contaminants, sewage water damage must be controlled and restored by water damage specialists.

SERVPRO of Downtown Atlanta is a renowned company, and it has been serving clients since 1967. If you want your everyday life to be normal again after you have suffered damage from storms and heavy rainfall, SERVPRO is the company to call. 

Our team is fully equipped with state-of-the-art equipment and has the appropriate IICRC certifications to restore water damage in no time. We offer 24/7 emergency services to our customers; give us a call today!

4 Things To Look For To Avoid Storm Damage Caused By Gutter Leaks

9/28/2020 (Permalink)

Leaking gutters during heavy rainfall We're Highly Trained Storm Damage Specialists!

Gutter Leaks Can Cause Property Damage

When you have gutter leaks to your home, you place your property at risk for storm damage. The best way that we have found to reduce storm damage is by scheduling a roof and gutter systems inspection three times a year. An inspection will reduce the chances of a leak or water damage from entering your home. 

When your gutters begin to leak, they are no longer doing the job they were intended to do. Heavy rainfall can cause storm damage to your home when rainfall is not effectively flowing out the downspouts and away from your property. 

In this blog post, we will go over how faulty gutters have caused storm damage. 

Here are the common causes of gutter leaks: 

1) Clogged Gutters

If you have recently witnessed your gutters are overflowing, most likely, you have clogged gutters. Gutters are not designed to handle the weight of wet debris (Sticks, leaves) and standing water. The excess weight will cause seams to fail, leaving the gutters to sag and pull away from your home. The most common way to avoid clogged gutters is by investing in gutter guards that will only allow water to enter the gutter system. For those who are not interested in investing in gutter guards, the other option is manually going on the roof and cleaning the gutters. 

2) Loose Gutters

Another common cause for a gutter leak is loose gutters. A loose gutter will cause your gutters to pull away or fall off your home. When the gutters are not secure to the house, water will run between the gutter and the roof’s edge, causing potential water damage to your home. To fix this issue, you need to hire a construction professional to fasten the home's gutters tightly to the fascia board. A more significant problem will be if the fascia board is rotting because even the strongest fasteners won't secure the gutters. No matter how your gutters are attached to your home, you need to check the fasteners' security as part of the quarterly home inspection.

3) Old Aged Gutters

Although SERVPRO has seen leaks that have occurred from new gutters, it’s far more common for older aged gutters to leak. Aging gutters will cause deterioration to the sealants that hold the gutters together. In older gutters, you will most likely find a hole that causes leaks. The easiest fix is to use a silicone waterproof sealant to close up the hole causing leaks. The sealant will allow your gutters' lives to last longer but be cautious because once one problem occurs, others arise. 

4) Improperly Sloped Gutters

Gutters need to be installed at the proper slope to function effectively. Installing at the right slope will allow the proper water flow to run down the slope and head out the downspout. An improper slope will cause the gutters to snag over time, typically from water pools and debris in the gutters. Contact a contractor to check the slope of your gutters and adjust them as necessary.


SERVPRO of Downtown Atlanta can help you with all of your storm damage restoration needs. We have cleaned up the most severe damages caused by leaking gutters. To make the job easier, we have a construction division ready to help you secure your gutters and perform any necessary insurance repairs on your home. 

Call us at (404) 835-0200.

More about Atlanta

How To Save Your Home From Further Loss After Roof Storm Damage

8/17/2020 (Permalink)

Roof damage needs a tarp to cover open areas A roof tarp will help keep you home safe from further damages

A damaged roof can leave your home susceptible to further damages. Contact SERVPRO to repair the storm damage with their water removal and remediation efforts.

Water damage can happen in a split second from extreme weather events and regular weather events. Our SERVPRO team has seen the smallest storms causing considerable damage to homes that were not well prepared for a storm. Each time a home roof endures damages, there is potential for long-term problems if not appropriately addressed.

Addressing the storm damage quickly is essential to avoid long-term damage to your home in Atlanta.

Record Keeping 

If the roof to your home has recently known that you can call your insurance company, your insurance coverage is likely to take care of the expenses.

When an insurance company gets involved, the proper documentation must be occurring. Adequate documentation will start before any restoration services occur. Our SERVPRO technicians document the loss by taking images inside and outside the structure. Insurance companies know these images by the term "preloss images." On the contrary, "post-loss images" are images that we take after the restoration work is complete. The SERVPRO technicians also know to document the project process; these images include equipment placing. Lastly, documentation of the contents' full inventory is going to be necessary. SERVPRO will indicate which items in your home are salvageable and unsalvageable.

We had heard stories about other restoration companies failing to document a loss properly, which led to a problem when the insurer did not cover the full cost. 

Contamination remnants 

A damaged roof can involve stormwater and leave properties with a massive amount of flooding within the home. SERVPRO will use disinfectants and other cleaning agents to help deal with the contents that were damaged by the stormwater. The SERVPRO technicians are trained to find hidden water damage within the corners of the home to avoid mold growth. Our SERVPRO technicians have a comprehensive understanding of the water restoration and repairs process. We know which materials can be sanitized and which ones need to be removed and trashed. 

Storm Damaged Materials We Remove 

In the event of storm damage, we will remove all porous materials such as carpets, pad, drywall, and insulation directly affected by the storm.  

Storm Damaged Materials We Clean 

Our SERVPRO techs will clean hard surfaces such as tiles, concrete, or metal surfaces with industry certified disinfectants and anti-microbial agents to remove all unwanted microbes.

Hidden moisture

As mentioned above, when your home has a damaged roof, it becomes susceptible to water damage that can hide in cavities and other hidden locations. When water damage is left unaddressed, your home will be left with a musty odor, structure deterioration, and mold growth. In all of our SERVPRO technician's tool bags, you will find advanced moisture detection equipment such as thermal cameras and moisture meters with probes to identify hidden moisture pockets. 

When SERVPRO of Downtown Atlanta gets the call that a homeowner has a damaged roof, we make sure to make that customer a priority. Unattended roof damage can cause further problems in the future. When you call SERVPRO, we will first assess the damages, take pictures, and the tarp the roof to avoid any other damages. 

Call us at (404) 835-0200.

More About Atlanta

SERVPRO Downtown Atlanta Tips for Flood Damage protection

6/8/2020 (Permalink)

Basement flood damage We are available 24/7 for any water damage restoration repairs.

Water Damage Restoration Services Are Imperative After A Flood

According to the IICRC, flood water is under a category three water loss due to the microorganisms in the water. Flooded water in your Atlanta home or business needs to be handled by a water damage company immediately. 

Three causes of flooding 

  • One of the leading causes of flooding in an Atlanta structure is a supply line break or a pipe break. 
  • The second cause of flood damage can be from heavy rainfall that backs up into the basement of a home or business. 
  • The third cause of flooding may be from a foundation leak that needs to be repaired.    

Act fast to mitigate flood damage repair 

Regardless of the cause of water damage, restoration services need to be sought early and quickly. Mitigation should always be the first approach after a flood has occurred in a home to prevent further flood damage. Following mitigation, the restorer must perform water cleanup and drying services. SERVPRO of Atlanta has enough equipment to handle any size flood damage in Atlanta and surrounding areas. 

SERVPRO has your back 

Trying to deal with water damage mitigation on your own can be overwhelming. Likely, you do not have the necessary water cleanup tools to handle the flooded home or flood damage. If you are contemplating on hiring the services of a restoration company, home and business owners need to consider the following:

Prompt and diligent restoration services

Timing is everything when dealing with flood damage. Once a flood occurs in a home or business, the next top concern needs to be to avoid secondary water damage. To prevent secondary damage, Atlanta residents need to know that it is imperative to hire a professional restoration company. Professional restorers will conduct mitigation, water cleanup, and drying services within a short period. Restoration professionals will send multiple personnel to the job site to get the work done in the shortest amount of time possible. The restoration project manager will act fast to find the root cause of the water damage in the home or the flooded business. 

Mildew and Mold growth prevention

Flooded water can provide an excellent breeding ground for mold and mildew. To avoid mold damage, restorers will act fast in drying the flood damage to prevent the growth of fungi and other harmful microorganisms. When the project manager on-site spots mold that is already present, the professionals will use certified grade cleaner and disinfectants to eliminate the mold and stop further growth. 

Helping hands 

When an Atlanta resident has a relationship with a restoration company, they will benefit from more than drying and water cleanup services. All of the services that SERVPRO offers are holistic and beneficial to any home or business owner. As stated above, you can see that a flooded home comes with other significant issues subject to flood damage. Restoration professionals also offer additional services such as deodorization, vent cleaning, sanitation, and content restoration. In most cases, they can dry out and restore electronics as well. The main objective of a restoration company like SERVPRO is to restore the home or business to its previous condition before the damages. 

Do not let flood damage stress you out. Call your local SERVPRO of Downtown Atlanta (404) 835-0200 for effective restoration services. Our team is available around the clock.

For more about Atlanta, click HERE.

Trust SERVPRO to Restore Your Atlanta Residence After Flood Damage

5/25/2020 (Permalink)

Car submerged in Atlanta 2009 Flood Atlanta Flood of 2009

Atlanta is not prone to flash flooding, but when heavy rainfall occurs, you know that SERVPRO will be there to save your Atlanta property. The last big flood that occurred in Atlanta was in September 2009.

The Atlanta Flood of 2009 

The Atlanta flood in 2009 brought branches, chemicals, silt, and other debris into many Atlanta properties. Massive floods are terrifying for homeowners, but fortunately, many knew the SERVPRO name. We can only speak for our business, but we are confident that other Atlanta Water damage companies' phones were non-stop ringing. With many different water restoration companies in Atlanta, Atlanta homeowners must enlist in a reliable restoration company like SERVPRO.

Risks of Flood Damage  

With high contaminants in floodwater, it is best to hire a restoration company with the proper expertise. We don't advise any Atlanta homeowner to remediate the damage themselves. It is possible that the damage to your property can worsen if it is not done with proper flood remediation skills. The worst case of damage that we have seen is when we found moisture in hard-to-access areas of a home that didn't correctly restore their property. When we arrived, we found multiple places of mold growth. Contaminated water is one issue but mold alongside is a huge problem for all family members.

How can SERVPRO Help During an Atlanta Flood 

We want our Atlanta residents to know that our technicians have gone through restoration training and have certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC). We have handled flood damage of different magnitudes. Our owner Rick Northen knows the importance of investing in State-of-the-art equipment. On-site, we have multiple types of water extractors, moisture measuring tools, and drying equipment for any size disaster. 

Bonus Flood Damage Services 

Let's say mud and other undesirable substances are present on your driveway after Atlanta flooding. We will come out and use power washers to wash any debris off of your exterior surfaces. At our office, we have a place where we dump our wastewater causing us to properly dispose of the wastewater appropriately, such as in a sanitary sewer or transport it to an approved waste disposal site.

After Atlanta Flood Damage 

Once the drying process is complete, we will disinfect your home using chemicals beneficial for eliminating microbes. Anything materials that floodwater touches need to use EPA registered cleaning agents. Registered disinfectants destroy 99 percent of microorganisms like bacteria and fungi.

Do not let flood damage stress you out. Call your local SERVPRO of Downtown Atlanta (404) 835-0200 for effective restoration services. Our team is available around the clock.

For more about Atlanta click HERE

Types of Atlanta Storms and What to Look For

5/11/2020 (Permalink)

Storm damage from hail Hail the size of golf balls can cause major damage to your Atlanta home.

Atlanta Storm Damage doesn’t occur often but when it does SERVPRO can help

We can usually tell what is headed our way, even from a far distance. A build-up of clouds like this indicates a storm is coming. According to The National Weather Service, lightning strikes are 50,000°Fahrenheit, which is five times hotter than the surface of the Sun. That’s a terrifying fact knowing how often these strikes hit the surface of the Earth. While cool storm videos are cool to watch, it’s less fun when the storm we’re watching is headed our way. 

There are many types of storms that can affect our lives. 

The most common types of storms include: 

  • Thunderstorms
  • Hail storms
  • Blizzards
  • Tornadoes
  • Floods
  • Hurricanes. 

Each storm can make itself obvious from the formation of the sky when it occurs. 

A thunderstorm often presents itself as an anvil-shaped cloud at first, low, and flat at the bottom while standing tall. An easy way to tell it’s a blizzard and not just regular snow is the visibility. 

Hail storms can present a variety of dangers as the hail itself can be as small as peas and as large as watermelons. While larger hail can have more powerful damage, crushing cars, roofs, windows, etc, small hail can also break windows and create holes in roofs. 

Unfortunately, storms may cause inevitable damage to our homes but not irreversible damage. Storm damage assessments are not hard to receive, especially from specialists at your local SERVPRO of Downtown Atlanta. It can be fun to know more about types of storms when we’re aware of how close a storm damage professional is, and how easy it is for a company like SERVPRO to return our home as if the damage never occurred.

For more information about the city of Atlanta visit HERE.

Factors Affect Drying After Storm Damage in Atlanta

4/27/2020 (Permalink)

To Mitigate Storm Effects, SERVPRO Suggest Immediate Water Extraction

Flooding as a result of storm damage, many objects and parts of your home will be soaked to differing degrees. Some areas may be very lightly touched by moisture, and will, as a result, dry out quickly. Others, however, may be inundated and soaked through by floodwaters, including porous materials such as carpeting and fabrics. Aside from the sheer volume of water, some other factors will also significantly affect the rate at which your home dries out. 

Water Extraction 

The most important part of the drying process for storm damage in Atlanta is bulk water removal. Our drying technology, while thorough and adaptable, is by nature capable of the removal of far less water than a traditional pumping system. For example, our truck-mounted water extractors can move up to 36,000 gallons per day, but our drying systems are often limited to around 30 gallons daily under optimal conditions. We prioritize getting IICRC trained service crews on-scene within hours of an initial call, so to be sure to keep drying times as low as possible. 

Air Movement 

We use high-powered air movers to create strong currents of air in a drying room. These capture water droplets and vapor from all surfaces and are then coupled with thermal or chemical dehumidifiers to take the water back out of the air and into a holding tank or piped directly to the exterior of the structure.


Temperature profoundly affects the rate at which water evaporates, and thus the drying rate of your home. The ideal drying temperature is typically anywhere from 70-90 degrees Fahrenheit, as at any lower, our air movers will not be able to pick up much moisture. Any higher and the air becomes too humid for optimal results.

Relative Humidity--RH

Finally, an essential factor is relative humidity. Many of our tools and even the elements described above are related to and designed to accommodate moisture. One device we use to measure this important component of drying is a Thermo hygrometer. Humidity must be kept at a relatively ordinary level, to encourage fast evaporation and removal but also to avoid further damage to the room. 

SERVPRO of Downtown Atlanta carries advanced equipment and specialized techniques to help dry out your home as fast as possible following a storm. If your home has experienced storm damage, call us ASAP at (404) 835-0200.

What Time of Year Do Storms Mostly Occur?

4/20/2020 (Permalink)

Every year there is an average of 100,000 thunderstorms, 10% of which are categorized as severe storms. Though this is a year-round statistic, most storms take place within the spring and summer months, between the hours of noon and midnight. The reason why this time of year is beneficial for the formation of thunderstorms is due to the warming of the Earth. Starting in the spring and especially in the summer, the sun is out for longer than it is during the fall or winter. This gives sunlight time to warm the surface of the Earth, therefore heating the air surrounding the areas where this is happening. While most of us enjoy this process because it makes the temperature perfect for going outside, it creates the ideal conditions for a thunderstorm to form. Though air near the surface of the Earth becomes hotter during these months, the air higher in the sky remains below freezing throughout the entire year. Therefore, when something triggers the warmer air upwards, colliding with the freezing air, the contact of these differing temperature particles creates electric charges. In the fall and winter, the air near the surface is cooler, due to less sunlight and distance from the sun, so should the surface air collide with the distant air, there is no opposing force to cause electric charges. It makes sense why we relate thunderstorms to the summer, then. 

What does this mean for homeowners?

In the summertime is when storm damage is most likely to occur. While we have differing concerns for each season, warm weather brings storm damage opportunities. Heavy rainfall can create floods which pose a threat of water damage. Lightning strikes can cause fire damage to our homes. There’s a lot to think about during the enjoyable warm months of the year.

However storms affect your home, SERVPRO of Downtown Atlanta covers any destruction that may come from a storm. Summer is the time of year we allow ourselves to kick back, relax, and enjoy the sunlight. Don’t let storm damage stop you from experiencing summer relaxation. Call us, your local SERVPRO, for any storm damage needs.

What is Foundation Water Damage & How to Protect Against it

4/20/2020 (Permalink)

Your property’s foundation is arguably the most important part of its entire structure. It’s what it sits on and gives it sturdiness and stability and keeps it from slowly sinking into the soft earth below. If you asked most people what they’re doing to protect their homes’ foundation, unfortunately, most of them would probably say they were doing nothing. The secret for the longevity of a home's foundation is keeping water as far away from it as possible. Storm damage at the foundation level can lead to cracks and shifts in the foundation, which ultimately weakens it and can compromise the structural safety of your home or business. 

Here are some tips to help avoid storm damage on your foundation:

Clean Your Gutters & Use Downspouts

It might be unclear at first what gutters have to do with a building’s foundation, but it comes down to water runoff. The purpose of gutters is to transport water from the roof to the ground and away from the building. If the gutters are clogged either at the top of the roof or at the ground, it can cause water to build up and collect on the ground around the perimeter of your home or business. This can lead to trouble down the line when water seeps into the foundation and weakens it and the surrounding soil. Downspouts are also important to use in your gutter system to ensure that runoff water is actually being directed away from the base of the building. 

Place a Sump Pump in Your Basement

Groundwater is something that may always penetrate even the best water damage preventative maintenance and seep into the basement of your property. Once water collects in a basement it can be very difficult to remove and allowing it to sit and puddle will only lead to further and more severe foundation water damage. A sump pump can be installed in these below-grade areas to quickly pump out water in the event that the area floods to prevent water damage. In the event that your basement has flooded and you do not have a sump pump installed or floodwaters overwhelm your pump, our highly experienced IICRC trained professionals at SERVPRO of Downtown Atlanta are available and ready to immediately service any water damage emergency 24/7. 

Keep Soil Around Your Home from Drying Out

As important as it is to keep excess water away from the ground around your property’s foundation, it is also important to ensure that it does not get too little water either. During periods of dry time with less rain and moisture, the soil around your home can dry out and shrink in size. When a heavy rain finally does come, this can cause the soil around your foundation to quickly swell and apply pressure in areas of the foundation that can lead to extensive damage. A way to maintain this is to water the soil directly around your property during long periods of dryness to prevent the grade from shrinking too much. 

In the event your home or basement floods, it is best to contact a company of professionals to quickly respond and properly help the situation. Give us here at SERVPRO of Downtown Atlanta a call at (404) 835-0200 for any storm damage restoration emergency and we will respond right away.

The Difference Between a Storm Warning and a Storm Watch

3/16/2020 (Permalink)

Population size can affect the severity of a storm by at least 2% in rainfall. This is due to a higher temperature in cities like Atlanta, Georgia. Fortunately, our phones have the convenient ability to alert us of an oncoming storm, whether the storm happens tonight, tomorrow, or within the next few days. However, these alerts come with two different descriptions of the storm, a storm watch or a storm warning. Without being informed on the difference between the two, how can we know how prepared we need to be for storms headed our way? Here’s the difference. A storm warning is a less severe storm message. 

A storm warning is for a storm that:

  • will arrive soon 
  • lasts between twenty minutes and an hour
  • covers only portions of a county
  • indicates we should take cover when the message is received

A storm watch is for a storm that:

  • will arrive within a few hours
  • lasts for several hours
  • can cover across multiple states
  • indicates we should have a plan prepared for when it arrives

With this information, we can better prepare ourselves for when that message shows up on phones. The next time a storm message arrives, whether a watch or a warning, save your stress about the possibility of damage until the following day. And before looking for how to handle storm damage from last night, consider hiring storm damage specialists directly from businesses like your local SERVPRO, who have the power of a commercial company with the speed and customer service of a local company. SERVPRO of Downtown Atlanta can take all the hassle out of the inevitable. While we cannot avoid the path of a storm, they can restore our homes as though storms never happen.

Flood Damage Mitigation And Restoration Services Available Throughout Atlanta

2/27/2018 (Permalink)

Atlanta Area Storm-Related Flooding Can Benefit from SERVPRO Water Extraction and Cleanup Services

Sooner is Better Than Later for Flood Water Removal and Cleanup

Surviving a flood on your property should always be the first step, dealing with what gets left behind can come later. However, cleaning and restoration are often overwhelming for most homeowners to tackle on their own. You need the right tools, equipment, and resources to treat flood damage in your home correctly and be aware of the possible health risks involved in the work.

Floods can be emotionally and physically exhausting. However, as soon as you get word from local authorities about receding water flow and receive an all-clear about returning to your home after a flood, contact a restoration company. Flood damage in your Atlanta area home only gets worse the longer you wait, get help documenting the damage and start on your home's recovery right away.

Just remember, never enter your home alone. Have a qualified professional with you that can help you avoid causing further damage and any possible hazards that might exist. Flood waters often drag anything and everything along with it, causing contamination to be a primary concern. Without the proper equipment, you can expose members of your family to biological and chemical waste.  

SERVPRO helps you get debris and damaged household goods out of your home quickly and efficiently. With an expedited debris removal process, items that would otherwise sit on your lawn for weeks, or even months, get hauled away immediately under normal circumstances. It also gives our technicians the room they need to begin work on the inside of your home.

SERVPRO gives you a better chance of restoring furniture, appliances, electronics, and personal belongings caught up in the event. Your refrigerator, washer/dryer, air conditioner, stove, water heater, dishwasher, television, computer, stereo, telephone, lamps, and other household goods may not be as damaged as you might think. Each can benefit from an inspection provided by a qualified professional.
SERVPRO has access to water extraction and drying equipment of all shapes and sizes, which allows us the opportunity to get water out of your home faster than ever before. Infrared moisture detectors, hygrometers, air-movers, drying, cleaning, deodorizing and disinfecting after a flood has never been more manageable.
Call SERVPRO of West Atlanta / Downtown for flood damage mitigation and restoration services throughout Centennial Place, Mechanicsville, and Reynoldstown. We are here to help, call today. (404) 835-0200

Business Contact Info for Atlanta by clicking.

Frozen Pipes Mean Flood Damage In Atlanta

1/11/2018 (Permalink)

Flooded Homes In Atlanta Can Happen from Ice Dams and Frozen Pipes--Call SERVPRO for Help

Atlanta Cold Snaps Can Lead to Flooding in Homes

At a faster rate than northernly areas of the country also hit with recent severe winter storms, properties in Atlanta may experience the trauma of interior flooding due to frozen pipes. Other areas still cope with below zero temperatures, but their familiarity with long periods of below-freezing weather changes building practices to protect pipes. If you are caught with standing water inside your home because of cold temperatures in your southeastern home, we can help.

Plumbing rarely drains completely, and the water left in your Atlanta pipes can freeze, surprising you with flood damage. As the water freezes inside the pipes it expands, and the resultant pressure causes metal or plastic conduit to split and crack and connections to fail. Unless the main is shut off, water continues to flow and pours out of the cracks. Your foundation or crawl space collects the moisture, and you need our professional crews and heavy-duty equipment to remove it and dry out your structure.

Speed is essential to a successful flood damage recovery after pipes burst. Water progressively harms building materials and contents. A quick soaking is usually endurable if the moisture is relatively clean and is dried out thoroughly. SERVPRO crews are skilled at using pumps and extractors to remove the vast majority of flood waters, and then to switch to air movers, dehumidifiers, and sometimes heaters to reduce the moisture that remains soaked into framing, walls, ceilings, floors, and fixtures such as carpeting, wallpaper, and cabinets.

Water that stands or saturates structural components and possessions for more than 24 to 48 hours threatens to support the growth of mold. As SERVPRO crews manage your flooding situation, we may pack out stored boxes or furnishings, providing you with an inventory and the chance to decide whether to pursue specialized drying solutions or to discard ruined items. We may offer freeze drying as a resource for wet documents and pictures and help to launder and dry clean waterlogged clothing, linens, and other items.

All our services are accomplished as swiftly as possible to give your belongings and home’s structure the best chance to become restored “Like it never even happened.” It also disrupts your and your family’s life minimally as well. We work to have the damaged pipes repaired fast, too, as failing to do so results in another flood. Throughout the restoration process, SERVPRO is in constant contact with your insurance company to make sure your out of pocket costs are limited, as we assist you with your claims process.

SERVPRO of West Atlanta / Downtown trains to respond successfully to flooding events, no matter what the cause of the disaster. Contact us at (404) 835-0200. Our experienced managers look forward to planning for your total restoration.

More about Downtown by clicking here.